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From: Henning Schulzrinne <hgs@cs.columbia.edu>
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http://youtube.com/watch?v=BBuo41qYOgw

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From ecrit-bounces@ietf.org Fri Jan 04 08:26:24 2008
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Subject: RE: [Ecrit] An alternative to the service URN
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Thread-Topic: [Ecrit] An alternative to the service URN
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Hello Henning,

Happy New year to you and all.

There is another clip of "the IT crowd" where there is a fire in the
office and they email the fire department.
http://youtube.com/watch?v=3D6nGjxO_Bfac

You'll be happy to hear, they fire service actually arrive at the end of
the episode.

Best regards,
Milan


-----Original Message-----
From: Henning Schulzrinne [mailto:hgs@cs.columbia.edu]=20
Sent: 04 January 2008 03:43
To: ECRIT
Subject: [Ecrit] An alternative to the service URN

http://youtube.com/watch?v=3DBBuo41qYOgw

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From ecrit-bounces@ietf.org Mon Jan 07 10:52:40 2008
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Folks,

you might want to consider submitting a paper about your work on 
location-based services/emergency services to the following workshop:

2nd IEEE Workshop on Mission-Critical Networking (MCN’2008)
http://www.criticalnet.org/

Important Dates
- Abstract Submission: February 7, 2008
- Paper Submission: February 15, 2008

Ciao
Hannes

PS: I should also mention that Henning is one of the "General Chairs" 
and I am one of the "Program Chairs".


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From ecrit-bounces@ietf.org Mon Jan 07 20:14:14 2008
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A new Request for Comments is now available in online RFC libraries.

        
        RFC 5012

        Title:      Requirements for Emergency Context Resolution 
                    with Internet Technologies 
        Author:     H. Schulzrinne, R. Marshall, Ed.
        Status:     Informational
        Date:       January 2008
        Mailbox:    hgs+ecrit@cs.columbia.edu, 
                    rmarshall@telecomsys.com
        Pages:      23
        Characters: 54599
        Updates/Obsoletes/SeeAlso:   None

        I-D Tag:    draft-ietf-ecrit-requirements-13.txt

        URL:        http://www.rfc-editor.org/rfc/rfc5012.txt

This document defines terminology and enumerates requirements for the
context resolution of emergency calls placed by the public using
voice-over-IP (VoIP) and general Internet multimedia systems, where
Internet protocols are used end to end.  This memo provides information 
for the Internet community.

This document is a product of the Emergency Context Resolution with 
Internet Technologies Working Group of the IETF.


INFORMATIONAL: This memo provides information for the Internet community. 
It does not specify an Internet standard of any kind. Distribution
of this memo is unlimited.

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From ecrit-bounces@ietf.org Mon Jan 07 20:14:27 2008
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Subject: [Ecrit] RFC 5031 on A Uniform Resource Name (URN) for Emergency and
	Other Well-Known Services
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A new Request for Comments is now available in online RFC libraries.

        
        RFC 5031

        Title:      A Uniform Resource Name (URN) 
                    for Emergency and Other Well-Known Services 
        Author:     H. Schulzrinne
        Status:     Standards Track
        Date:       January 2008
        Mailbox:    hgs+ecrit@cs.columbia.edu
        Pages:      14
        Characters: 32960
        Updates/Obsoletes/SeeAlso:   None

        I-D Tag:    draft-ietf-ecrit-service-urn-07.txt

        URL:        http://www.rfc-editor.org/rfc/rfc5031.txt

The content of many communication services depends on the context,
such as the user's location.  We describe a 'service' URN that allows
well-known context-dependent services that can be resolved in a
distributed manner to be identified.  Examples include emergency
services, directory assistance, and call-before-you-dig hot lines.  
[STANDARDS TRACK]

This document is a product of the Emergency Context Resolution with 
Internet Technologies Working Group of the IETF.

This is now a Proposed Standard Protocol.

STANDARDS TRACK: This document specifies an Internet standards track
protocol for the Internet community,and requests discussion and suggestions
for improvements.Please refer to the current edition of the Internet
 Official Protocol Standards (STD 1) for the standardization state and
 status of this protocol.  Distribution of this memo is unlimited.

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Subject: [Ecrit] RFC 5069 on Security Threats and Requirements for Emergency
	Call Marking and Mapping
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A new Request for Comments is now available in online RFC libraries.

        
        RFC 5069

        Title:      Security Threats and Requirements for 
                    Emergency Call Marking and Mapping 
        Author:     T. Taylor, Ed.,
                    H. Tschofenig, H. Schulzrinne,
                    M. Shanmugam
        Status:     Informational
        Date:       January 2008
        Mailbox:    tom.taylor@rogers.com, 
                    Hannes.Tschofenig@nsn.com, 
                    hgs+ecrit@cs.columbia.edu, 
                    murugaraj.shanmugam@detecon.com
        Pages:      12
        Characters: 26230
        Updates/Obsoletes/SeeAlso:   None

        I-D Tag:    draft-ietf-ecrit-security-threats-05.txt

        URL:        http://www.rfc-editor.org/rfc/rfc5069.txt

This document reviews the security threats associated with the
marking of signalling messages to indicate that they are related to
an emergency, and with the process of mapping locations to Universal
Resource Identifiers (URIs) that point to Public Safety Answering
Points (PSAPs).  This mapping occurs as part of the process of
routing emergency calls through the IP network.

Based on the identified threats, this document establishes a set of
security requirements for the mapping protocol and for the handling
of emergency-marked calls.  This memo provides information for the 
Internet community.

This document is a product of the Emergency Context Resolution with 
Internet Technologies Working Group of the IETF.


INFORMATIONAL: This memo provides information for the Internet community. 
It does not specify an Internet standard of any kind. Distribution
of this memo is unlimited.

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Thread-Topic: LoST schema omission
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From: "Thomson, Martin" <Martin.Thomson@andrew.com>
To: "ECRIT" <ecrit@ietf.org>
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From ecrit-bounces@ietf.org Tue Jan 08 03:35:49 2008
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Date: Tue, 08 Jan 2008 10:35:32 +0200
From: Hannes Tschofenig <Hannes.Tschofenig@gmx.net>
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Subject: [Ecrit] Finally! RFC 5012, 5031, 5069
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It is nice to come to office and to see the announcement of
http://www.rfc-editor.org/rfc/rfc5012.txt
http://www.rfc-editor.org/rfc/rfc5031.txt
http://www.rfc-editor.org/rfc/rfc5069.txt

Thanks to the group for the hard work. 
Our other documents are close to completion as well. 
Let's try to get them done as soon as possible. 

Ciao
Hannes


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From ecrit-bounces@ietf.org Tue Jan 08 11:25:41 2008
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Cc: Alain.VAN-GAEVER@ec.europa.eu
Subject: [Ecrit] Reform of the EU regulatory framework for electronic
	communications
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Recently, I posted a link to the Universal Service Directive. Alain 
wrote a slide set to explain what it actually means. You can find the 
slide set here:
http://tinyurl.com/2apoqc
*
*Thank you, Alain.

Ciao
Hannes

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From: "Karl Heinz Wolf" <khwolf1@gmail.com>
To: ECRIT <ecrit@ietf.org>
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Subject: [Ecrit] Service Boundary and listServicesByLocation
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I have a question about how a mobile client notices a change of
available emergency services when moving. Maybe I've just got
something wrong.

LoST returns a service boundary for a service when a client does a
findService. So the client knows the area, this particular mapping is
valid.
When a client requests listServicesByLocation, no boundary information
is provided telling where this list of services applicable. So, when
is a client expected to do a listServicesByLocation query again?
For example, the client moves to an area where a mountain rescue
service is available, but the listServicesByLocation was done at a
location where no mountain rescue is available.
Did I read over a rule on when to do a listServicesByLocation?

cheers
karl heinz

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From ecrit-bounces@ietf.org Tue Jan 15 09:25:24 2008
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Date: Tue, 15 Jan 2008 15:25:15 +0100
From: "Karl Heinz Wolf" <khwolf1@gmail.com>
To: ECRIT <ecrit@ietf.org>
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Subject: [Ecrit] Services with same Service Number
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I tried the LoST Server implementation available at:

http://honamsun.cs.columbia.edu/lost_homepage/

I did a listServicesByLocation and then requested a mapping for all
the services with the sample US location. What confuses me is the
fact, that there are different services all with the same service
number 911 (but different SIP URIs).
A user is expected to dial the service number in case of emergency, in
this case 911. Which service should the client choose then?
sos.police, sos.poison?

By the way: I looked at listServices and listServicesByLocation
(Section 10 and 11 in the lost draft). The listServicesByLocation
explicitly says that the LoST server returns only child services. In
the section above, listServices, this is not noted (but the examples
just show child services). Is this intended?

cheers
karl heinz

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To: "Karl Heinz Wolf" <khwolf1@gmail.com>, ECRIT <ecrit@ietf.org>
From: "James M. Polk" <jmpolk@cisco.com>
Subject: Re: [Ecrit] Services with same Service Number
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Karl

If I understand your question correctly, dialing 911 in the US 
doesn't separate police from fire from several other services -- all 
these types of calls (save for some like the suicide hotline and 
poison) are answered by the same call center within a geopraphic 
area, and the call taker decides where to direct the call (i.e., to 
the police, or to the fire department or to an ambulance or mountain 
rescue or emergency forest service).  This is pretty universal within 
the US. There are no (that I know of) 3 digit dial-strings for poison 
centers or suicide hotlines. Each of these is at least 7 digits long, 
and sometimes 10 digits long (if an area requires an area code before 
each 7 digit number).

Again, I may have misunderstood what you are asking

Hope this helps

James

At 08:25 AM 1/15/2008, Karl Heinz Wolf wrote:
>I tried the LoST Server implementation available at:
>
>http://honamsun.cs.columbia.edu/lost_homepage/
>
>I did a listServicesByLocation and then requested a mapping for all
>the services with the sample US location. What confuses me is the
>fact, that there are different services all with the same service
>number 911 (but different SIP URIs).
>A user is expected to dial the service number in case of emergency, in
>this case 911. Which service should the client choose then?
>sos.police, sos.poison?
>
>By the way: I looked at listServices and listServicesByLocation
>(Section 10 and 11 in the lost draft). The listServicesByLocation
>explicitly says that the LoST server returns only child services. In
>the section above, listServices, this is not noted (but the examples
>just show child services). Is this intended?
>
>cheers
>karl heinz
>
>_______________________________________________
>Ecrit mailing list
>Ecrit@ietf.org
>https://www1.ietf.org/mailman/listinfo/ecrit


_______________________________________________
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From ecrit-bounces@ietf.org Tue Jan 15 16:53:45 2008
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Subject: Re: [Ecrit] Services with same Service Number
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Clarifying regarding the two examples (suicide hotline and poison centers),  
in US, they are 800-type 10-digit numbers which are routed to appropriate  
state/regional/local center (when possible). 
 
Rick Jones
 
 
In a message dated 1/15/2008 2:39:48 P.M. Central Standard Time,  
jmpolk@cisco.com writes:

Karl

If I understand your question correctly, dialing 911 in the  US 
doesn't separate police from fire from several other services -- all  
these types of calls (save for some like the suicide hotline and  
poison) are answered by the same call center within a geopraphic 
area,  and the call taker decides where to direct the call (i.e., to 
the police,  or to the fire department or to an ambulance or mountain 
rescue or  emergency forest service).  This is pretty universal within 
the US.  There are no (that I know of) 3 digit dial-strings for poison 
centers or  suicide hotlines. Each of these is at least 7 digits long, 
and sometimes  10 digits long (if an area requires an area code before 
each 7 digit  number).

Again, I may have misunderstood what you are  asking

Hope this helps

James

At 08:25 AM 1/15/2008, Karl  Heinz Wolf wrote:
>I tried the LoST Server implementation available  at:
>
>http://honamsun.cs.columbia.edu/lost_homepage/
>
>I  did a listServicesByLocation and then requested a mapping for all
>the  services with the sample US location. What confuses me is the
>fact,  that there are different services all with the same service
>number 911  (but different SIP URIs).
>A user is expected to dial the service number  in case of emergency, in
>this case 911. Which service should the client  choose then?
>sos.police, sos.poison?
>
>By the way: I  looked at listServices and listServicesByLocation
>(Section 10 and 11 in  the lost draft). The listServicesByLocation
>explicitly says that the  LoST server returns only child services. In
>the section above,  listServices, this is not noted (but the examples
>just show child  services). Is this intended?
>
>cheers
>karl  heinz
>
>_______________________________________________
>Ecrit  mailing  list
>Ecrit@ietf.org
>https://www1.ietf.org/mailman/listinfo/ecrit


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**************Start the year off right.  Easy ways to stay in shape.     
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<META http-equiv=3DContent-Type content=3D"text/html; charset=3DUS-ASCII">
<META content=3D"MSHTML 6.00.6000.16587" name=3DGENERATOR></HEAD>
<BODY id=3Drole_body style=3D"FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY:=20=
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e_document=20
face=3DArial color=3D#000000 size=3D2>
<DIV>Clarifying regarding the two examples (suicide hotline and poison cente=
rs),=20
in US, they are 800-type 10-digit numbers which are routed to appropriate=20
state/regional/local center (when possible). </DIV>
<DIV>&nbsp;</DIV>
<DIV>Rick Jones</DIV>
<DIV>&nbsp;</DIV>
<DIV>
<DIV>In a message dated 1/15/2008 2:39:48 P.M. Central Standard Time,=20
jmpolk@cisco.com writes:</DIV>
<BLOCKQUOTE=20
style=3D"PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><=
FONT=20
  style=3D"BACKGROUND-COLOR: transparent" face=3DArial color=3D#000000=20
  size=3D2>Karl<BR><BR>If I understand your question correctly, dialing 911=20=
in the=20
  US <BR>doesn't separate police from fire from several other services -- al=
l=20
  <BR>these types of calls (save for some like the suicide hotline and=20
  <BR>poison) are answered by the same call center within a geopraphic <BR>a=
rea,=20
  and the call taker decides where to direct the call (i.e., to <BR>the poli=
ce,=20
  or to the fire department or to an ambulance or mountain <BR>rescue or=20
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S.=20
  There are no (that I know of) 3 digit dial-strings for poison <BR>centers=20=
or=20
  suicide hotlines. Each of these is at least 7 digits long, <BR>and sometim=
es=20
  10 digits long (if an area requires an area code before <BR>each 7 digit=20
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  asking<BR><BR>Hope this helps<BR><BR>James<BR><BR>At 08:25 AM 1/15/2008, K=
arl=20
  Heinz Wolf wrote:<BR>&gt;I tried the LoST Server implementation available=20
  at:<BR>&gt;<BR>&gt;http://honamsun.cs.columbia.edu/lost_homepage/<BR>&gt;<=
BR>&gt;I=20
  did a listServicesByLocation and then requested a mapping for all<BR>&gt;t=
he=20
  services with the sample US location. What confuses me is the<BR>&gt;fact,=
=20
  that there are different services all with the same service<BR>&gt;number=20=
911=20
  (but different SIP URIs).<BR>&gt;A user is expected to dial the service nu=
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  in case of emergency, in<BR>&gt;this case 911. Which service should the cl=
ient=20
  choose then?<BR>&gt;sos.police, sos.poison?<BR>&gt;<BR>&gt;By the way: I=20
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1 in=20
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e=20
  LoST server returns only child services. In<BR>&gt;the section above,=20
  listServices, this is not noted (but the examples<BR>&gt;just show child=20
  services). Is this intended?<BR>&gt;<BR>&gt;cheers<BR>&gt;karl=20
  heinz<BR>&gt;<BR>&gt;_______________________________________________<BR>&g=
t;Ecrit=20
  mailing=20
  list<BR>&gt;Ecrit@ietf.org<BR>&gt;https://www1.ietf.org/mailman/listinfo/e=
crit<BR><BR><BR>_______________________________________________<BR>Ecrit=20
  mailing=20
  list<BR>Ecrit@ietf.org<BR>https://www1.ietf.org/mailman/listinfo/ecrit<BR>=
</FONT></BLOCKQUOTE></DIV></FONT><BR><BR><BR><DIV><FONT style=3D"color: blac=
k; font: normal 10pt ARIAL, SAN-SERIF;"><HR style=3D"MARGIN-TOP: 10px">Start=
 the year off right.  <A title=3D"http://body.aol.com/fitness/winter-exercis=
e?NCID=3Daolcmp00300000002489" href=3D"http://body.aol.com/fitness/winter-ex=
ercise?NCID=3Daolcmp00300000002489" target=3D"_blank">Easy ways to stay in s=
hape</A> in the new year. </FONT></DIV></BODY></HTML>

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Subject: RE: [Ecrit] Services with same Service Number
Date: Tue, 15 Jan 2008 17:44:19 -0500
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Yes, but there is no reason we could not map the 800 number into a service
URN and then route based on location to the correct suicide hotline or
poison control center.  The exact same strategy could be used to call Pizza
Hut using LoST to route the call to the correct pizza parlor.



Lost should be able to return the 800 number as the dial string for the
service.  It's not clear to me that the endpoint would do the mapping for
such a service.

 

Brian

 

  _____  

From: Rockford9@aol.com [mailto:Rockford9@aol.com] 
Sent: Tuesday, January 15, 2008 4:53 PM
To: jmpolk@cisco.com; khwolf1@gmail.com; ecrit@ietf.org
Subject: Re: [Ecrit] Services with same Service Number

 

Clarifying regarding the two examples (suicide hotline and poison centers),
in US, they are 800-type 10-digit numbers which are routed to appropriate
state/regional/local center (when possible). 

 

Rick Jones

 

In a message dated 1/15/2008 2:39:48 P.M. Central Standard Time,
jmpolk@cisco.com writes:

Karl

If I understand your question correctly, dialing 911 in the US 
doesn't separate police from fire from several other services -- all 
these types of calls (save for some like the suicide hotline and 
poison) are answered by the same call center within a geopraphic 
area, and the call taker decides where to direct the call (i.e., to 
the police, or to the fire department or to an ambulance or mountain 
rescue or emergency forest service).  This is pretty universal within 
the US. There are no (that I know of) 3 digit dial-strings for poison 
centers or suicide hotlines. Each of these is at least 7 digits long, 
and sometimes 10 digits long (if an area requires an area code before 
each 7 digit number).

Again, I may have misunderstood what you are asking

Hope this helps

James

At 08:25 AM 1/15/2008, Karl Heinz Wolf wrote:
>I tried the LoST Server implementation available at:
>
>http://honamsun.cs.columbia.edu/lost_homepage/
>
>I did a listServicesByLocation and then requested a mapping for all
>the services with the sample US location. What confuses me is the
>fact, that there are different services all with the same service
>number 911 (but different SIP URIs).
>A user is expected to dial the service number in case of emergency, in
>this case 911. Which service should the client choose then?
>sos.police, sos.poison?
>
>By the way: I looked at listServices and listServicesByLocation
>(Section 10 and 11 in the lost draft). The listServicesByLocation
>explicitly says that the LoST server returns only child services. In
>the section above, listServices, this is not noted (but the examples
>just show child services). Is this intended?
>
>cheers
>karl heinz
>
>_______________________________________________
>Ecrit mailing list
>Ecrit@ietf.org
>https://www1.ietf.org/mailman/listinfo/ecrit


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Start the year off right. Easy
<http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489>
ways to stay in shape in the new year. 


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leftmargin=3D7 topmargin=3D7 rightMargin=3D7>

<div class=3DSection1>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
11.0pt;font-family:Arial;color:blue'>Yes, but there is no reason we =
could not
map the 800 number into a service URN and then route based on location =
to the
correct suicide hotline or poison control center.&nbsp; The exact same =
strategy
could be used to call Pizza Hut using LoST to route the call to the =
correct
pizza parlor.<br>
<br>
<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
11.0pt;font-family:Arial;color:blue'>Lost should be able to return the =
800
number as the dial string for the service.&nbsp; It&#8217;s not clear to =
me
that the endpoint would do the mapping for such a =
service.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
11.0pt;font-family:Arial;color:blue'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
11.0pt;font-family:Arial;color:blue'>Brian<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span =
style=3D'font-size:
11.0pt;font-family:Arial;color:blue'><o:p>&nbsp;</o:p></span></font></p>

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<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'>
Rockford9@aol.com [mailto:Rockford9@aol.com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Tuesday, January =
15, 2008
4:53 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> jmpolk@cisco.com;
khwolf1@gmail.com; ecrit@ietf.org<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Re: [Ecrit] =
Services with
same Service Number</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>Clarifying regarding the two =
examples
(suicide hotline and poison centers), in US, they are 800-type 10-digit =
numbers
which are routed to appropriate state/regional/local center (when =
possible). <o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>&nbsp;<o:p></o:p></span></font></p>=


</div>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>Rick =
Jones<o:p></o:p></span></font></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>&nbsp;<o:p></o:p></span></font></p>=


</div>

<div>

<div>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>In a message dated 1/15/2008 =
2:39:48 P.M.
Central Standard Time, jmpolk@cisco.com =
writes:<o:p></o:p></span></font></p>

</div>

<blockquote style=3D'border:none;border-left:solid blue =
1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>Karl<br>
<br>
If I understand your question correctly, dialing 911 in the US <br>
doesn't separate police from fire from several other services -- all =
<br>
these types of calls (save for some like the suicide hotline and <br>
poison) are answered by the same call center within a geopraphic <br>
area, and the call taker decides where to direct the call (i.e., to <br>
the police, or to the fire department or to an ambulance or mountain =
<br>
rescue or emergency forest service).&nbsp; This is pretty universal =
within <br>
the <st1:country-region w:st=3D"on"><st1:place =
w:st=3D"on">US</st1:place></st1:country-region>.
There are no (that I know of) 3 digit dial-strings for poison <br>
centers or suicide hotlines. Each of these is at least 7 digits long, =
<br>
and sometimes 10 digits long (if an area requires an area code before =
<br>
each 7 digit number).<br>
<br>
Again, I may have misunderstood what you are asking<br>
<br>
Hope this helps<br>
<br>
James<br>
<br>
At 08:25 AM 1/15/2008, Karl Heinz Wolf wrote:<br>
&gt;I tried the LoST Server implementation available at:<br>
&gt;<br>
&gt;http://honamsun.cs.columbia.edu/lost_homepage/<br>
&gt;<br>
&gt;I did a listServicesByLocation and then requested a mapping for =
all<br>
&gt;the services with the sample <st1:country-region =
w:st=3D"on"><st1:place
 w:st=3D"on">US</st1:place></st1:country-region> location. What confuses =
me is
the<br>
&gt;fact, that there are different services all with the same =
service<br>
&gt;number 911 (but different SIP URIs).<br>
&gt;A user is expected to dial the service number in case of emergency, =
in<br>
&gt;this case 911. Which service should the client choose then?<br>
&gt;sos.police, sos.poison?<br>
&gt;<br>
&gt;By the way: I looked at listServices and listServicesByLocation<br>
&gt;(Section 10 and 11 in the lost draft). The =
listServicesByLocation<br>
&gt;explicitly says that the LoST server returns only child services. =
In<br>
&gt;the section above, listServices, this is not noted (but the =
examples<br>
&gt;just show child services). Is this intended?<br>
&gt;<br>
&gt;cheers<br>
&gt;karl heinz<br>
&gt;<br>
&gt;_______________________________________________<br>
&gt;Ecrit mailing list<br>
&gt;Ecrit@ietf.org<br>
&gt;https://www1.ietf.org/mailman/listinfo/ecrit<br>
<br>
<br>
_______________________________________________<br>
Ecrit mailing list<br>
Ecrit@ietf.org<br>
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the year off right. <a
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Date: Wed, 16 Jan 2008 08:31:44 +0100
From: "Karl Heinz Wolf" <khwolf1@gmail.com>
To: "James M. Polk" <jmpolk@cisco.com>
Subject: Re: [Ecrit] Services with same Service Number
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James,

thank you for your answer. I expected the US 911 service to work as
you explained it to me. So I expected that a US LoST server would just
return a service:sos URN and not separate child service URNs with
different SIP URIs and same service number as in the example LoST
server http://honamsun.cs.columbia.edu/lost_homepage/
If you use the client on this web page it returns:

for police:

<displayName xml:lang="en">North Carolian Police Dept.</displayName>
<service>urn:service:sos.police</service>
<uri>sip:police_nc@irt.cs.columbia.edu</uri>
<serviceNumber>911</serviceNumber>

for fire:

<displayName xml:lang="en">North Carolian Fire Dept.</displayName>
<service>urn:service:sos.fire</service>
<uri>sip:fire_nc@irt.cs.columbia.edu</uri>
<serviceNumber>911</serviceNumber>

and so on, all with service Number 911.
So that is what confuses me. When I dial 911 now, where should the call go now?

One more question: should a country, that has separate services also
provision a urn:service:sos in the LoST server or just child services?

cheers
karl heinz


On Jan 15, 2008 9:39 PM, James M. Polk <jmpolk@cisco.com> wrote:
> Karl
>
> If I understand your question correctly, dialing 911 in the US
> doesn't separate police from fire from several other services -- all
> these types of calls (save for some like the suicide hotline and
> poison) are answered by the same call center within a geopraphic
> area, and the call taker decides where to direct the call (i.e., to
> the police, or to the fire department or to an ambulance or mountain
> rescue or emergency forest service).  This is pretty universal within
> the US. There are no (that I know of) 3 digit dial-strings for poison
> centers or suicide hotlines. Each of these is at least 7 digits long,
> and sometimes 10 digits long (if an area requires an area code before
> each 7 digit number).
>
> Again, I may have misunderstood what you are asking
>
> Hope this helps
>
> James
>
>
> At 08:25 AM 1/15/2008, Karl Heinz Wolf wrote:
> >I tried the LoST Server implementation available at:
> >
> >http://honamsun.cs.columbia.edu/lost_homepage/
> >
> >I did a listServicesByLocation and then requested a mapping for all
> >the services with the sample US location. What confuses me is the
> >fact, that there are different services all with the same service
> >number 911 (but different SIP URIs).
> >A user is expected to dial the service number in case of emergency, in
> >this case 911. Which service should the client choose then?
> >sos.police, sos.poison?
> >
> >By the way: I looked at listServices and listServicesByLocation
> >(Section 10 and 11 in the lost draft). The listServicesByLocation
> >explicitly says that the LoST server returns only child services. In
> >the section above, listServices, this is not noted (but the examples
> >just show child services). Is this intended?
> >
> >cheers
> >karl heinz
> >
> >_______________________________________________
> >Ecrit mailing list
> >Ecrit@ietf.org
> >https://www1.ietf.org/mailman/listinfo/ecrit
>
>

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Date: Wed, 16 Jan 2008 02:41:27 -0600
To: "Karl Heinz Wolf" <khwolf1@gmail.com>
From: "James M. Polk" <jmpolk@cisco.com>
Subject: Re: [Ecrit] Services with same Service Number
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Karl

[stating this as an individual, which should be redundant here]

To the question: where should a 911 call get routed to? The answer in 
the US at least, is the PSAP, with the (trained) call taker deciding 
which service or services need to be engaged.   For example, where 
there are child services (as you call them), if you get in an auto 
accident, which service do you call, the police or fire or 
ambulance/medical? A PSAP can get more than one to the scene of the 
accident with a single call.  Other locations employing child 
services may necessitate one call per service.  After all, as much as 
all of us believe we should have the right to call who we want to 
call, sometimes we're not the best educated on who the call should go 
to; whereas a trained PSAP call-taker can make perhaps a better 
decision about how many different services ought to take part in 
providing help.

To the question about each country employing a single service or 
multiple services, that's up to each country.  But I think a lot of 
this answer depends on the social behaviors of that country's 
citizens.  Making a change in what people are expected to do to a 
critical service can have some dire consequences until that behavior 
is learned throughout a country. Conversely, limiting multiple 
choices down to one may frustrate citizens thinking they are being 
deprived of the right to call who they want to call directly.  This 
question does not have an engineering answer/solution - it is a 
social answer/solution to what that country's public will accept in a 
reasonable amount of time.

James

At 01:31 AM 1/16/2008, Karl Heinz Wolf wrote:
>James,
>
>thank you for your answer. I expected the US 911 service to work as
>you explained it to me. So I expected that a US LoST server would just
>return a service:sos URN and not separate child service URNs with
>different SIP URIs and same service number as in the example LoST
>server http://honamsun.cs.columbia.edu/lost_homepage/
>If you use the client on this web page it returns:
>
>for police:
>
><displayName xml:lang="en">North Carolian Police Dept.</displayName>
><service>urn:service:sos.police</service>
><uri>sip:police_nc@irt.cs.columbia.edu</uri>
><serviceNumber>911</serviceNumber>
>
>for fire:
>
><displayName xml:lang="en">North Carolian Fire Dept.</displayName>
><service>urn:service:sos.fire</service>
><uri>sip:fire_nc@irt.cs.columbia.edu</uri>
><serviceNumber>911</serviceNumber>
>
>and so on, all with service Number 911.
>So that is what confuses me. When I dial 911 now, where should the 
>call go now?
>
>One more question: should a country, that has separate services also
>provision a urn:service:sos in the LoST server or just child services?
>
>cheers
>karl heinz
>
>
>On Jan 15, 2008 9:39 PM, James M. Polk <jmpolk@cisco.com> wrote:
> > Karl
> >
> > If I understand your question correctly, dialing 911 in the US
> > doesn't separate police from fire from several other services -- all
> > these types of calls (save for some like the suicide hotline and
> > poison) are answered by the same call center within a geopraphic
> > area, and the call taker decides where to direct the call (i.e., to
> > the police, or to the fire department or to an ambulance or mountain
> > rescue or emergency forest service).  This is pretty universal within
> > the US. There are no (that I know of) 3 digit dial-strings for poison
> > centers or suicide hotlines. Each of these is at least 7 digits long,
> > and sometimes 10 digits long (if an area requires an area code before
> > each 7 digit number).
> >
> > Again, I may have misunderstood what you are asking
> >
> > Hope this helps
> >
> > James
> >
> >
> > At 08:25 AM 1/15/2008, Karl Heinz Wolf wrote:
> > >I tried the LoST Server implementation available at:
> > >
> > >http://honamsun.cs.columbia.edu/lost_homepage/
> > >
> > >I did a listServicesByLocation and then requested a mapping for all
> > >the services with the sample US location. What confuses me is the
> > >fact, that there are different services all with the same service
> > >number 911 (but different SIP URIs).
> > >A user is expected to dial the service number in case of emergency, in
> > >this case 911. Which service should the client choose then?
> > >sos.police, sos.poison?
> > >
> > >By the way: I looked at listServices and listServicesByLocation
> > >(Section 10 and 11 in the lost draft). The listServicesByLocation
> > >explicitly says that the LoST server returns only child services. In
> > >the section above, listServices, this is not noted (but the examples
> > >just show child services). Is this intended?
> > >
> > >cheers
> > >karl heinz
> > >
> > >_______________________________________________
> > >Ecrit mailing list
> > >Ecrit@ietf.org
> > >https://www1.ietf.org/mailman/listinfo/ecrit
> >
> >


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From ecrit-bounces@ietf.org Wed Jan 16 05:07:09 2008
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Date: Wed, 16 Jan 2008 11:07:02 +0100
From: "Karl Heinz Wolf" <khwolf1@gmail.com>
To: "James M. Polk" <jmpolk@cisco.com>
Subject: Re: [Ecrit] Services with same Service Number
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Hi James,

thank you again for your quick reply. I'm sorry, but you misunderstood
my question.

Taking your car accident example: you start you SIP client, it does
location determination and service discovery and gets:

for police:

<displayName xml:lang="en">North Carolian Police Dept.</displayName>
<service>urn:service:sos.police</service>
<uri>sip:police_nc@irt.cs.columbia.edu</uri>
<serviceNumber>911</serviceNumber>

for fire:

<displayName xml:lang="en">North Carolian Fire Dept.</displayName>
<service>urn:service:sos.fire</service>
<uri>sip:fire_nc@irt.cs.columbia.edu</uri>
<serviceNumber>911</serviceNumber>

now the user dials 911 as usual. Now what should the client do? Call
the police SIP URI or the Fire SIP URI?

Concerning the question: must a service:sos entry always exist in
every LoST database even though the country just uses child-services
police, fire, ambulance, ...? I do not want to change the number of
existing services in countries, but is it allowed that a LoST server
returns an error for service:sos because just service:sos.police .fire
and .ambulance is provisioned or should service:sos result in a
mapping (to what service then?).

Thanks for help and I hope I explained my (implementation related)
question understandable!

cheers
karl heinz


On Jan 16, 2008 9:41 AM, James M. Polk <jmpolk@cisco.com> wrote:
> Karl
>
> [stating this as an individual, which should be redundant here]
>
> To the question: where should a 911 call get routed to? The answer in
> the US at least, is the PSAP, with the (trained) call taker deciding
> which service or services need to be engaged.   For example, where
> there are child services (as you call them), if you get in an auto
> accident, which service do you call, the police or fire or
> ambulance/medical? A PSAP can get more than one to the scene of the
> accident with a single call.  Other locations employing child
> services may necessitate one call per service.  After all, as much as
> all of us believe we should have the right to call who we want to
> call, sometimes we're not the best educated on who the call should go
> to; whereas a trained PSAP call-taker can make perhaps a better
> decision about how many different services ought to take part in
> providing help.
>
> To the question about each country employing a single service or
> multiple services, that's up to each country.  But I think a lot of
> this answer depends on the social behaviors of that country's
> citizens.  Making a change in what people are expected to do to a
> critical service can have some dire consequences until that behavior
> is learned throughout a country. Conversely, limiting multiple
> choices down to one may frustrate citizens thinking they are being
> deprived of the right to call who they want to call directly.  This
> question does not have an engineering answer/solution - it is a
> social answer/solution to what that country's public will accept in a
> reasonable amount of time.
>
> James
>
>
> At 01:31 AM 1/16/2008, Karl Heinz Wolf wrote:
> >James,
> >
> >thank you for your answer. I expected the US 911 service to work as
> >you explained it to me. So I expected that a US LoST server would just
> >return a service:sos URN and not separate child service URNs with
> >different SIP URIs and same service number as in the example LoST
> >server http://honamsun.cs.columbia.edu/lost_homepage/
> >If you use the client on this web page it returns:
> >
> >for police:
> >
> ><displayName xml:lang="en">North Carolian Police Dept.</displayName>
> ><service>urn:service:sos.police</service>
> ><uri>sip:police_nc@irt.cs.columbia.edu</uri>
> ><serviceNumber>911</serviceNumber>
> >
> >for fire:
> >
> ><displayName xml:lang="en">North Carolian Fire Dept.</displayName>
> ><service>urn:service:sos.fire</service>
> ><uri>sip:fire_nc@irt.cs.columbia.edu</uri>
> ><serviceNumber>911</serviceNumber>
> >
> >and so on, all with service Number 911.
> >So that is what confuses me. When I dial 911 now, where should the
> >call go now?
> >
> >One more question: should a country, that has separate services also
> >provision a urn:service:sos in the LoST server or just child services?
> >
> >cheers
> >karl heinz
> >
> >
> >On Jan 15, 2008 9:39 PM, James M. Polk <jmpolk@cisco.com> wrote:
> > > Karl
> > >
> > > If I understand your question correctly, dialing 911 in the US
> > > doesn't separate police from fire from several other services -- all
> > > these types of calls (save for some like the suicide hotline and
> > > poison) are answered by the same call center within a geopraphic
> > > area, and the call taker decides where to direct the call (i.e., to
> > > the police, or to the fire department or to an ambulance or mountain
> > > rescue or emergency forest service).  This is pretty universal within
> > > the US. There are no (that I know of) 3 digit dial-strings for poison
> > > centers or suicide hotlines. Each of these is at least 7 digits long,
> > > and sometimes 10 digits long (if an area requires an area code before
> > > each 7 digit number).
> > >
> > > Again, I may have misunderstood what you are asking
> > >
> > > Hope this helps
> > >
> > > James
> > >
> > >
> > > At 08:25 AM 1/15/2008, Karl Heinz Wolf wrote:
> > > >I tried the LoST Server implementation available at:
> > > >
> > > >http://honamsun.cs.columbia.edu/lost_homepage/
> > > >
> > > >I did a listServicesByLocation and then requested a mapping for all
> > > >the services with the sample US location. What confuses me is the
> > > >fact, that there are different services all with the same service
> > > >number 911 (but different SIP URIs).
> > > >A user is expected to dial the service number in case of emergency, in
> > > >this case 911. Which service should the client choose then?
> > > >sos.police, sos.poison?
> > > >
> > > >By the way: I looked at listServices and listServicesByLocation
> > > >(Section 10 and 11 in the lost draft). The listServicesByLocation
> > > >explicitly says that the LoST server returns only child services. In
> > > >the section above, listServices, this is not noted (but the examples
> > > >just show child services). Is this intended?
> > > >
> > > >cheers
> > > >karl heinz
> > > >
> > > >_______________________________________________
> > > >Ecrit mailing list
> > > >Ecrit@ietf.org
> > > >https://www1.ietf.org/mailman/listinfo/ecrit
> > >
> > >
>
>

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Date: Wed, 16 Jan 2008 04:45:24 -0600
From: Spencer Dawkins <spencer@mcsr-labs.org>
Subject: Re: [Ecrit] Services with same Service Number
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FWIW, I have the same question that Karl has. I understand that in some 
places, people expect to be able to call a more specific service directly, 
but they need to dial a different number to reach that service, don't they?

You guys are the experts, but if a country has

> <displayName xml:lang="en">North Carolian PSAP</displayName>
> <service>urn:service:sos</service>
> <uri>sip:psap@irt.cs.columbia.edu</uri>
> <serviceNumber>911</serviceNumber>

> <displayName xml:lang="en">North Carolian Police Dept.</displayName>
> <service>urn:service:sos.police</service>
> <uri>sip:police_nc@irt.cs.columbia.edu</uri>
> <serviceNumber>911</serviceNumber>

> <displayName xml:lang="en">North Carolian Fire Dept.</displayName>
> <service>urn:service:sos.fire</service>
> <uri>sip:fire_nc@irt.cs.columbia.edu</uri>
> <serviceNumber>911</serviceNumber>

I'm not seeing how "911" should go anywhere except 
<service>urn:service:sos</service>, and if a country has both

<service>urn:service:sos.police</service> and
<service>urn:service:sos.fire</service>

with serviceNumber 911, and does not have

<service>urn:service:sos</service>

with serviceNumber 911, I'm not seeing how the client can choose between the 
two services with the same serviceNumber.

Is this obvious to everyone except me?

Thanks

Spencer 



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From ecrit-bounces@ietf.org Wed Jan 16 08:05:32 2008
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	"'ECRIT'" <ecrit@ietf.org>
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	<150c01c8582c$e6854c80$6601a8c0@china.huawei.com>
Subject: RE: [Ecrit] Services with same Service Number
Date: Wed, 16 Jan 2008 08:05:25 -0500
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I think a country which only had a single emergency number would not
normally list individual services.  It would only list the single sos
service.

However, if it did, it would list all services with the single number as the
service number as well as the sos service.  That shouldn't cause any
confusion at the endpoint. 

Generally, because of 1-1-2, every country has SOME service that responds to
1-1-2 even if they don't really have a single emergency number system.  That
would be the service whose URI was in sos.  

I don't see the problem.  Every country SHOULD have an sos service.  A
country that has a single number emergency system normally SHOULD NOT list
other services, but if it does, it uses the single emergency number and the
single PSAP URI for all of the services.  A country that does not have a
single emergency number still should list an sos service with some URI and
service number, and MUST list their services with their service numbers and
URIs.

Brian

> -----Original Message-----
> From: Spencer Dawkins [mailto:spencer@mcsr-labs.org]
> Sent: Wednesday, January 16, 2008 5:45 AM
> To: ECRIT
> Subject: Re: [Ecrit] Services with same Service Number
> 
> FWIW, I have the same question that Karl has. I understand that in some
> places, people expect to be able to call a more specific service directly,
> but they need to dial a different number to reach that service, don't
> they?
> 
> You guys are the experts, but if a country has
> 
> > <displayName xml:lang="en">North Carolian PSAP</displayName>
> > <service>urn:service:sos</service>
> > <uri>sip:psap@irt.cs.columbia.edu</uri>
> > <serviceNumber>911</serviceNumber>
> 
> > <displayName xml:lang="en">North Carolian Police Dept.</displayName>
> > <service>urn:service:sos.police</service>
> > <uri>sip:police_nc@irt.cs.columbia.edu</uri>
> > <serviceNumber>911</serviceNumber>
> 
> > <displayName xml:lang="en">North Carolian Fire Dept.</displayName>
> > <service>urn:service:sos.fire</service>
> > <uri>sip:fire_nc@irt.cs.columbia.edu</uri>
> > <serviceNumber>911</serviceNumber>
> 
> I'm not seeing how "911" should go anywhere except
> <service>urn:service:sos</service>, and if a country has both
> 
> <service>urn:service:sos.police</service> and
> <service>urn:service:sos.fire</service>
> 
> with serviceNumber 911, and does not have
> 
> <service>urn:service:sos</service>
> 
> with serviceNumber 911, I'm not seeing how the client can choose between
> the
> two services with the same serviceNumber.
> 
> Is this obvious to everyone except me?
> 
> Thanks
> 
> Spencer
> 
> 
> 
> _______________________________________________
> Ecrit mailing list
> Ecrit@ietf.org
> https://www1.ietf.org/mailman/listinfo/ecrit


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From ecrit-bounces@ietf.org Wed Jan 16 09:59:22 2008
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Date: Wed, 16 Jan 2008 08:58:34 -0600
From: Spencer Dawkins <spencer@mcsr-labs.org>
Subject: Re: [Ecrit] Services with same Service Number
To: 'ECRIT' <ecrit@ietf.org>
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Hi, Brian,

Thanks for the feedback.


>I think a country which only had a single emergency number would not
> normally list individual services.  It would only list the single sos
> service.
>
> However, if it did, it would list all services with the single number as 
> the
> service number as well as the sos service.  That shouldn't cause any
> confusion at the endpoint.
>
> Generally, because of 1-1-2, every country has SOME service that responds 
> to
> 1-1-2 even if they don't really have a single emergency number system. 
> That
> would be the service whose URI was in sos.

OK so far...

> I don't see the problem.  Every country SHOULD have an sos service.  A
> country that has a single number emergency system normally SHOULD NOT list
> other services, but if it does, it uses the single emergency number and 
> the
> single PSAP URI for all of the services.  A country that does not have a
> single emergency number still should list an sos service with some URI and
> service number, and MUST list their services with their service numbers 
> and
> URIs.

I'm with you up to this point. In the problem I thought Karl was raising, he 
used these examples:

>> > <displayName xml:lang="en">North Carolian Police Dept.</displayName>
>> > <service>urn:service:sos.police</service>
>> > <uri>sip:police_nc@irt.cs.columbia.edu</uri>
>> > <serviceNumber>911</serviceNumber>
>>
>> > <displayName xml:lang="en">North Carolian Fire Dept.</displayName>
>> > <service>urn:service:sos.fire</service>
>> > <uri>sip:fire_nc@irt.cs.columbia.edu</uri>
>> > <serviceNumber>911</serviceNumber>

which use the same serviceNumber and DIFFERENT uris for multiple services.

What happens then? I have some thoughts but someone else probably has 
clearer thoughts.

Spencer 



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From ecrit-bounces@ietf.org Wed Jan 16 10:34:27 2008
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Subject: RE: [Ecrit] Services with same Service Number
Date: Wed, 16 Jan 2008 10:34:21 -0500
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Right, I see the problem; since we have no priority or precedence of
services, if the user enters "9-1-1", what URI should be used?

The answer is of course urn:service:sos, but we don't have anything that
says that anywhere.

We have two options:
1. Disallow the circumstance; two services can't have the same service
number
2. Specify priority somehow

Let's think through the cases:
1. The U.S. case works with 1), and if we specified sos has priority, then
it would work with 2)
2. The German case.  1-1-2 is fire/ems, 1-1-0 is police.  So, police would
have a different service number and URI, fire/ems would have the same uri
and the same service number.  Priority wouldn't really matter; whether you
used 1-1-2 for fire or 1-1-2 for sos, it works.
3. The French case.  Police is 1-7, medical has "more severe - 1-5, less
severe 1-8", and Fire is 1-8.  1-1-2 is answered by 1-5 or 1-8 in different
parts of the country.  This works without priority, because all of the
services have different service numbers and uris and sos has it's own
service number and a uri that overlaps with 1-5 or 1-8 depending on
location.


Go look at:
http://en.wikipedia.org/wiki/Emergency_telephone_number

and see if you can spot a problem with making sos have more priority than
any subservice when the sos dial code is re-used for a specific service.

Brian

> -----Original Message-----
> From: Spencer Dawkins [mailto:spencer@mcsr-labs.org]
> Sent: Wednesday, January 16, 2008 9:59 AM
> To: 'ECRIT'
> Subject: Re: [Ecrit] Services with same Service Number
> 
> Hi, Brian,
> 
> Thanks for the feedback.
> 
> 
> >I think a country which only had a single emergency number would not
> > normally list individual services.  It would only list the single sos
> > service.
> >
> > However, if it did, it would list all services with the single number as
> > the
> > service number as well as the sos service.  That shouldn't cause any
> > confusion at the endpoint.
> >
> > Generally, because of 1-1-2, every country has SOME service that
> responds
> > to
> > 1-1-2 even if they don't really have a single emergency number system.
> > That
> > would be the service whose URI was in sos.
> 
> OK so far...
> 
> > I don't see the problem.  Every country SHOULD have an sos service.  A
> > country that has a single number emergency system normally SHOULD NOT
> list
> > other services, but if it does, it uses the single emergency number and
> > the
> > single PSAP URI for all of the services.  A country that does not have a
> > single emergency number still should list an sos service with some URI
> and
> > service number, and MUST list their services with their service numbers
> > and
> > URIs.
> 
> I'm with you up to this point. In the problem I thought Karl was raising,
> he
> used these examples:
> 
> >> > <displayName xml:lang="en">North Carolian Police Dept.</displayName>
> >> > <service>urn:service:sos.police</service>
> >> > <uri>sip:police_nc@irt.cs.columbia.edu</uri>
> >> > <serviceNumber>911</serviceNumber>
> >>
> >> > <displayName xml:lang="en">North Carolian Fire Dept.</displayName>
> >> > <service>urn:service:sos.fire</service>
> >> > <uri>sip:fire_nc@irt.cs.columbia.edu</uri>
> >> > <serviceNumber>911</serviceNumber>
> 
> which use the same serviceNumber and DIFFERENT uris for multiple services.
> 
> What happens then? I have some thoughts but someone else probably has
> clearer thoughts.
> 
> Spencer
> 
> 
> 
> _______________________________________________
> Ecrit mailing list
> Ecrit@ietf.org
> https://www1.ietf.org/mailman/listinfo/ecrit


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Date: Wed, 16 Jan 2008 09:03:11 -0800
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	"'Spencer Dawkins'" <spencer@mcsr-labs.org>, "'ECRIT'" <ecrit@ietf.org>
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Subject: RE: [Ecrit] Services with same Service Number
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At 10:34 AM -0500 1/16/08, Brian Rosen wrote:
>Right, I see the problem; since we have no priority or precedence of
>services, if the user enters "9-1-1", what URI should be used?
>
>The answer is of course urn:service:sos, but we don't have anything that
>says that anywhere.
>
>We have two options:
>1. Disallow the circumstance; two services can't have the same service
>number
>2. Specify priority somehow

I think we're heading off into some tall, tall weeds here.  Let's back up
a step.  The base case is this:  a client presents a LoST server with a specific
service  URN and a location.  It sends back a set of URIs, commonly including
a SIP URI, which will be used to reach the service responders.   It also
gets back a service number.  That's used *in cases where the client cannot
invoke the protocols associated with the URIs directly*.  In the case
where the client got a SIP URI, and has a SIP stack, it uses SIP.  If it
didn't need voice and got an SMS URI, it might use SMS.  

If it does not have a SIP stack, it may use the service number.  But in that
case, there *is no guarantee it is being routed to the same PSAP as it would
have reached with a known locality*; it gets routed to whatever its circuit-switched
routing takes it.  It likely can't even send along the location with that
invocation.  This is a fallback or "additional info" that a user might find handy
the next they are near this location and calling from some less-capable
device like a payphone (not that there are many of those any more).  It
should never take precedence over a locality-informed URI.

I hope that is clear enough to everyone. 

I think "listServices", which is where we started this discussion, may be somewhat
confusing because you see all at once that the match between URIs and service
numbers may not one-to-one (and, based on jurisidictional choices, it can be interesting
in lots of ways), but the influence of location on specific results is opaque.
But that query shouldn't take the place of the actual LoST query and
results processing.  Start from *that* context, and work outward to listServices, and
I believe it gets a lot clearer fast.

			regards,
				Ted






>Let's think through the cases:
>1. The U.S. case works with 1), and if we specified sos has priority, then
>it would work with 2)
>2. The German case.  1-1-2 is fire/ems, 1-1-0 is police.  So, police would
>have a different service number and URI, fire/ems would have the same uri
>and the same service number.  Priority wouldn't really matter; whether you
>used 1-1-2 for fire or 1-1-2 for sos, it works.
>3. The French case.  Police is 1-7, medical has "more severe - 1-5, less
>severe 1-8", and Fire is 1-8.  1-1-2 is answered by 1-5 or 1-8 in different
>parts of the country.  This works without priority, because all of the
>services have different service numbers and uris and sos has it's own
>service number and a uri that overlaps with 1-5 or 1-8 depending on
>location.
>
>
>Go look at:
>http://en.wikipedia.org/wiki/Emergency_telephone_number
>
>and see if you can spot a problem with making sos have more priority than
>any subservice when the sos dial code is re-used for a specific service.
>
>Brian
>
>> -----Original Message-----
>> From: Spencer Dawkins [mailto:spencer@mcsr-labs.org]
>> Sent: Wednesday, January 16, 2008 9:59 AM
>> To: 'ECRIT'
>> Subject: Re: [Ecrit] Services with same Service Number
>>
>> Hi, Brian,
>>
>> Thanks for the feedback.
>>
>>
>> >I think a country which only had a single emergency number would not
>> > normally list individual services.  It would only list the single sos
>> > service.
>> >
>> > However, if it did, it would list all services with the single number as
>> > the
>> > service number as well as the sos service.  That shouldn't cause any
>> > confusion at the endpoint.
>> >
>> > Generally, because of 1-1-2, every country has SOME service that
>> responds
>> > to
>> > 1-1-2 even if they don't really have a single emergency number system.
> > > That
>> > would be the service whose URI was in sos.
>>
>> OK so far...
>>
>> > I don't see the problem.  Every country SHOULD have an sos service.  A
>> > country that has a single number emergency system normally SHOULD NOT
>> list
>> > other services, but if it does, it uses the single emergency number and
>> > the
>> > single PSAP URI for all of the services.  A country that does not have a
>> > single emergency number still should list an sos service with some URI
>> and
>> > service number, and MUST list their services with their service numbers
>> > and
>> > URIs.
>>
>> I'm with you up to this point. In the problem I thought Karl was raising,
>> he
>> used these examples:
>>
>> >> > <displayName xml:lang="en">North Carolian Police Dept.</displayName>
>> >> > <service>urn:service:sos.police</service>
>> >> > <uri>sip:police_nc@irt.cs.columbia.edu</uri>
>> >> > <serviceNumber>911</serviceNumber>
>> >>
>> >> > <displayName xml:lang="en">North Carolian Fire Dept.</displayName>
>> >> > <service>urn:service:sos.fire</service>
>> >> > <uri>sip:fire_nc@irt.cs.columbia.edu</uri>
>> >> > <serviceNumber>911</serviceNumber>
>>
>> which use the same serviceNumber and DIFFERENT uris for multiple services.
>>
>> What happens then? I have some thoughts but someone else probably has
>> clearer thoughts.
>>
>> Spencer
>>
>>
>>
>> _______________________________________________
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>> Ecrit@ietf.org
>> https://www1.ietf.org/mailman/listinfo/ecrit
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Subject: RE: [Ecrit] Services with same Service Number
Date: Wed, 16 Jan 2008 12:58:13 -0500
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Thread-Topic: [Ecrit] Services with same Service Number
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	<p06240600c3b3e5d5e2b4@[24.5.173.173]>
From: "Stark, Barbara" <bs7652@att.com>
To: "Ted Hardie" <hardie@qualcomm.com>, "Brian Rosen" <br@brianrosen.net>,
	"Spencer Dawkins" <spencer@mcsr-labs.org>, "ECRIT" <ecrit@ietf.org>
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Hmmm. No, I don't think it's about the ability of the client to invoke
services. It's about the methods the user uses to invoke services. Users
dial digits. The main purpose of the service number was for dialed digit
string recognition, for backward compatibility with existing ways that
people currently signal "Connect me with emergency services". That is,
they pick up the phone (SIP or not) and dial 9-1-1, 1-1-2, 0-0-0, or
whatever string that they think should connect them with the help they
need.=20

The device sees that the user dialed "9-1-1", and sees that this string
is one of the stings returned by LoST (or otherwise configured). The
device now needs exactly one service urn and route uri to associate with
that string, to create a properly formed SIP INVITE (per phonebcp), if
it uses SIP. If it has more than one, then it needs precise rules for
selecting one. I think this is what Brian said. And I agree with Brian.
Barbara

-----Original Message-----
From: Ted Hardie [mailto:hardie@qualcomm.com]=20
Sent: Wednesday, January 16, 2008 12:03 PM
To: Brian Rosen; 'Spencer Dawkins'; 'ECRIT'
Subject: RE: [Ecrit] Services with same Service Number

At 10:34 AM -0500 1/16/08, Brian Rosen wrote:
>Right, I see the problem; since we have no priority or precedence of
>services, if the user enters "9-1-1", what URI should be used?
>
>The answer is of course urn:service:sos, but we don't have anything
that
>says that anywhere.
>
>We have two options:
>1. Disallow the circumstance; two services can't have the same service
>number
>2. Specify priority somehow

I think we're heading off into some tall, tall weeds here.  Let's back
up
a step.  The base case is this:  a client presents a LoST server with a
specific
service  URN and a location.  It sends back a set of URIs, commonly
including
a SIP URI, which will be used to reach the service responders.   It also
gets back a service number.  That's used *in cases where the client
cannot
invoke the protocols associated with the URIs directly*.  In the case
where the client got a SIP URI, and has a SIP stack, it uses SIP.  If it
didn't need voice and got an SMS URI, it might use SMS. =20

If it does not have a SIP stack, it may use the service number.  But in
that
case, there *is no guarantee it is being routed to the same PSAP as it
would
have reached with a known locality*; it gets routed to whatever its
circuit-switched
routing takes it.  It likely can't even send along the location with
that
invocation.  This is a fallback or "additional info" that a user might
find handy
the next they are near this location and calling from some less-capable
device like a payphone (not that there are many of those any more).  It
should never take precedence over a locality-informed URI.

I hope that is clear enough to everyone.=20

I think "listServices", which is where we started this discussion, may
be somewhat
confusing because you see all at once that the match between URIs and
service
numbers may not one-to-one (and, based on jurisidictional choices, it
can be interesting
in lots of ways), but the influence of location on specific results is
opaque.
But that query shouldn't take the place of the actual LoST query and
results processing.  Start from *that* context, and work outward to
listServices, and
I believe it gets a lot clearer fast.

			regards,
				Ted






>Let's think through the cases:
>1. The U.S. case works with 1), and if we specified sos has priority,
then
>it would work with 2)
>2. The German case.  1-1-2 is fire/ems, 1-1-0 is police.  So, police
would
>have a different service number and URI, fire/ems would have the same
uri
>and the same service number.  Priority wouldn't really matter; whether
you
>used 1-1-2 for fire or 1-1-2 for sos, it works.
>3. The French case.  Police is 1-7, medical has "more severe - 1-5,
less
>severe 1-8", and Fire is 1-8.  1-1-2 is answered by 1-5 or 1-8 in
different
>parts of the country.  This works without priority, because all of the
>services have different service numbers and uris and sos has it's own
>service number and a uri that overlaps with 1-5 or 1-8 depending on
>location.
>
>
>Go look at:
>http://en.wikipedia.org/wiki/Emergency_telephone_number
>
>and see if you can spot a problem with making sos have more priority
than
>any subservice when the sos dial code is re-used for a specific
service.
>
>Brian
>
>> -----Original Message-----
>> From: Spencer Dawkins [mailto:spencer@mcsr-labs.org]
>> Sent: Wednesday, January 16, 2008 9:59 AM
>> To: 'ECRIT'
>> Subject: Re: [Ecrit] Services with same Service Number
>>
>> Hi, Brian,
>>
>> Thanks for the feedback.
>>
>>
>> >I think a country which only had a single emergency number would not
>> > normally list individual services.  It would only list the single
sos
>> > service.
>> >
>> > However, if it did, it would list all services with the single
number as
>> > the
>> > service number as well as the sos service.  That shouldn't cause
any
>> > confusion at the endpoint.
>> >
>> > Generally, because of 1-1-2, every country has SOME service that
>> responds
>> > to
>> > 1-1-2 even if they don't really have a single emergency number
system.
> > > That
>> > would be the service whose URI was in sos.
>>
>> OK so far...
>>
>> > I don't see the problem.  Every country SHOULD have an sos service.
A
>> > country that has a single number emergency system normally SHOULD
NOT
>> list
>> > other services, but if it does, it uses the single emergency number
and
>> > the
>> > single PSAP URI for all of the services.  A country that does not
have a
>> > single emergency number still should list an sos service with some
URI
>> and
>> > service number, and MUST list their services with their service
numbers
>> > and
>> > URIs.
>>
>> I'm with you up to this point. In the problem I thought Karl was
raising,
>> he
>> used these examples:
>>
>> >> > <displayName xml:lang=3D"en">North Carolian Police
Dept.</displayName>
>> >> > <service>urn:service:sos.police</service>
>> >> > <uri>sip:police_nc@irt.cs.columbia.edu</uri>
>> >> > <serviceNumber>911</serviceNumber>
>> >>
>> >> > <displayName xml:lang=3D"en">North Carolian Fire
Dept.</displayName>
>> >> > <service>urn:service:sos.fire</service>
>> >> > <uri>sip:fire_nc@irt.cs.columbia.edu</uri>
>> >> > <serviceNumber>911</serviceNumber>
>>
>> which use the same serviceNumber and DIFFERENT uris for multiple
services.
>>
>> What happens then? I have some thoughts but someone else probably has
>> clearer thoughts.
>>
>> Spencer
>>
>>
>>
>> _______________________________________________
>> Ecrit mailing list
>> Ecrit@ietf.org
>> https://www1.ietf.org/mailman/listinfo/ecrit
>
>
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Karl

I understand your question better.  I think Brian's explanation is 
best for the question you ask.  But I will add this (mostly as a 
restatement of Brian's comments):

Ultimately, if a SIP UA gets a single service number back (from LoST) 
from a single service URN, it can only contact that single service 
destination.  If, in your example, LoST returns more than 
one  service with the *same* service number, this would lead to 
confusion unless your SIP UA has some form of configuration and/or 
priority of which to use first (if the user dials 911, from your 
example, the first URI used is police). Determining the URI priority 
of which to use (i.e., configuring the UA) has not been addressed 
yet, and might not be within the IETF, as I personally believe this 
is a local jurisdiction issue - which will have different outcomes 
based on the number of roaming/nomadic UAs wondering into each area 
that has different priorities/expected configurations (but this is 
really getting into Ted's tall weeds! So I'll stop this line of thought).

That said, your example has different URIs for each service - which 
can each be initiated with different INVITEs for different/multiple 
dialogs concurrently (if the UA can do this - which could end up as a 
3-way call to both the fire and police departments, with the UA as 
the media mixer).

In your example, I don't think North Carolina would give back 
separate URIs (one each for fire and police), but would give back a 
single URI to an ESRP (at the border of the ESInet) or the PSAP 
(which would direct the call to whomever they believe should be 
contacted to best serve the UA's situation).

In a country that has multiple URIs (returnable by LoST), each with 
different service numbers, a UA would likely call one URI at a time 
(with different child URNs or different service numbers), and 
everything works as predicted here.

I hope I didn't confuse Brian's explanation with what I've added.

James

At 09:34 AM 1/16/2008, Brian Rosen wrote:
>Right, I see the problem; since we have no priority or precedence of
>services, if the user enters "9-1-1", what URI should be used?
>
>The answer is of course urn:service:sos, but we don't have anything that
>says that anywhere.
>
>We have two options:
>1. Disallow the circumstance; two services can't have the same service
>number
>2. Specify priority somehow
>
>Let's think through the cases:
>1. The U.S. case works with 1), and if we specified sos has priority, then
>it would work with 2)
>2. The German case.  1-1-2 is fire/ems, 1-1-0 is police.  So, police would
>have a different service number and URI, fire/ems would have the same uri
>and the same service number.  Priority wouldn't really matter; whether you
>used 1-1-2 for fire or 1-1-2 for sos, it works.
>3. The French case.  Police is 1-7, medical has "more severe - 1-5, less
>severe 1-8", and Fire is 1-8.  1-1-2 is answered by 1-5 or 1-8 in different
>parts of the country.  This works without priority, because all of the
>services have different service numbers and uris and sos has it's own
>service number and a uri that overlaps with 1-5 or 1-8 depending on
>location.
>
>
>Go look at:
>http://en.wikipedia.org/wiki/Emergency_telephone_number
>
>and see if you can spot a problem with making sos have more priority than
>any subservice when the sos dial code is re-used for a specific service.
>
>Brian
>
> > -----Original Message-----
> > From: Spencer Dawkins [mailto:spencer@mcsr-labs.org]
> > Sent: Wednesday, January 16, 2008 9:59 AM
> > To: 'ECRIT'
> > Subject: Re: [Ecrit] Services with same Service Number
> >
> > Hi, Brian,
> >
> > Thanks for the feedback.
> >
> >
> > >I think a country which only had a single emergency number would not
> > > normally list individual services.  It would only list the single sos
> > > service.
> > >
> > > However, if it did, it would list all services with the single number as
> > > the
> > > service number as well as the sos service.  That shouldn't cause any
> > > confusion at the endpoint.
> > >
> > > Generally, because of 1-1-2, every country has SOME service that
> > responds
> > > to
> > > 1-1-2 even if they don't really have a single emergency number system.
> > > That
> > > would be the service whose URI was in sos.
> >
> > OK so far...
> >
> > > I don't see the problem.  Every country SHOULD have an sos service.  A
> > > country that has a single number emergency system normally SHOULD NOT
> > list
> > > other services, but if it does, it uses the single emergency number and
> > > the
> > > single PSAP URI for all of the services.  A country that does not have a
> > > single emergency number still should list an sos service with some URI
> > and
> > > service number, and MUST list their services with their service numbers
> > > and
> > > URIs.
> >
> > I'm with you up to this point. In the problem I thought Karl was raising,
> > he
> > used these examples:
> >
> > >> > <displayName xml:lang="en">North Carolian Police Dept.</displayName>
> > >> > <service>urn:service:sos.police</service>
> > >> > <uri>sip:police_nc@irt.cs.columbia.edu</uri>
> > >> > <serviceNumber>911</serviceNumber>
> > >>
> > >> > <displayName xml:lang="en">North Carolian Fire Dept.</displayName>
> > >> > <service>urn:service:sos.fire</service>
> > >> > <uri>sip:fire_nc@irt.cs.columbia.edu</uri>
> > >> > <serviceNumber>911</serviceNumber>
> >
> > which use the same serviceNumber and DIFFERENT uris for multiple services.
> >
> > What happens then? I have some thoughts but someone else probably has
> > clearer thoughts.
> >
> > Spencer
> >
> >
> >
> > _______________________________________________
> > Ecrit mailing list
> > Ecrit@ietf.org
> > https://www1.ietf.org/mailman/listinfo/ecrit
>
>
>_______________________________________________
>Ecrit mailing list
>Ecrit@ietf.org
>https://www1.ietf.org/mailman/listinfo/ecrit


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To: "'Stark, Barbara'" <bs7652@att.com>, "'Ted Hardie'" <hardie@qualcomm.com>,
	"'Spencer Dawkins'" <spencer@mcsr-labs.org>, "'ECRIT'" <ecrit@ietf.org>
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Subject: RE: [Ecrit] Services with same Service Number
Date: Wed, 16 Jan 2008 13:25:17 -0500
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What she said.

Brian

> -----Original Message-----
> From: Stark, Barbara [mailto:bs7652@att.com]
> Sent: Wednesday, January 16, 2008 12:58 PM
> To: Ted Hardie; Brian Rosen; Spencer Dawkins; ECRIT
> Subject: RE: [Ecrit] Services with same Service Number
> 
> Hmmm. No, I don't think it's about the ability of the client to invoke
> services. It's about the methods the user uses to invoke services. Users
> dial digits. The main purpose of the service number was for dialed digit
> string recognition, for backward compatibility with existing ways that
> people currently signal "Connect me with emergency services". That is,
> they pick up the phone (SIP or not) and dial 9-1-1, 1-1-2, 0-0-0, or
> whatever string that they think should connect them with the help they
> need.
> 
> The device sees that the user dialed "9-1-1", and sees that this string
> is one of the stings returned by LoST (or otherwise configured). The
> device now needs exactly one service urn and route uri to associate with
> that string, to create a properly formed SIP INVITE (per phonebcp), if
> it uses SIP. If it has more than one, then it needs precise rules for
> selecting one. I think this is what Brian said. And I agree with Brian.
> Barbara
> 
> -----Original Message-----
> From: Ted Hardie [mailto:hardie@qualcomm.com]
> Sent: Wednesday, January 16, 2008 12:03 PM
> To: Brian Rosen; 'Spencer Dawkins'; 'ECRIT'
> Subject: RE: [Ecrit] Services with same Service Number
> 
> At 10:34 AM -0500 1/16/08, Brian Rosen wrote:
> >Right, I see the problem; since we have no priority or precedence of
> >services, if the user enters "9-1-1", what URI should be used?
> >
> >The answer is of course urn:service:sos, but we don't have anything
> that
> >says that anywhere.
> >
> >We have two options:
> >1. Disallow the circumstance; two services can't have the same service
> >number
> >2. Specify priority somehow
> 
> I think we're heading off into some tall, tall weeds here.  Let's back
> up
> a step.  The base case is this:  a client presents a LoST server with a
> specific
> service  URN and a location.  It sends back a set of URIs, commonly
> including
> a SIP URI, which will be used to reach the service responders.   It also
> gets back a service number.  That's used *in cases where the client
> cannot
> invoke the protocols associated with the URIs directly*.  In the case
> where the client got a SIP URI, and has a SIP stack, it uses SIP.  If it
> didn't need voice and got an SMS URI, it might use SMS.
> 
> If it does not have a SIP stack, it may use the service number.  But in
> that
> case, there *is no guarantee it is being routed to the same PSAP as it
> would
> have reached with a known locality*; it gets routed to whatever its
> circuit-switched
> routing takes it.  It likely can't even send along the location with
> that
> invocation.  This is a fallback or "additional info" that a user might
> find handy
> the next they are near this location and calling from some less-capable
> device like a payphone (not that there are many of those any more).  It
> should never take precedence over a locality-informed URI.
> 
> I hope that is clear enough to everyone.
> 
> I think "listServices", which is where we started this discussion, may
> be somewhat
> confusing because you see all at once that the match between URIs and
> service
> numbers may not one-to-one (and, based on jurisidictional choices, it
> can be interesting
> in lots of ways), but the influence of location on specific results is
> opaque.
> But that query shouldn't take the place of the actual LoST query and
> results processing.  Start from *that* context, and work outward to
> listServices, and
> I believe it gets a lot clearer fast.
> 
> 			regards,
> 				Ted
> 
> 
> 
> 
> 
> 
> >Let's think through the cases:
> >1. The U.S. case works with 1), and if we specified sos has priority,
> then
> >it would work with 2)
> >2. The German case.  1-1-2 is fire/ems, 1-1-0 is police.  So, police
> would
> >have a different service number and URI, fire/ems would have the same
> uri
> >and the same service number.  Priority wouldn't really matter; whether
> you
> >used 1-1-2 for fire or 1-1-2 for sos, it works.
> >3. The French case.  Police is 1-7, medical has "more severe - 1-5,
> less
> >severe 1-8", and Fire is 1-8.  1-1-2 is answered by 1-5 or 1-8 in
> different
> >parts of the country.  This works without priority, because all of the
> >services have different service numbers and uris and sos has it's own
> >service number and a uri that overlaps with 1-5 or 1-8 depending on
> >location.
> >
> >
> >Go look at:
> >http://en.wikipedia.org/wiki/Emergency_telephone_number
> >
> >and see if you can spot a problem with making sos have more priority
> than
> >any subservice when the sos dial code is re-used for a specific
> service.
> >
> >Brian
> >
> >> -----Original Message-----
> >> From: Spencer Dawkins [mailto:spencer@mcsr-labs.org]
> >> Sent: Wednesday, January 16, 2008 9:59 AM
> >> To: 'ECRIT'
> >> Subject: Re: [Ecrit] Services with same Service Number
> >>
> >> Hi, Brian,
> >>
> >> Thanks for the feedback.
> >>
> >>
> >> >I think a country which only had a single emergency number would not
> >> > normally list individual services.  It would only list the single
> sos
> >> > service.
> >> >
> >> > However, if it did, it would list all services with the single
> number as
> >> > the
> >> > service number as well as the sos service.  That shouldn't cause
> any
> >> > confusion at the endpoint.
> >> >
> >> > Generally, because of 1-1-2, every country has SOME service that
> >> responds
> >> > to
> >> > 1-1-2 even if they don't really have a single emergency number
> system.
> > > > That
> >> > would be the service whose URI was in sos.
> >>
> >> OK so far...
> >>
> >> > I don't see the problem.  Every country SHOULD have an sos service.
> A
> >> > country that has a single number emergency system normally SHOULD
> NOT
> >> list
> >> > other services, but if it does, it uses the single emergency number
> and
> >> > the
> >> > single PSAP URI for all of the services.  A country that does not
> have a
> >> > single emergency number still should list an sos service with some
> URI
> >> and
> >> > service number, and MUST list their services with their service
> numbers
> >> > and
> >> > URIs.
> >>
> >> I'm with you up to this point. In the problem I thought Karl was
> raising,
> >> he
> >> used these examples:
> >>
> >> >> > <displayName xml:lang="en">North Carolian Police
> Dept.</displayName>
> >> >> > <service>urn:service:sos.police</service>
> >> >> > <uri>sip:police_nc@irt.cs.columbia.edu</uri>
> >> >> > <serviceNumber>911</serviceNumber>
> >> >>
> >> >> > <displayName xml:lang="en">North Carolian Fire
> Dept.</displayName>
> >> >> > <service>urn:service:sos.fire</service>
> >> >> > <uri>sip:fire_nc@irt.cs.columbia.edu</uri>
> >> >> > <serviceNumber>911</serviceNumber>
> >>
> >> which use the same serviceNumber and DIFFERENT uris for multiple
> services.
> >>
> >> What happens then? I have some thoughts but someone else probably has
> >> clearer thoughts.
> >>
> >> Spencer
> >>
> >>
> >>
> >> _______________________________________________
> >> Ecrit mailing list
> >> Ecrit@ietf.org
> >> https://www1.ietf.org/mailman/listinfo/ecrit
> >
> >
> >_______________________________________________
> >Ecrit mailing list
> >Ecrit@ietf.org
> >https://www1.ietf.org/mailman/listinfo/ecrit
> 
> 
> _______________________________________________
> Ecrit mailing list
> Ecrit@ietf.org
> https://www1.ietf.org/mailman/listinfo/ecrit
> 
> *****
> 
> The information transmitted is intended only for the person or entity to
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> privileged material. Any review, retransmission, dissemination or other
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Date: Wed, 16 Jan 2008 10:26:19 -0800
To: "Stark, Barbara" <bs7652@att.com>, "Brian Rosen" <br@brianrosen.net>,
	"Spencer Dawkins" <spencer@mcsr-labs.org>, "ECRIT" <ecrit@ietf.org>
From: Ted Hardie <hardie@qualcomm.com>
Subject: RE: [Ecrit] Services with same Service Number
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At 12:58 PM -0500 1/16/08, Stark, Barbara wrote:
>Hmmm. No, I don't think it's about the ability of the client to invoke
>services. It's about the methods the user uses to invoke services. Users
>dial digits. The main purpose of the service number was for dialed digit
>string recognition, for backward compatibility with existing ways that
>people currently signal "Connect me with emergency services". That is,
>they pick up the phone (SIP or not) and dial 9-1-1, 1-1-2, 0-0-0, or
>whatever string that they think should connect them with the help they
>need.


>The device sees that the user dialed "9-1-1", and sees that this string
>is one of the stings returned by LoST (or otherwise configured).

I think you have the mapping wrong.  The 911 string dialed by the
user is the UI invocation; it's the 3-button equivalent of the big
red button that says "call for help" in jurisdictions that have a single
response view of the world.  If LoST had not been previously run,
I would expect it to cause LoST to take the location of the device
and a service urn of sos (unadorned, since 911 is general).  It should
then get back a set of URIs and a service number.  Presuming
that the device can use one of those URIs, it would then invoke the
protocol processing associated with the URI scheme (SIP, in
the examples we've been discussing).  If it cannot, then it
might use the service Number to create a circuit switched call.
That circuit switched call might be to 112.

As "additional data" in a phone with sufficient power, it might
also return to the user the information "dialing local emergency
response at 112", so the user knows it can invoke local emergency
response.    When the user next dials 112,  them implementation
would do exactly the same thing as it did with 911, only the
service number and invocation string would happen to match.

Again, this is the base case.  If the phone pre-loads LoST information
and gets mappings beyond those for which the user knows invocation
UI methods, it might in some cases create them.  That might be a drop
down list, a voice prompt (now press one for fire, two for police, three
for medical emergencies, or stay on the line) or something else.
It might also add the service numbers to a list of patterns in looks
for as invocations of emergency services (since an invocation
results in the same device behavior whether  the invocation string
matches the resulting service number or not, this is okay).  But if it pre-loads this
information by *replacing* the invocation string 911 with 112 because of
local data on the service number, it has not done anyone any favors. 

				regards,
					Ted


> The
>device now needs exactly one service urn and route uri to associate with
>that string, to create a properly formed SIP INVITE (per phonebcp), if
>it uses SIP. If it has more than one, then it needs precise rules for
>selecting one. I think this is what Brian said. And I agree with Brian.
>Barbara
>
>-----Original Message-----
>From: Ted Hardie [mailto:hardie@qualcomm.com]
>Sent: Wednesday, January 16, 2008 12:03 PM
>To: Brian Rosen; 'Spencer Dawkins'; 'ECRIT'
>Subject: RE: [Ecrit] Services with same Service Number
>
>At 10:34 AM -0500 1/16/08, Brian Rosen wrote:
>>Right, I see the problem; since we have no priority or precedence of
>>services, if the user enters "9-1-1", what URI should be used?
>>
>>The answer is of course urn:service:sos, but we don't have anything
>that
>>says that anywhere.
>>
>>We have two options:
>>1. Disallow the circumstance; two services can't have the same service
>>number
>>2. Specify priority somehow
>
>I think we're heading off into some tall, tall weeds here.  Let's back
>up
>a step.  The base case is this:  a client presents a LoST server with a
>specific
>service  URN and a location.  It sends back a set of URIs, commonly
>including
>a SIP URI, which will be used to reach the service responders.   It also
>gets back a service number.  That's used *in cases where the client
>cannot
>invoke the protocols associated with the URIs directly*.  In the case
>where the client got a SIP URI, and has a SIP stack, it uses SIP.  If it
>didn't need voice and got an SMS URI, it might use SMS. 
>
>If it does not have a SIP stack, it may use the service number.  But in
>that
>case, there *is no guarantee it is being routed to the same PSAP as it
>would
>have reached with a known locality*; it gets routed to whatever its
>circuit-switched
>routing takes it.  It likely can't even send along the location with
>that
>invocation.  This is a fallback or "additional info" that a user might
>find handy
>the next they are near this location and calling from some less-capable
>device like a payphone (not that there are many of those any more).  It
>should never take precedence over a locality-informed URI.
>
>I hope that is clear enough to everyone.
>
>I think "listServices", which is where we started this discussion, may
>be somewhat
>confusing because you see all at once that the match between URIs and
>service
>numbers may not one-to-one (and, based on jurisidictional choices, it
>can be interesting
>in lots of ways), but the influence of location on specific results is
>opaque.
>But that query shouldn't take the place of the actual LoST query and
>results processing.  Start from *that* context, and work outward to
>listServices, and
>I believe it gets a lot clearer fast.
>
>			regards,
>				Ted
>
>
>
>
>
>
>>Let's think through the cases:
>>1. The U.S. case works with 1), and if we specified sos has priority,
>then
>>it would work with 2)
>>2. The German case.  1-1-2 is fire/ems, 1-1-0 is police.  So, police
>would
>>have a different service number and URI, fire/ems would have the same
>uri
>>and the same service number.  Priority wouldn't really matter; whether
>you
>>used 1-1-2 for fire or 1-1-2 for sos, it works.
>>3. The French case.  Police is 1-7, medical has "more severe - 1-5,
>less
>>severe 1-8", and Fire is 1-8.  1-1-2 is answered by 1-5 or 1-8 in
>different
>>parts of the country.  This works without priority, because all of the
>>services have different service numbers and uris and sos has it's own
>>service number and a uri that overlaps with 1-5 or 1-8 depending on
>>location.
>>
>>
>>Go look at:
>>http://en.wikipedia.org/wiki/Emergency_telephone_number
>>
>>and see if you can spot a problem with making sos have more priority
>than
>>any subservice when the sos dial code is re-used for a specific
>service.
>>
>>Brian
>>
>>> -----Original Message-----
>>> From: Spencer Dawkins [mailto:spencer@mcsr-labs.org]
>>> Sent: Wednesday, January 16, 2008 9:59 AM
>>> To: 'ECRIT'
>>> Subject: Re: [Ecrit] Services with same Service Number
>>>
>>> Hi, Brian,
>>>
>>> Thanks for the feedback.
>>>
>>>
>>> >I think a country which only had a single emergency number would not
>>> > normally list individual services.  It would only list the single
>sos
>>> > service.
>>> >
>>> > However, if it did, it would list all services with the single
>number as
>>> > the
>>> > service number as well as the sos service.  That shouldn't cause
>any
>>> > confusion at the endpoint.
>>> >
>>> > Generally, because of 1-1-2, every country has SOME service that
>>> responds
>>> > to
>>> > 1-1-2 even if they don't really have a single emergency number
>system.
>> > > That
>>> > would be the service whose URI was in sos.
>>>
>>> OK so far...
>>>
>>> > I don't see the problem.  Every country SHOULD have an sos service.
>A
>>> > country that has a single number emergency system normally SHOULD
>NOT
>>> list
>>> > other services, but if it does, it uses the single emergency number
>and
>>> > the
>>> > single PSAP URI for all of the services.  A country that does not
>have a
>>> > single emergency number still should list an sos service with some
>URI
>>> and
>>> > service number, and MUST list their services with their service
>numbers
>>> > and
>>> > URIs.
>>>
>>> I'm with you up to this point. In the problem I thought Karl was
>raising,
>>> he
>>> used these examples:
>>>
>>> >> > <displayName xml:lang="en">North Carolian Police
>Dept.</displayName>
>>> >> > <service>urn:service:sos.police</service>
>>> >> > <uri>sip:police_nc@irt.cs.columbia.edu</uri>
> >> >> > <serviceNumber>911</serviceNumber>
>>> >>
>>> >> > <displayName xml:lang="en">North Carolian Fire
>Dept.</displayName>
>>> >> > <service>urn:service:sos.fire</service>
>>> >> > <uri>sip:fire_nc@irt.cs.columbia.edu</uri>
>>> >> > <serviceNumber>911</serviceNumber>
>>>
>>> which use the same serviceNumber and DIFFERENT uris for multiple
>services.
>>>
>>> What happens then? I have some thoughts but someone else probably has
>>> clearer thoughts.
>>>
>>> Spencer
>>>
>>>
>>>
>>> _______________________________________________
>>> Ecrit mailing list
>>> Ecrit@ietf.org
>>> https://www1.ietf.org/mailman/listinfo/ecrit
>>
>>
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>The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential, proprietary, and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from all computers. GA622


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Subject: RE: [Ecrit] Services with same Service Number
Date: Wed, 16 Jan 2008 13:50:07 -0500
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> I think you have the mapping wrong.  The 911 string dialed by the
> user is the UI invocation; it's the 3-button equivalent of the big
> red button that says "call for help" in jurisdictions that have a single
> response view of the world.  If LoST had not been previously run,
> I would expect it to cause LoST to take the location of the device
> and a service urn of sos (unadorned, since 911 is general).  It should
> then get back a set of URIs and a service number.  Presuming
> that the device can use one of those URIs, it would then invoke the
> protocol processing associated with the URI scheme (SIP, in
> the examples we've been discussing).  If it cannot, then it
> might use the service Number to create a circuit switched call.
> That circuit switched call might be to 112.
Huh?

The numbers came from LoST.  For the phone to recognize them, it has to have
them, and it gets them from LoST primarily.  There ARE other ways: it can
get dial string to service mappings by configuration for example.

That's the service number.

It compares local strings to these service numbers, and when it has a match,
it invokes emergency call processing.  

The result of the match of dialed digits is the service URN.

PhoneBCP says that it should update its location and the service URN to PSAP
URI mapping at call time.  So it should take the service URN and get a new
PSAP URI from LoST.  If that fails, it can use the cached URI.

That's the PSAP URI

The phone looks for the service number, maps the service number to the
service URN and maps the service URN to the PSAP URI.
> 
> As "additional data" in a phone with sufficient power, it might
> also return to the user the information "dialing local emergency
> response at 112", so the user knows it can invoke local emergency
> response.    When the user next dials 112,  them implementation
> would do exactly the same thing as it did with 911, only the
> service number and invocation string would happen to match.
Where did this come from?  There isn't anything like that I know of.
It may well be the case that you can get two service numbers for one
service.  This would be the case in, for example, the U.K, where both 9-9-9
and 1-1-2 are acceptable.  However, you get that from LoST, or you get it
from configuration and it still gives you service number to service URN.
You can have more than one service number that maps to the same service URN,
but in this thread, we're talking about having a service number map to more
than one service URN, and we have a problem with that.

> 
> Again, this is the base case.  If the phone pre-loads LoST information
> and gets mappings beyond those for which the user knows invocation
> UI methods, it might in some cases create them.  That might be a drop
> down list, a voice prompt (now press one for fire, two for police, three
> for medical emergencies, or stay on the line) or something else.
> It might also add the service numbers to a list of patterns in looks
> for as invocations of emergency services (since an invocation
> results in the same device behavior whether  the invocation string
> matches the resulting service number or not, this is okay).  But if it
> pre-loads this
> information by *replacing* the invocation string 911 with 112 because of
> local data on the service number, it has not done anyone any favors.
Agree, but that's not the problem at hand.  The problem at hand is having
9-1-1 map to urn:service:sos AND having 9-1-1 map to urn:service:sos.police.

It's okay to have more than one service number map to the same service URN,
it's a problem to have more than one service URN map to the same service
number.

Brian


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Subject: RE: [Ecrit] Services with same Service Number
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=20
>We have two options:
>1. Disallow the circumstance; two services can't have the same service
>number
>2. Specify priority somehow

As we think about these two options, we should also consider the
possibility that configured "home" service numbers might overlap with
LoST-provided numbers. It's theoretically possible for the same string
to have a completely different service urn in different countries.

Based on previous discussions, I'm assuming that you (Brian) would
prefer for the LoST urn and uri to have precedence. I think that would
be an ok rule. Are you thinking phonebcp for this?
Barbara

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Good thought.  Implies we can't just rule it away; the configuration tool
and LoST don't talk to one another.

The problem you hint at will definitely occur.  The typical use for
configuration data is to get "home" dial strings, and LoST gives you
"visited" dial strings.  I agree we're sure to get problems there.

So, yes, I would favor LoST over any other way to get the data, and yes, I'm
thinking phonebcp.

Brian

> -----Original Message-----
> From: Stark, Barbara [mailto:bs7652@att.com]
> Sent: Wednesday, January 16, 2008 2:19 PM
> To: Ted Hardie; Brian Rosen; Spencer Dawkins; ECRIT
> Subject: RE: [Ecrit] Services with same Service Number
> 
> 
> >We have two options:
> >1. Disallow the circumstance; two services can't have the same service
> >number
> >2. Specify priority somehow
> 
> As we think about these two options, we should also consider the
> possibility that configured "home" service numbers might overlap with
> LoST-provided numbers. It's theoretically possible for the same string
> to have a completely different service urn in different countries.
> 
> Based on previous discussions, I'm assuming that you (Brian) would
> prefer for the LoST urn and uri to have precedence. I think that would
> be an ok rule. Are you thinking phonebcp for this?
> Barbara
> 
> *****
> 
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Date: Wed, 16 Jan 2008 11:40:52 -0800
To: "Brian Rosen" <br@brianrosen.net>, "'Stark, Barbara'" <bs7652@att.com>,
	"'Spencer Dawkins'" <spencer@mcsr-labs.org>, "'ECRIT'" <ecrit@ietf.org>
From: Ted Hardie <hardie@qualcomm.com>
Subject: RE: [Ecrit] Services with same Service Number
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At 1:50 PM -0500 1/16/08, Brian Rosen wrote:
> > I think you have the mapping wrong.  The 911 string dialed by the
>> user is the UI invocation; it's the 3-button equivalent of the big
>> red button that says "call for help" in jurisdictions that have a single
>> response view of the world.  If LoST had not been previously run,
>> I would expect it to cause LoST to take the location of the device
>> and a service urn of sos (unadorned, since 911 is general).  It should
>> then get back a set of URIs and a service number.  Presuming
>> that the device can use one of those URIs, it would then invoke the
>> protocol processing associated with the URI scheme (SIP, in
>> the examples we've been discussing).  If it cannot, then it
>> might use the service Number to create a circuit switched call.
>> That circuit switched call might be to 112.
>Huh?
>
>The numbers came from LoST.  For the phone to recognize them, it has to have
>them, and it gets them from LoST primarily.  There ARE other ways: it can
>get dial string to service mappings by configuration for example.

First, I just went to look up "service number" in phonebcp, and found
that the string isn't even found.  It consistently uses "dial string" as
you use it above.  Some reference mapping "dial string" in phonebcp
specifically to "service Number" in LoST seems like a good idea,
probably here:

ED-7/SP-6 Local emergency dial strings SHOULD be determined from LoST
   [I-D.ietf-ecrit-lost].

Second, if I understood Barbara right, she saying that what users will
do on phone is mostly dial numbers; I agree with that, and I think phonebcp
agrees with that when it talks about recognition of both local and
home dial strings in Section 5.  Those largely come out of the user's
head as known UI invocations; since a user may or may not know
the local dial string, both UI invocations have to work.  I think
we agree on that, and that the current phonebcp text says it here:

   ED-3 Endpoints SHOULD recognize dial strings of emergency calls.  If
   the service provider always knows the location of the device, then
   the service provider could recognize them.

   SP-2 Proxy servers SHOULD recognize emergency dial string if for some
   reason the endpoint does not recognize them.  This cannot be relied
   upon by the device if the service provider cannot always determine
   the location of the device.

   ED-4/SP-3 Emergency calls MUST be marked with a Service URN in the
   Request-URI of the INVITE.

   ED-5/SP-4 Local dial strings MUST be recognized.

   ED-6/SP-5 Home dial strings MAY be recognized.

Where I have been focused in this discussion is on what a device does if it gets
back a service Number with a LoST response and cannot use the URIs in the
set that is returned.  I think the what it does if it *can* is clear:  it uses those
URIs.  I think where we may disagree is what it does if it cannot:  I think either
the device or the user should be able to take the service Number and attempt
to make a call (either on that phone or another) using just the service Number.
The particular case in my head is the one where a device with a cellular
data connection that would normally complete this using SIP finds it cannot
and falls back to a circuit-switched call instead (e.g. 1xRTT).  That , in essence,
treats the service Number as both a dialstring and more-or-less as the source
of a constructed Tel URI. 

Possibly we disagree on this point, and I'd be interested to know whether we
do or do not.


<snip>

>
>>
>> Again, this is the base case.  If the phone pre-loads LoST information
>> and gets mappings beyond those for which the user knows invocation
>> UI methods, it might in some cases create them.  That might be a drop
>> down list, a voice prompt (now press one for fire, two for police, three
>> for medical emergencies, or stay on the line) or something else.
> > It might also add the service numbers to a list of patterns in looks
>> for as invocations of emergency services (since an invocation
>> results in the same device behavior whether  the invocation string
>> matches the resulting service number or not, this is okay).  But if it
>> pre-loads this
>> information by *replacing* the invocation string 911 with 112 because of
>> local data on the service number, it has not done anyone any favors.
>Agree, but that's not the problem at hand.  The problem at hand is having
>9-1-1 map to urn:service:sos AND having 9-1-1 map to urn:service:sos.police.

If 9-1-1 maps to urn:service:sos and 9-1-1 maps to urn:service:sos.police
and the contact URIs returned in the set are the same, there is no fundamental
problem.  The call still completes and gets to the right place.  If the UI
invocation used to make the call was just the dialed string, then I would
say that the top-level of the hierarchy should be used (urn:service:sos
rather than urn:service:sos.police) as an indicator. 

If 9-1-1 maps to urn:service:sos and 9-1-1 maps to urn:service:sos.police
and the contact URIs returned in the set are not the same, I believe
the sensible thing to do for a UI invocation based on the dial
string only is to route to urn:service:sos; it's the top of the hierarchy
and if you have no other input, that's what you use.  But if there
is another way to make the selection (drop down, voice prompt,
etc.), you might allow that to make a direct selection of the
urn:service:sos.police choice, and then route directly there.  Forbidding
that because there is no dialstring possibility doesn't make sense to
me.  People may *mostly* use dialstrings on phones, but there are more
capable devices out and allowing them to make more precise choices
seems reasonable to me if it does not prevent the base case from
working.

				regards,
					Ted






>It's okay to have more than one service number map to the same service URN,
>it's a problem to have more than one service URN map to the same service
>number.
>
>Brian


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From: "Brian Rosen" <br@brianrosen.net>
To: "'Ted Hardie'" <hardie@qualcomm.com>, "'Stark, Barbara'" <bs7652@att.com>,
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Subject: RE: [Ecrit] Services with same Service Number
Date: Wed, 16 Jan 2008 15:06:49 -0500
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I'm doing an update to phonebcp now, so I'll fix the terminology issue.

Definitely agree users will dial numbers to reach emergency services.  We
don't like big red emergency buttons.  However, it's possible that better
UIs that don't have the problems of big red emergency buttons can be
devised, and I wouldn't want to rule them out.

IFF the phone has an alternate way to place a call (use CS instead of PS)
AND its PS mechanisms fail, then indeed it could use any of the dial strings
it has to try to reach someone who can help.  I think that such cases are
pretty much restricted to IMS systems, and I don't think we need to spend
much time on them, but if there is support, we could mention it in phonebcp.
I think those cases are rare enough that we don't need much guidance (like
what number has priority if there is more than one).

The only way you can get to the situation where you have two URIs for the
same dial string is something like the case Barbara discusses ("home"
configuration + "visited" LoST discovery), or the case described below.
When dialing is used, we must just use a rule (highest point in the
hierarchy, LoST results preferred over other sources).  

Generally, making choices when you are stressed is usually NOT a good idea,
and getting the call to someone ASAP is probably more important.

If the LoST database looked like the example we're using, the rule would
work, and it would be possible to generate a UI that allowed a user to
choose police/fire/ems or overall emergency, with the call going to the
appropriate URI.  That may actually be of some use if we could get the UI
right.  All the URIs may actually resolve to the same domain, but the PSAP
may be able to use the information profitably (the user is passing
information on which service they think they need).  That could preload
certain screens at the PSAP.  Of course, the call taker may decide to
override that based on the information gleaned from the call, and local
policy, but it could shave some time off response.

However, it ONLY works if there is a clear rule for what the UA should do
when the digits that map to two URIs is entered, and it only works if
someone develops a UI that really does work better than dial strings.

Brian

> -----Original Message-----
> From: Ted Hardie [mailto:hardie@qualcomm.com]
> Sent: Wednesday, January 16, 2008 2:41 PM
> To: Brian Rosen; 'Stark, Barbara'; 'Spencer Dawkins'; 'ECRIT'
> Subject: RE: [Ecrit] Services with same Service Number
> 
> At 1:50 PM -0500 1/16/08, Brian Rosen wrote:
> > > I think you have the mapping wrong.  The 911 string dialed by the
> >> user is the UI invocation; it's the 3-button equivalent of the big
> >> red button that says "call for help" in jurisdictions that have a
> single
> >> response view of the world.  If LoST had not been previously run,
> >> I would expect it to cause LoST to take the location of the device
> >> and a service urn of sos (unadorned, since 911 is general).  It should
> >> then get back a set of URIs and a service number.  Presuming
> >> that the device can use one of those URIs, it would then invoke the
> >> protocol processing associated with the URI scheme (SIP, in
> >> the examples we've been discussing).  If it cannot, then it
> >> might use the service Number to create a circuit switched call.
> >> That circuit switched call might be to 112.
> >Huh?
> >
> >The numbers came from LoST.  For the phone to recognize them, it has to
> have
> >them, and it gets them from LoST primarily.  There ARE other ways: it can
> >get dial string to service mappings by configuration for example.
> 
> First, I just went to look up "service number" in phonebcp, and found
> that the string isn't even found.  It consistently uses "dial string" as
> you use it above.  Some reference mapping "dial string" in phonebcp
> specifically to "service Number" in LoST seems like a good idea,
> probably here:
> 
> ED-7/SP-6 Local emergency dial strings SHOULD be determined from LoST
>    [I-D.ietf-ecrit-lost].
> 
> Second, if I understood Barbara right, she saying that what users will
> do on phone is mostly dial numbers; I agree with that, and I think
> phonebcp
> agrees with that when it talks about recognition of both local and
> home dial strings in Section 5.  Those largely come out of the user's
> head as known UI invocations; since a user may or may not know
> the local dial string, both UI invocations have to work.  I think
> we agree on that, and that the current phonebcp text says it here:
> 
>    ED-3 Endpoints SHOULD recognize dial strings of emergency calls.  If
>    the service provider always knows the location of the device, then
>    the service provider could recognize them.
> 
>    SP-2 Proxy servers SHOULD recognize emergency dial string if for some
>    reason the endpoint does not recognize them.  This cannot be relied
>    upon by the device if the service provider cannot always determine
>    the location of the device.
> 
>    ED-4/SP-3 Emergency calls MUST be marked with a Service URN in the
>    Request-URI of the INVITE.
> 
>    ED-5/SP-4 Local dial strings MUST be recognized.
> 
>    ED-6/SP-5 Home dial strings MAY be recognized.
> 
> Where I have been focused in this discussion is on what a device does if
> it gets
> back a service Number with a LoST response and cannot use the URIs in the
> set that is returned.  I think the what it does if it *can* is clear:  it
> uses those
> URIs.  I think where we may disagree is what it does if it cannot:  I
> think either
> the device or the user should be able to take the service Number and
> attempt
> to make a call (either on that phone or another) using just the service
> Number.
> The particular case in my head is the one where a device with a cellular
> data connection that would normally complete this using SIP finds it
> cannot
> and falls back to a circuit-switched call instead (e.g. 1xRTT).  That , in
> essence,
> treats the service Number as both a dialstring and more-or-less as the
> source
> of a constructed Tel URI.
> 
> Possibly we disagree on this point, and I'd be interested to know whether
> we
> do or do not.
> 
> 
> <snip>
> 
> >
> >>
> >> Again, this is the base case.  If the phone pre-loads LoST information
> >> and gets mappings beyond those for which the user knows invocation
> >> UI methods, it might in some cases create them.  That might be a drop
> >> down list, a voice prompt (now press one for fire, two for police,
> three
> >> for medical emergencies, or stay on the line) or something else.
> > > It might also add the service numbers to a list of patterns in looks
> >> for as invocations of emergency services (since an invocation
> >> results in the same device behavior whether  the invocation string
> >> matches the resulting service number or not, this is okay).  But if it
> >> pre-loads this
> >> information by *replacing* the invocation string 911 with 112 because
> of
> >> local data on the service number, it has not done anyone any favors.
> >Agree, but that's not the problem at hand.  The problem at hand is having
> >9-1-1 map to urn:service:sos AND having 9-1-1 map to
> urn:service:sos.police.
> 
> If 9-1-1 maps to urn:service:sos and 9-1-1 maps to urn:service:sos.police
> and the contact URIs returned in the set are the same, there is no
> fundamental
> problem.  The call still completes and gets to the right place.  If the UI
> invocation used to make the call was just the dialed string, then I would
> say that the top-level of the hierarchy should be used (urn:service:sos
> rather than urn:service:sos.police) as an indicator.
> 
> If 9-1-1 maps to urn:service:sos and 9-1-1 maps to urn:service:sos.police
> and the contact URIs returned in the set are not the same, I believe
> the sensible thing to do for a UI invocation based on the dial
> string only is to route to urn:service:sos; it's the top of the hierarchy
> and if you have no other input, that's what you use.  But if there
> is another way to make the selection (drop down, voice prompt,
> etc.), you might allow that to make a direct selection of the
> urn:service:sos.police choice, and then route directly there.  Forbidding
> that because there is no dialstring possibility doesn't make sense to
> me.  People may *mostly* use dialstrings on phones, but there are more
> capable devices out and allowing them to make more precise choices
> seems reasonable to me if it does not prevent the base case from
> working.
> 
> 				regards,
> 					Ted
> 
> 
> 
> 
> 
> 
> >It's okay to have more than one service number map to the same service
> URN,
> >it's a problem to have more than one service URN map to the same service
> >number.
> >
> >Brian


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Subject: RE: [Ecrit] Services with same Service Number
Date: Wed, 16 Jan 2008 15:34:39 -0600
Message-ID: <E51D5B15BFDEFD448F90BDD17D41CFF103D83E96@AHQEX1.andrew.com>
In-Reply-To: <03e001c8587b$5621b350$640fa8c0@cis.neustar.com>
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Thread-Topic: [Ecrit] Services with same Service Number
Thread-Index: AchYd7a5gyU9CbbyQeW1ez2wvkV7NQAATi9wAANb60A=
References: <f77644530801150625i23663161vb0224df32794c59c@mail.gmail.com><XFE-SJC-21200zepDI800000f3f@xfe-sjc-212.amer.cisco.com><f77644530801152331p741a48f0ga38d2fd9f7525073@mail.gmail.com><XFE-SJC-211HtoOHlsd00001068@xfe-sjc-211.amer.cisco.com><f77644530801160207g43f42f15w1664b4518db44bdd@mail.gmail.com><150c01c8582c$e6854c80$6601a8c0@china.huawei.com><030d01c85840$772d2e20$640fa8c0@cis.neustar.com><186601c85850$44a57060$6601a8c0@china.huawei.com><033f01c85855$46111c10$640fa8c0@cis.neustar.com>
	<p06240600c3b3e5d5e2b4@[24.5.173.173]><7582BC68E4994F4ABF0BD4723975C3FA070A4180@crexc41p><p06240601c3b3f784079f@[129.46.226.27]><03c401c85870$9f6fb9e0$640fa8c0@cis.neustar.com><p06240603c3b406ca9bfc@[129.46.226.27]>
	<03e001c8587b$5621b350$640fa8c0@cis.neustar.com>
From: "Thomson, Martin" <Martin.Thomson@andrew.com>
To: "Brian Rosen" <br@brianrosen.net>, "Ted Hardie" <hardie@qualcomm.com>,
	"Stark, Barbara" <bs7652@att.com>,
	"Spencer Dawkins" <spencer@mcsr-labs.org>, "ECRIT" <ecrit@ietf.org>
X-OriginalArrivalTime: 16 Jan 2008 21:34:42.0248 (UTC)
	FILETIME=[9AE35C80:01C85887]
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From ecrit-bounces@ietf.org Wed Jan 16 16:56:24 2008
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From: "Brian Rosen" <br@brianrosen.net>
To: "'Thomson, Martin'" <Martin.Thomson@andrew.com>,
	"'Ted Hardie'" <hardie@qualcomm.com>, "'Stark, Barbara'" <bs7652@att.com>,
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	<E51D5B15BFDEFD448F90BDD17D41CFF103D83E96@AHQEX1.andrew.com>
Subject: RE: [Ecrit] Services with same Service Number
Date: Wed, 16 Jan 2008 16:56:16 -0500
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We're not proposing to use ordering.  We're proposing to use hierarchy (sos
is higher than sos.police).  I agree that sos is higher than any other
service.

I'm not sure I understand why you think following LoST doesn't work.
If you are visiting the U.S. from Greenland, and you dial 9-1-1, you should
get a PSAP.  If you intended to order pizza, you will be surprised.
However, you definitely DON'T want to get the local pizza service.
Always preferring LoST would always make the local dialing plan take
priority.  That is correct.  Any configuration is wrong.  I don't feel great
about not having a way to override LoST, but I think it's a much more likely
failure to have local configuration be wrong then to have LoST be wrong.

Brian

> -----Original Message-----
> From: Thomson, Martin [mailto:Martin.Thomson@andrew.com]
> Sent: Wednesday, January 16, 2008 4:35 PM
> To: Brian Rosen; Ted Hardie; Stark, Barbara; Spencer Dawkins; ECRIT
> Subject: RE: [Ecrit] Services with same Service Number
> 
> Using ordering to imply priority isn't ideal, but as long as it is very
> clear in LoST (not phonebcp, this is protocol semantics) it should work.
> 
> I'm concerned about the question Barbara raised though.
> 
> To provide an extreme example of Barbara's conundrum: What if 911 called
> for a pizza in Greenland?  I assumed that this could be addressed by UA
> configuration on a device that the user owns; that is, they teach their UA
> to understand that 911 == urn:service:sos.  However, that doesn't work if
> they are visiting someone and just pick up their host's UA.  It also
> doesn't work if you force LoST to take priority.
> 
> I agree though, forcing a series of questions for an emergency call isn't
> a good idea.  We need a sensible default behaviour.  Perhaps something
> along the lines of any service in the urn:service:sos* path overrides any
> other service.
> 
> _M
> 
> > -----Original Message-----
> > From: Brian Rosen [mailto:br@brianrosen.net]
> > Sent: Thursday, 17 January 2008 7:07 AM
> > To: 'Ted Hardie'; 'Stark, Barbara'; 'Spencer Dawkins'; 'ECRIT'
> > Subject: RE: [Ecrit] Services with same Service Number
> >
> > I'm doing an update to phonebcp now, so I'll fix the terminology issue.
> >
> > Definitely agree users will dial numbers to reach emergency services.
> We
> > don't like big red emergency buttons.  However, it's possible that
> better
> > UIs that don't have the problems of big red emergency buttons can be
> > devised, and I wouldn't want to rule them out.
> >
> > IFF the phone has an alternate way to place a call (use CS instead of
> PS)
> > AND its PS mechanisms fail, then indeed it could use any of the dial
> > strings
> > it has to try to reach someone who can help.  I think that such cases
> are
> > pretty much restricted to IMS systems, and I don't think we need to
> spend
> > much time on them, but if there is support, we could mention it in
> > phonebcp.
> > I think those cases are rare enough that we don't need much guidance
> (like
> > what number has priority if there is more than one).
> >
> > The only way you can get to the situation where you have two URIs for
> the
> > same dial string is something like the case Barbara discusses ("home"
> > configuration + "visited" LoST discovery), or the case described below.
> > When dialing is used, we must just use a rule (highest point in the
> > hierarchy, LoST results preferred over other sources).
> >
> > Generally, making choices when you are stressed is usually NOT a good
> idea,
> > and getting the call to someone ASAP is probably more important.
> >
> > If the LoST database looked like the example we're using, the rule would
> > work, and it would be possible to generate a UI that allowed a user to
> > choose police/fire/ems or overall emergency, with the call going to the
> > appropriate URI.  That may actually be of some use if we could get the
> UI
> > right.  All the URIs may actually resolve to the same domain, but the
> PSAP
> > may be able to use the information profitably (the user is passing
> > information on which service they think they need).  That could preload
> > certain screens at the PSAP.  Of course, the call taker may decide to
> > override that based on the information gleaned from the call, and local
> > policy, but it could shave some time off response.
> >
> > However, it ONLY works if there is a clear rule for what the UA should
> do
> > when the digits that map to two URIs is entered, and it only works if
> > someone develops a UI that really does work better than dial strings.
> >
> > Brian
> >
> > > -----Original Message-----
> > > From: Ted Hardie [mailto:hardie@qualcomm.com]
> > > Sent: Wednesday, January 16, 2008 2:41 PM
> > > To: Brian Rosen; 'Stark, Barbara'; 'Spencer Dawkins'; 'ECRIT'
> > > Subject: RE: [Ecrit] Services with same Service Number
> > >
> > > At 1:50 PM -0500 1/16/08, Brian Rosen wrote:
> > > > > I think you have the mapping wrong.  The 911 string dialed by the
> > > >> user is the UI invocation; it's the 3-button equivalent of the big
> > > >> red button that says "call for help" in jurisdictions that have a
> > > single
> > > >> response view of the world.  If LoST had not been previously run,
> > > >> I would expect it to cause LoST to take the location of the device
> > > >> and a service urn of sos (unadorned, since 911 is general).  It
> > should
> > > >> then get back a set of URIs and a service number.  Presuming
> > > >> that the device can use one of those URIs, it would then invoke the
> > > >> protocol processing associated with the URI scheme (SIP, in
> > > >> the examples we've been discussing).  If it cannot, then it
> > > >> might use the service Number to create a circuit switched call.
> > > >> That circuit switched call might be to 112.
> > > >Huh?
> > > >
> > > >The numbers came from LoST.  For the phone to recognize them, it has
> to
> > > have
> > > >them, and it gets them from LoST primarily.  There ARE other ways: it
> > can
> > > >get dial string to service mappings by configuration for example.
> > >
> > > First, I just went to look up "service number" in phonebcp, and found
> > > that the string isn't even found.  It consistently uses "dial string"
> as
> > > you use it above.  Some reference mapping "dial string" in phonebcp
> > > specifically to "service Number" in LoST seems like a good idea,
> > > probably here:
> > >
> > > ED-7/SP-6 Local emergency dial strings SHOULD be determined from LoST
> > >    [I-D.ietf-ecrit-lost].
> > >
> > > Second, if I understood Barbara right, she saying that what users will
> > > do on phone is mostly dial numbers; I agree with that, and I think
> > > phonebcp
> > > agrees with that when it talks about recognition of both local and
> > > home dial strings in Section 5.  Those largely come out of the user's
> > > head as known UI invocations; since a user may or may not know
> > > the local dial string, both UI invocations have to work.  I think
> > > we agree on that, and that the current phonebcp text says it here:
> > >
> > >    ED-3 Endpoints SHOULD recognize dial strings of emergency calls.
> If
> > >    the service provider always knows the location of the device, then
> > >    the service provider could recognize them.
> > >
> > >    SP-2 Proxy servers SHOULD recognize emergency dial string if for
> some
> > >    reason the endpoint does not recognize them.  This cannot be relied
> > >    upon by the device if the service provider cannot always determine
> > >    the location of the device.
> > >
> > >    ED-4/SP-3 Emergency calls MUST be marked with a Service URN in the
> > >    Request-URI of the INVITE.
> > >
> > >    ED-5/SP-4 Local dial strings MUST be recognized.
> > >
> > >    ED-6/SP-5 Home dial strings MAY be recognized.
> > >
> > > Where I have been focused in this discussion is on what a device does
> if
> > > it gets
> > > back a service Number with a LoST response and cannot use the URIs in
> > the
> > > set that is returned.  I think the what it does if it *can* is clear:
> > it
> > > uses those
> > > URIs.  I think where we may disagree is what it does if it cannot:  I
> > > think either
> > > the device or the user should be able to take the service Number and
> > > attempt
> > > to make a call (either on that phone or another) using just the
> service
> > > Number.
> > > The particular case in my head is the one where a device with a
> cellular
> > > data connection that would normally complete this using SIP finds it
> > > cannot
> > > and falls back to a circuit-switched call instead (e.g. 1xRTT).  That
> ,
> > in
> > > essence,
> > > treats the service Number as both a dialstring and more-or-less as the
> > > source
> > > of a constructed Tel URI.
> > >
> > > Possibly we disagree on this point, and I'd be interested to know
> > whether
> > > we
> > > do or do not.
> > >
> > >
> > > <snip>
> > >
> > > >
> > > >>
> > > >> Again, this is the base case.  If the phone pre-loads LoST
> > information
> > > >> and gets mappings beyond those for which the user knows invocation
> > > >> UI methods, it might in some cases create them.  That might be a
> drop
> > > >> down list, a voice prompt (now press one for fire, two for police,
> > > three
> > > >> for medical emergencies, or stay on the line) or something else.
> > > > > It might also add the service numbers to a list of patterns in
> looks
> > > >> for as invocations of emergency services (since an invocation
> > > >> results in the same device behavior whether  the invocation string
> > > >> matches the resulting service number or not, this is okay).  But if
> > it
> > > >> pre-loads this
> > > >> information by *replacing* the invocation string 911 with 112
> because
> > > of
> > > >> local data on the service number, it has not done anyone any
> favors.
> > > >Agree, but that's not the problem at hand.  The problem at hand is
> > having
> > > >9-1-1 map to urn:service:sos AND having 9-1-1 map to
> > > urn:service:sos.police.
> > >
> > > If 9-1-1 maps to urn:service:sos and 9-1-1 maps to
> > urn:service:sos.police
> > > and the contact URIs returned in the set are the same, there is no
> > > fundamental
> > > problem.  The call still completes and gets to the right place.  If
> the
> > UI
> > > invocation used to make the call was just the dialed string, then I
> > would
> > > say that the top-level of the hierarchy should be used
> (urn:service:sos
> > > rather than urn:service:sos.police) as an indicator.
> > >
> > > If 9-1-1 maps to urn:service:sos and 9-1-1 maps to
> > urn:service:sos.police
> > > and the contact URIs returned in the set are not the same, I believe
> > > the sensible thing to do for a UI invocation based on the dial
> > > string only is to route to urn:service:sos; it's the top of the
> > hierarchy
> > > and if you have no other input, that's what you use.  But if there
> > > is another way to make the selection (drop down, voice prompt,
> > > etc.), you might allow that to make a direct selection of the
> > > urn:service:sos.police choice, and then route directly there.
> > Forbidding
> > > that because there is no dialstring possibility doesn't make sense to
> > > me.  People may *mostly* use dialstrings on phones, but there are more
> > > capable devices out and allowing them to make more precise choices
> > > seems reasonable to me if it does not prevent the base case from
> > > working.
> > >
> > > 				regards,
> > > 					Ted
> > >
> > >
> > >
> > >
> > >
> > >
> > > >It's okay to have more than one service number map to the same
> service
> > > URN,
> > > >it's a problem to have more than one service URN map to the same
> > service
> > > >number.
> > > >
> > > >Brian
> >
> >
> > _______________________________________________
> > Ecrit mailing list
> > Ecrit@ietf.org
> > https://www1.ietf.org/mailman/listinfo/ecrit
> 
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From ecrit-bounces@ietf.org Wed Jan 16 16:57:57 2008
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From: Henning Schulzrinne <hgs@cs.columbia.edu>
To: "Thomson, Martin" <Martin.Thomson@andrew.com>
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Subject: Re: [Ecrit] Services with same Service Number
Date: Wed, 16 Jan 2008 16:57:50 -0500
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This is not purely hypothetical. There are numbers (118 is an example)  
that are both emergency numbers and have other functions elsewhere  
(directory assistance).

One reasonable mechanism is to display a warning when you dial an  
emergency dial string. If you expected pizza, you'll investigate. This  
case can only arise if that number is emergency at home, non-emergency  
in the visited country. In other words, the person dialing will  
probably recognize the source of the problem if given a sensible error  
message. ("The number you have dialed - 911 - is configured as an  
emergency number.")

The incidence of such cases should be very small, since it only  
affects tourists and certain short dialing strings. It seems highly  
unlikely that somebody remembers the US poison control 800# and then  
dials that while vacationing in Europe.

We have this problem today, to some extent: Dialing 112 on a GSM  
cellphone gets you emergency services anywhere, or so I've been told.  
I don't know if there's a directory service or pizza parlor using that  
number outside Europe.

Henning

On Jan 16, 2008, at 4:34 PM, Thomson, Martin wrote:

> Using ordering to imply priority isn't ideal, but as long as it is  
> very clear in LoST (not phonebcp, this is protocol semantics) it  
> should work.
>
> I'm concerned about the question Barbara raised though.
>
> To provide an extreme example of Barbara's conundrum: What if 911  
> called for a pizza in Greenland?  I assumed that this could be  
> addressed by UA configuration on a device that the user owns; that  
> is, they teach their UA to understand that 911 == urn:service:sos.   
> However, that doesn't work if they are visiting someone and just  
> pick up their host's UA.  It also doesn't work if you force LoST to  
> take priority.
>
> I agree though, forcing a series of questions for an emergency call  
> isn't a good idea.  We need a sensible default behaviour.  Perhaps  
> something along the lines of any service in the urn:service:sos*  
> path overrides any other service.


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From: "Thomson, Martin" <Martin.Thomson@andrew.com>
To: "Brian Rosen" <br@brianrosen.net>, "Ted Hardie" <hardie@qualcomm.com>,
	"Stark, Barbara" <bs7652@att.com>,
	"Spencer Dawkins" <spencer@mcsr-labs.org>, "ECRIT" <ecrit@ietf.org>
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Subject: RE: [Ecrit] Services with same Service Number
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Thread-Topic: [Ecrit] Services with same Service Number
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References: <f77644530801150625i23663161vb0224df32794c59c@mail.gmail.com><XFE-SJC-21200zepDI800000f3f@xfe-sjc-212.amer.cisco.com><f77644530801152331p741a48f0ga38d2fd9f7525073@mail.gmail.com><XFE-SJC-211HtoOHlsd00001068@xfe-sjc-211.amer.cisco.com><f77644530801160207g43f42f15w1664b4518db44bdd@mail.gmail.com><150c01c8582c$e6854c80$6601a8c0@china.huawei.com><030d01c85840$772d2e20$640fa8c0@cis.neustar.com><186601c85850$44a57060$6601a8c0@china.huawei.com><033f01c85855$46111c10$640fa8c0@cis.neustar.com>
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From: "Thomson, Martin" <Martin.Thomson@andrew.com>
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From: "Brian Rosen" <br@brianrosen.net>
To: "'Thomson, Martin'" <Martin.Thomson@andrew.com>,
	"'Ted Hardie'" <hardie@qualcomm.com>, "'Stark, Barbara'" <bs7652@att.com>,
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Subject: RE: [Ecrit] Services with same Service Number
Date: Wed, 16 Jan 2008 17:48:41 -0500
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I had only meant "LoST overrides" to apply to emergency services.  If in
fact the visited directory service number is 116, and your home fire
emergency number is 1-1-6, and you dial 1-1-6 on your phone while visiting,
you probably should get fire.  I say "probably", only because I wished it
would work that way.  It's not really clear to me that it actually should,
because it means we need to have escape mechanisms.  After all, this is a
change from current practice.  Currently, the VISITED dial plan holds, not
the home dial plan, for most services.  Something like Vonage is an
exception of course.

I wonder if we can actually specify this.  We may have to leave it to
implementers.  Vonage's answer, who does not normally support the
visited/home idea may have different needs than a mobile phone system which
does.  Do we really even have to specify what happens when a visited dial
string is NOT an emergency number but it is in the home dial plan?  We DO
need to specify what happens when the dial string is an emergency number in
the local dial plan.

Brian

> -----Original Message-----
> From: Thomson, Martin [mailto:Martin.Thomson@andrew.com]
> Sent: Wednesday, January 16, 2008 5:32 PM
> To: Brian Rosen; Ted Hardie; Stark, Barbara; Spencer Dawkins; ECRIT
> Subject: RE: [Ecrit] Services with same Service Number
> 
> Brian, I think that you misunderstood.  The LoST _is_ overriding
> configuration, but it is giving you pizza, not a PSAP.  You can't say that
> you definitely want a PSAP and have LoST override configuration at the
> same time.
> 
> As Henning has pointed out, this is not hypothetical.  Someone who is used
> to 118 for emergency is going to get directory services instead of a PSAP
> if LoST is given supreme powers of priority.
> 
> > -----Original Message-----
> > From: Brian Rosen [mailto:br@brianrosen.net]
> > Sent: Thursday, 17 January 2008 8:56 AM
> > To: Thomson, Martin; 'Ted Hardie'; 'Stark, Barbara'; 'Spencer Dawkins';
> > 'ECRIT'
> > Subject: RE: [Ecrit] Services with same Service Number
> >
> > We're not proposing to use ordering.  We're proposing to use hierarchy
> > (sos
> > is higher than sos.police).  I agree that sos is higher than any other
> > service.
> >
> > I'm not sure I understand why you think following LoST doesn't work.
> > If you are visiting the U.S. from Greenland, and you dial 9-1-1, you
> > should
> > get a PSAP.  If you intended to order pizza, you will be surprised.
> > However, you definitely DON'T want to get the local pizza service.
> > Always preferring LoST would always make the local dialing plan take
> > priority.  That is correct.  Any configuration is wrong.  I don't feel
> > great
> > about not having a way to override LoST, but I think it's a much more
> > likely
> > failure to have local configuration be wrong then to have LoST be wrong.
> >
> > Brian
> >
> > > -----Original Message-----
> > > From: Thomson, Martin [mailto:Martin.Thomson@andrew.com]
> > > Sent: Wednesday, January 16, 2008 4:35 PM
> > > To: Brian Rosen; Ted Hardie; Stark, Barbara; Spencer Dawkins; ECRIT
> > > Subject: RE: [Ecrit] Services with same Service Number
> > >
> > > Using ordering to imply priority isn't ideal, but as long as it is
> very
> > > clear in LoST (not phonebcp, this is protocol semantics) it should
> work.
> > >
> > > I'm concerned about the question Barbara raised though.
> > >
> > > To provide an extreme example of Barbara's conundrum: What if 911
> called
> > > for a pizza in Greenland?  I assumed that this could be addressed by
> UA
> > > configuration on a device that the user owns; that is, they teach
> their
> > UA
> > > to understand that 911 == urn:service:sos.  However, that doesn't work
> > if
> > > they are visiting someone and just pick up their host's UA.  It also
> > > doesn't work if you force LoST to take priority.
> > >
> > > I agree though, forcing a series of questions for an emergency call
> > isn't
> > > a good idea.  We need a sensible default behaviour.  Perhaps something
> > > along the lines of any service in the urn:service:sos* path overrides
> > any
> > > other service.
> > >
> > > _M
> > >
> > > > -----Original Message-----
> > > > From: Brian Rosen [mailto:br@brianrosen.net]
> > > > Sent: Thursday, 17 January 2008 7:07 AM
> > > > To: 'Ted Hardie'; 'Stark, Barbara'; 'Spencer Dawkins'; 'ECRIT'
> > > > Subject: RE: [Ecrit] Services with same Service Number
> > > >
> > > > I'm doing an update to phonebcp now, so I'll fix the terminology
> issue.
> > > >
> > > > Definitely agree users will dial numbers to reach emergency
> services.
> > > We
> > > > don't like big red emergency buttons.  However, it's possible that
> > > better
> > > > UIs that don't have the problems of big red emergency buttons can be
> > > > devised, and I wouldn't want to rule them out.
> > > >
> > > > IFF the phone has an alternate way to place a call (use CS instead
> of
> > > PS)
> > > > AND its PS mechanisms fail, then indeed it could use any of the dial
> > > > strings
> > > > it has to try to reach someone who can help.  I think that such
> cases
> > > are
> > > > pretty much restricted to IMS systems, and I don't think we need to
> > > spend
> > > > much time on them, but if there is support, we could mention it in
> > > > phonebcp.
> > > > I think those cases are rare enough that we don't need much guidance
> > > (like
> > > > what number has priority if there is more than one).
> > > >
> > > > The only way you can get to the situation where you have two URIs
> for
> > > the
> > > > same dial string is something like the case Barbara discusses
> ("home"
> > > > configuration + "visited" LoST discovery), or the case described
> below.
> > > > When dialing is used, we must just use a rule (highest point in the
> > > > hierarchy, LoST results preferred over other sources).
> > > >
> > > > Generally, making choices when you are stressed is usually NOT a
> good
> > > idea,
> > > > and getting the call to someone ASAP is probably more important.
> > > >
> > > > If the LoST database looked like the example we're using, the rule
> > would
> > > > work, and it would be possible to generate a UI that allowed a user
> to
> > > > choose police/fire/ems or overall emergency, with the call going to
> > the
> > > > appropriate URI.  That may actually be of some use if we could get
> the
> > > UI
> > > > right.  All the URIs may actually resolve to the same domain, but
> the
> > > PSAP
> > > > may be able to use the information profitably (the user is passing
> > > > information on which service they think they need).  That could
> > preload
> > > > certain screens at the PSAP.  Of course, the call taker may decide
> to
> > > > override that based on the information gleaned from the call, and
> > local
> > > > policy, but it could shave some time off response.
> > > >
> > > > However, it ONLY works if there is a clear rule for what the UA
> should
> > > do
> > > > when the digits that map to two URIs is entered, and it only works
> if
> > > > someone develops a UI that really does work better than dial
> strings.
> > > >
> > > > Brian
> > > >
> > > > > -----Original Message-----
> > > > > From: Ted Hardie [mailto:hardie@qualcomm.com]
> > > > > Sent: Wednesday, January 16, 2008 2:41 PM
> > > > > To: Brian Rosen; 'Stark, Barbara'; 'Spencer Dawkins'; 'ECRIT'
> > > > > Subject: RE: [Ecrit] Services with same Service Number
> > > > >
> > > > > At 1:50 PM -0500 1/16/08, Brian Rosen wrote:
> > > > > > > I think you have the mapping wrong.  The 911 string dialed by
> > the
> > > > > >> user is the UI invocation; it's the 3-button equivalent of the
> > big
> > > > > >> red button that says "call for help" in jurisdictions that have
> a
> > > > > single
> > > > > >> response view of the world.  If LoST had not been previously
> run,
> > > > > >> I would expect it to cause LoST to take the location of the
> > device
> > > > > >> and a service urn of sos (unadorned, since 911 is general).  It
> > > > should
> > > > > >> then get back a set of URIs and a service number.  Presuming
> > > > > >> that the device can use one of those URIs, it would then invoke
> > the
> > > > > >> protocol processing associated with the URI scheme (SIP, in
> > > > > >> the examples we've been discussing).  If it cannot, then it
> > > > > >> might use the service Number to create a circuit switched call.
> > > > > >> That circuit switched call might be to 112.
> > > > > >Huh?
> > > > > >
> > > > > >The numbers came from LoST.  For the phone to recognize them, it
> > has
> > > to
> > > > > have
> > > > > >them, and it gets them from LoST primarily.  There ARE other
> ways:
> > it
> > > > can
> > > > > >get dial string to service mappings by configuration for example.
> > > > >
> > > > > First, I just went to look up "service number" in phonebcp, and
> > found
> > > > > that the string isn't even found.  It consistently uses "dial
> > string"
> > > as
> > > > > you use it above.  Some reference mapping "dial string" in
> phonebcp
> > > > > specifically to "service Number" in LoST seems like a good idea,
> > > > > probably here:
> > > > >
> > > > > ED-7/SP-6 Local emergency dial strings SHOULD be determined from
> > LoST
> > > > >    [I-D.ietf-ecrit-lost].
> > > > >
> > > > > Second, if I understood Barbara right, she saying that what users
> > will
> > > > > do on phone is mostly dial numbers; I agree with that, and I think
> > > > > phonebcp
> > > > > agrees with that when it talks about recognition of both local and
> > > > > home dial strings in Section 5.  Those largely come out of the
> > user's
> > > > > head as known UI invocations; since a user may or may not know
> > > > > the local dial string, both UI invocations have to work.  I think
> > > > > we agree on that, and that the current phonebcp text says it here:
> > > > >
> > > > >    ED-3 Endpoints SHOULD recognize dial strings of emergency
> calls.
> > > If
> > > > >    the service provider always knows the location of the device,
> > then
> > > > >    the service provider could recognize them.
> > > > >
> > > > >    SP-2 Proxy servers SHOULD recognize emergency dial string if
> for
> > > some
> > > > >    reason the endpoint does not recognize them.  This cannot be
> > relied
> > > > >    upon by the device if the service provider cannot always
> > determine
> > > > >    the location of the device.
> > > > >
> > > > >    ED-4/SP-3 Emergency calls MUST be marked with a Service URN in
> > the
> > > > >    Request-URI of the INVITE.
> > > > >
> > > > >    ED-5/SP-4 Local dial strings MUST be recognized.
> > > > >
> > > > >    ED-6/SP-5 Home dial strings MAY be recognized.
> > > > >
> > > > > Where I have been focused in this discussion is on what a device
> > does
> > > if
> > > > > it gets
> > > > > back a service Number with a LoST response and cannot use the URIs
> > in
> > > > the
> > > > > set that is returned.  I think the what it does if it *can* is
> > clear:
> > > > it
> > > > > uses those
> > > > > URIs.  I think where we may disagree is what it does if it cannot:
> > I
> > > > > think either
> > > > > the device or the user should be able to take the service Number
> and
> > > > > attempt
> > > > > to make a call (either on that phone or another) using just the
> > > service
> > > > > Number.
> > > > > The particular case in my head is the one where a device with a
> > > cellular
> > > > > data connection that would normally complete this using SIP finds
> it
> > > > > cannot
> > > > > and falls back to a circuit-switched call instead (e.g. 1xRTT).
> > That
> > > ,
> > > > in
> > > > > essence,
> > > > > treats the service Number as both a dialstring and more-or-less as
> > the
> > > > > source
> > > > > of a constructed Tel URI.
> > > > >
> > > > > Possibly we disagree on this point, and I'd be interested to know
> > > > whether
> > > > > we
> > > > > do or do not.
> > > > >
> > > > >
> > > > > <snip>
> > > > >
> > > > > >
> > > > > >>
> > > > > >> Again, this is the base case.  If the phone pre-loads LoST
> > > > information
> > > > > >> and gets mappings beyond those for which the user knows
> > invocation
> > > > > >> UI methods, it might in some cases create them.  That might be
> a
> > > drop
> > > > > >> down list, a voice prompt (now press one for fire, two for
> police,
> > > > > three
> > > > > >> for medical emergencies, or stay on the line) or something
> else.
> > > > > > > It might also add the service numbers to a list of patterns in
> > > looks
> > > > > >> for as invocations of emergency services (since an invocation
> > > > > >> results in the same device behavior whether  the invocation
> > string
> > > > > >> matches the resulting service number or not, this is okay).
> But
> > if
> > > > it
> > > > > >> pre-loads this
> > > > > >> information by *replacing* the invocation string 911 with 112
> > > because
> > > > > of
> > > > > >> local data on the service number, it has not done anyone any
> > > favors.
> > > > > >Agree, but that's not the problem at hand.  The problem at hand
> is
> > > > having
> > > > > >9-1-1 map to urn:service:sos AND having 9-1-1 map to
> > > > > urn:service:sos.police.
> > > > >
> > > > > If 9-1-1 maps to urn:service:sos and 9-1-1 maps to
> > > > urn:service:sos.police
> > > > > and the contact URIs returned in the set are the same, there is no
> > > > > fundamental
> > > > > problem.  The call still completes and gets to the right place.
> If
> > > the
> > > > UI
> > > > > invocation used to make the call was just the dialed string, then
> I
> > > > would
> > > > > say that the top-level of the hierarchy should be used
> > > (urn:service:sos
> > > > > rather than urn:service:sos.police) as an indicator.
> > > > >
> > > > > If 9-1-1 maps to urn:service:sos and 9-1-1 maps to
> > > > urn:service:sos.police
> > > > > and the contact URIs returned in the set are not the same, I
> believe
> > > > > the sensible thing to do for a UI invocation based on the dial
> > > > > string only is to route to urn:service:sos; it's the top of the
> > > > hierarchy
> > > > > and if you have no other input, that's what you use.  But if there
> > > > > is another way to make the selection (drop down, voice prompt,
> > > > > etc.), you might allow that to make a direct selection of the
> > > > > urn:service:sos.police choice, and then route directly there.
> > > > Forbidding
> > > > > that because there is no dialstring possibility doesn't make sense
> > to
> > > > > me.  People may *mostly* use dialstrings on phones, but there are
> > more
> > > > > capable devices out and allowing them to make more precise choices
> > > > > seems reasonable to me if it does not prevent the base case from
> > > > > working.
> > > > >
> > > > > 				regards,
> > > > > 					Ted
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > >It's okay to have more than one service number map to the same
> > > service
> > > > > URN,
> > > > > >it's a problem to have more than one service URN map to the same
> > > > service
> > > > > >number.
> > > > > >
> > > > > >Brian
> > > >
> > > >
> > > > _______________________________________________
> > > > Ecrit mailing list
> > > > Ecrit@ietf.org
> > > > https://www1.ietf.org/mailman/listinfo/ecrit
> > >
> > > ----------------------------------------------------------------------
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> > --
> > > ----------------------
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> > > If you have received it in error, please notify the sender
> > > immediately and delete the original.  Any unauthorized use of
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> > > [mf2]
> >
> 
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> ----------------------
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From: Henning Schulzrinne <hgs@cs.columbia.edu>
To: "Thomson, Martin" <Martin.Thomson@andrew.com>
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Subject: Re: [Ecrit] Services with same Service Number
Date: Wed, 16 Jan 2008 17:49:22 -0500
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On Jan 16, 2008, at 5:31 PM, Thomson, Martin wrote:

> Brian, I think that you misunderstood.  The LoST _is_ overriding  
> configuration, but it is giving you pizza, not a PSAP.  You can't  
> say that you definitely want a PSAP and have LoST override  
> configuration at the same time.
>
> As Henning has pointed out, this is not hypothetical.  Someone who  
> is used to 118 for emergency is going to get directory services  
> instead of a PSAP if LoST is given supreme powers of priority.

I think only the opposite can happen (get police instead of directory  
assistance), unless LoST service strings are used for directory  
services, for a yet-to-be-defined urn:service:directory. Also, the  
case only occurs if the pre-configured home emergency dial string  
matches another non-emergency services *and* the user dials that  
number while traveling, thinking they are getting the non-emergency  
service (e.g., because they saw it advertised in the front section of  
the phone book).

While this is a theoretical problem, I don't see it as a major one  
that needs fixing. The number of such cases seems small, given that it  
has to involve 3-digit numbers and tourists.

The 118 case is for Finland:
http://www.fonecta.com/directory_assistance/index.php

http://en.wikipedia.org/wiki/Emergency_telephone_number documents a  
number of uses of 118 for emergencies, for example, Switzerland and  
Bolivia.

Thus, a Bolivian tourist would have to come to Finland, want to get  
directory assistance and then find that his phone recognizes that as  
the home dial string for an ambulance.

If this is a problem, the only possible solution is to only recognize  
a few "universal" emergency numbers as home dial strings (112, 911)  
and make sure that no other non-emergency service uses those numbers.  
As I mentioned before, 112 pretty much has achieved that status -  
you're going to be lonely repairman if you advertise that number for  
your plumbing service.

The problem of having a single dial string for multiple emergency  
services (sos, sos.police) is a separate one.

Henning

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From: "Thomson, Martin" <Martin.Thomson@andrew.com>
To: "Brian Rosen" <br@brianrosen.net>, "Ted Hardie" <hardie@qualcomm.com>,
	"Stark, Barbara" <bs7652@att.com>,
	"Spencer Dawkins" <spencer@mcsr-labs.org>, "ECRIT" <ecrit@ietf.org>
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Date: Thu, 17 Jan 2008 09:35:10 +0100
From: "Karl Heinz Wolf" <khwolf1@gmail.com>
To: "James M. Polk" <jmpolk@cisco.com>
Subject: Re: [Ecrit] Services with same Service Number
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James,

I'm glad my initial question is clear now.

On Jan 16, 2008 7:05 PM, James M. Polk <jmpolk@cisco.com> wrote:
> Ultimately, if a SIP UA gets a single service number back (from LoST)
> from a single service URN, it can only contact that single service
> destination.  If, in your example, LoST returns more than
> one  service with the *same* service number, this would lead to
> confusion unless your SIP UA has some form of configuration and/or
> priority of which to use first (if the user dials 911, from your
> example, the first URI used is police). Determining the URI priority
> of which to use (i.e., configuring the UA) has not been addressed
> yet, and might not be within the IETF, as I personally believe this
> is a local jurisdiction issue - which will have different outcomes

At least there should somewhere be a note that it may happen to have
the same service number for more than one service - if you allow that
at all. Otherwise implementers won't consider this case.

>
> In your example, I don't think North Carolina would give back
> separate URIs (one each for fire and police), but would give back a
> single URI to an ESRP (at the border of the ESInet) or the PSAP
> (which would direct the call to whomever they believe should be
> contacted to best serve the UA's situation).

This was also somehow my expectation. But the LoST Server
implementation by Columbia university shows this data I provided in
the initial example. So I thought this sample data would represent the
way how LoST servers will be provisioned in the US.


cheers,
karl heinz

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Thank you all for your comments.

I started this topic because I'm working on an implementation. A few
days ago, I found the web page of the columbia university LoST server,
and I was curios if my implementation would work with that server. I
did not consider the case that there might be multiple services with
the same service number before. So when I used the LoST server, and
ask my implementation for the 911 mapping it always gives me the last
mapping I performed with LoST findService. When the last query was for
sos.police, I would be connected to the police. Was the last mapping
done for sos.fire, it get the fire uri back. I'm afraid every
implementation would do something different.

So it believe it is necessary to say somewhere:

- is it allowed to have multiple services with the same service number
in the LoST database
- does urn:service:sos always have to exist even though there are
child services?

I'm not sure that voice prompts or drop downs to choose a service are
a good idea. What about analog telephone adapters and language
problems even starting before connecting to a PSAP?

And please do not forget my question about listServicesByLocation.

cheers
karl heinz

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From: "Karl Heinz Wolf" <khwolf1@gmail.com>
To: "Brian Rosen" <br@brianrosen.net>
Subject: Re: [Ecrit] Services with same Service Number
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> It may well be the case that you can get two service numbers for one
> service.  This would be the case in, for example, the U.K, where both 9-9-9
> and 1-1-2 are acceptable.  However, you get that from LoST, or you get it
> from configuration and it still gives you service number to service URN.

just one question on that: is it allowed to have more than one
<serviceNumber> Element in LoST? It is defined as optional in the XML
schema - so there may be zero or one servicenumber element. Is this
correct?
so, how do you get both numbers from LoST?

cheers,
karl heinz

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From: "Stark, Barbara" <bs7652@att.com>
To: "Ted Hardie" <hardie@qualcomm.com>, "Brian Rosen" <br@brianrosen.net>,
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Ted,
I believe I understand your point, now.

It sounds like you're saying:
If the device recognizes a dial string / service number as being
associated with a service urn (either through LoST or configuration),
but does not have a routing uri that is usable by a client on the
device, then the device ...

I can see several ways to come at the question of what "..." is.
In phonebcp, there is a requirement that in the absence of a uri, the
SIP client will go ahead and send a SIP INVITE with just the service
urn. If there is no service urn, then the INVITE is sent with the dialed
digits. If we see the case you describe as being a subset of cases where
there is no SIP routing uri, then this requirement would apply.

But it sounds like you want a different requirement. You seem to be
saying that if there is no (usable) uri for the Route header, then a
device needs to see if it has a uri that is usable by a different client
(and use that if it does); and if it doesn't, but it has a non-IP
interface that supports outbound calls, then it should send the call out
that interface (using the dialed digits, unless there is some mapping
unique to that outbound call interface that says "map these dialed
digits or service urn to dial string <xyz>").

I think that for a LoST server to be configured to know valid service
urns and service numbers, and be able to validate a location, but not
have SIP routing URIs would be a really bad thing. Since a LoST server
cannot know whether or not the device requesting info also has another
outbound calling interface, the data in the LoST server must always
include SIP routing info. To do otherwise, would be severely negligent
on the part of the LoST provider, IMO.

Which means that our device requirements should be able to assume that a
LoST server provides SIP URIs.=20

This means that the device of interest (one that got a LoST response
without a usable uri) would be one which doesn't have a SIP client, but
does have other clients and has an outbound non-IP calling interface.
Phonebcp doesn't really address such a device. Since SIP can do voice,
video, and text, it's not clear to me why we need to spend time on such
a device.

If we're looking for a way to make sure that emergency calls go over
GSM/CDMA, when a cellular device is unable to get its location and/or
emergency routing info, I think that such requirements need to rest with
3GPP/3GPP2.
Barbara

-----Original Message-----
From: Ted Hardie [mailto:hardie@qualcomm.com]=20
Sent: Wednesday, January 16, 2008 2:41 PM
To: Brian Rosen; Stark, Barbara; 'Spencer Dawkins'; 'ECRIT'
Subject: RE: [Ecrit] Services with same Service Number

At 1:50 PM -0500 1/16/08, Brian Rosen wrote:
> > I think you have the mapping wrong.  The 911 string dialed by the
>> user is the UI invocation; it's the 3-button equivalent of the big
>> red button that says "call for help" in jurisdictions that have a
single
>> response view of the world.  If LoST had not been previously run,
>> I would expect it to cause LoST to take the location of the device
>> and a service urn of sos (unadorned, since 911 is general).  It
should
>> then get back a set of URIs and a service number.  Presuming
>> that the device can use one of those URIs, it would then invoke the
>> protocol processing associated with the URI scheme (SIP, in
>> the examples we've been discussing).  If it cannot, then it
>> might use the service Number to create a circuit switched call.
>> That circuit switched call might be to 112.
>Huh?
>
>The numbers came from LoST.  For the phone to recognize them, it has to
have
>them, and it gets them from LoST primarily.  There ARE other ways: it
can
>get dial string to service mappings by configuration for example.

First, I just went to look up "service number" in phonebcp, and found
that the string isn't even found.  It consistently uses "dial string" as
you use it above.  Some reference mapping "dial string" in phonebcp
specifically to "service Number" in LoST seems like a good idea,
probably here:

ED-7/SP-6 Local emergency dial strings SHOULD be determined from LoST
   [I-D.ietf-ecrit-lost].

Second, if I understood Barbara right, she saying that what users will
do on phone is mostly dial numbers; I agree with that, and I think
phonebcp
agrees with that when it talks about recognition of both local and
home dial strings in Section 5.  Those largely come out of the user's
head as known UI invocations; since a user may or may not know
the local dial string, both UI invocations have to work.  I think
we agree on that, and that the current phonebcp text says it here:

   ED-3 Endpoints SHOULD recognize dial strings of emergency calls.  If
   the service provider always knows the location of the device, then
   the service provider could recognize them.

   SP-2 Proxy servers SHOULD recognize emergency dial string if for some
   reason the endpoint does not recognize them.  This cannot be relied
   upon by the device if the service provider cannot always determine
   the location of the device.

   ED-4/SP-3 Emergency calls MUST be marked with a Service URN in the
   Request-URI of the INVITE.

   ED-5/SP-4 Local dial strings MUST be recognized.

   ED-6/SP-5 Home dial strings MAY be recognized.

Where I have been focused in this discussion is on what a device does if
it gets
back a service Number with a LoST response and cannot use the URIs in
the
set that is returned.  I think the what it does if it *can* is clear:
it uses those
URIs.  I think where we may disagree is what it does if it cannot:  I
think either
the device or the user should be able to take the service Number and
attempt
to make a call (either on that phone or another) using just the service
Number.
The particular case in my head is the one where a device with a cellular
data connection that would normally complete this using SIP finds it
cannot
and falls back to a circuit-switched call instead (e.g. 1xRTT).  That ,
in essence,
treats the service Number as both a dialstring and more-or-less as the
source
of a constructed Tel URI.=20

Possibly we disagree on this point, and I'd be interested to know
whether we
do or do not.


<snip>

>
>>
>> Again, this is the base case.  If the phone pre-loads LoST
information
>> and gets mappings beyond those for which the user knows invocation
>> UI methods, it might in some cases create them.  That might be a drop
>> down list, a voice prompt (now press one for fire, two for police,
three
>> for medical emergencies, or stay on the line) or something else.
> > It might also add the service numbers to a list of patterns in looks
>> for as invocations of emergency services (since an invocation
>> results in the same device behavior whether  the invocation string
>> matches the resulting service number or not, this is okay).  But if
it
>> pre-loads this
>> information by *replacing* the invocation string 911 with 112 because
of
>> local data on the service number, it has not done anyone any favors.
>Agree, but that's not the problem at hand.  The problem at hand is
having
>9-1-1 map to urn:service:sos AND having 9-1-1 map to
urn:service:sos.police.

If 9-1-1 maps to urn:service:sos and 9-1-1 maps to
urn:service:sos.police
and the contact URIs returned in the set are the same, there is no
fundamental
problem.  The call still completes and gets to the right place.  If the
UI
invocation used to make the call was just the dialed string, then I
would
say that the top-level of the hierarchy should be used (urn:service:sos
rather than urn:service:sos.police) as an indicator.=20

If 9-1-1 maps to urn:service:sos and 9-1-1 maps to
urn:service:sos.police
and the contact URIs returned in the set are not the same, I believe
the sensible thing to do for a UI invocation based on the dial
string only is to route to urn:service:sos; it's the top of the
hierarchy
and if you have no other input, that's what you use.  But if there
is another way to make the selection (drop down, voice prompt,
etc.), you might allow that to make a direct selection of the
urn:service:sos.police choice, and then route directly there.
Forbidding
that because there is no dialstring possibility doesn't make sense to
me.  People may *mostly* use dialstrings on phones, but there are more
capable devices out and allowing them to make more precise choices
seems reasonable to me if it does not prevent the base case from
working.

				regards,
					Ted






>It's okay to have more than one service number map to the same service
URN,
>it's a problem to have more than one service URN map to the same
service
>number.
>
>Brian


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Date: Fri, 18 Jan 2008 08:58:47 -0800
To: "Stark, Barbara" <bs7652@att.com>, "Brian Rosen" <br@brianrosen.net>,
	"Spencer Dawkins" <spencer@mcsr-labs.org>, "ECRIT" <ecrit@ietf.org>
From: Ted Hardie <hardie@qualcomm.com>
Subject: RE: [Ecrit] Services with same Service Number
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At 7:57 AM -0500 1/18/08, Stark, Barbara wrote:
>Ted,
>I believe I understand your point, now.
>
>It sounds like you're saying:
>If the device recognizes a dial string / service number as being
>associated with a service urn (either through LoST or configuration),
>but does not have a routing uri that is usable by a client on the
>device, then the device ...

It's important to recognize that this may "that is usable by a client
on the device at that moment".  There may be cases where the client
has SIP but cannot make either a connection to a SIP proxy or
directly to the SIP interface of the PSAP.  That might be something
as simple as a temporary error in a firewall config or something
as deliberate as someone DDoSing the SIP interface of the PSAP.





>I can see several ways to come at the question of what "..." is.
>In phonebcp, there is a requirement that in the absence of a uri, the
>SIP client will go ahead and send a SIP INVITE with just the service
>urn. If there is no service urn, then the INVITE is sent with the dialed
>digits. If we see the case you describe as being a subset of cases where
>there is no SIP routing uri, then this requirement would apply.

It's difficult for to understand the case where there is no service URN,
but I think using the dialed digits here is very similar to saying that
you can treat the "service number" returned as the source of
a constructed Tel: URI.  That means any interface  you have (whether
it be SIP or something else) might try that constructed Tel: URI.

>But it sounds like you want a different requirement. You seem to be
>saying that if there is no (usable) uri for the Route header, then a
>device needs to see if it has a uri that is usable by a different client
>(and use that if it does); and if it doesn't, but it has a non-IP
>interface that supports outbound calls, then it should send the call out
>that interface (using the dialed digits, unless there is some mapping
>unique to that outbound call interface that says "map these dialed
>digits or service urn to dial string <xyz>").

Yes.  This is obviously not a first choice, but if you've gotten back
a service Number and you have other clients/non-IP interfaces,
trying that number on those interfaces makes sense.




>I think that for a LoST server to be configured to know valid service
>urns and service numbers, and be able to validate a location, but not
>have SIP routing URIs would be a really bad thing. Since a LoST server
>cannot know whether or not the device requesting info also has another
>outbound calling interface, the data in the LoST server must always
>include SIP routing info. To do otherwise, would be severely negligent
>on the part of the LoST provider, IMO.
>
>Which means that our device requirements should be able to assume that a
>LoST server provides SIP URIs.

See above.  It's not about whether the LoST server provides SIP URIs; it's
about whether the client can use them.  A bad firewall config, a DoS
attack, and client update/virus that munges the SIP client can all
temporarily blank the usability of that URI.  If we're providing additional
data (the service Number), treating it as usable for more than a UI
matching algorithm makes sense to me.

>This means that the device of interest (one that got a LoST response
>without a usable uri) would be one which doesn't have a SIP client, but
>does have other clients and has an outbound non-IP calling interface.
>Phonebcp doesn't really address such a device. Since SIP can do voice,
>video, and text, it's not clear to me why we need to spend time on such
>a device.
>
>If we're looking for a way to make sure that emergency calls go over
>GSM/CDMA, when a cellular device is unable to get its location and/or
>emergency routing info, I think that such requirements need to rest with
>3GPP/3GPP2.
>Barbara

Devices that have more than one interface are now common, and they may
get more common; folks that have more than one device are really, really
common.  Some of those devices and interfaces can make phone calls without
SIP.  Let's recognize that fact.

				regards,
					Ted

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Please keep the deadlines in mind.

Ciao
Hannes

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From ecrit-bounces@ietf.org Thu Jan 31 03:28:55 2008
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Hi all,

I wanted to ask you for your opinion since the following issue has been 
brought forward to me many times already.

One deployment mode for the emergency services architecture is to route 
calls through the user's VoIP provider (VSP) and then towards the PSAP. 
Since the VSP is typically not in the visited network there is obviously 
the problem that the emergency SIP call (not the RTP, which would travel 
directly -- hopefully) needs to be handled properly when it leaves the 
VSP, potentially traverses some other peering networks, and then finally 
hits the PSAP.

Some folks, particularly those with an IMS background, argue that 
"everything" should be done locally at the visited network rather than 
routing the call through the user's VSP where things could potentially 
go wrong along the path between the PSAP and the VSP.

Thoughts about this aspect?

Ciao
Hannes


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Good question! And one I tried to have discussed late last year.=0D=0A=0D=0A=
I don't see any benefit in involving the VSP - for the caller, the VSP,=0D=0A=
or the emergency service.=0D=0A=0D=0AIt's been said that the emergency serv=
ice wants the subscriber details=0D=0Afrom the VSP. A caller can have subsc=
riptions to lots of Internet=0D=0Aservices that also don't need to be invol=
ved in the call. Should we also=0D=0Amake emergency calling dependent on th=
em=3F=0D=0A=0D=0AI don't think it has to be the same as IMS. IMS requires a=
 co-operative=0D=0AE-CSCF that is actually part of the access network. With=
 LoST and a=0D=0Asuitable emergency proxy, there doesn't have to be any dep=
endency on the=0D=0Aaccess network to also provide call processing.=0D=0A=0D=
=0ANot involving the VSP in the call does not mean that the caller cannot=0D=
=0Aprovide callback details (in principle, they could provide multiple=0D=0A=
callback options). I'd also be interested in a discussion around=0D=0Aprovi=
ding an automatic presence subscription from the emergency network=0D=0Aits=
elf - with a temporary callback number. As long as the emergency=0D=0Acalli=
ng device is attached to the Internet, it should be able to stay=0D=0Aregis=
tered with that temporary subscription and also do regular location=0D=0Aup=
dates to it.=0D=0A=0D=0AMany of the most convoluted issues that have arisen=
 in this forum have=0D=0Abeen around the challenges that having the VSP inv=
olved in call routing=0D=0Aintroduces (the need for forest guides etc). Sin=
ce direct-calling is a=0D=0Avalid option, I know I'd prefer an emergency ca=
lling client that always=0D=0Aworked that way.=0D=0A=0D=0ACheers,=0D=0AMart=
in=0D=0A=0D=0A-----Original Message-----=0D=0AFrom: Hannes Tschofenig [mail=
to:Hannes.Tschofenig@gmx.net]=20=0D=0ASent: Thursday, 31 January 2008 7:29 =
PM=0D=0ATo: speermint@ietf.org; ECRIT=0D=0ASubject: [Ecrit] Emergency Calls=
 & VoIP Peering=0D=0A=0D=0AHi all,=0D=0A=0D=0AI wanted to ask you for your =
opinion since the following issue has been=20=0D=0Abrought forward to me ma=
ny times already.=0D=0A=0D=0AOne deployment mode for the emergency services=
 architecture is to route=20=0D=0Acalls through the user's VoIP provider (V=
SP) and then towards the PSAP.=20=0D=0ASince the VSP is typically not in th=
e visited network there is obviously=0D=0A=0D=0Athe problem that the emerge=
ncy SIP call (not the RTP, which would travel=0D=0A=0D=0Adirectly -- hopefu=
lly) needs to be handled properly when it leaves the=20=0D=0AVSP, potential=
ly traverses some other peering networks, and then finally=0D=0A=0D=0Ahits =
the PSAP.=0D=0A=0D=0ASome folks, particularly those with an IMS background,=
 argue that=20=0D=0A"everything" should be done locally at the visited netw=
ork rather than=20=0D=0Arouting the call through the user's VSP where thing=
s could potentially=20=0D=0Ago wrong along the path between the PSAP and th=
e VSP.=0D=0A=0D=0AThoughts about this aspect=3F=0D=0A=0D=0ACiao=0D=0AHannes=0D=
=0A=0D=0A=0D=0A_______________________________________________=0D=0AEcrit m=
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Subject: Re: [Ecrit] Emergency Calls & VoIP Peering
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Hi Martin,

thanks for the quick feedback.

Dawson, Martin wrote:
> Good question! And one I tried to have discussed late last year.
>
>   
Really. I must have missed it.

> I don't see any benefit in involving the VSP - for the caller, the VSP,
> or the emergency service.
>
> It's been said that the emergency service wants the subscriber details
> from the VSP. A caller can have subscriptions to lots of Internet
> services that also don't need to be involved in the call. Should we also
> make emergency calling dependent on them?
>   
The idea was that the emergency call works in the same fashion as any 
other call. Normal calls just go via your VSP.
The fact that you could attach identity information is quite useful as 
well (for security reasons).
> I don't think it has to be the same as IMS. IMS requires a co-operative
> E-CSCF that is actually part of the access network. With LoST and a
> suitable emergency proxy, there doesn't have to be any dependency on the
> access network to also provide call processing.
>   
What do you mean by "suitable emergency proxy"? Who would operate it?

> Not involving the VSP in the call does not mean that the caller cannot
> provide callback details (in principle, they could provide multiple
> callback options). I'd also be interested in a discussion around
> providing an automatic presence subscription from the emergency network
> itself - with a temporary callback number. As long as the emergency
> calling device is attached to the Internet, it should be able to stay
> registered with that temporary subscription and also do regular location
> updates to it.
>   
I agree that there are different ways todo the call back.

> Many of the most convoluted issues that have arisen in this forum have
> been around the challenges that having the VSP involved in call routing
> introduces (the need for forest guides etc). Since direct-calling is a
> valid option, I know I'd prefer an emergency calling client that always
> worked that way.
>   
You aren't worried about the lack of identity information. Right?


Ciao
Hannes

> Cheers,
> Martin
>
> -----Original Message-----
> From: Hannes Tschofenig [mailto:Hannes.Tschofenig@gmx.net] 
> Sent: Thursday, 31 January 2008 7:29 PM
> To: speermint@ietf.org; ECRIT
> Subject: [Ecrit] Emergency Calls & VoIP Peering
>
> Hi all,
>
> I wanted to ask you for your opinion since the following issue has been 
> brought forward to me many times already.
>
> One deployment mode for the emergency services architecture is to route 
> calls through the user's VoIP provider (VSP) and then towards the PSAP. 
> Since the VSP is typically not in the visited network there is obviously
>
> the problem that the emergency SIP call (not the RTP, which would travel
>
> directly -- hopefully) needs to be handled properly when it leaves the 
> VSP, potentially traverses some other peering networks, and then finally
>
> hits the PSAP.
>
> Some folks, particularly those with an IMS background, argue that 
> "everything" should be done locally at the visited network rather than 
> routing the call through the user's VSP where things could potentially 
> go wrong along the path between the PSAP and the VSP.
>
> Thoughts about this aspect?
>
> Ciao
> Hannes
>
>
> _______________________________________________
> Ecrit mailing list
> Ecrit@ietf.org
> https://www1.ietf.org/mailman/listinfo/ecrit
>
> ------------------------------------------------------------------------------------------------
> This message is for the designated recipient only and may
> contain privileged, proprietary, or otherwise private information.  
> If you have received it in error, please notify the sender
> immediately and delete the original.  Any unauthorized use of
> this email is prohibited.
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> [mf2]
>
>   


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Subject: RE: [Ecrit] Emergency Calls & VoIP Peering
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From: "Dawson, Martin" <Martin.Dawson@andrew.com>
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Hi Hannes,=0D=0A=0D=0AResponses below. And bed time for me :)=0D=0A=0D=0ACh=
eers,=0D=0AMartin=0D=0A=0D=0A-----Original Message-----=0D=0AFrom: Hannes T=
schofenig [mailto:Hannes.Tschofenig@gmx.net]=20=0D=0ASent: Thursday, 31 Jan=
uary 2008 11:52 PM=0D=0ATo: Dawson, Martin=0D=0ACc: speermint@ietf.org; ECR=
IT=0D=0ASubject: Re: [Ecrit] Emergency Calls & VoIP Peering=0D=0A=0D=0AHi M=
artin,=0D=0A=0D=0Athanks for the quick feedback.=0D=0A=0D=0ADawson, Martin =
wrote:=0D=0A> Good question! And one I tried to have discussed late last ye=
ar.=0D=0A>=0D=0A>  =20=0D=0AReally. I must have missed it.=0D=0A=0D=0A> I d=
on't see any benefit in involving the VSP - for the caller, the=0D=0AVSP,=0D=
=0A> or the emergency service.=0D=0A>=0D=0A> It's been said that the emerge=
ncy service wants the subscriber details=0D=0A> from the VSP. A caller can =
have subscriptions to lots of Internet=0D=0A> services that also don't need=
 to be involved in the call. Should we=0D=0Aalso=0D=0A> make emergency call=
ing dependent on them=3F=0D=0A>  =20=0D=0AThe idea was that the emergency c=
all works in the same fashion as any=20=0D=0Aother call. Normal calls just =
go via your VSP.=0D=0A[[MCD]] Yes - I've heard that too. I haven't seen why=
 that is considered=0D=0Ato be an inherent virtue. I think emergency callin=
g would be more=0D=0Areliable if the emergency client were somewhat decoupl=
ed from the=0D=0A"normal" VoIP client. A reference implementation of an eme=
rgency client=0D=0Athat didn't try to be "interoperable" with VSPs, I am ce=
rtain, would be=0D=0Amuch more robust.=0D=0A=0D=0AThe fact that you could a=
ttach identity information is quite useful as=20=0D=0Awell (for security re=
asons).=0D=0A[[MCD]] Since there's no guarantee of VSP subscriber informati=
on meaning=0D=0Aanything at all and since a VSP *doesn't have to be used* a=
nyway. I=0D=0Adon't think that any security is provided.=0D=0A=0D=0A> I don=
't think it has to be the same as IMS. IMS requires a=0D=0Aco-operative=0D=0A=
> E-CSCF that is actually part of the access network. With LoST and a=0D=0A=
> suitable emergency proxy, there doesn't have to be any dependency on=0D=0A=
the=0D=0A> access network to also provide call processing.=0D=0A>  =20=0D=0A=
What do you mean by "suitable emergency proxy"=3F Who would operate it=3F=0D=
=0A[[MCD]] The emergency network has to provide a route into the emergency=0D=
=0Anetwork. Emergency calling can't rely on a VSP being there. Going direct=0D=
=0Ato the PSAP-URI is a valid scenario. Just as emergency call centres=0D=0A=
currently provide an access point on the PSTN, so too would emergency=0D=0A=
call centres need to provide the access point for IP telephony.=0D=0AExclud=
ing VSPs from the call procedure doesn't introduce anything new in=0D=0Atha=
t respect.=0D=0A=0D=0A> Not involving the VSP in the call does not mean tha=
t the caller cannot=0D=0A> provide callback details (in principle, they cou=
ld provide multiple=0D=0A> callback options). I'd also be interested in a d=
iscussion around=0D=0A> providing an automatic presence subscription from t=
he emergency=0D=0Anetwork=0D=0A> itself - with a temporary callback number.=
 As long as the emergency=0D=0A> calling device is attached to the Internet=
, it should be able to stay=0D=0A> registered with that temporary subscript=
ion and also do regular=0D=0Alocation=0D=0A> updates to it.=0D=0A>  =20=0D=0A=
I agree that there are different ways todo the call back.=0D=0A=0D=0A> Many=
 of the most convoluted issues that have arisen in this forum have=0D=0A> b=
een around the challenges that having the VSP involved in call=0D=0Arouting=0D=
=0A> introduces (the need for forest guides etc). Since direct-calling is a=0D=
=0A> valid option, I know I'd prefer an emergency calling client that=0D=0A=
always=0D=0A> worked that way.=0D=0A>  =20=0D=0AYou aren't worried about th=
e lack of identity information. Right=3F=0D=0A[[MCD]] That's right. First, =
there's no reliable source of identify=0D=0Ainformation from VSPs anyway. S=
econdly, the equivalent of PSTN identity=0D=0Ainformation is actually the I=
nternet access identity information. We'd=0D=0Abe better off getting that i=
nformation included (via the PIDF-LO or=0D=0Asimilar mechanism). If someone=
 is on a free access point then, well,=0D=0Athat's the same as someone maki=
ng an emergency call from a public=0D=0Atelephone. It can be related back t=
o the access provider but the=0D=0Aindividual remains anonymous.=0D=0A=0D=0A=0D=
=0ACiao=0D=0AHannes=0D=0A=0D=0A> Cheers,=0D=0A> Martin=0D=0A>=0D=0A> -----O=
riginal Message-----=0D=0A> From: Hannes Tschofenig [mailto:Hannes.Tschofen=
ig@gmx.net]=20=0D=0A> Sent: Thursday, 31 January 2008 7:29 PM=0D=0A> To: sp=
eermint@ietf.org; ECRIT=0D=0A> Subject: [Ecrit] Emergency Calls & VoIP Peer=
ing=0D=0A>=0D=0A> Hi all,=0D=0A>=0D=0A> I wanted to ask you for your opinio=
n since the following issue has=0D=0Abeen=20=0D=0A> brought forward to me m=
any times already.=0D=0A>=0D=0A> One deployment mode for the emergency serv=
ices architecture is to=0D=0Aroute=20=0D=0A> calls through the user's VoIP =
provider (VSP) and then towards the=0D=0APSAP.=20=0D=0A> Since the VSP is t=
ypically not in the visited network there is=0D=0Aobviously=0D=0A>=0D=0A> t=
he problem that the emergency SIP call (not the RTP, which would=0D=0Atrave=
l=0D=0A>=0D=0A> directly -- hopefully) needs to be handled properly when it=
 leaves the=0D=0A=0D=0A> VSP, potentially traverses some other peering netw=
orks, and then=0D=0Afinally=0D=0A>=0D=0A> hits the PSAP.=0D=0A>=0D=0A> Some=
 folks, particularly those with an IMS background, argue that=20=0D=0A> "ev=
erything" should be done locally at the visited network rather than=0D=0A=0D=
=0A> routing the call through the user's VSP where things could potentially=0D=
=0A=0D=0A> go wrong along the path between the PSAP and the VSP.=0D=0A>=0D=0A=
> Thoughts about this aspect=3F=0D=0A>=0D=0A> Ciao=0D=0A> Hannes=0D=0A>=0D=0A=
>=0D=0A> _______________________________________________=0D=0A> Ecrit maili=
ng list=0D=0A> Ecrit@ietf.org=0D=0A> https://www1.ietf.org/mailman/listinfo=
/ecrit=0D=0A>=0D=0A>=0D=0A-------------------------------------------------=
-----------------------=0D=0A------------------------=0D=0A> This message i=
s for the designated recipient only and may=0D=0A> contain privileged, prop=
rietary, or otherwise private information. =20=0D=0A> If you have received =
it in error, please notify the sender=0D=0A> immediately and delete the ori=
ginal.  Any unauthorized use of=0D=0A> this email is prohibited.=0D=0A>=0D=0A=
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---------------------=0D=0AThis message is for the designated recipient onl=
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Subject: AW: [Ecrit] Emergency Calls & VoIP Peering
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	<EB921991A86A974C80EAFA46AD428E1E0387382B@aopex4.andrew.com>
From: "Liess, Laura" <Laura.Liess@t-systems.com>
To: <Martin.Dawson@andrew.com>,
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The proposal has its benefits but I think it also has its drawbacks.=20

In principle, I have no problem with it as long as the there is no =
obligation for the access network/ISP to provide an emergency proxy or a =
P-CSCF which must accept emergency calls from unknown clients and make =
sure that these calls work.

We have now some experience with a life VoIP service at DT, with adding =
new clients, with interoperability and NAT traversal problems. We =
definitively don't want to deal with unknown clients and all these =
problems for emergency calls. I think PSAPs will not want to deal =
directly with clients, either. But maybe I am wrong.=20

The 3GPP people have their architecture with the P-CSCF in the visited =
network/access network. But I would like to know how many VoIP/IMS  =
providers already operate or plan to operate P-CSCF in the visited =
network. DT does not. And without a P-CSCF in the visited network IMS =
has the same problems as IETF with emergency calls. =20

Laura

=20
      =20
=20
-----Urspr=FCngliche Nachricht-----
Von: Dawson, Martin [mailto:Martin.Dawson@andrew.com]=20
Gesendet: Donnerstag, 31. Januar 2008 14:11
An: Hannes Tschofenig
Cc: speermint@ietf.org; ECRIT
Betreff: RE: [Ecrit] Emergency Calls & VoIP Peering

Hi Hannes,

Responses below. And bed time for me :)

Cheers,
Martin

-----Original Message-----
From: Hannes Tschofenig [mailto:Hannes.Tschofenig@gmx.net]=20
Sent: Thursday, 31 January 2008 11:52 PM
To: Dawson, Martin
Cc: speermint@ietf.org; ECRIT
Subject: Re: [Ecrit] Emergency Calls & VoIP Peering

Hi Martin,

thanks for the quick feedback.

Dawson, Martin wrote:
> Good question! And one I tried to have discussed late last year.
>
>  =20
Really. I must have missed it.

> I don't see any benefit in involving the VSP - for the caller, the
VSP,
> or the emergency service.
>
> It's been said that the emergency service wants the subscriber details
> from the VSP. A caller can have subscriptions to lots of Internet
> services that also don't need to be involved in the call. Should we
also
> make emergency calling dependent on them?
>  =20
The idea was that the emergency call works in the same fashion as any=20
other call. Normal calls just go via your VSP.
[[MCD]] Yes - I've heard that too. I haven't seen why that is considered
to be an inherent virtue. I think emergency calling would be more
reliable if the emergency client were somewhat decoupled from the
"normal" VoIP client. A reference implementation of an emergency client
that didn't try to be "interoperable" with VSPs, I am certain, would be
much more robust.

The fact that you could attach identity information is quite useful as=20
well (for security reasons).
[[MCD]] Since there's no guarantee of VSP subscriber information meaning
anything at all and since a VSP *doesn't have to be used* anyway. I
don't think that any security is provided.

> I don't think it has to be the same as IMS. IMS requires a
co-operative
> E-CSCF that is actually part of the access network. With LoST and a
> suitable emergency proxy, there doesn't have to be any dependency on
the
> access network to also provide call processing.
>  =20
What do you mean by "suitable emergency proxy"? Who would operate it?
[[MCD]] The emergency network has to provide a route into the emergency
network. Emergency calling can't rely on a VSP being there. Going direct
to the PSAP-URI is a valid scenario. Just as emergency call centres
currently provide an access point on the PSTN, so too would emergency
call centres need to provide the access point for IP telephony.
Excluding VSPs from the call procedure doesn't introduce anything new in
that respect.

> Not involving the VSP in the call does not mean that the caller cannot
> provide callback details (in principle, they could provide multiple
> callback options). I'd also be interested in a discussion around
> providing an automatic presence subscription from the emergency
network
> itself - with a temporary callback number. As long as the emergency
> calling device is attached to the Internet, it should be able to stay
> registered with that temporary subscription and also do regular
location
> updates to it.
>  =20
I agree that there are different ways todo the call back.

> Many of the most convoluted issues that have arisen in this forum have
> been around the challenges that having the VSP involved in call
routing
> introduces (the need for forest guides etc). Since direct-calling is a
> valid option, I know I'd prefer an emergency calling client that
always
> worked that way.
>  =20
You aren't worried about the lack of identity information. Right?
[[MCD]] That's right. First, there's no reliable source of identify
information from VSPs anyway. Secondly, the equivalent of PSTN identity
information is actually the Internet access identity information. We'd
be better off getting that information included (via the PIDF-LO or
similar mechanism). If someone is on a free access point then, well,
that's the same as someone making an emergency call from a public
telephone. It can be related back to the access provider but the
individual remains anonymous.


Ciao
Hannes

> Cheers,
> Martin
>
> -----Original Message-----
> From: Hannes Tschofenig [mailto:Hannes.Tschofenig@gmx.net]=20
> Sent: Thursday, 31 January 2008 7:29 PM
> To: speermint@ietf.org; ECRIT
> Subject: [Ecrit] Emergency Calls & VoIP Peering
>
> Hi all,
>
> I wanted to ask you for your opinion since the following issue has
been=20
> brought forward to me many times already.
>
> One deployment mode for the emergency services architecture is to
route=20
> calls through the user's VoIP provider (VSP) and then towards the
PSAP.=20
> Since the VSP is typically not in the visited network there is
obviously
>
> the problem that the emergency SIP call (not the RTP, which would
travel
>
> directly -- hopefully) needs to be handled properly when it leaves the

> VSP, potentially traverses some other peering networks, and then
finally
>
> hits the PSAP.
>
> Some folks, particularly those with an IMS background, argue that=20
> "everything" should be done locally at the visited network rather than

> routing the call through the user's VSP where things could potentially

> go wrong along the path between the PSAP and the VSP.
>
> Thoughts about this aspect?
>
> Ciao
> Hannes
>
>
> _______________________________________________
> Ecrit mailing list
> Ecrit@ietf.org
> https://www1.ietf.org/mailman/listinfo/ecrit
>
>
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> contain privileged, proprietary, or otherwise private information. =20
> If you have received it in error, please notify the sender
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>
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> [mf2]
>
>  =20


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Date: Thu, 31 Jan 2008 11:23:14 -0500
From: "Nate Wilcox" <ngwilcox@gmail.com>
To: "Hannes Tschofenig" <Hannes.Tschofenig@gmx.net>
Subject: Re: [Ecrit] Emergency Calls & VoIP Peering
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The originating SIP UA needs to understand how to route a call to the
correct PSAP regardless of their VSP. The proposal within a couple different
PSAP oriented organizations is that it is done by querying an ECRF (LoST
server) using the URN of the service you are requesting (sos in this case)
 in conjunction with the PIDF-LO to determine the correct next hop routing
proxy and this repeats itself as many times as it takes to get to the
correct PSAP. This implies, of course, that the PSAP can accept a SIP call
(and currently only about a dozen do in North America).

As far as the RTP terminating direct at the PSAP call takers UA, that is a
matter of some dicsssion that would probably better be couched by the folks
who are providing the PSAP facing routing and network services. Although
their is considerable merit in using 3PCC for this purpose.....

Nate
On Thu, Jan 31, 2008 at 3:28 AM, Hannes Tschofenig <
Hannes.Tschofenig@gmx.net> wrote:

> Hi all,
>
> I wanted to ask you for your opinion since the following issue has been
> brought forward to me many times already.
>
> One deployment mode for the emergency services architecture is to route
> calls through the user's VoIP provider (VSP) and then towards the PSAP.
> Since the VSP is typically not in the visited network there is obviously
> the problem that the emergency SIP call (not the RTP, which would travel
> directly -- hopefully) needs to be handled properly when it leaves the
> VSP, potentially traverses some other peering networks, and then finally
> hits the PSAP.
>
> Some folks, particularly those with an IMS background, argue that
> "everything" should be done locally at the visited network rather than
> routing the call through the user's VSP where things could potentially
> go wrong along the path between the PSAP and the VSP.
>
> Thoughts about this aspect?
>
> Ciao
> Hannes
>
>
> _______________________________________________
> Ecrit mailing list
> Ecrit@ietf.org
> https://www1.ietf.org/mailman/listinfo/ecrit
>

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<div>The originating SIP UA needs to understand how to route a call to the correct PSAP regardless of their VSP. The proposal within a couple different PSAP oriented organizations is that it&nbsp;is&nbsp;done by querying an ECRF (LoST server) using the URN of the service you are requesting (sos in this case) &nbsp;in conjunction with the PIDF-LO to determine the correct next hop routing proxy and this repeats itself as many times as it takes to get to the correct PSAP. This implies, of course, that the PSAP can accept a SIP call (and currently only&nbsp;about a dozen do in North America).&nbsp;</div>

<div>&nbsp;</div>
<div>As far as the RTP terminating direct at the PSAP call takers UA, that is a matter of some dicsssion that would probably better be couched by the folks who are providing the PSAP facing routing and network services. Although their is considerable merit in using 3PCC for this purpose.....</div>

<div>&nbsp;</div>
<div>Nate&nbsp;<br></div>
<div class="gmail_quote">On Thu, Jan 31, 2008 at 3:28 AM, Hannes Tschofenig &lt;<a href="mailto:Hannes.Tschofenig@gmx.net">Hannes.Tschofenig@gmx.net</a>&gt; wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Hi all,<br><br>I wanted to ask you for your opinion since the following issue has been<br>brought forward to me many times already.<br>
<br>One deployment mode for the emergency services architecture is to route<br>calls through the user&#39;s VoIP provider (VSP) and then towards the PSAP.<br>Since the VSP is typically not in the visited network there is obviously<br>
the problem that the emergency SIP call (not the RTP, which would travel<br>directly -- hopefully) needs to be handled properly when it leaves the<br>VSP, potentially traverses some other peering networks, and then finally<br>
hits the PSAP.<br><br>Some folks, particularly those with an IMS background, argue that<br>&quot;everything&quot; should be done locally at the visited network rather than<br>routing the call through the user&#39;s VSP where things could potentially<br>
go wrong along the path between the PSAP and the VSP.<br><br>Thoughts about this aspect?<br><br>Ciao<br>Hannes<br><br><br>_______________________________________________<br>Ecrit mailing list<br><a href="mailto:Ecrit@ietf.org">Ecrit@ietf.org</a><br>
<a href="https://www1.ietf.org/mailman/listinfo/ecrit" target="_blank">https://www1.ietf.org/mailman/listinfo/ecrit</a><br></blockquote></div><br>

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From ecrit-bounces@ietf.org Thu Jan 31 11:50:35 2008
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Subject: RE: [Ecrit] Emergency Calls & VoIP Peering
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From: "Stark, Barbara" <bs7652@att.com>
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I believe that the solutions created by IETF ecrit need to work in any
of the 3 potential scenarios:
1) end device directly routes emergency calls to emergency network
2) access network detects emergency call and routes directly to
emergency network
3) call goes to regular outbound proxy / SIP proxy (as configured in the
device), which ultimately routes the call to the emergency network; this
proxy is most likely provided by a VSP, although it could be an Asterisk
server in my basement.

All 3 are valid, and I expect all 3 to exist in various places in the
world.=20

I see nothing that precludes any of these from occurring.

In reading phonebcp, I believe it is expecting a device to send
emergency calls to its regular proxy, as it would for all calls. I think
this is an appropriate behavior. For uninitialized devices (no
successful SIP registration, but they are on the Internet), I would
prefer if the device did try to route directly, rather than go through
some VSP who can't authenticate them anyway. Since the existence of
devices that can route directly can't really be prevented, I think it is
up to the emergency network to determine what treatment to give such
calls. Honestly, I don't see a whole lot of difference between end
devices that can route directly vs. go through the basement Asterisk
server, from a trust perspective.

If a device has logic that directly routes all emergency calls, I see
nothing wrong with this. But I don't think phonebcp should encourage
this. Since phonebcp is still just a BCP, there's nothing that precludes
this behavior, if that's what's wanted.

Access networks that detect, intercept, and directly route emergency
calls will exist. I don't see how that fact changes any of the ecrit
work. I don't think phonebcp should be changed to accommodate this
scenario, since 3GPP does an excellent job of describing how it can
work. I wouldn't expect a 3GPP access network to necessarily abide by
phonebcp -- rather, I would expect it to abide by whatever rules 3GPP
sets forth. IETF shouldn't try to take this over from 3GPP.

Under no circumstances, however, should there be any attempt to mandate
that all access networks abide by 3GPP rules. Access networks will exist
that do not detect emergency calls. We shouldn't be trying to say if
this is good or bad. It simply is and will continue to be. Both types of
access networks will exist, and I would prefer for ecrit to work under
the assumption that an access network cannot detect emergency calls. If
it can, that's fine, and I don't think anything breaks.

Barbara

-----Original Message-----
From: Hannes Tschofenig [mailto:Hannes.Tschofenig@gmx.net]=20
Sent: Thursday, January 31, 2008 3:29 AM
To: speermint@ietf.org; ECRIT
Subject: [Ecrit] Emergency Calls & VoIP Peering

Hi all,

I wanted to ask you for your opinion since the following issue has been=20
brought forward to me many times already.

One deployment mode for the emergency services architecture is to route=20
calls through the user's VoIP provider (VSP) and then towards the PSAP.=20
Since the VSP is typically not in the visited network there is obviously

the problem that the emergency SIP call (not the RTP, which would travel

directly -- hopefully) needs to be handled properly when it leaves the=20
VSP, potentially traverses some other peering networks, and then finally

hits the PSAP.

Some folks, particularly those with an IMS background, argue that=20
"everything" should be done locally at the visited network rather than=20
routing the call through the user's VSP where things could potentially=20
go wrong along the path between the PSAP and the VSP.

Thoughts about this aspect?

Ciao
Hannes


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Subject: RE: [Ecrit] Emergency Calls & VoIP Peering
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First my response to the original question:

IMS is special because the visited network is in the call path.  When the
visited network has active elements in the call path, it makes sense to have
the visited network handle emergency calls.  Note that there are lots and
lots of complications with this.  Take for example, call back.  What you
want is to have both a Contact URI that will route back to the device that
placed the call, and you need a real AoR you can use to reach the caller
later on.  The visited network would have to provide both.  

When the visited network is not in the call path, you have to use the VSP.  


Then my response to Martin:
> It's been said that the emergency service wants the subscriber details
> from the VSP. A caller can have subscriptions to lots of Internet
> services that also don't need to be involved in the call. Should we also
> make emergency calling dependent on them?
No.  However, involving the actual carrier that provides the service that is
placing the call is essential.  Bypassing the carrier that provides the
service that places the call is pretty tough, except in unusual
circumstances.  IMS is an example of an unusual circumstance because they
put the visited network in the call path.  Very few other systems do that.

I'm very conscious of what we must ask the access network to provide.  This
has lots of implications on engineering as well as cost and liability.
Unless the device itself can locate itself without assistance of the access
network, we ask the access network to provide location (or at least location
assistance).  We ask them to provide access to a LoST server.  I want to
stop there.  That's all they have to do.

> 
> I don't think it has to be the same as IMS. IMS requires a co-operative
> E-CSCF that is actually part of the access network. With LoST and a
> suitable emergency proxy, there doesn't have to be any dependency on the
> access network to also provide call processing.
IMS is different as discussed above.

> 
> Not involving the VSP in the call does not mean that the caller cannot
> provide callback details (in principle, they could provide multiple
> callback options). I'd also be interested in a discussion around
> providing an automatic presence subscription from the emergency network
> itself - with a temporary callback number. As long as the emergency
> calling device is attached to the Internet, it should be able to stay
> registered with that temporary subscription and also do regular location
> updates to it.
I think the notion that we can define the characteristics of an emergency
proxy that works for all devices is not feasible.  Let me cite a few
examples:

Emergency call from AOL/MSN/Yahoo.  We would have to require the device to
implement SIP/SIMPLE.

Emergency call from OnStar.  Who is the emergency proxy provider?

Emergency call from "Help I've fallen and I can't get up" buttons with two
way audio.  They would have to meet all of the phonebcp requirements.

Call backs are an issue.  You can get a contact URI, but you can't get an
AoR you have any trust in for any call.  

But the biggest problem is that I think any attempt to give the access
network the obligation and the liability to totally handle emergency calls
will not fly.


> 
> Many of the most convoluted issues that have arisen in this forum have
> been around the challenges that having the VSP involved in call routing
> introduces (the need for forest guides etc). Since direct-calling is a
> valid option, I know I'd prefer an emergency calling client that always
> worked that way.



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snip...
> IMS requires a co-operative
> E-CSCF that is actually part of the access network.

This is not true. Please don't confuse "IMS" with "3GPP Access Network"
and early 3GPP IMS definitions. They aren't the same. It's absolutely
possible to have an IMS core that exists only on the Internet, and that
makes no assumptions about access networks.
Barbara=20

*****

The information transmitted is intended only for the person or entity to =
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use of, or taking of any action in reliance upon this information by =
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Subject: RE: [Ecrit] Emergency Calls & VoIP Peering
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I made the same assumption, which I know to be wrong.  Thank you for
correcting us.  Is "3GPP Access Network" the right terminology for the kind
of network where the visited network provides the E-CSCF?

Brian

> -----Original Message-----
> From: Stark, Barbara [mailto:bs7652@att.com]
> Sent: Thursday, January 31, 2008 12:05 PM
> To: Dawson, Martin; Hannes Tschofenig; speermint@ietf.org; ECRIT
> Subject: RE: [Ecrit] Emergency Calls & VoIP Peering
> 
> snip...
> > IMS requires a co-operative
> > E-CSCF that is actually part of the access network.
> 
> This is not true. Please don't confuse "IMS" with "3GPP Access Network"
> and early 3GPP IMS definitions. They aren't the same. It's absolutely
> possible to have an IMS core that exists only on the Internet, and that
> makes no assumptions about access networks.
> Barbara
> 
> *****
> 
> The information transmitted is intended only for the person or entity to
> which it is addressed and may contain confidential, proprietary, and/or
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> use of, or taking of any action in reliance upon this information by
> persons or entities other than the intended recipient is prohibited. If
> you received this in error, please contact the sender and delete the
> material from all computers. GA622
> 
> 
> 
> _______________________________________________
> Ecrit mailing list
> Ecrit@ietf.org
> https://www1.ietf.org/mailman/listinfo/ecrit


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Not really true.

In your last example, suppose 9-1-1 was directory assistance in the U.K.
(it's not).  If a call with sip:911@acme.co.uk is placed from a U.S.
location, then usually it's an emergency call.  

The local (visited) dial string MUST be honored.  The home dial string MAY
be honored.

It is indeed problematic for the UK proxy to do dial plan interpretation
because it doesn't have location unless the phone already knows it's an
emergency call, but never-the-less, 9-1-1 when dialed in the U.S. is always
an emergency call, regardless of the domain.

As a practical matter, some enterprise dial plans change this.  You
sometimes have to dial 9-9-1-1, and that's an emergency call.  I don't think
Martin's ASP proxy could handle that.  

Brian

> -----Original Message-----
> From: Paul Kyzivat [mailto:pkyzivat@cisco.com]
> Sent: Thursday, January 31, 2008 2:03 PM
> To: Brian Rosen
> Cc: 'Dawson, Martin'; 'Hannes Tschofenig'; speermint@ietf.org; 'ECRIT'
> Subject: Re: [Speermint] RE: [Ecrit] Emergency Calls & VoIP Peering
> 
> 
> 
> Brian Rosen wrote:
> > First my response to the original question:
> >
> > IMS is special because the visited network is in the call path.  When
> the
> > visited network has active elements in the call path, it makes sense to
> have
> > the visited network handle emergency calls.
> 
> I think that is acceptable *if* the access network has a well defined,
> unambiguous way to discern whether a call is an emergency call or not.
> 
> If the R-URI is <service:sos> then there is no problem at all. If the
> R-URI is <tel:911;phone-context=+1> then again there is no problem. But
> if the R-URI is <sip:911@acme.co.uk> then it is very problematic if a
> visited network in the US decides this is an emergency call because of
> the "911". OTOH the owner of the domain *can* decide this is an
> emergency call based on its understanding of its numbering plan.
> 
> 	Paul
> 
> > Note that there are lots and
> > lots of complications with this.  Take for example, call back.  What you
> > want is to have both a Contact URI that will route back to the device
> that
> > placed the call, and you need a real AoR you can use to reach the caller
> > later on.  The visited network would have to provide both.
> >
> > When the visited network is not in the call path, you have to use the
> VSP.
> >
> >
> > Then my response to Martin:
> >> It's been said that the emergency service wants the subscriber details
> >> from the VSP. A caller can have subscriptions to lots of Internet
> >> services that also don't need to be involved in the call. Should we
> also
> >> make emergency calling dependent on them?
> > No.  However, involving the actual carrier that provides the service
> that is
> > placing the call is essential.  Bypassing the carrier that provides the
> > service that places the call is pretty tough, except in unusual
> > circumstances.  IMS is an example of an unusual circumstance because
> they
> > put the visited network in the call path.  Very few other systems do
> that.
> >
> > I'm very conscious of what we must ask the access network to provide.
> This
> > has lots of implications on engineering as well as cost and liability.
> > Unless the device itself can locate itself without assistance of the
> access
> > network, we ask the access network to provide location (or at least
> location
> > assistance).  We ask them to provide access to a LoST server.  I want to
> > stop there.  That's all they have to do.
> >
> >> I don't think it has to be the same as IMS. IMS requires a co-operative
> >> E-CSCF that is actually part of the access network. With LoST and a
> >> suitable emergency proxy, there doesn't have to be any dependency on
> the
> >> access network to also provide call processing.
> > IMS is different as discussed above.
> >
> >> Not involving the VSP in the call does not mean that the caller cannot
> >> provide callback details (in principle, they could provide multiple
> >> callback options). I'd also be interested in a discussion around
> >> providing an automatic presence subscription from the emergency network
> >> itself - with a temporary callback number. As long as the emergency
> >> calling device is attached to the Internet, it should be able to stay
> >> registered with that temporary subscription and also do regular
> location
> >> updates to it.
> > I think the notion that we can define the characteristics of an
> emergency
> > proxy that works for all devices is not feasible.  Let me cite a few
> > examples:
> >
> > Emergency call from AOL/MSN/Yahoo.  We would have to require the device
> to
> > implement SIP/SIMPLE.
> >
> > Emergency call from OnStar.  Who is the emergency proxy provider?
> >
> > Emergency call from "Help I've fallen and I can't get up" buttons with
> two
> > way audio.  They would have to meet all of the phonebcp requirements.
> >
> > Call backs are an issue.  You can get a contact URI, but you can't get
> an
> > AoR you have any trust in for any call.
> >
> > But the biggest problem is that I think any attempt to give the access
> > network the obligation and the liability to totally handle emergency
> calls
> > will not fly.
> >
> >
> >> Many of the most convoluted issues that have arisen in this forum have
> >> been around the challenges that having the VSP involved in call routing
> >> introduces (the need for forest guides etc). Since direct-calling is a
> >> valid option, I know I'd prefer an emergency calling client that always
> >> worked that way.
> >
> >
> >
> > _______________________________________________
> > Speermint mailing list
> > Speermint@ietf.org
> > https://www1.ietf.org/mailman/listinfo/speermint
> >

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