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Checking to see if I'm still subscribed.  I haven't seen anything from this list 
for months.

Tom Taylor

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From: "Peterson, Jon" <jon.peterson@neustar.biz>
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Subject: [Sipping-emergency] proposed charter,
	new wg on emergency calling and routing
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Greetings SIPPING-emergency folk,

Allison and I are considering the following proposal from Ted Hardie for a
new working group in the Transport Area focusing on emergency call routing.

We'd like some feedback from SIPPING-emergency subscribers about the overall
propriety of this endeavor and, in particular, the charter text and
deliverables attached below.

Personally, I think there is a lot of valuable work that we could do in this
area, and it is work that currently we ignore at our own hazard. While
defining e911 for the Internet as a whole is most likely beyond our
collective powers, there are chunks of this problem that really are our
responsibility, and we need to address them as best we can.

Jon Peterson
NeuStar, Inc.

----

Emergency Context Resolution with Internet Technologies (ECRIT)


Transport Area Director(s):
Allison Mankin <mankin@psg.com>
Jon Peterson <jon.peterson@neustar.biz>

Transport Area Advisor: TBD

Working Group Chairs:  TBD

In a number of areas the public switched telephone network (PSTN)
has been configured to recognize a short, easily memorized number as
a call for emergency services.   These numbers relate to an emergency
service context and depend on a broad, regional configuration of
service contact methods and a geographically constrained context
of service delivery.  Successful delivery of an emergency service call
within those systems requires both an association of the physical
location of the originator with an appropriate emergency service
center and call routing to deliver the call to the center.

Calls placed using Internet technologies do not use the same systems to
achieve those goals, and the common use of overlay networks and tunnels
(either as VPNs or for mobility) makes meeting them more challenging. 
There  are, however, Internet technologies available to describe location
and
to manage call routing.  This working group will specify how those
technologies
may be used within this context.  Explicitly outside the scope of this group
is the question of pre-emption or prioritization of emergency services
traffic.
This group is considering emergency services calls which might be made by
any user of the PSTN or Internet, as opposed to government or military
services that may impose very different authentication  and routing 
requirements.

The group will describe a layered approach to the problem, showing how the
availability of location data and call routing information at different
steps in session
setup would enable communication between a user and a relevant emergency
service enter.  Though the term "call routing" is used in this document, it
should be
understood that some of the mechanisms which will be described might be used
to
enable non-voice communications (e.g. text messaging) where appropriate.

Deliverables:

Informational RFC describing the problem
    (needs to be simple and early, early, early)

BCP describing strategies for call originators identifying emergency calls.
    (Including provisioning local targets and use of URIs)

BCP describing strategies for associating call originators with 
physical locations.
    (Both originator-based and network-based strategies)

Standards Track RFC describing a query protocol for Emergency Service
Context
lookup  by physical location.  Update, insert, and modification of the data
associated
with ERC's is out of scope for this work item.
    (IRIS might be a candidate protocol here--it is a query only protocol
for registry data,
     which is one way to model the back end store mapping location to ERC).

BCP describing the call routing strategies for ip911.
    (e.g.:  does an ERC have a sip: URI to talk to, or do we need to last
mile via PSTN?)

BCP describing how to discover ERC capabilities.
    (can a deaf person IM this center or can we route through a relay?)

Threats and security documentation
    (mainly pointers, but the pointers need to be gathered).


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The endeavour is reasonable, but I suspect the agenda is a bit broad.  Some items 
seem a bit out of scope for the IETF.  Specific comments marked by [PTT].

Peterson, Jon wrote:
> Greetings SIPPING-emergency folk,
> 
> Allison and I are considering the following proposal from Ted Hardie for a
> new working group in the Transport Area focusing on emergency call routing.
> 
> We'd like some feedback from SIPPING-emergency subscribers about the overall
> propriety of this endeavor and, in particular, the charter text and
> deliverables attached below.
> 
[snip]

[snipped OK goals]

> Standards Track RFC describing a query protocol for Emergency Service
> Context
> lookup  by physical location.  Update, insert, and modification of the data
> associated
> with ERC's is out of scope for this work item.
>     (IRIS might be a candidate protocol here--it is a query only protocol
> for registry data,
>      which is one way to model the back end store mapping location to ERC).
[PTT] This seems to be taken out of someone's conversation.  What is an Emergency 
Service Context?

> 
> BCP describing the call routing strategies for ip911.
>     (e.g.:  does an ERC have a sip: URI to talk to, or do we need to last
> mile via PSTN?)
> 
[PTT] This is surely out of scope.  It's a practical network engineering issue 
rather than a question of technology.

> BCP describing how to discover ERC capabilities.
>     (can a deaf person IM this center or can we route through a relay?)
> 
> Threats and security documentation
>     (mainly pointers, but the pointers need to be gathered).
> 
> 
> _______________________________________________
> Sipping-emergency mailing list
> Sipping-emergency@ietf.org
> https://www1.ietf.org/mailman/listinfo/sipping-emergency
> 
> 

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I'm glad to see some progress on this issue.

My concern is that the charter already specifies or biases the solution. 
I know Ted has a particular solution in mind, possibly influenced by his 
experience at his day job, but this is far from what most people who 
have been actively working in this area have been discussing. Thus, my 
concerns are primarily with the paragraphs below:


> Standards Track RFC describing a query protocol for Emergency Service
> Context
> lookup  by physical location.  Update, insert, and modification of the data
> associated
> with ERC's is out of scope for this work item.
>     (IRIS might be a candidate protocol here--it is a query only protocol
> for registry data,
>      which is one way to model the back end store mapping location to ERC).
> 
> BCP describing the call routing strategies for ip911.
>     (e.g.:  does an ERC have a sip: URI to talk to, or do we need to last
> mile via PSTN?)
> 
> BCP describing how to discover ERC capabilities.
>     (can a deaf person IM this center or can we route through a relay?)
> 
> Threats and security documentation
>     (mainly pointers, but the pointers need to be gathered).

I believe that the description misses a core requirement, namely the 
ability to administer the system in a fully decentralized manner that 
reflects the current administrative boundaries and delebation of 
responsibilities. It also must be international, i.e., it cannot just 
work for the US (or pick any other country) or require a US entity to 
manage the system.

It would have been nice to recognize that there has been work going on 
this area for several years, but maybe that's too much to ask.

Henning

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From: "Brian Rosen" <br@brianrosen.net>
To: "'Peterson, Jon'" <jon.peterson@neustar.biz>, <sipping-emergency@ietf.org>
Subject: RE: [Sipping-emergency] proposed charter,
	new wg on emergency calling and routing
Date: Mon, 27 Sep 2004 09:58:43 -0400
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I am very happy to see some motion on this very pressing problem.  In the
absence of IETF work, other national or regional groups are working on
solutions that are contrary to the "no national variants" of the Internet.
I do think mention should be made of other work, perhaps explicitly
soliciting requirements from such entities as NENA and ETSI EMTEL.

There are several problems that need to be solved that go beyond this
particular problem statement.  The most significant is that the location
that is supplied needs to be "validated" prior to using it.  This is a
primary problem, and it's essential that it be included in the charter.
I believe that making scope so narrow that only routing is considered would
be a serious mistake.

Another issue is that while in some jurisdictions, there is a single
location to which calls are directed, in some, the nature of the emergency
determines the routing.

Another issue missing from the charter is an explicit inclusion of both
civic and geo locations (street address and lat/lon/altitude).

The charter needs to cover location precision to at least a room.  It's not
clear if this is in scope or not.  The mechanism to determine location is
not in scope, but representation, and thus validation, should be.

Specific suggestions on the wording of the charter follow:


> 
> Emergency Context Resolution with Internet Technologies (ECRIT)
if validation of location is considered, this would not be a great name
> 
> 
> Transport Area Director(s):
> Allison Mankin <mankin@psg.com>
> Jon Peterson <jon.peterson@neustar.biz>
> 
> Transport Area Advisor: TBD
> 
> Working Group Chairs:  TBD
I volunteer

> 
> In a number of areas the public switched telephone network (PSTN)
> has been configured to recognize a short, easily memorized number as
> a call for emergency services.   These numbers relate to an emergency
> service context and depend on a broad, regional configuration of
> service contact methods and a geographically constrained context
> of service delivery.  Successful delivery of an emergency service call
> within those systems requires both an association of the physical
> location of the originator with an appropriate emergency service
> center and call routing to deliver the call to the center.
This is incorrect.  You don't always have a short number, choice of number
is currently explicitly national (with the single exception of the EU 112
number primarily limited to mobile).  There is more to location within
emergency calling besides "context" and there are more than location that
may determine the appropriate call center.

Perhaps:
Calling for help using the publics switched telephone network (PSTN) is a
primary function which must be provided for in any Internet based
communication system.  Emergency calls for assistance are answered at
special call centers.  An emergency call must be directed to the correct
call center, which depends on the location of the caller and in some
jurisdictions, the nature of the emergency.  The call itself must include
the location either directly or indirectly.  Prior to use for determining a
call center location must be determined to be valid (known to the call
center as a location to which help may be dispatched).  
> 
> Calls placed using Internet technologies do not use the same systems to
> achieve those goals, and the common use of overlay networks and tunnels
> (either as VPNs or for mobility) makes meeting them more challenging.
Okay

> There  are, however, Internet technologies available to describe location
> and
> to manage call routing.  This working group will specify how those
> technologies
> may be used within this context.  
This presupposes that the available technologies are appropriate.  This
might be true, but it might not.  Perhaps:
Describing location and carriage of location within various protocols is
defined in other IETF working groups.  This working group will specify how
location, in both civic and geospatial forms can be validated and used to
route calls.

>Explicitly outside the scope of this
> group
> is the question of pre-emption or prioritization of emergency services
> traffic.
> This group is considering emergency services calls which might be made by
> any user of the PSTN or Internet, as opposed to government or military
> services that may impose very different authentication  and routing
> requirements.
Is this an attempt to avoid the scope of IEPREP?  If so, it's incorrect.
IEPREP is concerned with an entirely different kind of call - one made by a
responder using the existing facilities using a priority.  Agree that this
is out of scope.  There is no call for assistance (9-1-1/1-1-2) that has
preemption that I am aware of.  Priority for emergency calls is often
imposed by carriers, but rarely required.  If you intended to avoid IEPREP,
perhaps:
This group is concerned with calls made by ordinary users to request
emergency assistance.  Emergency calls by responders using Internet
facilities are the province of the IEPREP working group and out of scope for
this working group.  

> 
> The group will describe a layered approach to the problem, showing how the
> availability of location data and call routing information at different
> steps in session
> setup would enable communication between a user and a relevant emergency
> service enter.  
It's not clear that there is any layering.  I think this wording doesn't
advance anyone's understanding of what the work is.  Perhaps:
This group will describe how location may be validated prior to use, and how
validated location may be used to route calls to the correct emergency call
center.

>Though the term "call routing" is used in this document,
> it
> should be
> understood that some of the mechanisms which will be described might be
> used
> to
> enable non-voice communications (e.g. text messaging) where appropriate.
I'm not sure what is implied here.  There are two kinds of text messaging
protocols that might be used: Instant messaging and interactive text
streams.  Both have the notion of "session".  Perhaps:
While current emergency calls are voice only, the Internet provides a
variety of media streams that may be used to summon help.  This work will
include voice, video and Instant Messaging as well as interactive text.


> 
> Deliverables:
> 
> Informational RFC describing the problem
>     (needs to be simple and early, early, early)
> 
> BCP describing strategies for call originators identifying emergency
> calls.
>     (Including provisioning local targets and use of URIs)
This is somewhat problematic as it overlaps protocol groups.
Maybe need to qualify this as with the concurrence of such groups (I'm
thinking SIPPING and XMPP).  Wording may need a hint of the "nature of the
emergency" problem.

> 
> BCP describing strategies for associating call originators with
> physical locations.
>     (Both originator-based and network-based strategies)
I'm not sure what is meant here.  Right now, I think most endpoints learn
location from DHCP and supply it using SIP/XMPP with PIDF-LO.  It's worth
saying that somewhere.  Is that what was intended by this?  I hope you did
not intend to imply network based insertion of location in call flows; I
think we are constrained by geopriv to have endpoints learn location and
supply it on emergency calls.

Need a new requirement
Standards Track RFC describing how location is validated prior to use.

> 
> Standards Track RFC describing a query protocol for Emergency Service
> Context
> lookup  by physical location.  Update, insert, and modification of the
> data
> associated
> with ERC's is out of scope for this work item.
I don't see how you can ignore how the data is maintained. I suppose it
depends on the query mechanism; if you choose the right query mechanism,
there may already be mechanisms for maintaining data.  

>     (IRIS might be a candidate protocol here--it is a query only protocol
> for registry data,
>      which is one way to model the back end store mapping location to
> ERC).
This should be deleted.  You don't know what query mechanism to use.  If,
for example, you use the DNS, than this is incorrect.

> 
> BCP describing the call routing strategies for ip911.
very poor choice of acronym; has U.S. implication.  Use ipSOS

>     (e.g.:  does an ERC have a sip: URI to talk to, or do we need to last
> mile via PSTN?)
I suspect we DON'T want to work on migration strategies.  Just assume the
ERC can terminate a SIP call.  It's too late for IETF to wade into that one.

> 
> BCP describing how to discover ERC capabilities.
>     (can a deaf person IM this center or can we route through a relay?)
I'm skeptical of this, again crosses protocol groups boundaries.   Problem
does need to be solved.  Perhaps:
BCP describing how routing may be affected by capabilities in the ERC or
constraints on the caller (e.g. caller with disabilities engaging a relay
service).
> 
> Threats and security documentation
>     (mainly pointers, but the pointers need to be gathered).
> 


Brian




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To: "Brian Rosen" <br@brianrosen.net>,
        "'Peterson, Jon'" <jon.peterson@neustar.biz>,
        <sipping-emergency@ietf.org>
From: "James M. Polk" <jmpolk@cisco.com>
Subject: RE: [Sipping-emergency] proposed charter, new wg on emergency
	calling and routing
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I'd like to make several points:

Brian mentions geo-location needing to be validated prior to being used in 
this application - yet we know this is not possible. I find that interesting.

Regarding civil location being validated prior to use: Brain's alternate 
wording makes it appear this application is the primary purpose for 
providing location into endpoints, that location needs to be run by the 
local emergency services company/org/gov entity to be considered 'good 
enough' for use with all forms of location conveyance, and I think that's 
getting ahead of ourselves. Location conveyances will be a multi-billion $$ 
industry that should not have to be vetted through this process just to be 
used.

His wording seems to (flat out does) make it necessary for any element 
location to be validated before anything else can happen - even the call. 
Is this really true? What happens if a location is not validated?

I agree location precision needs to be addressed.

I agree that some jurisdictions route a call based on the nature of the 
emergency (to police, to medical, to marine, to mountain rescue, etc), and 
should be mentioned in the routing of the call portion of the charter.

Video should be mentioned (just as IM was).

Rerouting of the media stream from the ERC to the responders (either to 
their base facilities or to those in the field), or between ERCs should be 
mentioned.

At 09:58 AM 9/27/2004 -0400, Brian Rosen wrote:
>I am very happy to see some motion on this very pressing problem.  In the
>absence of IETF work, other national or regional groups are working on
>solutions that are contrary to the "no national variants" of the Internet.
>I do think mention should be made of other work, perhaps explicitly
>soliciting requirements from such entities as NENA and ETSI EMTEL.
>
>There are several problems that need to be solved that go beyond this
>particular problem statement.  The most significant is that the location
>that is supplied needs to be "validated" prior to using it.  This is a
>primary problem, and it's essential that it be included in the charter.
>I believe that making scope so narrow that only routing is considered would
>be a serious mistake.
>
>Another issue is that while in some jurisdictions, there is a single
>location to which calls are directed, in some, the nature of the emergency
>determines the routing.
>
>Another issue missing from the charter is an explicit inclusion of both
>civic and geo locations (street address and lat/lon/altitude).
>
>The charter needs to cover location precision to at least a room.  It's not
>clear if this is in scope or not.  The mechanism to determine location is
>not in scope, but representation, and thus validation, should be.
>
>Specific suggestions on the wording of the charter follow:
>
>
> >
> > Emergency Context Resolution with Internet Technologies (ECRIT)
>if validation of location is considered, this would not be a great name
> >
> >
> > Transport Area Director(s):
> > Allison Mankin <mankin@psg.com>
> > Jon Peterson <jon.peterson@neustar.biz>
> >
> > Transport Area Advisor: TBD
> >
> > Working Group Chairs:  TBD
>I volunteer
>
> >
> > In a number of areas the public switched telephone network (PSTN)
> > has been configured to recognize a short, easily memorized number as
> > a call for emergency services.   These numbers relate to an emergency
> > service context and depend on a broad, regional configuration of
> > service contact methods and a geographically constrained context
> > of service delivery.  Successful delivery of an emergency service call
> > within those systems requires both an association of the physical
> > location of the originator with an appropriate emergency service
> > center and call routing to deliver the call to the center.
>This is incorrect.  You don't always have a short number, choice of number
>is currently explicitly national (with the single exception of the EU 112
>number primarily limited to mobile).  There is more to location within
>emergency calling besides "context" and there are more than location that
>may determine the appropriate call center.
>
>Perhaps:
>Calling for help using the publics switched telephone network (PSTN) is a
>primary function which must be provided for in any Internet based
>communication system.  Emergency calls for assistance are answered at
>special call centers.  An emergency call must be directed to the correct
>call center, which depends on the location of the caller and in some
>jurisdictions, the nature of the emergency.  The call itself must include
>the location either directly or indirectly.  Prior to use for determining a
>call center location must be determined to be valid (known to the call
>center as a location to which help may be dispatched).
> >
> > Calls placed using Internet technologies do not use the same systems to
> > achieve those goals, and the common use of overlay networks and tunnels
> > (either as VPNs or for mobility) makes meeting them more challenging.
>Okay
>
> > There  are, however, Internet technologies available to describe location
> > and
> > to manage call routing.  This working group will specify how those
> > technologies
> > may be used within this context.
>This presupposes that the available technologies are appropriate.  This
>might be true, but it might not.  Perhaps:
>Describing location and carriage of location within various protocols is
>defined in other IETF working groups.  This working group will specify how
>location, in both civic and geospatial forms can be validated and used to
>route calls.
>
> >Explicitly outside the scope of this
> > group
> > is the question of pre-emption or prioritization of emergency services
> > traffic.
> > This group is considering emergency services calls which might be made by
> > any user of the PSTN or Internet, as opposed to government or military
> > services that may impose very different authentication  and routing
> > requirements.
>Is this an attempt to avoid the scope of IEPREP?  If so, it's incorrect.
>IEPREP is concerned with an entirely different kind of call - one made by a
>responder using the existing facilities using a priority.  Agree that this
>is out of scope.  There is no call for assistance (9-1-1/1-1-2) that has
>preemption that I am aware of.  Priority for emergency calls is often
>imposed by carriers, but rarely required.  If you intended to avoid IEPREP,
>perhaps:
>This group is concerned with calls made by ordinary users to request
>emergency assistance.  Emergency calls by responders using Internet
>facilities are the province of the IEPREP working group and out of scope for
>this working group.
>
> >
> > The group will describe a layered approach to the problem, showing how the
> > availability of location data and call routing information at different
> > steps in session
> > setup would enable communication between a user and a relevant emergency
> > service enter.
>It's not clear that there is any layering.  I think this wording doesn't
>advance anyone's understanding of what the work is.  Perhaps:
>This group will describe how location may be validated prior to use, and how
>validated location may be used to route calls to the correct emergency call
>center.
>
> >Though the term "call routing" is used in this document,
> > it
> > should be
> > understood that some of the mechanisms which will be described might be
> > used
> > to
> > enable non-voice communications (e.g. text messaging) where appropriate.
>I'm not sure what is implied here.  There are two kinds of text messaging
>protocols that might be used: Instant messaging and interactive text
>streams.  Both have the notion of "session".  Perhaps:
>While current emergency calls are voice only, the Internet provides a
>variety of media streams that may be used to summon help.  This work will
>include voice, video and Instant Messaging as well as interactive text.
>
>
> >
> > Deliverables:
> >
> > Informational RFC describing the problem
> >     (needs to be simple and early, early, early)
> >
> > BCP describing strategies for call originators identifying emergency
> > calls.
> >     (Including provisioning local targets and use of URIs)
>This is somewhat problematic as it overlaps protocol groups.
>Maybe need to qualify this as with the concurrence of such groups (I'm
>thinking SIPPING and XMPP).  Wording may need a hint of the "nature of the
>emergency" problem.
>
> >
> > BCP describing strategies for associating call originators with
> > physical locations.
> >     (Both originator-based and network-based strategies)
>I'm not sure what is meant here.  Right now, I think most endpoints learn
>location from DHCP and supply it using SIP/XMPP with PIDF-LO.  It's worth
>saying that somewhere.  Is that what was intended by this?  I hope you did
>not intend to imply network based insertion of location in call flows; I
>think we are constrained by geopriv to have endpoints learn location and
>supply it on emergency calls.
>
>Need a new requirement
>Standards Track RFC describing how location is validated prior to use.
>
> >
> > Standards Track RFC describing a query protocol for Emergency Service
> > Context
> > lookup  by physical location.  Update, insert, and modification of the
> > data
> > associated
> > with ERC's is out of scope for this work item.
>I don't see how you can ignore how the data is maintained. I suppose it
>depends on the query mechanism; if you choose the right query mechanism,
>there may already be mechanisms for maintaining data.
>
> >     (IRIS might be a candidate protocol here--it is a query only protocol
> > for registry data,
> >      which is one way to model the back end store mapping location to
> > ERC).
>This should be deleted.  You don't know what query mechanism to use.  If,
>for example, you use the DNS, than this is incorrect.
>
> >
> > BCP describing the call routing strategies for ip911.
>very poor choice of acronym; has U.S. implication.  Use ipSOS
>
> >     (e.g.:  does an ERC have a sip: URI to talk to, or do we need to last
> > mile via PSTN?)
>I suspect we DON'T want to work on migration strategies.  Just assume the
>ERC can terminate a SIP call.  It's too late for IETF to wade into that one.
>
> >
> > BCP describing how to discover ERC capabilities.
> >     (can a deaf person IM this center or can we route through a relay?)
>I'm skeptical of this, again crosses protocol groups boundaries.   Problem
>does need to be solved.  Perhaps:
>BCP describing how routing may be affected by capabilities in the ERC or
>constraints on the caller (e.g. caller with disabilities engaging a relay
>service).
> >
> > Threats and security documentation
> >     (mainly pointers, but the pointers need to be gathered).
> >
>
>
>Brian
>
>
>
>
>_______________________________________________
>Sipping-emergency mailing list
>Sipping-emergency@ietf.org
>https://www1.ietf.org/mailman/listinfo/sipping-emergency


cheers,
James

                                *******************
                 Truth is not to be argued... it is to be presented


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From: "Brian Rosen" <br@brianrosen.net>
To: "'James M. Polk'" <jmpolk@cisco.com>,
        "'Peterson, Jon'" <jon.peterson@neustar.biz>,
        <sipping-emergency@ietf.org>
Subject: RE: [Sipping-emergency] proposed charter,
	new wg on emergency  calling and routing
Date: Mon, 27 Sep 2004 12:03:47 -0400
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When you place an emergency call, the location is used to determine where to
send the call, and it is used to dispatch responders.  If the location you
supply does not match anything the call center recognizes, the wrong thing
may happen.  What you want to do is to compare the address you have against
a list maintained by the emergency response system to make sure they know
where that is.

An example is illustrative.  If you ask me my home address, I'd tell you
that it is 470 Conrad Drive, Mars, PA.  However, that is NOT the address
that should be used to determine where to send an emergency call from my
home.  That is because the post office boundary is not the same as the
emergency call system boundary.  If you were to determine the serving ERC
without validation, you would send my emergency call to the Butler County
ERC, which serves Mars, rather than to the NEWCOM center that serves Pine
Township, where I live.  

There are many, many such problems.  The solution is that you validate the
address before use.  There is no street named "Conrad" in Mars.  Oh, there
might be, which is another one of those "many, many such problems".

Similarly, if the ERC doesn't know how to dispatch the call, even if it
comes to the correct ERC, people can die.  You don't mess around with the
quality of the data here.  You validate it before you use it.

Very few people know about this problem.  It wouldn't be obvious to me if I
hadn't been involved with this area for the last couple years.  It isn't
actually all that interesting to most users of location.  I don't care if
commercial users validate or not.  I care that we specify the way to
validate so that users have confidence they will get help when they need it.

You need to do the validation BEFORE you place an emergency call.  The
system is usually willing to accept an unvalidated location, which can
happen because real systems fail, but it treats them specially.  You can't
get into any discussion with emergency services folks about location without
the validation problem coming up early.  There is a lot of accumulated
experience on that issue which we ignore at our peril.  The problem is very
real, and there is no way I can see to avoid it.  An address has to be
compared against the Master address guide, before you use it to make a
routing decision, and before you send it to the ERC.  

Now, to be fair, you don't "validate" a geospatial location.  However, you
do worry, a whole lot, about the quality if you try to convert from civic to
geo before you use the geo.  It has all of the same problems; you have to
validate the address first.

Brian


> -----Original Message-----
> From: James M. Polk [mailto:jmpolk@cisco.com]
> Sent: Monday, September 27, 2004 11:36 AM
> To: Brian Rosen; 'Peterson, Jon'; sipping-emergency@ietf.org
> Cc: mankin@psg.com
> Subject: RE: [Sipping-emergency] proposed charter, new wg on emergency
> calling and routing
> 
> I'd like to make several points:
> 
> Brian mentions geo-location needing to be validated prior to being used in
> this application - yet we know this is not possible. I find that
> interesting.
> 
> Regarding civil location being validated prior to use: Brain's alternate
> wording makes it appear this application is the primary purpose for
> providing location into endpoints, that location needs to be run by the
> local emergency services company/org/gov entity to be considered 'good
> enough' for use with all forms of location conveyance, and I think that's
> getting ahead of ourselves. Location conveyances will be a multi-billion
> $$
> industry that should not have to be vetted through this process just to be
> used.
> 
> His wording seems to (flat out does) make it necessary for any element
> location to be validated before anything else can happen - even the call.
> Is this really true? What happens if a location is not validated?
> 
> I agree location precision needs to be addressed.
> 
> I agree that some jurisdictions route a call based on the nature of the
> emergency (to police, to medical, to marine, to mountain rescue, etc), and
> should be mentioned in the routing of the call portion of the charter.
> 
> Video should be mentioned (just as IM was).
> 
> Rerouting of the media stream from the ERC to the responders (either to
> their base facilities or to those in the field), or between ERCs should be
> mentioned.
> 
> At 09:58 AM 9/27/2004 -0400, Brian Rosen wrote:
> >I am very happy to see some motion on this very pressing problem.  In the
> >absence of IETF work, other national or regional groups are working on
> >solutions that are contrary to the "no national variants" of the
> Internet.
> >I do think mention should be made of other work, perhaps explicitly
> >soliciting requirements from such entities as NENA and ETSI EMTEL.
> >
> >There are several problems that need to be solved that go beyond this
> >particular problem statement.  The most significant is that the location
> >that is supplied needs to be "validated" prior to using it.  This is a
> >primary problem, and it's essential that it be included in the charter.
> >I believe that making scope so narrow that only routing is considered
> would
> >be a serious mistake.
> >
> >Another issue is that while in some jurisdictions, there is a single
> >location to which calls are directed, in some, the nature of the
> emergency
> >determines the routing.
> >
> >Another issue missing from the charter is an explicit inclusion of both
> >civic and geo locations (street address and lat/lon/altitude).
> >
> >The charter needs to cover location precision to at least a room.  It's
> not
> >clear if this is in scope or not.  The mechanism to determine location is
> >not in scope, but representation, and thus validation, should be.
> >
> >Specific suggestions on the wording of the charter follow:
> >
> >
> > >
> > > Emergency Context Resolution with Internet Technologies (ECRIT)
> >if validation of location is considered, this would not be a great name
> > >
> > >
> > > Transport Area Director(s):
> > > Allison Mankin <mankin@psg.com>
> > > Jon Peterson <jon.peterson@neustar.biz>
> > >
> > > Transport Area Advisor: TBD
> > >
> > > Working Group Chairs:  TBD
> >I volunteer
> >
> > >
> > > In a number of areas the public switched telephone network (PSTN)
> > > has been configured to recognize a short, easily memorized number as
> > > a call for emergency services.   These numbers relate to an emergency
> > > service context and depend on a broad, regional configuration of
> > > service contact methods and a geographically constrained context
> > > of service delivery.  Successful delivery of an emergency service call
> > > within those systems requires both an association of the physical
> > > location of the originator with an appropriate emergency service
> > > center and call routing to deliver the call to the center.
> >This is incorrect.  You don't always have a short number, choice of
> number
> >is currently explicitly national (with the single exception of the EU 112
> >number primarily limited to mobile).  There is more to location within
> >emergency calling besides "context" and there are more than location that
> >may determine the appropriate call center.
> >
> >Perhaps:
> >Calling for help using the publics switched telephone network (PSTN) is a
> >primary function which must be provided for in any Internet based
> >communication system.  Emergency calls for assistance are answered at
> >special call centers.  An emergency call must be directed to the correct
> >call center, which depends on the location of the caller and in some
> >jurisdictions, the nature of the emergency.  The call itself must include
> >the location either directly or indirectly.  Prior to use for determining
> a
> >call center location must be determined to be valid (known to the call
> >center as a location to which help may be dispatched).
> > >
> > > Calls placed using Internet technologies do not use the same systems
> to
> > > achieve those goals, and the common use of overlay networks and
> tunnels
> > > (either as VPNs or for mobility) makes meeting them more challenging.
> >Okay
> >
> > > There  are, however, Internet technologies available to describe
> location
> > > and
> > > to manage call routing.  This working group will specify how those
> > > technologies
> > > may be used within this context.
> >This presupposes that the available technologies are appropriate.  This
> >might be true, but it might not.  Perhaps:
> >Describing location and carriage of location within various protocols is
> >defined in other IETF working groups.  This working group will specify
> how
> >location, in both civic and geospatial forms can be validated and used to
> >route calls.
> >
> > >Explicitly outside the scope of this
> > > group
> > > is the question of pre-emption or prioritization of emergency services
> > > traffic.
> > > This group is considering emergency services calls which might be made
> by
> > > any user of the PSTN or Internet, as opposed to government or military
> > > services that may impose very different authentication  and routing
> > > requirements.
> >Is this an attempt to avoid the scope of IEPREP?  If so, it's incorrect.
> >IEPREP is concerned with an entirely different kind of call - one made by
> a
> >responder using the existing facilities using a priority.  Agree that
> this
> >is out of scope.  There is no call for assistance (9-1-1/1-1-2) that has
> >preemption that I am aware of.  Priority for emergency calls is often
> >imposed by carriers, but rarely required.  If you intended to avoid
> IEPREP,
> >perhaps:
> >This group is concerned with calls made by ordinary users to request
> >emergency assistance.  Emergency calls by responders using Internet
> >facilities are the province of the IEPREP working group and out of scope
> for
> >this working group.
> >
> > >
> > > The group will describe a layered approach to the problem, showing how
> the
> > > availability of location data and call routing information at
> different
> > > steps in session
> > > setup would enable communication between a user and a relevant
> emergency
> > > service enter.
> >It's not clear that there is any layering.  I think this wording doesn't
> >advance anyone's understanding of what the work is.  Perhaps:
> >This group will describe how location may be validated prior to use, and
> how
> >validated location may be used to route calls to the correct emergency
> call
> >center.
> >
> > >Though the term "call routing" is used in this document,
> > > it
> > > should be
> > > understood that some of the mechanisms which will be described might
> be
> > > used
> > > to
> > > enable non-voice communications (e.g. text messaging) where
> appropriate.
> >I'm not sure what is implied here.  There are two kinds of text messaging
> >protocols that might be used: Instant messaging and interactive text
> >streams.  Both have the notion of "session".  Perhaps:
> >While current emergency calls are voice only, the Internet provides a
> >variety of media streams that may be used to summon help.  This work will
> >include voice, video and Instant Messaging as well as interactive text.
> >
> >
> > >
> > > Deliverables:
> > >
> > > Informational RFC describing the problem
> > >     (needs to be simple and early, early, early)
> > >
> > > BCP describing strategies for call originators identifying emergency
> > > calls.
> > >     (Including provisioning local targets and use of URIs)
> >This is somewhat problematic as it overlaps protocol groups.
> >Maybe need to qualify this as with the concurrence of such groups (I'm
> >thinking SIPPING and XMPP).  Wording may need a hint of the "nature of
> the
> >emergency" problem.
> >
> > >
> > > BCP describing strategies for associating call originators with
> > > physical locations.
> > >     (Both originator-based and network-based strategies)
> >I'm not sure what is meant here.  Right now, I think most endpoints learn
> >location from DHCP and supply it using SIP/XMPP with PIDF-LO.  It's worth
> >saying that somewhere.  Is that what was intended by this?  I hope you
> did
> >not intend to imply network based insertion of location in call flows; I
> >think we are constrained by geopriv to have endpoints learn location and
> >supply it on emergency calls.
> >
> >Need a new requirement
> >Standards Track RFC describing how location is validated prior to use.
> >
> > >
> > > Standards Track RFC describing a query protocol for Emergency Service
> > > Context
> > > lookup  by physical location.  Update, insert, and modification of the
> > > data
> > > associated
> > > with ERC's is out of scope for this work item.
> >I don't see how you can ignore how the data is maintained. I suppose it
> >depends on the query mechanism; if you choose the right query mechanism,
> >there may already be mechanisms for maintaining data.
> >
> > >     (IRIS might be a candidate protocol here--it is a query only
> protocol
> > > for registry data,
> > >      which is one way to model the back end store mapping location to
> > > ERC).
> >This should be deleted.  You don't know what query mechanism to use.  If,
> >for example, you use the DNS, than this is incorrect.
> >
> > >
> > > BCP describing the call routing strategies for ip911.
> >very poor choice of acronym; has U.S. implication.  Use ipSOS
> >
> > >     (e.g.:  does an ERC have a sip: URI to talk to, or do we need to
> last
> > > mile via PSTN?)
> >I suspect we DON'T want to work on migration strategies.  Just assume the
> >ERC can terminate a SIP call.  It's too late for IETF to wade into that
> one.
> >
> > >
> > > BCP describing how to discover ERC capabilities.
> > >     (can a deaf person IM this center or can we route through a
> relay?)
> >I'm skeptical of this, again crosses protocol groups boundaries.
> Problem
> >does need to be solved.  Perhaps:
> >BCP describing how routing may be affected by capabilities in the ERC or
> >constraints on the caller (e.g. caller with disabilities engaging a relay
> >service).
> > >
> > > Threats and security documentation
> > >     (mainly pointers, but the pointers need to be gathered).
> > >
> >
> >
> >Brian
> >
> >
> >
> >
> >_______________________________________________
> >Sipping-emergency mailing list
> >Sipping-emergency@ietf.org
> >https://www1.ietf.org/mailman/listinfo/sipping-emergency
> 
> 
> cheers,
> James
> 
>                                 *******************
>                  Truth is not to be argued... it is to be presented
> 
> 




_______________________________________________
Sipping-emergency mailing list
Sipping-emergency@ietf.org
https://www1.ietf.org/mailman/listinfo/sipping-emergency


From sipping-emergency-bounces@ietf.org  Mon Sep 27 13:27:34 2004
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From: "Abbott, Nadine B." <nabbott@telcordia.com>
To: sipping-emergency@ietf.org
Subject: RE: [Sipping-emergency] proposed charter, new wg on emergency  ca
	lling and routing
Date: Mon, 27 Sep 2004 13:16:19 -0400
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Completely support the advice Brian is sharing about location validation
requirements (at least in North America). 
Nadine Abbott

-----Original Message-----
From: sipping-emergency-bounces@ietf.org
[mailto:sipping-emergency-bounces@ietf.org] On Behalf Of Brian Rosen
Sent: Monday, September 27, 2004 12:04 PM
To: 'James M. Polk'; 'Peterson, Jon'; sipping-emergency@ietf.org
Cc: mankin@psg.com
Subject: RE: [Sipping-emergency] proposed charter, new wg on emergency
calling and routing
Importance: Low


When you place an emergency call, the location is used to determine where to
send the call, and it is used to dispatch responders.  If the location you
supply does not match anything the call center recognizes, the wrong thing
may happen.  What you want to do is to compare the address you have against
a list maintained by the emergency response system to make sure they know
where that is.

An example is illustrative.  If you ask me my home address, I'd tell you
that it is 470 Conrad Drive, Mars, PA.  However, that is NOT the address
that should be used to determine where to send an emergency call from my
home.  That is because the post office boundary is not the same as the
emergency call system boundary.  If you were to determine the serving ERC
without validation, you would send my emergency call to the Butler County
ERC, which serves Mars, rather than to the NEWCOM center that serves Pine
Township, where I live.  

There are many, many such problems.  The solution is that you validate the
address before use.  There is no street named "Conrad" in Mars.  Oh, there
might be, which is another one of those "many, many such problems".

Similarly, if the ERC doesn't know how to dispatch the call, even if it
comes to the correct ERC, people can die.  You don't mess around with the
quality of the data here.  You validate it before you use it.

Very few people know about this problem.  It wouldn't be obvious to me if I
hadn't been involved with this area for the last couple years.  It isn't
actually all that interesting to most users of location.  I don't care if
commercial users validate or not.  I care that we specify the way to
validate so that users have confidence they will get help when they need it.

You need to do the validation BEFORE you place an emergency call.  The
system is usually willing to accept an unvalidated location, which can
happen because real systems fail, but it treats them specially.  You can't
get into any discussion with emergency services folks about location without
the validation problem coming up early.  There is a lot of accumulated
experience on that issue which we ignore at our peril.  The problem is very
real, and there is no way I can see to avoid it.  An address has to be
compared against the Master address guide, before you use it to make a
routing decision, and before you send it to the ERC.  

Now, to be fair, you don't "validate" a geospatial location.  However, you
do worry, a whole lot, about the quality if you try to convert from civic to
geo before you use the geo.  It has all of the same problems; you have to
validate the address first.

Brian


> -----Original Message-----
> From: James M. Polk [mailto:jmpolk@cisco.com]
> Sent: Monday, September 27, 2004 11:36 AM
> To: Brian Rosen; 'Peterson, Jon'; sipping-emergency@ietf.org
> Cc: mankin@psg.com
> Subject: RE: [Sipping-emergency] proposed charter, new wg on emergency 
> calling and routing
> 
> I'd like to make several points:
> 
> Brian mentions geo-location needing to be validated prior to being 
> used in this application - yet we know this is not possible. I find 
> that interesting.
> 
> Regarding civil location being validated prior to use: Brain's 
> alternate wording makes it appear this application is the primary 
> purpose for providing location into endpoints, that location needs to 
> be run by the local emergency services company/org/gov entity to be 
> considered 'good enough' for use with all forms of location 
> conveyance, and I think that's getting ahead of ourselves. Location 
> conveyances will be a multi-billion $$ industry that should not have 
> to be vetted through this process just to be used.
> 
> His wording seems to (flat out does) make it necessary for any element 
> location to be validated before anything else can happen - even the 
> call. Is this really true? What happens if a location is not 
> validated?
> 
> I agree location precision needs to be addressed.
> 
> I agree that some jurisdictions route a call based on the nature of 
> the emergency (to police, to medical, to marine, to mountain rescue, 
> etc), and should be mentioned in the routing of the call portion of 
> the charter.
> 
> Video should be mentioned (just as IM was).
> 
> Rerouting of the media stream from the ERC to the responders (either 
> to their base facilities or to those in the field), or between ERCs 
> should be mentioned.
> 
> At 09:58 AM 9/27/2004 -0400, Brian Rosen wrote:
> >I am very happy to see some motion on this very pressing problem.  In 
> >the absence of IETF work, other national or regional groups are 
> >working on solutions that are contrary to the "no national variants" 
> >of the
> Internet.
> >I do think mention should be made of other work, perhaps explicitly 
> >soliciting requirements from such entities as NENA and ETSI EMTEL.
> >
> >There are several problems that need to be solved that go beyond this 
> >particular problem statement.  The most significant is that the 
> >location that is supplied needs to be "validated" prior to using it.  
> >This is a primary problem, and it's essential that it be included in 
> >the charter. I believe that making scope so narrow that only routing 
> >is considered
> would
> >be a serious mistake.
> >
> >Another issue is that while in some jurisdictions, there is a single 
> >location to which calls are directed, in some, the nature of the
> emergency
> >determines the routing.
> >
> >Another issue missing from the charter is an explicit inclusion of 
> >both civic and geo locations (street address and lat/lon/altitude).
> >
> >The charter needs to cover location precision to at least a room.  
> >It's
> not
> >clear if this is in scope or not.  The mechanism to determine 
> >location is not in scope, but representation, and thus validation, 
> >should be.
> >
> >Specific suggestions on the wording of the charter follow:
> >
> >
> > >
> > > Emergency Context Resolution with Internet Technologies (ECRIT)
> >if validation of location is considered, this would not be a great 
> >name
> > >
> > >
> > > Transport Area Director(s):
> > > Allison Mankin <mankin@psg.com>
> > > Jon Peterson <jon.peterson@neustar.biz>
> > >
> > > Transport Area Advisor: TBD
> > >
> > > Working Group Chairs:  TBD
> >I volunteer
> >
> > >
> > > In a number of areas the public switched telephone network (PSTN) 
> > > has been configured to recognize a short, easily memorized number as
> > > a call for emergency services.   These numbers relate to an emergency
> > > service context and depend on a broad, regional configuration of 
> > > service contact methods and a geographically constrained context 
> > > of service delivery.  Successful delivery of an emergency service 
> > > call within those systems requires both an association of the 
> > > physical location of the originator with an appropriate emergency 
> > > service center and call routing to deliver the call to the center.
> >This is incorrect.  You don't always have a short number, choice of
> number
> >is currently explicitly national (with the single exception of the EU 
> >112 number primarily limited to mobile).  There is more to location 
> >within emergency calling besides "context" and there are more than 
> >location that may determine the appropriate call center.
> >
> >Perhaps:
> >Calling for help using the publics switched telephone network (PSTN) 
> >is a primary function which must be provided for in any Internet 
> >based communication system.  Emergency calls for assistance are 
> >answered at special call centers.  An emergency call must be directed 
> >to the correct call center, which depends on the location of the 
> >caller and in some jurisdictions, the nature of the emergency.  The 
> >call itself must include the location either directly or indirectly.  
> >Prior to use for determining
> a
> >call center location must be determined to be valid (known to the 
> >call center as a location to which help may be dispatched).
> > >
> > > Calls placed using Internet technologies do not use the same 
> > > systems
> to
> > > achieve those goals, and the common use of overlay networks and
> tunnels
> > > (either as VPNs or for mobility) makes meeting them more 
> > > challenging.
> >Okay
> >
> > > There  are, however, Internet technologies available to describe
> location
> > > and
> > > to manage call routing.  This working group will specify how those 
> > > technologies may be used within this context.
> >This presupposes that the available technologies are appropriate.  
> >This might be true, but it might not.  Perhaps: Describing location 
> >and carriage of location within various protocols is defined in other 
> >IETF working groups.  This working group will specify
> how
> >location, in both civic and geospatial forms can be validated and 
> >used to route calls.
> >
> > >Explicitly outside the scope of this
> > > group
> > > is the question of pre-emption or prioritization of emergency 
> > >services  traffic.  This group is considering emergency services 
> > >calls which might be made
> by
> > > any user of the PSTN or Internet, as opposed to government or 
> > > military services that may impose very different authentication  
> > > and routing requirements.
> >Is this an attempt to avoid the scope of IEPREP?  If so, it's 
> >incorrect. IEPREP is concerned with an entirely different kind of 
> >call - one made by
> a
> >responder using the existing facilities using a priority.  Agree that
> this
> >is out of scope.  There is no call for assistance (9-1-1/1-1-2) that 
> >has preemption that I am aware of.  Priority for emergency calls is 
> >often imposed by carriers, but rarely required.  If you intended to 
> >avoid
> IEPREP,
> >perhaps:
> >This group is concerned with calls made by ordinary users to request 
> >emergency assistance.  Emergency calls by responders using Internet 
> >facilities are the province of the IEPREP working group and out of 
> >scope
> for
> >this working group.
> >
> > >
> > > The group will describe a layered approach to the problem, showing 
> > > how
> the
> > > availability of location data and call routing information at
> different
> > > steps in session
> > > setup would enable communication between a user and a relevant
> emergency
> > > service enter.
> >It's not clear that there is any layering.  I think this wording 
> >doesn't advance anyone's understanding of what the work is.  Perhaps: 
> >This group will describe how location may be validated prior to use, 
> >and
> how
> >validated location may be used to route calls to the correct 
> >emergency
> call
> >center.
> >
> > >Though the term "call routing" is used in this document,  it
> > > should be
> > > understood that some of the mechanisms which will be described might
> be
> > > used
> > > to
> > > enable non-voice communications (e.g. text messaging) where
> appropriate.
> >I'm not sure what is implied here.  There are two kinds of text 
> >messaging protocols that might be used: Instant messaging and 
> >interactive text streams.  Both have the notion of "session".  
> >Perhaps: While current emergency calls are voice only, the Internet 
> >provides a variety of media streams that may be used to summon help.  
> >This work will include voice, video and Instant Messaging as well as 
> >interactive text.
> >
> >
> > >
> > > Deliverables:
> > >
> > > Informational RFC describing the problem
> > >     (needs to be simple and early, early, early)
> > >
> > > BCP describing strategies for call originators identifying 
> > > emergency calls.
> > >     (Including provisioning local targets and use of URIs)
> >This is somewhat problematic as it overlaps protocol groups. Maybe 
> >need to qualify this as with the concurrence of such groups (I'm 
> >thinking SIPPING and XMPP).  Wording may need a hint of the "nature 
> >of
> the
> >emergency" problem.
> >
> > >
> > > BCP describing strategies for associating call originators with 
> > > physical locations.
> > >     (Both originator-based and network-based strategies)
> >I'm not sure what is meant here.  Right now, I think most endpoints 
> >learn location from DHCP and supply it using SIP/XMPP with PIDF-LO.  
> >It's worth saying that somewhere.  Is that what was intended by this?  
> >I hope you
> did
> >not intend to imply network based insertion of location in call 
> >flows; I think we are constrained by geopriv to have endpoints learn 
> >location and supply it on emergency calls.
> >
> >Need a new requirement
> >Standards Track RFC describing how location is validated prior to 
> >use.
> >
> > >
> > > Standards Track RFC describing a query protocol for Emergency 
> > > Service Context lookup  by physical location.  Update, insert, and 
> > > modification of the data
> > > associated
> > > with ERC's is out of scope for this work item.
> >I don't see how you can ignore how the data is maintained. I suppose 
> >it depends on the query mechanism; if you choose the right query 
> >mechanism, there may already be mechanisms for maintaining data.
> >
> > >     (IRIS might be a candidate protocol here--it is a query only
> protocol
> > > for registry data,
> > >      which is one way to model the back end store mapping location 
> > > to ERC).
> >This should be deleted.  You don't know what query mechanism to use.  
> >If, for example, you use the DNS, than this is incorrect.
> >
> > >
> > > BCP describing the call routing strategies for ip911.
> >very poor choice of acronym; has U.S. implication.  Use ipSOS
> >
> > >     (e.g.:  does an ERC have a sip: URI to talk to, or do we need 
> > > to
> last
> > > mile via PSTN?)
> >I suspect we DON'T want to work on migration strategies.  Just assume 
> >the ERC can terminate a SIP call.  It's too late for IETF to wade 
> >into that
> one.
> >
> > >
> > > BCP describing how to discover ERC capabilities.
> > >     (can a deaf person IM this center or can we route through a
> relay?)
> >I'm skeptical of this, again crosses protocol groups boundaries.
> Problem
> >does need to be solved.  Perhaps:
> >BCP describing how routing may be affected by capabilities in the ERC 
> >or constraints on the caller (e.g. caller with disabilities engaging 
> >a relay service).
> > >
> > > Threats and security documentation
> > >     (mainly pointers, but the pointers need to be gathered).
> > >
> >
> >
> >Brian
> >
> >
> >
> >
> >_______________________________________________
> >Sipping-emergency mailing list
> >Sipping-emergency@ietf.org 
> >https://www1.ietf.org/mailman/listinfo/sipping-emergency
> 
> 
> cheers,
> James
> 
>                                 *******************
>                  Truth is not to be argued... it is to be presented
> 
> 




_______________________________________________
Sipping-emergency mailing list
Sipping-emergency@ietf.org
https://www1.ietf.org/mailman/listinfo/sipping-emergency

_______________________________________________
Sipping-emergency mailing list
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https://www1.ietf.org/mailman/listinfo/sipping-emergency


From sipping-emergency-bounces@ietf.org  Mon Sep 27 15:16:44 2004
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From: "Marc Linsner" <mlinsner@cisco.com>
To: "'Brian Rosen'" <br@brianrosen.net>,
        "'Peterson, Jon'" <jon.peterson@neustar.biz>,
        <sipping-emergency@ietf.org>
Subject: RE: [Sipping-emergency] proposed charter,
	new wg on emergency calling and routing
Date: Mon, 27 Sep 2004 15:08:37 -0400
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I too agree this work is much needed.

Other comments in-line.....

> -----Original Message-----
> From: sipping-emergency-bounces@ietf.org 
> [mailto:sipping-emergency-bounces@ietf.org] On Behalf Of Brian Rosen
> Sent: Monday, September 27, 2004 9:59 AM
> To: 'Peterson, Jon'; sipping-emergency@ietf.org
> Cc: mankin@psg.com
> Subject: RE: [Sipping-emergency] proposed charter,new wg on 
> emergency calling and routing
> 
> 
> I am very happy to see some motion on this very pressing 
> problem.  In the absence of IETF work, other national or 
> regional groups are working on solutions that are contrary to 
> the "no national variants" of the Internet. I do think 
> mention should be made of other work, perhaps explicitly 
> soliciting requirements from such entities as NENA and ETSI EMTEL.
> 
> There are several problems that need to be solved that go 
> beyond this particular problem statement.  The most 
> significant is that the location that is supplied needs to be 
> "validated" prior to using it.  This is a primary problem, 
> and it's essential that it be included in the charter. I 
> believe that making scope so narrow that only routing is 
> considered would be a serious mistake.
> 
> Another issue is that while in some jurisdictions, there is a 
> single location to which calls are directed, in some, the 
> nature of the emergency determines the routing.
> 
> Another issue missing from the charter is an explicit 
> inclusion of both civic and geo locations (street address and 
> lat/lon/altitude).
> 
> The charter needs to cover location precision to at least a 
> room.  It's not clear if this is in scope or not.  The 
> mechanism to determine location is not in scope, but 
> representation, and thus validation, should be.
> 
> Specific suggestions on the wording of the charter follow:
> 
> 
> > 
> > Emergency Context Resolution with Internet Technologies (ECRIT)
> if validation of location is considered, this would not be a 
> great name
> > 
> > 
> > Transport Area Director(s):
> > Allison Mankin <mankin@psg.com>
> > Jon Peterson <jon.peterson@neustar.biz>
> > 
> > Transport Area Advisor: TBD
> > 
> > Working Group Chairs:  TBD
> I volunteer

I volunteer also.

> 
> > 
> > In a number of areas the public switched telephone network 
> (PSTN) has 
> > been configured to recognize a short, easily memorized number as
> > a call for emergency services.   These numbers relate to an 
> emergency
> > service context and depend on a broad, regional configuration of 
> > service contact methods and a geographically constrained context of 
> > service delivery.  Successful delivery of an emergency service call 
> > within those systems requires both an association of the physical 
> > location of the originator with an appropriate emergency service 
> > center and call routing to deliver the call to the center.
> This is incorrect.  You don't always have a short number, 
> choice of number is currently explicitly national (with the 
> single exception of the EU 112 number primarily limited to 
> mobile).  There is more to location within emergency calling 
> besides "context" and there are more than location that may 
> determine the appropriate call center.
> 
> Perhaps:
> Calling for help using the publics switched telephone network 
> (PSTN) is a primary function which must be provided for in 
> any Internet based communication system.  Emergency calls for 
> assistance are answered at special call centers.  An 
> emergency call must be directed to the correct call center, 
> which depends on the location of the caller and in some 
> jurisdictions, the nature of the emergency.  The call itself 
> must include the location either directly or indirectly.  
> Prior to use for determining a call center location must be 
> determined to be valid (known to the call center as a 
> location to which help may be dispatched).

I don't believe the IETF should require validation, this is a local
decision.  The IETF can describe/develop the mechanism for validation, but
it is the user(s) to determine the requirement.

> > 
> > Calls placed using Internet technologies do not use the 
> same systems 
> > to achieve those goals, and the common use of overlay networks and 
> > tunnels (either as VPNs or for mobility) makes meeting them more 
> > challenging.
> Okay
> 
> > There  are, however, Internet technologies available to describe 
> > location and to manage call routing.  This working group 
> will specify 
> > how those technologies
> > may be used within this context.  
> This presupposes that the available technologies are 
> appropriate.  This might be true, but it might not.  Perhaps: 
> Describing location and carriage of location within various 
> protocols is defined in other IETF working groups.  This 
> working group will specify how location, in both civic and 
> geospatial forms can be validated and used to route calls.

Agree with Brian, if existing technologies can't fulfill the requirements,
something new will be needed.

> 
> >Explicitly outside the scope of this
> > group
> > is the question of pre-emption or prioritization of 
> emergency services  
> >traffic.  This group is considering emergency services calls which 
> >might be made by  any user of the PSTN or Internet, as opposed to 
> >government or military  services that may impose very different 
> >authentication  and routing  requirements.
> Is this an attempt to avoid the scope of IEPREP?  If so, it's 
> incorrect. IEPREP is concerned with an entirely different 
> kind of call - one made by a responder using the existing 
> facilities using a priority.  Agree that this is out of 
> scope.  There is no call for assistance (9-1-1/1-1-2) that 
> has preemption that I am aware of.  Priority for emergency 
> calls is often imposed by carriers, but rarely required.  If 
> you intended to avoid IEPREP,
> perhaps:
> This group is concerned with calls made by ordinary users to 
> request emergency assistance.  Emergency calls by responders 
> using Internet facilities are the province of the IEPREP 
> working group and out of scope for this working group.  
> 
> > 
> > The group will describe a layered approach to the problem, 
> showing how 
> > the availability of location data and call routing information at 
> > different steps in session setup would enable communication 
> between a 
> > user and a relevant emergency service enter.
> It's not clear that there is any layering.  I think this 
> wording doesn't advance anyone's understanding of what the 
> work is.  Perhaps: This group will describe how location may 
> be validated prior to use, and how validated location may be 
> used to route calls to the correct emergency call center.

Validation is one process that would apply to civil locations only.


> 
> >Though the term "call routing" is used in this document,
> > it
> > should be
> > understood that some of the mechanisms which will be 
> described might 
> >be  used  to
> > enable non-voice communications (e.g. text messaging) where 
> appropriate.
> I'm not sure what is implied here.  There are two kinds of 
> text messaging protocols that might be used: Instant 
> messaging and interactive text streams.  Both have the notion 
> of "session".  Perhaps: While current emergency calls are 
> voice only, the Internet provides a variety of media streams 
> that may be used to summon help.  This work will include 
> voice, video and Instant Messaging as well as interactive text.
> 
> 
> > 
> > Deliverables:
> > 
> > Informational RFC describing the problem
> >     (needs to be simple and early, early, early)
> > 
> > BCP describing strategies for call originators identifying 
> emergency 
> > calls.
> >     (Including provisioning local targets and use of URIs)
> This is somewhat problematic as it overlaps protocol groups. 
> Maybe need to qualify this as with the concurrence of such 
> groups (I'm thinking SIPPING and XMPP).  Wording may need a 
> hint of the "nature of the emergency" problem.
> 
> > 
> > BCP describing strategies for associating call originators with 
> > physical locations.
> >     (Both originator-based and network-based strategies)
> I'm not sure what is meant here.  Right now, I think most 
> endpoints learn location from DHCP and supply it using 
> SIP/XMPP with PIDF-LO.  It's worth saying that somewhere.  Is 
> that what was intended by this?  I hope you did not intend to 
> imply network based insertion of location in call flows; I 
> think we are constrained by geopriv to have endpoints learn 
> location and supply it on emergency calls.
> 
> Need a new requirement
> Standards Track RFC describing how location is validated prior to use.

Again, civil location validation as required by the user(s).

> 
> > 
> > Standards Track RFC describing a query protocol for 
> Emergency Service 
> > Context lookup  by physical location.  Update, insert, and 
> > modification of the data
> > associated
> > with ERC's is out of scope for this work item.
> I don't see how you can ignore how the data is maintained. I 
> suppose it depends on the query mechanism; if you choose the 
> right query mechanism, there may already be mechanisms for 
> maintaining data.  
> 
> >     (IRIS might be a candidate protocol here--it is a query only 
> > protocol for registry data,
> >      which is one way to model the back end store mapping 
> location to 
> > ERC).
> This should be deleted.  You don't know what query mechanism 
> to use.  If, for example, you use the DNS, than this is incorrect.

Agree with Brian, delete this statement as mechanism is
yet-to-be-determined.

> 
> > 
> > BCP describing the call routing strategies for ip911.
> very poor choice of acronym; has U.S. implication.  Use ipSOS
> 
> >     (e.g.:  does an ERC have a sip: URI to talk to, or do 
> we need to 
> > last mile via PSTN?)
> I suspect we DON'T want to work on migration strategies.  
> Just assume the ERC can terminate a SIP call.  It's too late 
> for IETF to wade into that one.
> 
> > 
> > BCP describing how to discover ERC capabilities.
> >     (can a deaf person IM this center or can we route through a 
> > relay?)
> I'm skeptical of this, again crosses protocol groups 
> boundaries.   Problem
> does need to be solved.  Perhaps:
> BCP describing how routing may be affected by capabilities in 
> the ERC or constraints on the caller (e.g. caller with 
> disabilities engaging a relay service).
> > 
> > Threats and security documentation
> >     (mainly pointers, but the pointers need to be gathered).
> > 
> 
> 
> Brian
> 

-Marc Linsner-


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From: "Marc Linsner" <mlinsner@cisco.com>
To: "'Brian Rosen'" <br@brianrosen.net>, <sipping-emergency@ietf.org>
Subject: RE: [Sipping-emergency] proposed charter,
	new wg on emergency  calling and routing
Date: Mon, 27 Sep 2004 15:08:54 -0400
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In-line.....

> -----Original Message-----
> From: sipping-emergency-bounces@ietf.org=20
> [mailto:sipping-emergency-bounces@ietf.org] On Behalf Of Brian Rosen
> Sent: Monday, September 27, 2004 12:04 PM
> To: 'James M. Polk'; 'Peterson, Jon'; sipping-emergency@ietf.org
> Cc: mankin@psg.com
> Subject: RE: [Sipping-emergency] proposed charter,new wg on=20
> emergency calling and routing
> Importance: Low
>=20
>=20
> When you place an emergency call, the location is used to=20
> determine where to send the call, and it is used to dispatch=20
> responders.  If the location you supply does not match=20
> anything the call center recognizes, the wrong thing may=20
> happen.  What you want to do is to compare the address you=20
> have against a list maintained by the emergency response=20
> system to make sure they know where that is.
>=20
> An example is illustrative.  If you ask me my home address,=20
> I'd tell you that it is 470 Conrad Drive, Mars, PA.  However,=20
> that is NOT the address that should be used to determine=20
> where to send an emergency call from my home.  That is=20
> because the post office boundary is not the same as the=20
> emergency call system boundary. =20

So?  As long as '470 Conrad Drive, Mars, PA.' is unique, modern data
processing can handle it.

If you were to determine the=20
> serving ERC without validation, you would send my emergency=20
> call to the Butler County ERC, which serves Mars, rather than=20
> to the NEWCOM center that serves Pine Township, where I live.

Validation and routing are 2 separate issues.  If in fact, 470 =
Conrad.....,
is a good address, the routing function (which will be based on data =
from
the ERC entities) better get it right and send the call the NEWCOM =
center as
you describe.  All that validation *may* offer is to verify that you =
(the
end-user) didn't spell Conrad as Conard (or put Street instead of Drive,
etc.)!  I realize there are locales that utilize a different 'location'
address for emergency purposes than the postal address, but the IETF =
can't
fix this.

I'm not against validation, but your example isn't the real reason for
validation.=20

>=20
[snip]

-Marc Linsner-


_______________________________________________
Sipping-emergency mailing list
Sipping-emergency@ietf.org
https://www1.ietf.org/mailman/listinfo/sipping-emergency


From sipping-emergency-bounces@ietf.org  Mon Sep 27 15:26:13 2004
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From: "Brian Rosen" <br@brianrosen.net>
To: "'Marc Linsner'" <mlinsner@cisco.com>, <sipping-emergency@ietf.org>
Subject: RE: [Sipping-emergency] proposed charter,
	new wg on emergency  calling and routing
Date: Mon, 27 Sep 2004 15:20:09 -0400
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Agreed that you COULD change the way the system works now to have a
translation from postal address to dispatch address.  They don't do that
now, but they could.  In that regard, maybe a bad example.  If you were to
propose that the system have a translation, then some kind of spec would
have to be written that said that, which might be a new deliverable.

Misspellings, missing or extra directionals (North, Southwest, ..),
confusion between Main Street and Main Drive, etc. are better examples.
The point is to make sure that the call will be routed correctly,
and responders will be dispatched correctly BEFORE the location is needed to
do so, and the only way we know how to do that is to compare the address
against some kind of master list.

Brian

> -----Original Message-----
> From: Marc Linsner [mailto:mlinsner@cisco.com]
> Sent: Monday, September 27, 2004 3:09 PM
> To: 'Brian Rosen'; sipping-emergency@ietf.org
> Subject: RE: [Sipping-emergency] proposed charter,new wg on emergency
> calling and routing
> 
> In-line.....
> 
> > -----Original Message-----
> > From: sipping-emergency-bounces@ietf.org
> > [mailto:sipping-emergency-bounces@ietf.org] On Behalf Of Brian Rosen
> > Sent: Monday, September 27, 2004 12:04 PM
> > To: 'James M. Polk'; 'Peterson, Jon'; sipping-emergency@ietf.org
> > Cc: mankin@psg.com
> > Subject: RE: [Sipping-emergency] proposed charter,new wg on
> > emergency calling and routing
> > Importance: Low
> >
> >
> > When you place an emergency call, the location is used to
> > determine where to send the call, and it is used to dispatch
> > responders.  If the location you supply does not match
> > anything the call center recognizes, the wrong thing may
> > happen.  What you want to do is to compare the address you
> > have against a list maintained by the emergency response
> > system to make sure they know where that is.
> >
> > An example is illustrative.  If you ask me my home address,
> > I'd tell you that it is 470 Conrad Drive, Mars, PA.  However,
> > that is NOT the address that should be used to determine
> > where to send an emergency call from my home.  That is
> > because the post office boundary is not the same as the
> > emergency call system boundary.
> 
> So?  As long as '470 Conrad Drive, Mars, PA.' is unique, modern data
> processing can handle it.
> 
> If you were to determine the
> > serving ERC without validation, you would send my emergency
> > call to the Butler County ERC, which serves Mars, rather than
> > to the NEWCOM center that serves Pine Township, where I live.
> 
> Validation and routing are 2 separate issues.  If in fact, 470
> Conrad.....,
> is a good address, the routing function (which will be based on data from
> the ERC entities) better get it right and send the call the NEWCOM center
> as
> you describe.  All that validation *may* offer is to verify that you (the
> end-user) didn't spell Conrad as Conard (or put Street instead of Drive,
> etc.)!  I realize there are locales that utilize a different 'location'
> address for emergency purposes than the postal address, but the IETF can't
> fix this.
> 
> I'm not against validation, but your example isn't the real reason for
> validation.
> 
> >
> [snip]
> 
> -Marc Linsner-
> 
> 




_______________________________________________
Sipping-emergency mailing list
Sipping-emergency@ietf.org
https://www1.ietf.org/mailman/listinfo/sipping-emergency


From sipping-emergency-bounces@ietf.org  Mon Sep 27 15:52:48 2004
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From: wilcox@e911.psd.state.vt.us
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Subject: RE: [Sipping-emergency] proposed charter,
	new wg on emergency  calling and routing
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	new wg on emergency  calling and routing
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To: "Brian Rosen" <br@brianrosen.net>, "Marc Linsner" <mlinsner@cisco.com>,
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While validation is important as described by both of you, this should =
in no way intefere with the processing of a call to an ERC. Feedback =
should be provided to the end user or IAP if the location information  =
is out of acceptable parameters (e.g. out of street range, wrong =
spelling etc.) and also provided to an ERC or ERC service provider as a =
method to ensure that the erroneous information is corrected BEFORE an =
emergency call is ever placed. However, the ability for that particular =
device to place an emergency call should not be restricted by this =
process (didn't see it anywhere in the proposal but I wanted to make =
sure that it is stated) - this mirrors the current process of validation =
here in North America for PSTN originated calls.

Nate Wilcox

-----Original Message-----
From: Brian Rosen [mailto:br@brianrosen.net]
Sent: Monday, September 27, 2004 3:20 PM
To: 'Marc Linsner'; sipping-emergency@ietf.org
Subject: RE: [Sipping-emergency] proposed charter,new wg on emergency
calling and routing


Agreed that you COULD change the way the system works now to have a
translation from postal address to dispatch address.  They don't do that
now, but they could.  In that regard, maybe a bad example.  If you were =
to
propose that the system have a translation, then some kind of spec would
have to be written that said that, which might be a new deliverable.

Misspellings, missing or extra directionals (North, Southwest, ..),
confusion between Main Street and Main Drive, etc. are better examples.
The point is to make sure that the call will be routed correctly,
and responders will be dispatched correctly BEFORE the location is =
needed to
do so, and the only way we know how to do that is to compare the address
against some kind of master list.

Brian

> -----Original Message-----
> From: Marc Linsner [mailto:mlinsner@cisco.com]
> Sent: Monday, September 27, 2004 3:09 PM
> To: 'Brian Rosen'; sipping-emergency@ietf.org
> Subject: RE: [Sipping-emergency] proposed charter,new wg on emergency
> calling and routing
>=20
> In-line.....
>=20
> > -----Original Message-----
> > From: sipping-emergency-bounces@ietf.org
> > [mailto:sipping-emergency-bounces@ietf.org] On Behalf Of Brian Rosen
> > Sent: Monday, September 27, 2004 12:04 PM
> > To: 'James M. Polk'; 'Peterson, Jon'; sipping-emergency@ietf.org
> > Cc: mankin@psg.com
> > Subject: RE: [Sipping-emergency] proposed charter,new wg on
> > emergency calling and routing
> > Importance: Low
> >
> >
> > When you place an emergency call, the location is used to
> > determine where to send the call, and it is used to dispatch
> > responders.  If the location you supply does not match
> > anything the call center recognizes, the wrong thing may
> > happen.  What you want to do is to compare the address you
> > have against a list maintained by the emergency response
> > system to make sure they know where that is.
> >
> > An example is illustrative.  If you ask me my home address,
> > I'd tell you that it is 470 Conrad Drive, Mars, PA.  However,
> > that is NOT the address that should be used to determine
> > where to send an emergency call from my home.  That is
> > because the post office boundary is not the same as the
> > emergency call system boundary.
>=20
> So?  As long as '470 Conrad Drive, Mars, PA.' is unique, modern data
> processing can handle it.
>=20
> If you were to determine the
> > serving ERC without validation, you would send my emergency
> > call to the Butler County ERC, which serves Mars, rather than
> > to the NEWCOM center that serves Pine Township, where I live.
>=20
> Validation and routing are 2 separate issues.  If in fact, 470
> Conrad.....,
> is a good address, the routing function (which will be based on data =
from
> the ERC entities) better get it right and send the call the NEWCOM =
center
> as
> you describe.  All that validation *may* offer is to verify that you =
(the
> end-user) didn't spell Conrad as Conard (or put Street instead of =
Drive,
> etc.)!  I realize there are locales that utilize a different =
'location'
> address for emergency purposes than the postal address, but the IETF =
can't
> fix this.
>=20
> I'm not against validation, but your example isn't the real reason for
> validation.
>=20
> >
> [snip]
>=20
> -Marc Linsner-
>=20
>=20




_______________________________________________
Sipping-emergency mailing list
Sipping-emergency@ietf.org
https://www1.ietf.org/mailman/listinfo/sipping-emergency



_______________________________________________
Sipping-emergency mailing list
Sipping-emergency@ietf.org
https://www1.ietf.org/mailman/listinfo/sipping-emergency


From sipping-emergency-bounces@ietf.org  Mon Sep 27 15:55:00 2004
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From: "Brian Rosen" <br@brianrosen.net>
To: <wilcox@e911.psd.state.vt.us>, "'Marc Linsner'" <mlinsner@cisco.com>,
        <sipping-emergency@ietf.org>
Subject: RE: [Sipping-emergency] proposed charter,
	new wg on emergency  calling and routing
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What's an IAP?

Agree, you send the call, validated or not.

Of course if the validation fails, where do you send the call?

Brian

> -----Original Message-----
> From: wilcox@e911.psd.state.vt.us [mailto:wilcox@e911.psd.state.vt.us]
> Sent: Monday, September 27, 2004 3:45 PM
> To: Brian Rosen; Marc Linsner; sipping-emergency@ietf.org
> Subject: RE: [Sipping-emergency] proposed charter,new wg on emergency
> calling and routing
> 
> While validation is important as described by both of you, this should in
> no way intefere with the processing of a call to an ERC. Feedback should
> be provided to the end user or IAP if the location information  is out of
> acceptable parameters (e.g. out of street range, wrong spelling etc.) and
> also provided to an ERC or ERC service provider as a method to ensure that
> the erroneous information is corrected BEFORE an emergency call is ever
> placed. However, the ability for that particular device to place an
> emergency call should not be restricted by this process (didn't see it
> anywhere in the proposal but I wanted to make sure that it is stated) -
> this mirrors the current process of validation here in North America for
> PSTN originated calls.
> 
> Nate Wilcox
> 
> -----Original Message-----
> From: Brian Rosen [mailto:br@brianrosen.net]
> Sent: Monday, September 27, 2004 3:20 PM
> To: 'Marc Linsner'; sipping-emergency@ietf.org
> Subject: RE: [Sipping-emergency] proposed charter,new wg on emergency
> calling and routing
> 
> 
> Agreed that you COULD change the way the system works now to have a
> translation from postal address to dispatch address.  They don't do that
> now, but they could.  In that regard, maybe a bad example.  If you were to
> propose that the system have a translation, then some kind of spec would
> have to be written that said that, which might be a new deliverable.
> 
> Misspellings, missing or extra directionals (North, Southwest, ..),
> confusion between Main Street and Main Drive, etc. are better examples.
> The point is to make sure that the call will be routed correctly,
> and responders will be dispatched correctly BEFORE the location is needed
> to
> do so, and the only way we know how to do that is to compare the address
> against some kind of master list.
> 
> Brian
> 
> > -----Original Message-----
> > From: Marc Linsner [mailto:mlinsner@cisco.com]
> > Sent: Monday, September 27, 2004 3:09 PM
> > To: 'Brian Rosen'; sipping-emergency@ietf.org
> > Subject: RE: [Sipping-emergency] proposed charter,new wg on emergency
> > calling and routing
> >
> > In-line.....
> >
> > > -----Original Message-----
> > > From: sipping-emergency-bounces@ietf.org
> > > [mailto:sipping-emergency-bounces@ietf.org] On Behalf Of Brian Rosen
> > > Sent: Monday, September 27, 2004 12:04 PM
> > > To: 'James M. Polk'; 'Peterson, Jon'; sipping-emergency@ietf.org
> > > Cc: mankin@psg.com
> > > Subject: RE: [Sipping-emergency] proposed charter,new wg on
> > > emergency calling and routing
> > > Importance: Low
> > >
> > >
> > > When you place an emergency call, the location is used to
> > > determine where to send the call, and it is used to dispatch
> > > responders.  If the location you supply does not match
> > > anything the call center recognizes, the wrong thing may
> > > happen.  What you want to do is to compare the address you
> > > have against a list maintained by the emergency response
> > > system to make sure they know where that is.
> > >
> > > An example is illustrative.  If you ask me my home address,
> > > I'd tell you that it is 470 Conrad Drive, Mars, PA.  However,
> > > that is NOT the address that should be used to determine
> > > where to send an emergency call from my home.  That is
> > > because the post office boundary is not the same as the
> > > emergency call system boundary.
> >
> > So?  As long as '470 Conrad Drive, Mars, PA.' is unique, modern data
> > processing can handle it.
> >
> > If you were to determine the
> > > serving ERC without validation, you would send my emergency
> > > call to the Butler County ERC, which serves Mars, rather than
> > > to the NEWCOM center that serves Pine Township, where I live.
> >
> > Validation and routing are 2 separate issues.  If in fact, 470
> > Conrad.....,
> > is a good address, the routing function (which will be based on data
> from
> > the ERC entities) better get it right and send the call the NEWCOM
> center
> > as
> > you describe.  All that validation *may* offer is to verify that you
> (the
> > end-user) didn't spell Conrad as Conard (or put Street instead of Drive,
> > etc.)!  I realize there are locales that utilize a different 'location'
> > address for emergency purposes than the postal address, but the IETF
> can't
> > fix this.
> >
> > I'm not against validation, but your example isn't the real reason for
> > validation.
> >
> > >
> > [snip]
> >
> > -Marc Linsner-
> >
> >
> 
> 
> 
> 
> _______________________________________________
> Sipping-emergency mailing list
> Sipping-emergency@ietf.org
> https://www1.ietf.org/mailman/listinfo/sipping-emergency
> 
> 
> 




_______________________________________________
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From sipping-emergency-bounces@ietf.org  Mon Sep 27 16:27:14 2004
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From: "Marc Linsner" <mlinsner@cisco.com>
To: "'Brian Rosen'" <br@brianrosen.net>, <sipping-emergency@ietf.org>
Subject: RE: [Sipping-emergency] proposed charter,
	new wg on emergency  calling and routing
Date: Mon, 27 Sep 2004 15:52:08 -0400
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A point I tried to make wrt your example was to say that even current MSAG
architectures allow jurisdictional lines to split streets in many different
configurations without requiring exotic things to happen (like ERC overlay
naming, etc.).

In VoIP, pre-validation of civil location prevents call routing failures.
Yes, for this reason, validation is a good thing.  I also would submit that
if the VoIP call got routed to an ERC, then it's most likely dispatchable
(so we may be able to quit using that argument).  I would purpose to the
user(s), that in areas where ERC jurisdictional lines are grossly different
from civil address lines, then loose routing based solely on city/town
would/should not be implemented.  VoIP makes it almost impossible to
'default route' due to VPN tunnels, etc. as compared to legacy mechanisms.

-Marc-

> -----Original Message-----
> From: Brian Rosen [mailto:br@brianrosen.net] 
> Sent: Monday, September 27, 2004 3:20 PM
> To: 'Marc Linsner'; sipping-emergency@ietf.org
> Subject: RE: [Sipping-emergency] proposed charter,new wg on 
> emergency calling and routing
> 
> 
> Agreed that you COULD change the way the system works now to 
> have a translation from postal address to dispatch address.  
> They don't do that now, but they could.  In that regard, 
> maybe a bad example.  If you were to propose that the system 
> have a translation, then some kind of spec would have to be 
> written that said that, which might be a new deliverable.
> 
> Misspellings, missing or extra directionals (North, 
> Southwest, ..), confusion between Main Street and Main Drive, 
> etc. are better examples. The point is to make sure that the 
> call will be routed correctly, and responders will be 
> dispatched correctly BEFORE the location is needed to do so, 
> and the only way we know how to do that is to compare the 
> address against some kind of master list.
> 
> Brian
> 
> > -----Original Message-----
> > From: Marc Linsner [mailto:mlinsner@cisco.com]
> > Sent: Monday, September 27, 2004 3:09 PM
> > To: 'Brian Rosen'; sipping-emergency@ietf.org
> > Subject: RE: [Sipping-emergency] proposed charter,new wg on 
> emergency 
> > calling and routing
> > 
> > In-line.....
> > 
> > > -----Original Message-----
> > > From: sipping-emergency-bounces@ietf.org
> > > [mailto:sipping-emergency-bounces@ietf.org] On Behalf Of 
> Brian Rosen
> > > Sent: Monday, September 27, 2004 12:04 PM
> > > To: 'James M. Polk'; 'Peterson, Jon'; sipping-emergency@ietf.org
> > > Cc: mankin@psg.com
> > > Subject: RE: [Sipping-emergency] proposed charter,new wg on 
> > > emergency calling and routing
> > > Importance: Low
> > >
> > >
> > > When you place an emergency call, the location is used to 
> determine 
> > > where to send the call, and it is used to dispatch 
> responders.  If 
> > > the location you supply does not match anything the call center 
> > > recognizes, the wrong thing may happen.  What you want to 
> do is to 
> > > compare the address you have against a list maintained by the 
> > > emergency response system to make sure they know where that is.
> > >
> > > An example is illustrative.  If you ask me my home 
> address, I'd tell 
> > > you that it is 470 Conrad Drive, Mars, PA.  However, that 
> is NOT the 
> > > address that should be used to determine where to send an 
> emergency 
> > > call from my home.  That is because the post office 
> boundary is not 
> > > the same as the emergency call system boundary.
> > 
> > So?  As long as '470 Conrad Drive, Mars, PA.' is unique, 
> modern data 
> > processing can handle it.
> > 
> > If you were to determine the
> > > serving ERC without validation, you would send my 
> emergency call to 
> > > the Butler County ERC, which serves Mars, rather than to 
> the NEWCOM 
> > > center that serves Pine Township, where I live.
> > 
> > Validation and routing are 2 separate issues.  If in fact, 470 
> > Conrad....., is a good address, the routing function (which will be 
> > based on data from the ERC entities) better get it right 
> and send the 
> > call the NEWCOM center as
> > you describe.  All that validation *may* offer is to verify 
> that you (the
> > end-user) didn't spell Conrad as Conard (or put Street 
> instead of Drive,
> > etc.)!  I realize there are locales that utilize a 
> different 'location'
> > address for emergency purposes than the postal address, but 
> the IETF can't
> > fix this.
> > 
> > I'm not against validation, but your example isn't the real 
> reason for 
> > validation.
> > 
> > >
> > [snip]
> > 
> > -Marc Linsner-
> > 
> > 
> 
> 
> 
> 


_______________________________________________
Sipping-emergency mailing list
Sipping-emergency@ietf.org
https://www1.ietf.org/mailman/listinfo/sipping-emergency


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From: "Peterson, Jon" <jon.peterson@neustar.biz>
To: "'Henning Schulzrinne'" <hgs@cs.columbia.edu>
Subject: RE: [Sipping-emergency] proposed charter, new wg on emergency cal
	ling and routing
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Henning,

Certainly, this charter was not intended to guarantee to any particular
outcome of the standards process, but rather to select a narrow scope of
work that is likely to be achievable. No doubt a choice of scope can make
all the difference in the selection of a solution. If you're especially
concerned about, say, the mention of IRIS in the text below, that can be
elided from the final version. The deliverables text there is still rough.
Specific suggestions would be helpful, obviously.

I appreciate that you feel a requirement has been missed in the charter; I
have a hard time looking at the deliverables you cite below, though, and
understanding in what respect they suggest a nationally-specific or
centralized design for this work (neither of which would be default
assumptions for IETF work). Can you suggest any specific language here that
will improve the starter text? Do you just want to see something in the
descriptive text of the charter to the effect that the design here needs to
be delegative and allow distribution of call routing data? If so, I'd have
no problem including something to that effect.

Jon Peterson
NeuStar, Inc.

> -----Original Message-----
> From: Henning Schulzrinne [mailto:hgs@cs.columbia.edu]
> Sent: Monday, September 27, 2004 5:49 AM
> To: Peterson, Jon
> Cc: sipping-emergency@ietf.org; 'mankin@psg.com'
> Subject: Re: [Sipping-emergency] proposed charter, new wg on emergency
> calling and routing
> 
> 
> I'm glad to see some progress on this issue.
> 
> My concern is that the charter already specifies or biases 
> the solution. 
> I know Ted has a particular solution in mind, possibly 
> influenced by his 
> experience at his day job, but this is far from what most people who 
> have been actively working in this area have been discussing. 
> Thus, my 
> concerns are primarily with the paragraphs below:
> 
> 
> > Standards Track RFC describing a query protocol for 
> Emergency Service
> > Context
> > lookup  by physical location.  Update, insert, and 
> modification of the data
> > associated
> > with ERC's is out of scope for this work item.
> >     (IRIS might be a candidate protocol here--it is a query 
> only protocol
> > for registry data,
> >      which is one way to model the back end store mapping 
> location to ERC).
> > 
> > BCP describing the call routing strategies for ip911.
> >     (e.g.:  does an ERC have a sip: URI to talk to, or do 
> we need to last
> > mile via PSTN?)
> > 
> > BCP describing how to discover ERC capabilities.
> >     (can a deaf person IM this center or can we route 
> through a relay?)
> > 
> > Threats and security documentation
> >     (mainly pointers, but the pointers need to be gathered).
> 
> I believe that the description misses a core requirement, namely the 
> ability to administer the system in a fully decentralized manner that 
> reflects the current administrative boundaries and delebation of 
> responsibilities. It also must be international, i.e., it cannot just 
> work for the US (or pick any other country) or require a US entity to 
> manage the system.
> 
> It would have been nice to recognize that there has been work 
> going on 
> this area for several years, but maybe that's too much to ask.
> 
> Henning
> 

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From: "Brian Rosen" <br@brianrosen.net>
To: "'Marc Linsner'" <mlinsner@cisco.com>, <sipping-emergency@ietf.org>
Subject: How to handle Validation failures was RE: [Sipping-emergency]
	proposed charter, new wg on emergency
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I changed the subject, as we are off the subject of a new charter,
as we agree validation should be in that charter.

Agree that boundaries are irregular in many strange and wonderous ways and
we probably have to live with that rather than demand that they change their
service boundaries to make routing easier.

I do think that if we can answer the call as VoIP in the ERC, then we can
transfer the call, with location, to the correct ERC in the case of a
routing failure, which is a Very Good Thing (tm).  I further propose that
civic address is hierarchical, and "default" routing can be hierarchical.
If you have a valid municipality name, but an invalid street, you can route
to a default for that municipality.  If you have a valid state, but an
invalid county or municipality name, you can route to a default for that
state, etc.  Of course, in many countries, there is only one ERC for the
country, so default routing is easier for them.

Brian

> -----Original Message-----
> From: Marc Linsner [mailto:mlinsner@cisco.com]
> Sent: Monday, September 27, 2004 3:52 PM
> To: 'Brian Rosen'; sipping-emergency@ietf.org
> Subject: RE: [Sipping-emergency] proposed charter,new wg on emergency
> calling and routing
> 
> A point I tried to make wrt your example was to say that even current MSAG
> architectures allow jurisdictional lines to split streets in many
> different
> configurations without requiring exotic things to happen (like ERC overlay
> naming, etc.).
> 
> In VoIP, pre-validation of civil location prevents call routing failures.
> Yes, for this reason, validation is a good thing.  I also would submit
> that
> if the VoIP call got routed to an ERC, then it's most likely dispatchable
> (so we may be able to quit using that argument).  I would purpose to the
> user(s), that in areas where ERC jurisdictional lines are grossly
> different
> from civil address lines, then loose routing based solely on city/town
> would/should not be implemented.  VoIP makes it almost impossible to
> 'default route' due to VPN tunnels, etc. as compared to legacy mechanisms.
> 
> -Marc-
> 
> > -----Original Message-----
> > From: Brian Rosen [mailto:br@brianrosen.net]
> > Sent: Monday, September 27, 2004 3:20 PM
> > To: 'Marc Linsner'; sipping-emergency@ietf.org
> > Subject: RE: [Sipping-emergency] proposed charter,new wg on
> > emergency calling and routing
> >
> >
> > Agreed that you COULD change the way the system works now to
> > have a translation from postal address to dispatch address.
> > They don't do that now, but they could.  In that regard,
> > maybe a bad example.  If you were to propose that the system
> > have a translation, then some kind of spec would have to be
> > written that said that, which might be a new deliverable.
> >
> > Misspellings, missing or extra directionals (North,
> > Southwest, ..), confusion between Main Street and Main Drive,
> > etc. are better examples. The point is to make sure that the
> > call will be routed correctly, and responders will be
> > dispatched correctly BEFORE the location is needed to do so,
> > and the only way we know how to do that is to compare the
> > address against some kind of master list.
> >
> > Brian
> >
> > > -----Original Message-----
> > > From: Marc Linsner [mailto:mlinsner@cisco.com]
> > > Sent: Monday, September 27, 2004 3:09 PM
> > > To: 'Brian Rosen'; sipping-emergency@ietf.org
> > > Subject: RE: [Sipping-emergency] proposed charter,new wg on
> > emergency
> > > calling and routing
> > >
> > > In-line.....
> > >
> > > > -----Original Message-----
> > > > From: sipping-emergency-bounces@ietf.org
> > > > [mailto:sipping-emergency-bounces@ietf.org] On Behalf Of
> > Brian Rosen
> > > > Sent: Monday, September 27, 2004 12:04 PM
> > > > To: 'James M. Polk'; 'Peterson, Jon'; sipping-emergency@ietf.org
> > > > Cc: mankin@psg.com
> > > > Subject: RE: [Sipping-emergency] proposed charter,new wg on
> > > > emergency calling and routing
> > > > Importance: Low
> > > >
> > > >
> > > > When you place an emergency call, the location is used to
> > determine
> > > > where to send the call, and it is used to dispatch
> > responders.  If
> > > > the location you supply does not match anything the call center
> > > > recognizes, the wrong thing may happen.  What you want to
> > do is to
> > > > compare the address you have against a list maintained by the
> > > > emergency response system to make sure they know where that is.
> > > >
> > > > An example is illustrative.  If you ask me my home
> > address, I'd tell
> > > > you that it is 470 Conrad Drive, Mars, PA.  However, that
> > is NOT the
> > > > address that should be used to determine where to send an
> > emergency
> > > > call from my home.  That is because the post office
> > boundary is not
> > > > the same as the emergency call system boundary.
> > >
> > > So?  As long as '470 Conrad Drive, Mars, PA.' is unique,
> > modern data
> > > processing can handle it.
> > >
> > > If you were to determine the
> > > > serving ERC without validation, you would send my
> > emergency call to
> > > > the Butler County ERC, which serves Mars, rather than to
> > the NEWCOM
> > > > center that serves Pine Township, where I live.
> > >
> > > Validation and routing are 2 separate issues.  If in fact, 470
> > > Conrad....., is a good address, the routing function (which will be
> > > based on data from the ERC entities) better get it right
> > and send the
> > > call the NEWCOM center as
> > > you describe.  All that validation *may* offer is to verify
> > that you (the
> > > end-user) didn't spell Conrad as Conard (or put Street
> > instead of Drive,
> > > etc.)!  I realize there are locales that utilize a
> > different 'location'
> > > address for emergency purposes than the postal address, but
> > the IETF can't
> > > fix this.
> > >
> > > I'm not against validation, but your example isn't the real
> > reason for
> > > validation.
> > >
> > > >
> > > [snip]
> > >
> > > -Marc Linsner-
> > >
> > >
> >
> >
> >
> >
> 
> 




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From sipping-emergency-bounces@ietf.org  Mon Sep 27 17:33:53 2004
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From: "Brian Rosen" <br@brianrosen.net>
To: <wilcox@e911.psd.state.vt.us>, "'Marc Linsner'" <mlinsner@cisco.com>,
        <sipping-emergency@ietf.org>
Subject: RE: [Sipping-emergency] proposed charter,
	new wg on emergency  calling and routing
Date: Mon, 27 Sep 2004 16:33:37 -0400
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Aha!

I've been calling it an AIP=Access Infrastructure Provider, i.e. the service
provider that has the "last mile" infrastructure and thus normally knows
where you are.

Brian

> -----Original Message-----
> From: wilcox@e911.psd.state.vt.us [mailto:wilcox@e911.psd.state.vt.us]
> Sent: Monday, September 27, 2004 4:19 PM
> To: Brian Rosen; Marc Linsner; sipping-emergency@ietf.org
> Subject: RE: [Sipping-emergency] proposed charter,new wg on emergency
> calling and routing
> 
> IAP - Infrastructure Access Provider - whomever is aware of a) the
> physical location of the end user and b) provides Internet access to the
> end user.
> 
> Your second question introduces the notion of default call routing - this
> is important to consider as well, not onlyfor  this reason but also  for
> other process failures that may occur. How this information gets to the
> end device - whether it is pre-determined and statically entered or,
> assigned at a lower level than the IAP  - I don't know - maybe both?
> 
> Nate Wilcox
> 
> 	-----Original Message-----
> 	From: Brian Rosen [mailto:br@brianrosen.net]
> 	Sent: Mon 9/27/2004 3:46 PM
> 	To: wilcox@e911.psd.state.vt.us; 'Marc Linsner'; sipping-
> emergency@ietf.org
> 	Cc:
> 	Subject: RE: [Sipping-emergency] proposed charter,new wg on
> emergency calling and routing
> 
> 
> 
> 	What's an IAP?
> 
> 	Agree, you send the call, validated or not.
> 
> 	Of course if the validation fails, where do you send the call?
> 
> 	Brian
> 
> 	> -----Original Message-----
> 	> From: wilcox@e911.psd.state.vt.us
> [mailto:wilcox@e911.psd.state.vt.us]
> 	> Sent: Monday, September 27, 2004 3:45 PM
> 	> To: Brian Rosen; Marc Linsner; sipping-emergency@ietf.org
> 	> Subject: RE: [Sipping-emergency] proposed charter,new wg on
> emergency
> 	> calling and routing
> 	>
> 	> While validation is important as described by both of you, this
> should in
> 	> no way intefere with the processing of a call to an ERC. Feedback
> should
> 	> be provided to the end user or IAP if the location information  is
> out of
> 	> acceptable parameters (e.g. out of street range, wrong spelling
> etc.) and
> 	> also provided to an ERC or ERC service provider as a method to
> ensure that
> 	> the erroneous information is corrected BEFORE an emergency call is
> ever
> 	> placed. However, the ability for that particular device to place
> an
> 	> emergency call should not be restricted by this process (didn't
> see it
> 	> anywhere in the proposal but I wanted to make sure that it is
> stated) -
> 	> this mirrors the current process of validation here in North
> America for
> 	> PSTN originated calls.
> 	>
> 	> Nate Wilcox
> 	>
> 	> -----Original Message-----
> 	> From: Brian Rosen [mailto:br@brianrosen.net]
> 	> Sent: Monday, September 27, 2004 3:20 PM
> 	> To: 'Marc Linsner'; sipping-emergency@ietf.org
> 	> Subject: RE: [Sipping-emergency] proposed charter,new wg on
> emergency
> 	> calling and routing
> 	>
> 	>
> 	> Agreed that you COULD change the way the system works now to have
> a
> 	> translation from postal address to dispatch address.  They don't
> do that
> 	> now, but they could.  In that regard, maybe a bad example.  If you
> were to
> 	> propose that the system have a translation, then some kind of spec
> would
> 	> have to be written that said that, which might be a new
> deliverable.
> 	>
> 	> Misspellings, missing or extra directionals (North, Southwest,
> ..),
> 	> confusion between Main Street and Main Drive, etc. are better
> examples.
> 	> The point is to make sure that the call will be routed correctly,
> 	> and responders will be dispatched correctly BEFORE the location is
> needed
> 	> to
> 	> do so, and the only way we know how to do that is to compare the
> address
> 	> against some kind of master list.
> 	>
> 	> Brian
> 	>
> 	> > -----Original Message-----
> 	> > From: Marc Linsner [mailto:mlinsner@cisco.com]
> 	> > Sent: Monday, September 27, 2004 3:09 PM
> 	> > To: 'Brian Rosen'; sipping-emergency@ietf.org
> 	> > Subject: RE: [Sipping-emergency] proposed charter,new wg on
> emergency
> 	> > calling and routing
> 	> >
> 	> > In-line.....
> 	> >
> 	> > > -----Original Message-----
> 	> > > From: sipping-emergency-bounces@ietf.org
> 	> > > [mailto:sipping-emergency-bounces@ietf.org] On Behalf Of Brian
> Rosen
> 	> > > Sent: Monday, September 27, 2004 12:04 PM
> 	> > > To: 'James M. Polk'; 'Peterson, Jon'; sipping-
> emergency@ietf.org
> 	> > > Cc: mankin@psg.com
> 	> > > Subject: RE: [Sipping-emergency] proposed charter,new wg on
> 	> > > emergency calling and routing
> 	> > > Importance: Low
> 	> > >
> 	> > >
> 	> > > When you place an emergency call, the location is used to
> 	> > > determine where to send the call, and it is used to dispatch
> 	> > > responders.  If the location you supply does not match
> 	> > > anything the call center recognizes, the wrong thing may
> 	> > > happen.  What you want to do is to compare the address you
> 	> > > have against a list maintained by the emergency response
> 	> > > system to make sure they know where that is.
> 	> > >
> 	> > > An example is illustrative.  If you ask me my home address,
> 	> > > I'd tell you that it is 470 Conrad Drive, Mars, PA.  However,
> 	> > > that is NOT the address that should be used to determine
> 	> > > where to send an emergency call from my home.  That is
> 	> > > because the post office boundary is not the same as the
> 	> > > emergency call system boundary.
> 	> >
> 	> > So?  As long as '470 Conrad Drive, Mars, PA.' is unique, modern
> data
> 	> > processing can handle it.
> 	> >
> 	> > If you were to determine the
> 	> > > serving ERC without validation, you would send my emergency
> 	> > > call to the Butler County ERC, which serves Mars, rather than
> 	> > > to the NEWCOM center that serves Pine Township, where I live.
> 	> >
> 	> > Validation and routing are 2 separate issues.  If in fact, 470
> 	> > Conrad.....,
> 	> > is a good address, the routing function (which will be based on
> data
> 	> from
> 	> > the ERC entities) better get it right and send the call the
> NEWCOM
> 	> center
> 	> > as
> 	> > you describe.  All that validation *may* offer is to verify that
> you
> 	> (the
> 	> > end-user) didn't spell Conrad as Conard (or put Street instead
> of Drive,
> 	> > etc.)!  I realize there are locales that utilize a different
> 'location'
> 	> > address for emergency purposes than the postal address, but the
> IETF
> 	> can't
> 	> > fix this.
> 	> >
> 	> > I'm not against validation, but your example isn't the real
> reason for
> 	> > validation.
> 	> >
> 	> > >
> 	> > [snip]
> 	> >
> 	> > -Marc Linsner-
> 	> >
> 	> >
> 	>
> 	>
> 	>
> 	>
> 	> _______________________________________________
> 	> Sipping-emergency mailing list
> 	> Sipping-emergency@ietf.org
> 	> https://www1.ietf.org/mailman/listinfo/sipping-emergency
> 	>
> 	>
> 	>
> 
> 
> 
> 
> 	_______________________________________________
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> 	Sipping-emergency@ietf.org
> 	https://www1.ietf.org/mailman/listinfo/sipping-emergency
> 
> 
> 




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From sipping-emergency-bounces@ietf.org  Mon Sep 27 19:48:50 2004
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From: "Peterson, Jon" <jon.peterson@neustar.biz>
To: "'Brian Rosen'" <br@brianrosen.net>, "'Marc Linsner'" <mlinsner@cisco.com>,
        sipping-emergency@ietf.org
Subject: RE: How to handle Validation failures was RE: [Sipping-emergency]
	proposed charter, new wg on emergency
Date: Mon, 27 Sep 2004 19:42:12 -0400
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> I changed the subject, as we are off the subject of a new charter,
> as we agree validation should be in that charter.
> 

Brian,

I'm not sure that everyone on this distribution agrees that validation
should be in the scope of this proposed working group. In fact, until I read
your mail, I had gotten the sense that several voices (including James, Marc
and Nate) were questioning this idea.

I think validation as such is probably outside of the core expertise of the
IETF, whereas routing is more likely to be a place where we can do some
solid work. The expertise of the IETF does not lie in subjects like whether
Conrad St is in Butler County or Pine Township, nor in recommending how you
might figure something like that out. Moreover, this seems to be a back-end
application issue, not a protocol issue, as I think a number of people have
already pointed out.

I think that validation is a separable operation from routing, even if it is
a prerequisite in some operational models. An umbrella specification that
described everything you needed to do in order to provide emergency services
might include validation, but that doesn't mean that the routing protocol
should change in any way because validation was or was not performed. But I
don't think the IETF has the breadth to tackle that whole umbrella.

Jon Peterson
NeuStar, Inc. 

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From: "Brian Rosen" <br@brianrosen.net>
To: "'Peterson, Jon'" <jon.peterson@neustar.biz>,
        "'Marc Linsner'" <mlinsner@cisco.com>, <sipping-emergency@ietf.org>
Subject: RE: How to handle Validation failures was RE: [Sipping-emergency]
	proposed charter, new wg on emergency
Date: Mon, 27 Sep 2004 22:11:33 -0400
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I did not mean to imply that the group, or IETF agreed on validation.  I was
really only addressing Nate.  Sorry for the confusion.

I can get any number of professionals in the emergency call space to talk to
you about validation.  Nate is a good resource.  It's a fundamental
requirement when you have location.

It's separable in the sense that you could have two entirely separate
mechanisms to determine routing and to validate a location.  However, I
observe that both involve the same sequence of actions: you take a location,
and look it up in a database to determine where to route the call.  If you
don't find the location in the database, then it's not a valid location.
You can do the lookup any time, and use any mechanism to query, but you need
to use a lookup to determine boundaries, and that lookup can, by
implication, validate the address.  That makes the job easy, which is good,
but the real issue is that it's a requirement, a pressing requirement,
that won't wait.

It's not backend if you want the USER to be able to determine if the
location is valid.  I care, and I think it needs to be a first class
requirement.  Whether it's backend or not, it needs to be standardized
because the parts that deliver the address and the parts that have the
database are independent of each other and need to be able to work together.


The expertise is not an issue.  The validation problem is simple.  Any
complications are really in the nature of the representation of the
information and are in any event shared with the routing.

Brian

> -----Original Message-----
> From: Peterson, Jon [mailto:jon.peterson@neustar.biz]
> Sent: Monday, September 27, 2004 7:42 PM
> To: 'Brian Rosen'; 'Marc Linsner'; sipping-emergency@ietf.org
> Subject: RE: How to handle Validation failures was RE: [Sipping-emergency]
> proposed charter, new wg on emergency
> 
> 
> > I changed the subject, as we are off the subject of a new charter,
> > as we agree validation should be in that charter.
> >
> 
> Brian,
> 
> I'm not sure that everyone on this distribution agrees that validation
> should be in the scope of this proposed working group. In fact, until I
> read
> your mail, I had gotten the sense that several voices (including James,
> Marc
> and Nate) were questioning this idea.
> 
> I think validation as such is probably outside of the core expertise of
> the
> IETF, whereas routing is more likely to be a place where we can do some
> solid work. The expertise of the IETF does not lie in subjects like
> whether
> Conrad St is in Butler County or Pine Township, nor in recommending how
> you
> might figure something like that out. Moreover, this seems to be a back-
> end
> application issue, not a protocol issue, as I think a number of people
> have
> already pointed out.
> 
> I think that validation is a separable operation from routing, even if it
> is
> a prerequisite in some operational models. An umbrella specification that
> described everything you needed to do in order to provide emergency
> services
> might include validation, but that doesn't mean that the routing protocol
> should change in any way because validation was or was not performed. But
> I
> don't think the IETF has the breadth to tackle that whole umbrella.
> 
> Jon Peterson
> NeuStar, Inc.
> 




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Subject: Re: [Sipping-emergency] proposed charter, new wg on emergency cal
	ling and routing
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Peterson, Jon wrote:
> Henning,
> 
> Certainly, this charter was not intended to guarantee to any particular
> outcome of the standards process, but rather to select a narrow scope of
> work that is likely to be achievable. No doubt a choice of scope can make
> all the difference in the selection of a solution. If you're especially
> concerned about, say, the mention of IRIS in the text below, that can be
> elided from the final version. The deliverables text there is still rough.
> Specific suggestions would be helpful, obviously.

One relatively simple division has three deliverables:

- A terminology and requirements informational document

- A 'how to identify an emergency call' BCP

- A 'how to route an emergency call based on location information' 
BCP/STD (depending on whether new protocol work is needed or one simply 
describes how to use something existing for this)

I find it somewhat strange, also, that the call routing protocol isn't 
mentioned. Should the WG concern itself with H.323, Skype, Asterisk and 
other protocols? (While I suspect some similarities across these, 
scoping might be helpful here. I'm again speaking from NENA experience 
here, particularly in the I2 discussions.)


> 
> I appreciate that you feel a requirement has been missed in the charter; I
> have a hard time looking at the deliverables you cite below, though, and
> understanding in what respect they suggest a nationally-specific or
> centralized design for this work (neither of which would be default
> assumptions for IETF work). Can you suggest any specific language here that
> will improve the starter text? Do you just want to see something in the

My concern is primarily due to the directory notion. Once this is 
removed, the worry is diminished. I think writing this requirement as 
part of the charter would be quite helpful.


> descriptive text of the charter to the effect that the design here needs to
> be delegative and allow distribution of call routing data? If so, I'd have
> no problem including something to that effect.

Indeed. Let's just say that there are people in certain companies (not 
generally active in the IETF) that have an interest in a 
centrally-controlled, pay-for-use one-big-national directory model since 
that corresponds nicely to their existing ALI business model. Those 
involved in the NENA discussion can fill in the details, but they are 
probably not relevant here.


> 
> Jon Peterson
> NeuStar, Inc.

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From sipping-emergency-bounces@ietf.org  Tue Sep 28 07:01:54 2004
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Subject: RE: How to handle Validation failures was RE:
	[Sipping-emergency]proposed charter, new wg on emergency
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	[Sipping-emergency]proposed charter, new wg on emergency
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Validating location information is implicit for routing. Otherwise, all =
calls would be treated as "default" routed or worse, would rely on other =
mechanisms to provide routing instructions outside the control of the =
ECC (the ECC currently provides instructions and input on the construct =
of the MSAG to the extent possible, which is used for the validation =
process). Unvalidated location information could reduce or even prevent =
a timely emergency response to a particular location. As I implied =
before, the lack of validation should not prevent delivery of a call to =
a geographically appropriate ECC however, all efforts need to be made to =
ensure that end devices utilize validated location information. So, if =
the charter of this effort is to decide on how routing is accomplished =
than validation of the information used to make that routing decision =
should be considered in the process as well.

Nate=20

-----Original Message-----
From: Peterson, Jon [mailto:jon.peterson@neustar.biz]
Sent: Monday, September 27, 2004 7:42 PM
To: 'Brian Rosen'; 'Marc Linsner'; sipping-emergency@ietf.org
Subject: RE: How to handle Validation failures was RE:
[Sipping-emergency]proposed charter, new wg on emergency



> I changed the subject, as we are off the subject of a new charter,
> as we agree validation should be in that charter.
>=20

Brian,

I'm not sure that everyone on this distribution agrees that validation
should be in the scope of this proposed working group. In fact, until I =
read
your mail, I had gotten the sense that several voices (including James, =
Marc
and Nate) were questioning this idea.

I think validation as such is probably outside of the core expertise of =
the
IETF, whereas routing is more likely to be a place where we can do some
solid work. The expertise of the IETF does not lie in subjects like =
whether
Conrad St is in Butler County or Pine Township, nor in recommending how =
you
might figure something like that out. Moreover, this seems to be a =
back-end
application issue, not a protocol issue, as I think a number of people =
have
already pointed out.

I think that validation is a separable operation from routing, even if =
it is
a prerequisite in some operational models. An umbrella specification =
that
described everything you needed to do in order to provide emergency =
services
might include validation, but that doesn't mean that the routing =
protocol
should change in any way because validation was or was not performed. =
But I
don't think the IETF has the breadth to tackle that whole umbrella.

Jon Peterson
NeuStar, Inc.=20

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This can be seen as a special case of testing. Thus, if you assume that 
there is a test mode that attempts to reach the PSAP, but does not 
actually ring, you'd have tested the full routing chain, including 
whether the civic address is indeed mappable.

A separate question is whether a separate address-only validation mode 
is appropriate. This probably depends on the overall architecture. As 
we've discussed before, I think there is general agreement that you'd 
want the ability for end-to-end non-interfering testing in any event.

wilcox@e911.psd.state.vt.us wrote:
> Validating location information is implicit for routing. Otherwise,
> all calls would be treated as "default" routed or worse, would rely
> on other mechanisms to provide routing instructions outside the
> control of the ECC (the ECC currently provides instructions and input
> on the construct of the MSAG to the extent possible, which is used
> for the validation process). Unvalidated location information could
> reduce or even prevent a timely emergency response to a particular
> location. As I implied before, the lack of validation should not
> prevent delivery of a call to a geographically appropriate ECC
> however, all efforts need to be made to ensure that end devices
> utilize validated location information. So, if the charter of this
> effort is to decide on how routing is accomplished than validation of
> the information used to make that routing decision should be
> considered in the process as well.
> 
> Nate

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From: "Marc Linsner" <mlinsner@cisco.com>
To: "'Peterson, Jon'" <jon.peterson@neustar.biz>,
        "'Brian Rosen'" <br@brianrosen.net>, <sipping-emergency@ietf.org>
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Subject: [Sipping-emergency] Civil location syntax validation - was RE: How
	to handle Validation failures
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Changed the subject line to more correctly describe the function.

Civil location syntax validation could be considered as a requirement =
when
determining the routing design.  If routing is designed properly, =
validation
will simply be a routing query that utilizes the response differently.
Validation, in this context, does not include the verification that the
device is actually located where it claims to be, it is simply a process
that verifies that the syntax/value of the location provided describes a
valid location known by all.  A simple routing query that produces a =
routing
result is validation in this context.


-Marc Linsner-





> -----Original Message-----
> From: Peterson, Jon [mailto:jon.peterson@neustar.biz]=20
> Sent: Monday, September 27, 2004 7:42 PM
> To: 'Brian Rosen'; 'Marc Linsner'; sipping-emergency@ietf.org
> Subject: RE: How to handle Validation failures was RE:=20
> [Sipping-emergency] proposed charter, new wg on emergency
>=20
>=20
>=20
> > I changed the subject, as we are off the subject of a new=20
> charter, as=20
> > we agree validation should be in that charter.
> >=20
>=20
> Brian,
>=20
> I'm not sure that everyone on this distribution agrees that=20
> validation should be in the scope of this proposed working=20
> group. In fact, until I read your mail, I had gotten the=20
> sense that several voices (including James, Marc and Nate)=20
> were questioning this idea.
>=20
> I think validation as such is probably outside of the core=20
> expertise of the IETF, whereas routing is more likely to be a=20
> place where we can do some solid work. The expertise of the=20
> IETF does not lie in subjects like whether Conrad St is in=20
> Butler County or Pine Township, nor in recommending how you=20
> might figure something like that out. Moreover, this seems to=20
> be a back-end application issue, not a protocol issue, as I=20
> think a number of people have already pointed out.
>=20
> I think that validation is a separable operation from=20
> routing, even if it is a prerequisite in some operational=20
> models. An umbrella specification that described everything=20
> you needed to do in order to provide emergency services might=20
> include validation, but that doesn't mean that the routing=20
> protocol should change in any way because validation was or=20
> was not performed. But I don't think the IETF has the breadth=20
> to tackle that whole umbrella.
>=20
> Jon Peterson
> NeuStar, Inc.=20
>=20


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Subject: [Sipping-emergency] RE: Civil location syntax validation - was RE:
	How to handle Validation failures
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Yeah, that's the way I see it. 

Validation is a requirement.
Validation is the first part of determining a route:
A query using the location information as the key.

Any answer is validation.  The answer is the route.

You can do the validation query without needing the route.
You do that as an independent verification that the
location information is valid.  Validation is
automatically performed when you determine the route,
either during a test operation as Henning describes,
or for the actual call (not implying whether route
determination is done prior to or at the time of 
an emergency call).

Jon, is that sufficient information to consider validation
within the charter?

Brian

> -----Original Message-----
> From: Marc Linsner [mailto:mlinsner@cisco.com]
> Sent: Tuesday, September 28, 2004 8:54 AM
> To: 'Peterson, Jon'; 'Brian Rosen'; sipping-emergency@ietf.org
> Subject: Civil location syntax validation - was RE: How to handle
> Validation failures
> 
> Changed the subject line to more correctly describe the function.
> 
> Civil location syntax validation could be considered as a requirement when
> determining the routing design.  If routing is designed properly,
> validation
> will simply be a routing query that utilizes the response differently.
> Validation, in this context, does not include the verification that the
> device is actually located where it claims to be, it is simply a process
> that verifies that the syntax/value of the location provided describes a
> valid location known by all.  A simple routing query that produces a
> routing
> result is validation in this context.
> 
> 
> -Marc Linsner-
> 
> 
> 
> 
> 
> > -----Original Message-----
> > From: Peterson, Jon [mailto:jon.peterson@neustar.biz]
> > Sent: Monday, September 27, 2004 7:42 PM
> > To: 'Brian Rosen'; 'Marc Linsner'; sipping-emergency@ietf.org
> > Subject: RE: How to handle Validation failures was RE:
> > [Sipping-emergency] proposed charter, new wg on emergency
> >
> >
> >
> > > I changed the subject, as we are off the subject of a new
> > charter, as
> > > we agree validation should be in that charter.
> > >
> >
> > Brian,
> >
> > I'm not sure that everyone on this distribution agrees that
> > validation should be in the scope of this proposed working
> > group. In fact, until I read your mail, I had gotten the
> > sense that several voices (including James, Marc and Nate)
> > were questioning this idea.
> >
> > I think validation as such is probably outside of the core
> > expertise of the IETF, whereas routing is more likely to be a
> > place where we can do some solid work. The expertise of the
> > IETF does not lie in subjects like whether Conrad St is in
> > Butler County or Pine Township, nor in recommending how you
> > might figure something like that out. Moreover, this seems to
> > be a back-end application issue, not a protocol issue, as I
> > think a number of people have already pointed out.
> >
> > I think that validation is a separable operation from
> > routing, even if it is a prerequisite in some operational
> > models. An umbrella specification that described everything
> > you needed to do in order to provide emergency services might
> > include validation, but that doesn't mean that the routing
> > protocol should change in any way because validation was or
> > was not performed. But I don't think the IETF has the breadth
> > to tackle that whole umbrella.
> >
> > Jon Peterson
> > NeuStar, Inc.
> >
> 
> 




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From sipping-emergency-bounces@ietf.org  Tue Sep 28 20:30:52 2004
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From: "Peterson, Jon" <jon.peterson@neustar.biz>
To: "'Brian Rosen'" <br@brianrosen.net>, "'Marc Linsner'" <mlinsner@cisco.com>,
        sipping-emergency@ietf.org
Subject: RE: [Sipping-emergency] RE: Civil location syntax validation - wa
	s RE: How to handle Validation failures
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So, just to make sure I understand, validation uses the same network
operation, basically, that would be used for a route query?

Agreed that it should be possible for a route query to return 'I didn't
understand your address format', 'I understand your address and it isn't
actually valid', and so on beyond just the sunny-day case of returning the
route. Also, plus or minus some authorization and operational issues, I
agree that an ordinary user should be able to launch this sort of query
outside the context of an emergency call.

To be clear, what I want to avoid is specifying exactly what happens in the
backend of the server that causes responses like 'your address isn't
actually valid'. I don't think we have the expertise to address that.

Provided that the essence of the proposed requirement is that it be possible
to use the route query mechanism as a validation mechanism, I have no
problem with this. The question is, are there any differences in
architecture/network messaging/security model/etc that I'm missing, here,
which result from this requirement? If not, is this requirement inert (i.e.,
does it fail to have any impact on our protocol design)?

Jon Peterson
NeuStar, Inc.

> -----Original Message-----
> From: Brian Rosen [mailto:br@brianrosen.net]
> Sent: Tuesday, September 28, 2004 6:02 AM
> To: 'Marc Linsner'; 'Peterson, Jon'; sipping-emergency@ietf.org
> Subject: [Sipping-emergency] RE: Civil location syntax 
> validation - was
> RE: How to handle Validation failures
> 
> 
> Yeah, that's the way I see it. 
> 
> Validation is a requirement.
> Validation is the first part of determining a route:
> A query using the location information as the key.
> 
> Any answer is validation.  The answer is the route.
> 
> You can do the validation query without needing the route.
> You do that as an independent verification that the
> location information is valid.  Validation is
> automatically performed when you determine the route,
> either during a test operation as Henning describes,
> or for the actual call (not implying whether route
> determination is done prior to or at the time of 
> an emergency call).
> 
> Jon, is that sufficient information to consider validation
> within the charter?
> 
> Brian
> 
> > -----Original Message-----
> > From: Marc Linsner [mailto:mlinsner@cisco.com]
> > Sent: Tuesday, September 28, 2004 8:54 AM
> > To: 'Peterson, Jon'; 'Brian Rosen'; sipping-emergency@ietf.org
> > Subject: Civil location syntax validation - was RE: How to handle
> > Validation failures
> > 
> > Changed the subject line to more correctly describe the function.
> > 
> > Civil location syntax validation could be considered as a 
> requirement when
> > determining the routing design.  If routing is designed properly,
> > validation
> > will simply be a routing query that utilizes the response 
> differently.
> > Validation, in this context, does not include the 
> verification that the
> > device is actually located where it claims to be, it is 
> simply a process
> > that verifies that the syntax/value of the location 
> provided describes a
> > valid location known by all.  A simple routing query that produces a
> > routing
> > result is validation in this context.
> > 
> > 
> > -Marc Linsner-
> > 
> > 
> > 
> > 
> > 
> > > -----Original Message-----
> > > From: Peterson, Jon [mailto:jon.peterson@neustar.biz]
> > > Sent: Monday, September 27, 2004 7:42 PM
> > > To: 'Brian Rosen'; 'Marc Linsner'; sipping-emergency@ietf.org
> > > Subject: RE: How to handle Validation failures was RE:
> > > [Sipping-emergency] proposed charter, new wg on emergency
> > >
> > >
> > >
> > > > I changed the subject, as we are off the subject of a new
> > > charter, as
> > > > we agree validation should be in that charter.
> > > >
> > >
> > > Brian,
> > >
> > > I'm not sure that everyone on this distribution agrees that
> > > validation should be in the scope of this proposed working
> > > group. In fact, until I read your mail, I had gotten the
> > > sense that several voices (including James, Marc and Nate)
> > > were questioning this idea.
> > >
> > > I think validation as such is probably outside of the core
> > > expertise of the IETF, whereas routing is more likely to be a
> > > place where we can do some solid work. The expertise of the
> > > IETF does not lie in subjects like whether Conrad St is in
> > > Butler County or Pine Township, nor in recommending how you
> > > might figure something like that out. Moreover, this seems to
> > > be a back-end application issue, not a protocol issue, as I
> > > think a number of people have already pointed out.
> > >
> > > I think that validation is a separable operation from
> > > routing, even if it is a prerequisite in some operational
> > > models. An umbrella specification that described everything
> > > you needed to do in order to provide emergency services might
> > > include validation, but that doesn't mean that the routing
> > > protocol should change in any way because validation was or
> > > was not performed. But I don't think the IETF has the breadth
> > > to tackle that whole umbrella.
> > >
> > > Jon Peterson
> > > NeuStar, Inc.
> > >
> > 
> > 
> 
> 
> 
> 
> _______________________________________________
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> Sipping-emergency@ietf.org
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At 10:14 PM 9/27/2004 -0400, Henning Schulzrinne wrote:
>Peterson, Jon wrote:
>>Henning,
>>The deliverables text there is still rough.
>>Specific suggestions would be helpful, obviously.
>
>One relatively simple division has three deliverables:
>
>- A terminology and requirements informational document

I agree this deliverable is necessary to ensure everyone with the different 
backgrounds involved do not continue to talk past each other - sometimes 
without knowing they are.


>- A 'how to identify an emergency call' BCP

"How to identify a session set-up request is to an emergency response 
center" (we need to think longer term than just voice) is a good task, 
although I don't know if it should be its own deliverable, or part of a 
larger effort.


>- A 'how to route an emergency call based on location information' BCP/STD 
>(depending on whether new protocol work is needed or one simply describes 
>how to use something existing for this)

This should be a deliverable, but could be combined with the item above to 
create an "identity and route and emergency session request" document.

As a general thought here - there are a lot of BCPs being proposed. BCPs 
are generally *not* obsoleted or modified with future experience; therefore 
I believe these efforts should lean down the STDs Track process if possible 
so that a behavior or a mechanism can be modified to account for future 
learned capabilities. I know this is an unusual request if there is not 
protocol modification done, but this is an unusual area of work.


>I find it somewhat strange, also, that the call routing protocol isn't 
>mentioned. Should the WG concern itself with H.323, Skype, Asterisk and 
>other protocols? \

SIP should be the base set-up protocol in the charter

>(While I suspect some similarities across these, scoping might be helpful 
>here. I'm again speaking from NENA experience here, particularly in the I2 
>discussions.)
>>Jon Peterson
>>NeuStar, Inc.
>
>_______________________________________________
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>https://www1.ietf.org/mailman/listinfo/sipping-emergency


cheers,
James

                                *******************
                 Truth is not to be argued... it is to be presented


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To: wilcox@e911.psd.state.vt.us, "Peterson, Jon" <jon.peterson@neustar.biz>,
        "Brian Rosen" <br@brianrosen.net>, "Marc Linsner" <mlinsner@cisco.com>,
        <sipping-emergency@ietf.org>
From: "James M. Polk" <jmpolk@cisco.com>
Subject: RE: How to handle Validation failures was RE:
	[Sipping-emergency]proposed charter, new wg on emergency
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At 06:58 AM 9/28/2004 -0400, wilcox@e911.psd.state.vt.us wrote:
>Validating location information is implicit for routing.

this might not be the case.

If I live in Dallas, Texas, and Dallas has one centralized ERC (which it 
does), wouldn't my call get routed correctly if I had any of the 3 
following conditions also present?

- the inclusion of my correct street address in Dallas

- the inclusion of a different street address in Dallas than the one I am 
calling from

- no street address provided

Under each of these 3 conditions, the call set-up would still be sent to 
the correct ERC, because for this large metro area, the pertinent 
information (that I was calling from Dallas) was included.

>Otherwise, all calls would be treated as "default" routed or worse, would 
>rely on other mechanisms to provide routing instructions outside the 
>control of the ECC (the ECC currently provides instructions and input on 
>the construct of the MSAG to the extent possible, which is used for the 
>validation process). Unvalidated location information could reduce or even 
>prevent a timely emergency response to a particular location. As I implied 
>before, the lack of validation should not prevent delivery of a call to a 
>geographically appropriate ECC however, all efforts need to be made to 
>ensure that end devices utilize validated location information. So, if the 
>charter of this effort is to decide on how routing is accomplished than 
>validation of the information used to make that routing decision should be 
>considered in the process as well.
>
>Nate


cheers,
James

                                *******************
                 Truth is not to be argued... it is to be presented


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Date: Tue, 28 Sep 2004 19:06:26 -0500
To: Henning Schulzrinne <hgs@cs.columbia.edu>, wilcox@e911.psd.state.vt.us
From: "James M. Polk" <jmpolk@cisco.com>
Subject: Re: How to handle Validation failures was
	RE:	[Sipping-emergency]proposed charter, new wg on emergency
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At 08:29 AM 9/28/2004 -0400, Henning Schulzrinne wrote:
>This can be seen as a special case of testing. Thus, if you assume that 
>there is a test mode that attempts to reach the PSAP, but does not 
>actually ring, you'd have tested the full routing chain, including whether 
>the civic address is indeed mappable.

how would a new user to a new area (say I just got off the plane in Chicago 
and didn't know I was actually 25 miles away from that city, and 
jurisdictionally in another ERC's area) know they had the wrong ERC say 
their phone will indeed contact the right ERC when they do call 911?

Will a red flashing light go off on the phone with a warning screaming 
"danger danger will robinson"?

That the phone can do this test is huge for this effort, it is just a 
matter of telling which ERC responded positively, and either knowing that 
the phone can call 911 when the emergency arrives or the wrong ERC (when 
contacted) can transfer the call when it is placed.


>A separate question is whether a separate address-only validation mode is 
>appropriate. This probably depends on the overall architecture. As we've 
>discussed before, I think there is general agreement that you'd want the 
>ability for end-to-end non-interfering testing in any event.
>
>wilcox@e911.psd.state.vt.us wrote:
>>Validating location information is implicit for routing. Otherwise,
>>all calls would be treated as "default" routed or worse, would rely
>>on other mechanisms to provide routing instructions outside the
>>control of the ECC (the ECC currently provides instructions and input
>>on the construct of the MSAG to the extent possible, which is used
>>for the validation process). Unvalidated location information could
>>reduce or even prevent a timely emergency response to a particular
>>location. As I implied before, the lack of validation should not
>>prevent delivery of a call to a geographically appropriate ECC
>>however, all efforts need to be made to ensure that end devices
>>utilize validated location information. So, if the charter of this
>>effort is to decide on how routing is accomplished than validation of
>>the information used to make that routing decision should be
>>considered in the process as well.
>>Nate
>
>_______________________________________________
>Sipping-emergency mailing list
>Sipping-emergency@ietf.org
>https://www1.ietf.org/mailman/listinfo/sipping-emergency


cheers,
James

                                *******************
                 Truth is not to be argued... it is to be presented


_______________________________________________
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To: wilcox@e911.psd.state.vt.us, "Henning Schulzrinne" <hgs@cs.columbia.edu>
From: "James M. Polk" <jmpolk@cisco.com>
Subject: RE: How to handle Validation failures was
	RE:	[Sipping-emergency]proposed charter, new wg on emergency
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At 09:06 AM 9/28/2004 -0400, wilcox@e911.psd.state.vt.us wrote:
>I agree with non-interfering testing end to end.
>
>Ultimately, routing of a call does not stop at an ECC. For all practical 
>purposes it also derives a means for determining the correct response, 
>which is part of the message relay (incorporating emergency responders in 
>the chain). Validation of location information also ensures that the 
>correct response recommendation is assigned. Take for example two 
>locations that reside side-by-side, one is a residence and the other is a 
>nuclear power plant.

What if the residential caller is calling about the power plant that is on 
fire?

;-)

>For the residence, a standard response for fire apparatus is fine however, 
>for the nuclear power plant an entirely different response scenario may be 
>necessary (perhaps the fire department located at the facility itself). If 
>the call is routed to the ECC responsible for that location without 
>validation of that location information (and ultimately validation of 
>responder information), there will be no indication that a different 
>response is necessary and correct routing of the call has not been 
>accomplished. Currently, this is accomplished in the US 9-1-1 system by 
>assigning a special zone (ESZ) to that location and assigning an indicator 
>(ESN) to that location that derives the correct police, fire and EMS response.
>
>
>
>To give you a real world example: Ford Motor Company just selected to 
>replace all of their traditional phone systems with VoIP service (50,000+ 
>end devices). You can bet that in some of the larger plants, they have 
>their own responders for Police, Fire and EMS services.
>
>
>
>Nate
>
>-----Original Message-----
>From: Henning Schulzrinne [mailto:hgs@cs.columbia.edu]
>Sent: Tue 9/28/2004 8:29 AM
>To: wilcox@e911.psd.state.vt.us
>Cc: Peterson, Jon; sipping-emergency@ietf.org
>Subject: Re: How to handle Validation failures was RE: 
>[Sipping-emergency]proposed charter, new wg on emergency
>
>
>
>         This can be seen as a special case of testing. Thus, if you 
> assume that
>         there is a test mode that attempts to reach the PSAP, but does not
>         actually ring, you'd have tested the full routing chain, including
>         whether the civic address is indeed mappable.
>
>         A separate question is whether a separate address-only validation 
> mode
>         is appropriate. This probably depends on the overall architecture. As
>         we've discussed before, I think there is general agreement that you'd
>         want the ability for end-to-end non-interfering testing in any event.
>
>         wilcox@e911.psd.state.vt.us wrote:
>         > Validating location information is implicit for routing. Otherwise,
>         > all calls would be treated as "default" routed or worse, would rely
>         > on other mechanisms to provide routing instructions outside the
>         > control of the ECC (the ECC currently provides instructions and 
> input
>         > on the construct of the MSAG to the extent possible, which is used
>         > for the validation process). Unvalidated location information could
>         > reduce or even prevent a timely emergency response to a particular
>         > location. As I implied before, the lack of validation should not
>         > prevent delivery of a call to a geographically appropriate ECC
>         > however, all efforts need to be made to ensure that end devices
>         > utilize validated location information. So, if the charter of this
>         > effort is to decide on how routing is accomplished than 
> validation of
>         > the information used to make that routing decision should be
>         > considered in the process as well.
>         >
>         > Nate
>
>
>
>_______________________________________________
>Sipping-emergency mailing list
>Sipping-emergency@ietf.org
>https://www1.ietf.org/mailman/listinfo/sipping-emergency


cheers,
James

                                *******************
                 Truth is not to be argued... it is to be presented


_______________________________________________
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Subject: [Sipping-emergency] Does validation make coordinates obsolete?
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Since some on this list have been claiming validation is a mandatory 
function of calling for (911-type) assistance, why would coordinates ever 
be used again?

This is troubling for many reasons, not the least of which is the fact that 
the PIDF-LO ID (in the RFC-Editor now) states coordinates are the default 
location conveyance (not civil addressing).

Validation of coordinates makes no sense to most, and I feel validation of 
civil addressing is a false sense of verification.


cheers,
James

                                *******************
                 Truth is not to be argued... it is to be presented


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 ruled by the 911 folks?
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Does the need/rule (law?) for validation of a civil address for 911-type 
services mean coordinates will never be transmitted in the coming location 
industry?

The whole idea of providing location to someone or some service is to 
convey where you are or get where they are or where the relation is between 
the two. If 911 services are going to require civil location validation in 
order to place a 911-type call, then doesn't that mean that any multimedia 
device I happen to have will have to support a civil location only, and be 
validated by the 911-type service prior to me being able to send you my 
location in any protocol?

Just wondering where we're being steered...

cheers,
James

                                *******************
                 Truth is not to be argued... it is to be presented


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Date: Tue, 28 Sep 2004 23:04:12 -0400
From: Jonathan Rosenberg <jdrosen@dynamicsoft.com>
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Subject: Re: [Sipping-emergency] RE: Civil location syntax validation - wa
	s RE: How to handle Validation failures
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inline.

Peterson, Jon wrote:

> So, just to make sure I understand, validation uses the same network
> operation, basically, that would be used for a route query?
> 
> Agreed that it should be possible for a route query to return 'I didn't
> understand your address format', 'I understand your address and it isn't
> actually valid', and so on beyond just the sunny-day case of returning the
> route. Also, plus or minus some authorization and operational issues, I
> agree that an ordinary user should be able to launch this sort of query
> outside the context of an emergency call.

I'm not so sure of that.

It seems that there is a lot of very useful information in this database 
- which addresses exist, which do not, and information on the relative 
proximity of civil addresses to each other (two addresses that map to 
the same ERC would be "close" in some way). As a result, I feel that 
there are probably privacy implications of allowing worldwide open 
access to this database. Seems like it would be mined by spammers to 
validate mailing addresses, and used for all sorts of other nefarious 
purposes.

Along those lines, I think it might be a good idea to sprinkle some nice 
words into the charter about taking into consideration privacy concerns, 
and properly balancing them with the needs of emergency call routing.

-Jonathan R.

-- 
Jonathan D. Rosenberg, Ph.D.                600 Lanidex Plaza
Chief Technology Officer                    Parsippany, NJ 07054-2711
dynamicsoft
jdrosen@dynamicsoft.com                     FAX:   (973) 952-5050
http://www.jdrosen.net                      PHONE: (973) 952-5000
http://www.dynamicsoft.com

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To: Jonathan Rosenberg <jdrosen@dynamicsoft.com>,
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From: "James M. Polk" <jmpolk@cisco.com>
Subject: Privacy Concerns (was Re: [Sipping-emergency] RE: Civil
	location syntax validation - wa s RE: How to handle Validation
	failures)
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At 11:04 PM 9/28/2004 -0400, Jonathan Rosenberg wrote:
>Along those lines, I think it might be a good idea to sprinkle some nice 
>words into the charter about taking into consideration privacy concerns, 
>and properly balancing them with the needs of emergency call routing.

this is what I was referring to when I made the quip about being steered.

I see this being a tracking capability.

The phone (or multimedia device in general) has to obtain an address given 
by the network and test its deliverability to a government service before 
that device will potentially ever be used for any service (not just 
911).  This means to me that "the system" always knows where the device is 
(because it always delivers an accurate and valid address to it, and that 
device test pings for reachability and accuracy of the location it is 
given, on an ongoing basis).

The periodic test ping/no-op packets ensuring a PSAP can be reached if a 
911-type session is attempted has to reveal the return addressing, 
including each user's URI.

This has huge hijacking and misuse potential written all over it, as 
Jonathan pointed out; not only in the database, but in the gleaning of 
packets to and from targets.


>-Jonathan R.
>
>--
>Jonathan D. Rosenberg, Ph.D.                600 Lanidex Plaza
>Chief Technology Officer                    Parsippany, NJ 07054-2711
>dynamicsoft
>jdrosen@dynamicsoft.com                     FAX:   (973) 952-5050
>http://www.jdrosen.net                      PHONE: (973) 952-5000
>http://www.dynamicsoft.com
>
>_______________________________________________
>Sipping-emergency mailing list
>Sipping-emergency@ietf.org
>https://www1.ietf.org/mailman/listinfo/sipping-emergency


cheers,
James

                                *******************
                 Truth is not to be argued... it is to be presented


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From sipping-emergency-bounces@ietf.org  Wed Sep 29 03:47:41 2004
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From: "Peterson, Jon" <jon.peterson@neustar.biz>
To: "'Jonathan Rosenberg'" <jdrosen@dynamicsoft.com>
Subject: RE: [Sipping-emergency] RE: Civil location syntax validation - wa
	s RE: How to handle Validation failures
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Privacy concerns are one aspect of the authorization problem, sure. A lot of
it depends on what sort of information is exchanged in the routing query.
Realistically, I think that the revelation of the existence or non-existence
of an address does not intrinsically have privacy implications. Proximity of
addresses to one another is also, I believe, public information I could get
from Yahoo! Maps or Mapquest or something, and is not intrinsically a source
of privacy leakage. On the other hand, if you can use it to determine the
name of the family that lives at a particular address, or something, then
that's problematic.

Either way, I suspect that there will probably be a business model
associated with validation, and that people won't want to validate your
address gratis at will. As such, I imagine that there may be some
authorization policies surrounding all of this irrespective of privacy
anyway.

Of course, it makes sense to have some privacy text in the charter. It's
easier for me to see how a route query outside the context of validation
(for a real emergency call) has privacy implications. If validation is
essentially indistinguishable from validation, then the protocol will have
to provide the some privacy tools for both.

Jon Peterson
NeuStar, Inc.

> -----Original Message-----
> From: Jonathan Rosenberg [mailto:jdrosen@dynamicsoft.com]
> Sent: Tuesday, September 28, 2004 8:04 PM
> To: Peterson, Jon
> Cc: 'Brian Rosen'; 'Marc Linsner'; sipping-emergency@ietf.org
> Subject: Re: [Sipping-emergency] RE: Civil location syntax 
> validation -
> wa s RE: How to handle Validation failures
> 
> 
> inline.
> 
> Peterson, Jon wrote:
> 
> > So, just to make sure I understand, validation uses the same network
> > operation, basically, that would be used for a route query?
> > 
> > Agreed that it should be possible for a route query to 
> return 'I didn't
> > understand your address format', 'I understand your address 
> and it isn't
> > actually valid', and so on beyond just the sunny-day case 
> of returning the
> > route. Also, plus or minus some authorization and 
> operational issues, I
> > agree that an ordinary user should be able to launch this 
> sort of query
> > outside the context of an emergency call.
> 
> I'm not so sure of that.
> 
> It seems that there is a lot of very useful information in 
> this database 
> - which addresses exist, which do not, and information on the 
> relative 
> proximity of civil addresses to each other (two addresses that map to 
> the same ERC would be "close" in some way). As a result, I feel that 
> there are probably privacy implications of allowing worldwide open 
> access to this database. Seems like it would be mined by spammers to 
> validate mailing addresses, and used for all sorts of other nefarious 
> purposes.
> 
> Along those lines, I think it might be a good idea to 
> sprinkle some nice 
> words into the charter about taking into consideration 
> privacy concerns, 
> and properly balancing them with the needs of emergency call routing.
> 
> -Jonathan R.
> 
> -- 
> Jonathan D. Rosenberg, Ph.D.                600 Lanidex Plaza
> Chief Technology Officer                    Parsippany, NJ 07054-2711
> dynamicsoft
> jdrosen@dynamicsoft.com                     FAX:   (973) 952-5050
> http://www.jdrosen.net                      PHONE: (973) 952-5000
> http://www.dynamicsoft.com
> 

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From sipping-emergency-bounces@ietf.org  Wed Sep 29 09:15:31 2004
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From: "Brian Rosen" <br@brianrosen.net>
To: <wilcox@e911.psd.state.vt.us>,
        "'Peterson, Jon'" <jon.peterson@neustar.biz>,
        "'Jonathan Rosenberg'" <jdrosen@dynamicsoft.com>
Subject: RE: [Sipping-emergency] RE: Civil location syntax validation - wasRE:
	How to handle Validation failures
Date: Wed, 29 Sep 2004 08:45:47 -0400
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I think it should be POSSIBLE for a user at a UA to determine if the address
he has is valid.  Normally, the address will come from a source that is
pretty reliable, assuming you trust the last mile provider, and should be
validated prior to use.  Since there are many such last mile providers, and
quite a few "Master Street Address Guides" a standardized mechanism is
required.

Jon is correct; all we need is an error return from the mechanism that
determines route from location.  Again, since there are multiple entities
that need to get this information, and multiple entities that supply the
information, a protocol is needed. 

I agree that privacy concerns are real, and should be mentioned in the
charter. 

James' concern about location reported in geo is easily dealt with.
The point of validation is to make sure that the reported location is
dispatchable - a responder can be directed to that location and will be able
to find the person in need of help.  Geospatial coordinates are precise,
with no ambiguity of the sort that gives rise to the validation concern for
civic addresses.  To be sure, you have to convert geo to civil to do the
dispatch, which is yet another problem I think we must solve, and that
conversion must be accurate enough to yield a valid civic address, but for
the purposes of this discussion, a location reported in geo form does not
need to be validated.

Brian

> -----Original Message-----
> From: sipping-emergency-bounces@ietf.org [mailto:sipping-emergency-
> bounces@ietf.org] On Behalf Of wilcox@e911.psd.state.vt.us
> Sent: Wednesday, September 29, 2004 7:28 AM
> To: Peterson, Jon; Jonathan Rosenberg
> Cc: Marc Linsner; sipping-emergency@ietf.org
> Subject: RE: [Sipping-emergency] RE: Civil location syntax validation -
> wasRE: How to handle Validation failures
> 
> Validation of location information should only occur once. This happens,
> in the case of a DHCP assigned location [draft-ietf-geopriv-dhcp-civil-
> 03], before the device ever retrieves the information. I am not proposing
> a contiuous ping of location information against a validation database
> from the device itself. Routing information could routinely be tested in
> the absence of any device actually having location associated with it.
> This could be a random selection of pre-validated locations using known
> routes to the ERC from different origination points (to the extent
> possible - perhaps a test to end point where a device MAY reside and then
> a test to ECC from the same testing origination point using LO based
> routing information). The only time that the location gets delivered is in
> the event of an emergency call and then only once and only to the ECC. Of
> course, for mobility this would be different as continuous updates should
> occur during an emergency call based on geo loc only.
> 
> Recontact information should only be sent during emergency calls as well.
> Personal information to the extent possible may never be sent.
> 
> Nate
> 
> 	-----Original Message-----
> 	From: Peterson, Jon [mailto:jon.peterson@neustar.biz]
> 	Sent: Wed 9/29/2004 3:34 AM
> 	To: 'Jonathan Rosenberg'
> 	Cc: 'Marc Linsner'; sipping-emergency@ietf.org
> 	Subject: RE: [Sipping-emergency] RE: Civil location syntax
> validation - was RE: How to handle Validation failures
> 
> 
> 
> 	Privacy concerns are one aspect of the authorization problem, sure.
> A lot of
> 	it depends on what sort of information is exchanged in the routing
> query.
> 	Realistically, I think that the revelation of the existence or non-
> existence
> 	of an address does not intrinsically have privacy implications.
> Proximity of
> 	addresses to one another is also, I believe, public information I
> could get
> 	from Yahoo! Maps or Mapquest or something, and is not intrinsically
> a source
> 	of privacy leakage. On the other hand, if you can use it to
> determine the
> 	name of the family that lives at a particular address, or something,
> then
> 	that's problematic.
> 
> 	Either way, I suspect that there will probably be a business model
> 	associated with validation, and that people won't want to validate
> your
> 	address gratis at will. As such, I imagine that there may be some
> 	authorization policies surrounding all of this irrespective of
> privacy
> 	anyway.
> 
> 	Of course, it makes sense to have some privacy text in the charter.
> It's
> 	easier for me to see how a route query outside the context of
> validation
> 	(for a real emergency call) has privacy implications. If validation
> is
> 	essentially indistinguishable from validation, then the protocol
> will have
> 	to provide the some privacy tools for both.
> 
> 	Jon Peterson
> 	NeuStar, Inc.
> 
> 	> -----Original Message-----
> 	> From: Jonathan Rosenberg [mailto:jdrosen@dynamicsoft.com]
> 	> Sent: Tuesday, September 28, 2004 8:04 PM
> 	> To: Peterson, Jon
> 	> Cc: 'Brian Rosen'; 'Marc Linsner'; sipping-emergency@ietf.org
> 	> Subject: Re: [Sipping-emergency] RE: Civil location syntax
> 	> validation -
> 	> wa s RE: How to handle Validation failures
> 	>
> 	>
> 	> inline.
> 	>
> 	> Peterson, Jon wrote:
> 	>
> 	> > So, just to make sure I understand, validation uses the same
> network
> 	> > operation, basically, that would be used for a route query?
> 	> >
> 	> > Agreed that it should be possible for a route query to
> 	> return 'I didn't
> 	> > understand your address format', 'I understand your address
> 	> and it isn't
> 	> > actually valid', and so on beyond just the sunny-day case
> 	> of returning the
> 	> > route. Also, plus or minus some authorization and
> 	> operational issues, I
> 	> > agree that an ordinary user should be able to launch this
> 	> sort of query
> 	> > outside the context of an emergency call.
> 	>
> 	> I'm not so sure of that.
> 	>
> 	> It seems that there is a lot of very useful information in
> 	> this database
> 	> - which addresses exist, which do not, and information on the
> 	> relative
> 	> proximity of civil addresses to each other (two addresses that map
> to
> 	> the same ERC would be "close" in some way). As a result, I feel
> that
> 	> there are probably privacy implications of allowing worldwide open
> 	> access to this database. Seems like it would be mined by spammers
> to
> 	> validate mailing addresses, and used for all sorts of other
> nefarious
> 	> purposes.
> 	>
> 	> Along those lines, I think it might be a good idea to
> 	> sprinkle some nice
> 	> words into the charter about taking into consideration
> 	> privacy concerns,
> 	> and properly balancing them with the needs of emergency call
> routing.
> 	>
> 	> -Jonathan R.
> 	>
> 	> --
> 	> Jonathan D. Rosenberg, Ph.D.                600 Lanidex Plaza
> 	> Chief Technology Officer                    Parsippany, NJ 07054-
> 2711
> 	> dynamicsoft
> 	> jdrosen@dynamicsoft.com                     FAX:   (973) 952-5050
> 	> http://www.jdrosen.net                      PHONE: (973) 952-5000
> 	> http://www.dynamicsoft.com
> 	>
> 
> 	_______________________________________________
> 	Sipping-emergency mailing list
> 	Sipping-emergency@ietf.org
> 	https://www1.ietf.org/mailman/listinfo/sipping-emergency
> 
> 
> 




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From: "Marc Linsner" <mlinsner@cisco.com>
To: "'Jonathan Rosenberg'" <jdrosen@dynamicsoft.com>,
        "'Peterson, Jon'" <jon.peterson@neustar.biz>
Subject: RE: [Sipping-emergency] RE: Civil location syntax validation - wa s
	RE: How to handle Validation failures
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Jonathan,

In-line.....

> 
> Peterson, Jon wrote:
> 
> > So, just to make sure I understand, validation uses the
> same network
> > operation, basically, that would be used for a route query?
> > 
> > Agreed that it should be possible for a route query to return 'I
> > didn't understand your address format', 'I understand your 
> address and
> > it isn't actually valid', and so on beyond just the
> sunny-day case of
> > returning the route. Also, plus or minus some authorization and
> > operational issues, I agree that an ordinary user should be able to 
> > launch this sort of query outside the context of an emergency call.
> 
> I'm not so sure of that.
> 
> It seems that there is a lot of very useful information in
> this database 
> - which addresses exist, which do not, and information on the 
> relative 
> proximity of civil addresses to each other (two addresses that map to 
> the same ERC would be "close" in some way). As a result, I feel that 
> there are probably privacy implications of allowing worldwide open 
> access to this database. Seems like it would be mined by spammers to 
> validate mailing addresses, and used for all sorts of other nefarious 
> purposes.
> 
> Along those lines, I think it might be a good idea to
> sprinkle some nice 
> words into the charter about taking into consideration 
> privacy concerns, 
> and properly balancing them with the needs of emergency call routing.
> 
> -Jonathan R.
> 

If you don't open up the ability to view the civil address routing
information, including the ability to 'mine' the address information, the
alternative would be to create a for-fee service to gain access to this
public information.  I suggest you look at and play with:

http://zip4.usps.com/zip4/welcome.jsp

In your example, spammers would love this site.

Street addresses are already public information that is freely available.

-Marc Linsner-



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Date: Wed, 29 Sep 2004 09:48:05 -0400
From: Henning Schulzrinne <hgs@cs.columbia.edu>
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To: Brian Rosen <br@brianrosen.net>
Subject: Re: [Sipping-emergency] RE: Civil location syntax validation - wasRE:
	How to handle Validation failures
References: <200409291226.i8TCQ3Z04171@IPOfCard1.guest-tek.com>
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Cc: sipping-emergency@ietf.org,
        "'Jonathan Rosenberg'" <jdrosen@dynamicsoft.com>,
        wilcox@e911.psd.state.vt.us, "'Marc Linsner'" <mlinsner@cisco.com>
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> conversion must be accurate enough to yield a valid civic address, but for
> the purposes of this discussion, a location reported in geo form does not
> need to be validated.

In some cases, it is helpful if the user can easily do a sanity check on 
the geo location. It is useful to know if my current geo location puts 
me, due to some technical error like a big-endian/little-endian snafu or 
a confusion of longitude and latitude, in Africa instead of New York.


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