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Dear All,Greetings!We have just posted an INTERNET DRAFT&nbsp; on deployment Issues of International Emails on IETF.https://datatracker.ietf.org/doc/draft-elkchow-iea-deploy/?include_text=1Here is a brief description of what we want to discuss during IETF 97 (Seoul,South Korea)International Email Addresses (IEA) are far from the global reality. The current de-facto language of the Internet is English.&nbsp; Even today, many of the users of the Internet do not speak English as their primary language.&nbsp; The next billion users of the Internet are likely to be even less familiar with English. IEA is probably the first application needed in a truly internationalized Internet.&nbsp; The Email Address Internationalization (EAI) Working Group defined the RFCs to support internationalized email.&nbsp; The time may now finally have come to develop best practices and to discuss the deployment challenges for IEA.Your feedback and suggestions are most welcome to make above cited draft inclusi
 ve of all the matters related to &quot;Deployment of International Emails.We may further extend it to take up all the UA related issues.Hoping for your support.Thanks,Harish Chowdhary


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Dear All,<br />Greetings!<br /><br />We have just posted an INTERNET DRAFT&=
nbsp; on deployment Issues of International Emails on IETF.<br /><br /><a h=
ref=3D'https://datatracker.ietf.org/doc/draft-elkchow-iea-deploy/?include_t=
ext=3D1'>https://datatracker.ietf.org/doc/draft-elkchow-iea-deploy/?include=
_text=3D1</a><br /><br /><strong>Here is a brief description of what we wan=
t to discuss during IETF 97 (Seoul,South Korea)</strong><br /><br />Interna=
tional Email Addresses (IEA) are far from the global reality. The current d=
e-facto language of the Internet is English.&nbsp; Even today, many of the =
users of the Internet do not speak English as their primary language.&nbsp;=
 The next billion users of the Internet are likely to be even less familiar=
 with English. IEA is probably the first application needed in a truly inte=
rnationalized Internet.&nbsp; The Email Address Internationalization (EAI) =
Working Group defined the RFCs to support internationalized email.&nbsp; Th=
e time may now finally have come to develop best practices and to discuss t=
he deployment challenges for IEA.<br /><br /><br />Your feedback and sugges=
tions are most welcome to make above cited draft inclusive of all the matte=
rs related to &quot;Deployment of International Emails.<br /><br />We may f=
urther extend it to take up all the UA related issues.<br /><br />Hoping fo=
r your support.<br /><br />Thanks,<br />Harish Chowdhary<br><br>
---------------------------------------------------------------------------=
----------------------------------------------------<br>[NIXI is on Social-=
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on. If you are not the<br>intended recipient, please contact the sender by =
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opying of this email<br>is strictly prohibited and appropriate legal action=
 will be taken.<br>--------------------------------------------------------=
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From: "HANSEN, TONY L" <tony@att.com>
To: "ima@ietf.org" <ima@ietf.org>
Thread-Topic: [EAI] [IETF] Internationalized Email Internet Draft
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Date: Thu, 6 Oct 2016 16:39:36 +0000
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Date: Sun, 09 Oct 2016 22:57:48 -0400
From: John C Klensin <klensin@jck.com>
To: "HANSEN, TONY L" <tony@att.com>, ima@ietf.org
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--On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"
<tony@att.com> wrote:

> I think getting deployment feedback from EAI is important, and
> this draft is an excellent start.
>=20
> I'm not convinced that section 1.2 describes a real problem.
> People do this all the time today with various combinations of
> languages. Why is the combination of Russian and Chinese any
> different? If you think it is, then please expand on the
> aspect that does make it more difficult.
>=20
> I forwarded a number of nits to the authors.

Hi.  I was going to hold off until some later and more mature
version of this draft, but since Tony has commented, while I
believe the issues with EAI deployment are important, I see
several problems with this draft, some of which were actually
discussed in the WG but appear to be ignored here.  Perhaps more
important, it is seriously incomplete relative to issues that
have been discussed at great length in the EAI WG, at the APEC
meeting on internationalized email in Beijing in October 2014,
the May 2015 workshop in Thailand, and elsewhere.  I strongly
suggest that, if there is going to be a discussion in Seoul,
this document is in need of a great deal of work first.  Some of
those issues are:

(1) The so-called EAI standards, as listed in the Introduction,
are about email envelope and header information presented
directly (e.g., in UTF-8) as non-ASCII characters.  A good deal
of the document appears to address mail content information such
as textual message bodies, in other scripts.  With the possible
exception of language selection when a message is sent with the
same basic text in several languages (multipart/alternative was
designed with that case in mind but have been used in other
ways), we thought we solved that content problem with MIME in
1992.  If MIME is inadequate, the authors or others should
produce a document explaining the issues and not confuse them
with EAI / SMTPUTF8.  If it is adequate, then, like Tony
although perhaps for different reasons, I don't see what Section
1.2 is doing here, what the relevance of Section 3.2 is, and
several other statements should be examined carefully to be sure
they are talking about addresses and/or headers and not content.

(2) Within an address, there is, as the I-D points out and
consistent with RFC 5321, a local part and a domain part.  RFCs
6530 and 6531 make it quite clear (at least we thought they did)
that they are handled differently.  For the domain part, the
rules are laid out in the IDNA2008 specs (RFC 5890ff).  Issues
about look-alike characters have been extensively discussed and
written about (even though some of us have questioned the
quality of some of that work).  It does not seem useful to me to
revisit those issues here, especially without reference to the
prior work and discussions or if some of the discussion here is
wrong or contains obvious omissions.  As an example from the
first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic
"c" (U+0441) are typically written with identical graphemes, but
are not on the list.    More important, while the "paypal"
example with U+0430 substituted for "a" (U+0061) has been used
repeatedly, including in a careful study in an article that is
not cited in this draft, it is possible to write =
"=D1=80=D0=B0=D1=83=D1=80=D0=B01"
with the first five characters in Cyrillic and the last one a
digit (which is script independent)
(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore
not even violating conventions prohibiting mixed-script labels.
There is, of course, no ambiguity in the A-label form, although
the authors quite properly point out that it is not
user-friendly.

By contrast, Section 1.1 talks about display of email addresses,
including the local part ("in Punycode" [2]).  While a mail
delivery server is free to create whatever aliases for a mailbox
local part it likes, including "xn-t2bmh3a" or "123456",
"george" or "example", in general converting a local part using
the Punycode algorithm and displaying the result is prohibited
by the EAI standards (and, incidentally, RFC5321).  More
important, it will often lose information and is potentially
very dangerous.

(3) Arabic should not be confused with a strictly right-to-left
writing system.  I am not aware of any such systems in wide use
for contemporary languages today.  The problem is that numerals,
whether written in European digits, Arabic or Arabic-Indic
digits, Chinese (Han) digits, or many others, have been written
left to right since that type of positional notation was
invented and became widely used.  As a result, the scripts are
referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].
Their implications for domain names and IDNA are the subject of
RFC 5893.

(4) Multiple addresses for one user (and Section 4).  Keeping in
mind that many people maintain a number of identities, and even
multiple email addresses, for different purposes, I don't
understand what point you are trying to make with this section.
Many of us believe that users who have mailboxes whose names
involve non-ASCII local parts and who engage in communications
outside their primary language group will find it necessary to
maintain either separate all-ASCII mailboxes or all-ASCII
aliases to their primary mailboxes and to do so for a very long
time.  That issue has been extensively analyzed and discussed
but this document avoids that work, which is both a problem and
an opportunity.

(5) Section 2.1 asserts that email servers), implying all of
them, store data (messages?) in relational databases.  That is
simply false.  Some do; others don't.   Even for those that do,
there may be a difference between Unicode-capable data storage
and Unicode-capable keys or indexes.   There is also absolutely
no requirement that any such system store Unicode strings
encoded in UTF-8; many do not. =20

(6) There is a necessary difficulty with SMTPUTF8, which is that
one cannot transmit a message with non-ASCII characters in
addresses or headers to a system that does not support them.
Final delivery systems should probably not accept messages
unless they have reason to predict that the mail store will
handle them _and_ that the user associated with the target
mailbox will be able to retrieve them.  Since a user with an
all-ASCII mailbox name might still receive a message with, e.g.,
a non-ASCII backward-pointing address in the envelope or
headers, making that decision is not straightforward.  That
leads to a strong case that, if one wants broad deployment of
SMTPUTF8, the place to start is with the MUAs (including the
Webmail systems) and associated POP and IMAP servers and
clients.   The "to various extents" list in the first part of
Section 3 is not particularly helpful in that regard.

(7) Finally, this is an internationalization (i18n) problem as
much as it is an email problem.  Terminology (and, where
characters or code points are referred to, their precise
identification) is very important because the alternative is
typically a good deal of user confusion about what you are
talking about and other impediments to making progress.  Saying
"English" were you mean "Basic Latin Script" or "ASCII" is not
helpful, especially given that 5321 local parts can include any
ASCII character and that ASCII is not sufficient to write
English.  Conversely, it appears that there are a few places
where, correctly or incorrectly, you really do mean "English"
when you say that.   Similarly, talking about one particular
encoding when you mean "Unicode" is confusing and may be
misleading.  RFC 6365 may give you a start on some of the =
issues.

regards,
    john


  -------------
[1] I recommend the authors have a look at RFC 5137.

[2] Punycode is an encoding method, not a display format.  See
RFC 5890, Section  2.3.4.=20

[3] http://unicode.org/reports/tr9/


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Date: Mon, 10 Oct 2016 14:25:40 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: John C Klensin <klensin@jck.com>, "HANSEN, TONY L" <tony@att.com>,  "ima@ietf.org" <ima@ietf.org>
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Subject: Re: [EAI] [IETF] Internationalized Email Internet Draft
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John,

Thanks so much for taking so much time to think about this issue and how to=
 set a solid foundation.

Please bear with us as we are trying to catch up with the work that has bee=
n done by the WG and others.

Let us think over your comments and then I think we will start a separate t=
hread for each comment.  Let me read and think quietly over what you have s=
aid before I reply to the comments.
=20
Nalini Elkins
Inside Products, Inc.
www.insidethestack.com
(831) 659-8360


----- Original Message -----
From: John C Klensin <klensin@jck.com>
To: "HANSEN, TONY L" <tony@att.com>; ima@ietf.org
Sent: Sunday, October 9, 2016 7:57 PM
Subject: Re: [EAI] [IETF] Internationalized Email Internet Draft



--On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"
<tony@att.com> wrote:

> I think getting deployment feedback from EAI is important, and
> this draft is an excellent start.
>=20
> I'm not convinced that section 1.2 describes a real problem.
> People do this all the time today with various combinations of
> languages. Why is the combination of Russian and Chinese any
> different? If you think it is, then please expand on the
> aspect that does make it more difficult.
>=20
> I forwarded a number of nits to the authors.

Hi.  I was going to hold off until some later and more mature
version of this draft, but since Tony has commented, while I
believe the issues with EAI deployment are important, I see
several problems with this draft, some of which were actually
discussed in the WG but appear to be ignored here.  Perhaps more
important, it is seriously incomplete relative to issues that
have been discussed at great length in the EAI WG, at the APEC
meeting on internationalized email in Beijing in October 2014,
the May 2015 workshop in Thailand, and elsewhere.  I strongly
suggest that, if there is going to be a discussion in Seoul,
this document is in need of a great deal of work first.  Some of
those issues are:

(1) The so-called EAI standards, as listed in the Introduction,
are about email envelope and header information presented
directly (e.g., in UTF-8) as non-ASCII characters.  A good deal
of the document appears to address mail content information such
as textual message bodies, in other scripts.  With the possible
exception of language selection when a message is sent with the
same basic text in several languages (multipart/alternative was
designed with that case in mind but have been used in other
ways), we thought we solved that content problem with MIME in
1992.  If MIME is inadequate, the authors or others should
produce a document explaining the issues and not confuse them
with EAI / SMTPUTF8.  If it is adequate, then, like Tony
although perhaps for different reasons, I don't see what Section
1.2 is doing here, what the relevance of Section 3.2 is, and
several other statements should be examined carefully to be sure
they are talking about addresses and/or headers and not content.

(2) Within an address, there is, as the I-D points out and
consistent with RFC 5321, a local part and a domain part.  RFCs
6530 and 6531 make it quite clear (at least we thought they did)
that they are handled differently.  For the domain part, the
rules are laid out in the IDNA2008 specs (RFC 5890ff).  Issues
about look-alike characters have been extensively discussed and
written about (even though some of us have questioned the
quality of some of that work).  It does not seem useful to me to
revisit those issues here, especially without reference to the
prior work and discussions or if some of the discussion here is
wrong or contains obvious omissions.  As an example from the
first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic
"c" (U+0441) are typically written with identical graphemes, but
are not on the list.    More important, while the "paypal"
example with U+0430 substituted for "a" (U+0061) has been used
repeatedly, including in a careful study in an article that is
not cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=
=D0=B01"
with the first five characters in Cyrillic and the last one a
digit (which is script independent)
(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore
not even violating conventions prohibiting mixed-script labels.
There is, of course, no ambiguity in the A-label form, although
the authors quite properly point out that it is not
user-friendly.

By contrast, Section 1.1 talks about display of email addresses,
including the local part ("in Punycode" [2]).  While a mail
delivery server is free to create whatever aliases for a mailbox
local part it likes, including "xn-t2bmh3a" or "123456",
"george" or "example", in general converting a local part using
the Punycode algorithm and displaying the result is prohibited
by the EAI standards (and, incidentally, RFC5321).  More
important, it will often lose information and is potentially
very dangerous.

(3) Arabic should not be confused with a strictly right-to-left
writing system.  I am not aware of any such systems in wide use
for contemporary languages today.  The problem is that numerals,
whether written in European digits, Arabic or Arabic-Indic
digits, Chinese (Han) digits, or many others, have been written
left to right since that type of positional notation was
invented and became widely used.  As a result, the scripts are
referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].
Their implications for domain names and IDNA are the subject of
RFC 5893.

(4) Multiple addresses for one user (and Section 4).  Keeping in
mind that many people maintain a number of identities, and even
multiple email addresses, for different purposes, I don't
understand what point you are trying to make with this section.
Many of us believe that users who have mailboxes whose names
involve non-ASCII local parts and who engage in communications
outside their primary language group will find it necessary to
maintain either separate all-ASCII mailboxes or all-ASCII
aliases to their primary mailboxes and to do so for a very long
time.  That issue has been extensively analyzed and discussed
but this document avoids that work, which is both a problem and
an opportunity.

(5) Section 2.1 asserts that email servers), implying all of
them, store data (messages?) in relational databases.  That is
simply false.  Some do; others don't.   Even for those that do,
there may be a difference between Unicode-capable data storage
and Unicode-capable keys or indexes.   There is also absolutely
no requirement that any such system store Unicode strings
encoded in UTF-8; many do not. =20

(6) There is a necessary difficulty with SMTPUTF8, which is that
one cannot transmit a message with non-ASCII characters in
addresses or headers to a system that does not support them.
Final delivery systems should probably not accept messages
unless they have reason to predict that the mail store will
handle them _and_ that the user associated with the target
mailbox will be able to retrieve them.  Since a user with an
all-ASCII mailbox name might still receive a message with, e.g.,
a non-ASCII backward-pointing address in the envelope or
headers, making that decision is not straightforward.  That
leads to a strong case that, if one wants broad deployment of
SMTPUTF8, the place to start is with the MUAs (including the
Webmail systems) and associated POP and IMAP servers and
clients.   The "to various extents" list in the first part of
Section 3 is not particularly helpful in that regard.

(7) Finally, this is an internationalization (i18n) problem as
much as it is an email problem.  Terminology (and, where
characters or code points are referred to, their precise
identification) is very important because the alternative is
typically a good deal of user confusion about what you are
talking about and other impediments to making progress.  Saying
"English" were you mean "Basic Latin Script" or "ASCII" is not
helpful, especially given that 5321 local parts can include any
ASCII character and that ASCII is not sufficient to write
English.  Conversely, it appears that there are a few places
where, correctly or incorrectly, you really do mean "English"
when you say that.   Similarly, talking about one particular
encoding when you mean "Unicode" is confusing and may be
misleading.  RFC 6365 may give you a start on some of the issues.

regards,
    john


  -------------
[1] I recommend the authors have a look at RFC 5137.

[2] Punycode is an encoding method, not a display format.  See
RFC 5890, Section  2.3.4.=20

[3] http://unicode.org/reports/tr9/


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From: <nalini.elkins@insidethestack.com>
To: John C Klensin <klensin@jck.com>, "HANSEN, TONY L" <tony@att.com>,  "ima@ietf.org" <ima@ietf.org>
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------=_Part_216488_699762746.1476451836529
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John / Tony,
I am going to split your comments into separate threads so that I can keep =
track of each. =C2=A0 The first is about co-mingling content vs. headers.
>(1) The so-called EAI standards, as listed in the Introduction,=C2=A0are a=
bout email envelope and header information presented=C2=A0directly (e.g., i=
n UTF-8) as non-ASCII characters.=C2=A0 A good deal=C2=A0of the document ap=
pears to address mail >content information such=C2=A0as textual message bod=
ies, in other scripts.=C2=A0 With the possible=C2=A0exception of language s=
election when a message is sent with the=C2=A0same basic text in several la=
nguages (multipart/alternative was=C2=A0designed with >that case in mind bu=
t have been used in other=C2=A0ways), we thought we solved that content pro=
blem with MIME in=C2=A01992.=C2=A0 If MIME is inadequate, the authors or ot=
hers should=C2=A0produce a document explaining the issues and not confuse >=
them=C2=A0with EAI / SMTPUTF8.=C2=A0 If it is adequate, then, like Tony=C2=
=A0although perhaps for different reasons, I don't see what Section=C2=A01.=
2 is doing here, what the relevance of Section 3.2 is, and=C2=A0several oth=
er statements should be examined >carefully to be sure=C2=A0they are talkin=
g about addresses and/or headers and not content.

Yes. =C2=A0I see your point. =C2=A0 Let me say first the basic thing that w=
e are trying to do is to discuss the holistic user experience of internatio=
nalized emails from an operational point of view. =C2=A0 In so doing, the c=
o-mingling happened. =C2=A0We could do a second draft for content issues or=
 change the abstract of this one to better state what our real goal is.
Secondly, as you guys know well, there are lots of other issues with IDN, b=
rowser support, etc. =C2=A0 What we were actually hoping is that we could h=
ave a forum (perhaps like DNSOps or v6Ops) where we could come together to =
define and discuss such problems, move towards best practices (or work arou=
nds! Not that I like that, but it happens.) =C2=A0 Because we have not even=
 started on problems that we see such as search algorithm ranking of IDNs a=
nd so on. =C2=A0 We were hoping that others would step up to author such ot=
her drafts.
=C2=A0Thanks,
Nalini ElkinsInside Products, Inc.www.insidethestack.com(831) 659-8360

      From: John C Klensin <klensin@jck.com>
 To: "HANSEN, TONY L" <tony@att.com>; ima@ietf.org=20
 Sent: Sunday, October 9, 2016 7:57 PM
 Subject: Re: [EAI] [IETF] Internationalized Email Internet Draft
  =20


--On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"
<tony@att.com> wrote:

> I think getting deployment feedback from EAI is important, and
> this draft is an excellent start.
>=20
> I'm not convinced that section 1.2 describes a real problem.
> People do this all the time today with various combinations of
> languages. Why is the combination of Russian and Chinese any
> different? If you think it is, then please expand on the
> aspect that does make it more difficult.
>=20
> I forwarded a number of nits to the authors.

Hi.=C2=A0 I was going to hold off until some later and more mature
version of this draft, but since Tony has commented, while I
believe the issues with EAI deployment are important, I see
several problems with this draft, some of which were actually
discussed in the WG but appear to be ignored here.=C2=A0 Perhaps more
important, it is seriously incomplete relative to issues that
have been discussed at great length in the EAI WG, at the APEC
meeting on internationalized email in Beijing in October 2014,
the May 2015 workshop in Thailand, and elsewhere.=C2=A0 I strongly
suggest that, if there is going to be a discussion in Seoul,
this document is in need of a great deal of work first.=C2=A0 Some of
those issues are:

(1) The so-called EAI standards, as listed in the Introduction,
are about email envelope and header information presented
directly (e.g., in UTF-8) as non-ASCII characters.=C2=A0 A good deal
of the document appears to address mail content information such
as textual message bodies, in other scripts.=C2=A0 With the possible
exception of language selection when a message is sent with the
same basic text in several languages (multipart/alternative was
designed with that case in mind but have been used in other
ways), we thought we solved that content problem with MIME in
1992.=C2=A0 If MIME is inadequate, the authors or others should
produce a document explaining the issues and not confuse them
with EAI / SMTPUTF8.=C2=A0 If it is adequate, then, like Tony
although perhaps for different reasons, I don't see what Section
1.2 is doing here, what the relevance of Section 3.2 is, and
several other statements should be examined carefully to be sure
they are talking about addresses and/or headers and not content.

(2) Within an address, there is, as the I-D points out and
consistent with RFC 5321, a local part and a domain part.=C2=A0 RFCs
6530 and 6531 make it quite clear (at least we thought they did)
that they are handled differently.=C2=A0 For the domain part, the
rules are laid out in the IDNA2008 specs (RFC 5890ff).=C2=A0 Issues
about look-alike characters have been extensively discussed and
written about (even though some of us have questioned the
quality of some of that work).=C2=A0 It does not seem useful to me to
revisit those issues here, especially without reference to the
prior work and discussions or if some of the discussion here is
wrong or contains obvious omissions.=C2=A0 As an example from the
first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic
"c" (U+0441) are typically written with identical graphemes, but
are not on the list.=C2=A0 =C2=A0 More important, while the "paypal"
example with U+0430 substituted for "a" (U+0061) has been used
repeatedly, including in a careful study in an article that is
not cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=
=D0=B01"
with the first five characters in Cyrillic and the last one a
digit (which is script independent)
(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore
not even violating conventions prohibiting mixed-script labels.
There is, of course, no ambiguity in the A-label form, although
the authors quite properly point out that it is not
user-friendly.

By contrast, Section 1.1 talks about display of email addresses,
including the local part ("in Punycode" [2]).=C2=A0 While a mail
delivery server is free to create whatever aliases for a mailbox
local part it likes, including "xn-t2bmh3a" or "123456",
"george" or "example", in general converting a local part using
the Punycode algorithm and displaying the result is prohibited
by the EAI standards (and, incidentally, RFC5321).=C2=A0 More
important, it will often lose information and is potentially
very dangerous.

(3) Arabic should not be confused with a strictly right-to-left
writing system.=C2=A0 I am not aware of any such systems in wide use
for contemporary languages today.=C2=A0 The problem is that numerals,
whether written in European digits, Arabic or Arabic-Indic
digits, Chinese (Han) digits, or many others, have been written
left to right since that type of positional notation was
invented and became widely used.=C2=A0 As a result, the scripts are
referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].
Their implications for domain names and IDNA are the subject of
RFC 5893.

(4) Multiple addresses for one user (and Section 4).=C2=A0 Keeping in
mind that many people maintain a number of identities, and even
multiple email addresses, for different purposes, I don't
understand what point you are trying to make with this section.
Many of us believe that users who have mailboxes whose names
involve non-ASCII local parts and who engage in communications
outside their primary language group will find it necessary to
maintain either separate all-ASCII mailboxes or all-ASCII
aliases to their primary mailboxes and to do so for a very long
time.=C2=A0 That issue has been extensively analyzed and discussed
but this document avoids that work, which is both a problem and
an opportunity.

(5) Section 2.1 asserts that email servers), implying all of
them, store data (messages?) in relational databases.=C2=A0 That is
simply false.=C2=A0 Some do; others don't.=C2=A0 Even for those that do,
there may be a difference between Unicode-capable data storage
and Unicode-capable keys or indexes.=C2=A0 There is also absolutely
no requirement that any such system store Unicode strings
encoded in UTF-8; many do not.=C2=A0=20

(6) There is a necessary difficulty with SMTPUTF8, which is that
one cannot transmit a message with non-ASCII characters in
addresses or headers to a system that does not support them.
Final delivery systems should probably not accept messages
unless they have reason to predict that the mail store will
handle them _and_ that the user associated with the target
mailbox will be able to retrieve them.=C2=A0 Since a user with an
all-ASCII mailbox name might still receive a message with, e.g.,
a non-ASCII backward-pointing address in the envelope or
headers, making that decision is not straightforward.=C2=A0 That
leads to a strong case that, if one wants broad deployment of
SMTPUTF8, the place to start is with the MUAs (including the
Webmail systems) and associated POP and IMAP servers and
clients.=C2=A0 The "to various extents" list in the first part of
Section 3 is not particularly helpful in that regard.

(7) Finally, this is an internationalization (i18n) problem as
much as it is an email problem.=C2=A0 Terminology (and, where
characters or code points are referred to, their precise
identification) is very important because the alternative is
typically a good deal of user confusion about what you are
talking about and other impediments to making progress.=C2=A0 Saying
"English" were you mean "Basic Latin Script" or "ASCII" is not
helpful, especially given that 5321 local parts can include any
ASCII character and that ASCII is not sufficient to write
English.=C2=A0 Conversely, it appears that there are a few places
where, correctly or incorrectly, you really do mean "English"
when you say that.=C2=A0 Similarly, talking about one particular
encoding when you mean "Unicode" is confusing and may be
misleading.=C2=A0 RFC 6365 may give you a start on some of the issues.

regards,
=C2=A0 =C2=A0 john


=C2=A0 -------------
[1] I recommend the authors have a look at RFC 5137.

[2] Punycode is an encoding method, not a display format.=C2=A0 See
RFC 5890, Section=C2=A0 2.3.4.=20

[3] http://unicode.org/reports/tr9/

_______________________________________________
IMA mailing list
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https://www.ietf.org/mailman/listinfo/ima


  =20
------=_Part_216488_699762746.1476451836529
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<html><head></head><body><div style=3D"color:#000; background-color:#fff; f=
ont-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helve=
tica, Arial, Lucida Grande, sans-serif;font-size:16px"><div dir=3D"ltr" id=
=3D"yui_3_16_0_ym19_1_1476450906229_5781"><span style=3D"font-family: &quot=
;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida=
 Grande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_147645=
0906229_5876">John / Tony,</span></div><div dir=3D"ltr" id=3D"yui_3_16_0_ym=
19_1_1476450906229_5781"><span style=3D"font-family: &quot;Helvetica Neue&q=
uot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sa=
ns-serif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476450906229_5930"><br=
 id=3D"yui_3_16_0_ym19_1_1476450906229_5929"></span></div><div dir=3D"ltr" =
id=3D"yui_3_16_0_ym19_1_1476450906229_5781"><span style=3D"font-family: &qu=
ot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Luci=
da Grande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476=
450906229_5985">I am going to split your comments into separate threads so =
that I can keep track of each. &nbsp; The first is about co-mingling conten=
t vs. headers.</span></div><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476450=
906229_5781"><span style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;=
Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; fo=
nt-size: 13px;"><br></span></div><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1=
476450906229_5781"><span style=3D"font-family: &quot;Helvetica Neue&quot;, =
&quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-ser=
if; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476450906229_5735">&gt;(1) T=
he so-called EAI standards, as listed in the Introduction,&nbsp;</span><spa=
n style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, H=
elvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px;" i=
d=3D"yui_3_16_0_ym19_1_1476450906229_5737">are about email envelope and hea=
der information presented&nbsp;</span><span style=3D"font-family: &quot;Hel=
vetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Gra=
nde&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476450906=
229_5739">directly (e.g., in UTF-8) as non-ASCII characters.&nbsp; A good d=
eal&nbsp;</span><span style=3D"font-family: &quot;Helvetica Neue&quot;, &qu=
ot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif;=
 font-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476450906229_5741">of the docum=
ent appears to address mail &gt;content information such&nbsp;</span><span =
style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Hel=
vetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px;" id=
=3D"yui_3_16_0_ym19_1_1476450906229_5743">as textual message bodies, in oth=
er scripts.&nbsp; With the possible&nbsp;</span><span style=3D"font-family:=
 &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;=
Lucida Grande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_=
1476450906229_5745">exception of language selection when a message is sent =
with the&nbsp;</span><span style=3D"font-family: &quot;Helvetica Neue&quot;=
, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-s=
erif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476450906229_5747">same ba=
sic text in several languages (multipart/alternative was&nbsp;</span><span =
style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Hel=
vetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px;" id=
=3D"yui_3_16_0_ym19_1_1476450906229_5749">designed with &gt;that case in mi=
nd but have been used in other&nbsp;</span><span style=3D"font-family: &quo=
t;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucid=
a Grande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_14764=
50906229_5751">ways), we thought we solved that content problem with MIME i=
n&nbsp;</span><span style=3D"font-family: &quot;Helvetica Neue&quot;, &quot=
;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; f=
ont-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476450906229_5753">1992.&nbsp; If=
 MIME is inadequate, the authors or others should&nbsp;</span><span style=
=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetic=
a, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px;" id=3D"yu=
i_3_16_0_ym19_1_1476450906229_5755">produce a document explaining the issue=
s and not confuse &gt;them&nbsp;</span><span style=3D"font-family: &quot;He=
lvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Gr=
ande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_147645090=
6229_5757">with EAI / SMTPUTF8.&nbsp; If it is adequate, then, like Tony&nb=
sp;</span><span style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Seg=
oe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-=
size: 13px;" id=3D"yui_3_16_0_ym19_1_1476450906229_5759">although perhaps f=
or different reasons, I don't see what Section&nbsp;</span><span style=3D"f=
ont-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Ar=
ial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_1=
6_0_ym19_1_1476450906229_5761">1.2 is doing here, what the relevance of Sec=
tion 3.2 is, and&nbsp;</span><span style=3D"font-family: &quot;Helvetica Ne=
ue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;=
, sans-serif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476450906229_5763"=
>several other statements should be examined &gt;carefully to be sure&nbsp;=
</span><span style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Segoe =
UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-siz=
e: 13px;" id=3D"yui_3_16_0_ym19_1_1476450906229_5765">they are talking abou=
t addresses and/or headers and not content.</span><br clear=3D"none" style=
=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetic=
a, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px;" id=3D"yu=
i_3_16_0_ym19_1_1476450906229_5766"></div><div dir=3D"ltr" id=3D"yui_3_16_0=
_ym19_1_1476450906229_5781"><span style=3D"font-family: &quot;Helvetica Neu=
e&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;,=
 sans-serif; font-size: 13px;"><br></span></div><div dir=3D"ltr" id=3D"yui_=
3_16_0_ym19_1_1476450906229_5781"><font face=3D"Helvetica Neue, Segoe UI, H=
elvetica, Arial, Lucida Grande, sans-serif" id=3D"yui_3_16_0_ym19_1_1476450=
906229_6136"><span style=3D"font-size: 13px;" id=3D"yui_3_16_0_ym19_1_14764=
50906229_6137">Yes. &nbsp;I see your point. &nbsp; Let me say first the bas=
ic thing that we are trying to do is to d</span></font><span style=3D"font-=
size: 13px; font-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, =
Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif;" id=3D"yui_3_16_0_=
ym19_1_1476450906229_6189">iscuss the holistic user experience of internati=
onalized emails from an operational point of view. &nbsp; In so doing, the =
co-mingling happened. &nbsp;We could do a second draft for content issues o=
r change the abstract of this one to better state what our real goal is.</s=
pan></div><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476450906229_5781"><spa=
n style=3D"font-size: 13px; font-family: &quot;Helvetica Neue&quot;, &quot;=
Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif;"><=
br></span></div><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476450906229_5781=
"><font face=3D"Helvetica Neue, Segoe UI, Helvetica, Arial, Lucida Grande, =
sans-serif" id=3D"yui_3_16_0_ym19_1_1476450906229_6371"><span style=3D"font=
-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476450906229_6372">Secondly, as you =
guys know well, there are lots of other issues with IDN, browser support, e=
tc. &nbsp; What we were actually hoping is that we could have a forum (perh=
aps like DNSOps or v6Ops) where we could come together to define and discus=
s such problems, move towards best practices (or work arounds! Not that I l=
ike that, but it happens.) &nbsp; Because we have not even started on probl=
ems that we see such as search algorithm ranking of IDNs and so on. &nbsp; =
We were hoping that others would step up to author such other drafts.</span=
></font></div><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476450906229_5781">=
<span style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot=
;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px=
;"><br></span></div><div></div><div id=3D"yui_3_16_0_ym19_1_1476450906229_6=
016">&nbsp;</div><div class=3D"signature" id=3D"yui_3_16_0_ym19_1_147645090=
6229_5625">Thanks,<div id=3D"yui_3_16_0_ym19_1_1476450906229_6017"><br></di=
v><div id=3D"yui_3_16_0_ym19_1_1476450906229_6018">Nalini Elkins</div><div>=
Inside Products, Inc.</div><div>www.insidethestack.com</div><div>(831) 659-=
8360</div></div><div class=3D"qtdSeparateBR"><br><br></div><div class=3D"ya=
hoo_quoted" style=3D"display: block;">  <div style=3D"font-family: Helvetic=
aNeue-Light, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida=
 Grande, sans-serif; font-size: 16px;"> <div style=3D"font-family: Helvetic=
aNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-si=
ze: 16px;"> <div dir=3D"ltr"> <font size=3D"2" face=3D"Arial"> <hr size=3D"=
1"> <b><span style=3D"font-weight:bold;">From:</span></b> John C Klensin &l=
t;klensin@jck.com&gt;<br> <b><span style=3D"font-weight: bold;">To:</span><=
/b> "HANSEN, TONY L" &lt;tony@att.com&gt;; ima@ietf.org <br> <b><span style=
=3D"font-weight: bold;">Sent:</span></b> Sunday, October 9, 2016 7:57 PM<br=
> <b><span style=3D"font-weight: bold;">Subject:</span></b> Re: [EAI] [IETF=
] Internationalized Email Internet Draft<br> </font> </div> <div class=3D"y=
_msg_container"><br><br clear=3D"none"><br clear=3D"none">--On Thursday, Oc=
tober 06, 2016 4:39 PM +0000 "HANSEN, TONY L"<br clear=3D"none">&lt;<a shap=
e=3D"rect" ymailto=3D"mailto:tony@att.com" href=3D"mailto:tony@att.com">ton=
y@att.com</a>&gt; wrote:<br clear=3D"none"><br clear=3D"none">&gt; I think =
getting deployment feedback from EAI is important, and<br clear=3D"none">&g=
t; this draft is an excellent start.<br clear=3D"none">&gt; <br clear=3D"no=
ne">&gt; I'm not convinced that section 1.2 describes a real problem.<br cl=
ear=3D"none">&gt; People do this all the time today with various combinatio=
ns of<br clear=3D"none">&gt; languages. Why is the combination of Russian a=
nd Chinese any<br clear=3D"none">&gt; different? If you think it is, then p=
lease expand on the<br clear=3D"none">&gt; aspect that does make it more di=
fficult.<br clear=3D"none">&gt; <br clear=3D"none">&gt; I forwarded a numbe=
r of nits to the authors.<br clear=3D"none"><br clear=3D"none">Hi.&nbsp; I =
was going to hold off until some later and more mature<br clear=3D"none">ve=
rsion of this draft, but since Tony has commented, while I<br clear=3D"none=
">believe the issues with EAI deployment are important, I see<br clear=3D"n=
one">several problems with this draft, some of which were actually<br clear=
=3D"none">discussed in the WG but appear to be ignored here.&nbsp; Perhaps =
more<br clear=3D"none">important, it is seriously incomplete relative to is=
sues that<br clear=3D"none">have been discussed at great length in the EAI =
WG, at the APEC<br clear=3D"none">meeting on internationalized email in Bei=
jing in October 2014,<br clear=3D"none">the May 2015 workshop in Thailand, =
and elsewhere.&nbsp; I strongly<br clear=3D"none">suggest that, if there is=
 going to be a discussion in Seoul,<br clear=3D"none">this document is in n=
eed of a great deal of work first.&nbsp; Some of<br clear=3D"none">those is=
sues are:<br clear=3D"none"><br clear=3D"none">(1) The so-called EAI standa=
rds, as listed in the Introduction,<br clear=3D"none">are about email envel=
ope and header information presented<br clear=3D"none">directly (e.g., in U=
TF-8) as non-ASCII characters.&nbsp; A good deal<br clear=3D"none">of the d=
ocument appears to address mail content information such<br clear=3D"none">=
as textual message bodies, in other scripts.&nbsp; With the possible<br cle=
ar=3D"none">exception of language selection when a message is sent with the=
<br clear=3D"none">same basic text in several languages (multipart/alternat=
ive was<br clear=3D"none">designed with that case in mind but have been use=
d in other<br clear=3D"none">ways), we thought we solved that content probl=
em with MIME in<br clear=3D"none">1992.&nbsp; If MIME is inadequate, the au=
thors or others should<br clear=3D"none">produce a document explaining the =
issues and not confuse them<br clear=3D"none">with EAI / SMTPUTF8.&nbsp; If=
 it is adequate, then, like Tony<br clear=3D"none">although perhaps for dif=
ferent reasons, I don't see what Section<br clear=3D"none">1.2 is doing her=
e, what the relevance of Section 3.2 is, and<br clear=3D"none">several othe=
r statements should be examined carefully to be sure<br clear=3D"none">they=
 are talking about addresses and/or headers and not content.<br clear=3D"no=
ne"><br clear=3D"none">(2) Within an address, there is, as the I-D points o=
ut and<br clear=3D"none">consistent with RFC 5321, a local part and a domai=
n part.&nbsp; RFCs<br clear=3D"none">6530 and 6531 make it quite clear (at =
least we thought they did)<br clear=3D"none">that they are handled differen=
tly.&nbsp; For the domain part, the<br clear=3D"none">rules are laid out in=
 the IDNA2008 specs (RFC 5890ff).&nbsp; Issues<br clear=3D"none">about look=
-alike characters have been extensively discussed and<br clear=3D"none">wri=
tten about (even though some of us have questioned the<br clear=3D"none">qu=
ality of some of that work).&nbsp; It does not seem useful to me to<br clea=
r=3D"none">revisit those issues here, especially without reference to the<b=
r clear=3D"none">prior work and discussions or if some of the discussion he=
re is<br clear=3D"none">wrong or contains obvious omissions.&nbsp; As an ex=
ample from the<br clear=3D"none">first paragraph of Section 6.1, Latin "c" =
(U+0063) and Cyrillic<br clear=3D"none">"c" (U+0441) are typically written =
with identical graphemes, but<br clear=3D"none">are not on the list.&nbsp; =
&nbsp; More important, while the "paypal"<br clear=3D"none">example with U+=
0430 substituted for "a" (U+0061) has been used<br clear=3D"none">repeatedl=
y, including in a careful study in an article that is<br clear=3D"none">not=
 cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=D0=
=B01"<br clear=3D"none">with the first five characters in Cyrillic and the =
last one a<br clear=3D"none">digit (which is script independent)<br clear=
=3D"none">(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore<=
br clear=3D"none">not even violating conventions prohibiting mixed-script l=
abels.<br clear=3D"none">There is, of course, no ambiguity in the A-label f=
orm, although<br clear=3D"none">the authors quite properly point out that i=
t is not<br clear=3D"none">user-friendly.<br clear=3D"none"><br clear=3D"no=
ne">By contrast, Section 1.1 talks about display of email addresses,<br cle=
ar=3D"none">including the local part ("in Punycode" [2]).&nbsp; While a mai=
l<br clear=3D"none">delivery server is free to create whatever aliases for =
a mailbox<br clear=3D"none">local part it likes, including "xn-t2bmh3a" or =
"123456",<br clear=3D"none">"george" or "example", in general converting a =
local part using<br clear=3D"none">the Punycode algorithm and displaying th=
e result is prohibited<br clear=3D"none">by the EAI standards (and, inciden=
tally, RFC5321).&nbsp; More<br clear=3D"none">important, it will often lose=
 information and is potentially<br clear=3D"none">very dangerous.<br clear=
=3D"none"><br clear=3D"none">(3) Arabic should not be confused with a stric=
tly right-to-left<br clear=3D"none">writing system.&nbsp; I am not aware of=
 any such systems in wide use<br clear=3D"none">for contemporary languages =
today.&nbsp; The problem is that numerals,<br clear=3D"none">whether writte=
n in European digits, Arabic or Arabic-Indic<br clear=3D"none">digits, Chin=
ese (Han) digits, or many others, have been written<br clear=3D"none">left =
to right since that type of positional notation was<br clear=3D"none">inven=
ted and became widely used.&nbsp; As a result, the scripts are<br clear=3D"=
none">referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].<br c=
lear=3D"none">Their implications for domain names and IDNA are the subject =
of<br clear=3D"none">RFC 5893.<br clear=3D"none"><br clear=3D"none">(4) Mul=
tiple addresses for one user (and Section 4).&nbsp; Keeping in<br clear=3D"=
none">mind that many people maintain a number of identities, and even<br cl=
ear=3D"none">multiple email addresses, for different purposes, I don't<br c=
lear=3D"none">understand what point you are trying to make with this sectio=
n.<br clear=3D"none">Many of us believe that users who have mailboxes whose=
 names<br clear=3D"none">involve non-ASCII local parts and who engage in co=
mmunications<br clear=3D"none">outside their primary language group will fi=
nd it necessary to<br clear=3D"none">maintain either separate all-ASCII mai=
lboxes or all-ASCII<br clear=3D"none">aliases to their primary mailboxes an=
d to do so for a very long<br clear=3D"none">time.&nbsp; That issue has bee=
n extensively analyzed and discussed<br clear=3D"none">but this document av=
oids that work, which is both a problem and<br clear=3D"none">an opportunit=
y.<br clear=3D"none"><br clear=3D"none">(5) Section 2.1 asserts that email =
servers), implying all of<br clear=3D"none">them, store data (messages?) in=
 relational databases.&nbsp; That is<br clear=3D"none">simply false.&nbsp; =
Some do; others don't.&nbsp;  Even for those that do,<br clear=3D"none">the=
re may be a difference between Unicode-capable data storage<br clear=3D"non=
e">and Unicode-capable keys or indexes.&nbsp;  There is also absolutely<br =
clear=3D"none">no requirement that any such system store Unicode strings<br=
 clear=3D"none">encoded in UTF-8; many do not.&nbsp; <br clear=3D"none"><br=
 clear=3D"none">(6) There is a necessary difficulty with SMTPUTF8, which is=
 that<br clear=3D"none">one cannot transmit a message with non-ASCII charac=
ters in<br clear=3D"none">addresses or headers to a system that does not su=
pport them.<br clear=3D"none">Final delivery systems should probably not ac=
cept messages<br clear=3D"none">unless they have reason to predict that the=
 mail store will<br clear=3D"none">handle them _and_ that the user associat=
ed with the target<br clear=3D"none">mailbox will be able to retrieve them.=
&nbsp; Since a user with an<br clear=3D"none">all-ASCII mailbox name might =
still receive a message with, e.g.,<br clear=3D"none">a non-ASCII backward-=
pointing address in the envelope or<br clear=3D"none">headers, making that =
decision is not straightforward.&nbsp; That<br clear=3D"none">leads to a st=
rong case that, if one wants broad deployment of<br clear=3D"none">SMTPUTF8=
, the place to start is with the MUAs (including the<br clear=3D"none">Webm=
ail systems) and associated POP and IMAP servers and<br clear=3D"none">clie=
nts.&nbsp;  The "to various extents" list in the first part of<br clear=3D"=
none">Section 3 is not particularly helpful in that regard.<br clear=3D"non=
e"><br clear=3D"none">(7) Finally, this is an internationalization (i18n) p=
roblem as<br clear=3D"none">much as it is an email problem.&nbsp; Terminolo=
gy (and, where<br clear=3D"none">characters or code points are referred to,=
 their precise<br clear=3D"none">identification) is very important because =
the alternative is<br clear=3D"none">typically a good deal of user confusio=
n about what you are<br clear=3D"none">talking about and other impediments =
to making progress.&nbsp; Saying<br clear=3D"none">"English" were you mean =
"Basic Latin Script" or "ASCII" is not<br clear=3D"none">helpful, especiall=
y given that 5321 local parts can include any<br clear=3D"none">ASCII chara=
cter and that ASCII is not sufficient to write<br clear=3D"none">English.&n=
bsp; Conversely, it appears that there are a few places<br clear=3D"none">w=
here, correctly or incorrectly, you really do mean "English"<br clear=3D"no=
ne">when you say that.&nbsp;  Similarly, talking about one particular<br cl=
ear=3D"none">encoding when you mean "Unicode" is confusing and may be<br cl=
ear=3D"none">misleading.&nbsp; RFC 6365 may give you a start on some of the=
 issues.<br clear=3D"none"><br clear=3D"none">regards,<br clear=3D"none">&n=
bsp; &nbsp; john<br clear=3D"none"><br clear=3D"none"><br clear=3D"none">&n=
bsp; -------------<br clear=3D"none">[1] I recommend the authors have a loo=
k at RFC 5137.<br clear=3D"none"><br clear=3D"none">[2] Punycode is an enco=
ding method, not a display format.&nbsp; See<br clear=3D"none">RFC 5890, Se=
ction&nbsp; 2.3.4. <br clear=3D"none"><br clear=3D"none">[3] <a shape=3D"re=
ct" href=3D"http://unicode.org/reports/tr9/" target=3D"_blank">http://unico=
de.org/reports/tr9/</a><div class=3D"yqt7382759030" id=3D"yqtfd60969"><br c=
lear=3D"none"><br clear=3D"none">__________________________________________=
_____<br clear=3D"none">IMA mailing list<br clear=3D"none"><a shape=3D"rect=
" ymailto=3D"mailto:IMA@ietf.org" href=3D"mailto:IMA@ietf.org">IMA@ietf.org=
</a><br clear=3D"none"><a shape=3D"rect" href=3D"https://www.ietf.org/mailm=
an/listinfo/ima" target=3D"_blank">https://www.ietf.org/mailman/listinfo/im=
a</a><br clear=3D"none"></div><br><br></div> </div> </div>  </div></div></b=
ody></html>
------=_Part_216488_699762746.1476451836529--


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Date: Fri, 14 Oct 2016 13:50:30 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: John C Klensin <klensin@jck.com>, "HANSEN, TONY L" <tony@att.com>,  "ima@ietf.org" <ima@ietf.org>
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Subject: [EAI] [IETF] Homographic Attacks [was: Internationalized Email Internet Draft]
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John,

I am splitting your comment #2 into two parts: Homographic attacks and disp=
lay of email addresses.

First, homographic attacks:


>(2) Within an address, there is, as the I-D points out and consistent with=
 RFC 5321, a local part and a domain part.  RFCs 6530 and 6531 make it quit=
e clear (at least we thought they >did) that they are handled differently. =
 For the domain part, the rules are laid out in the IDNA2008 specs (RFC 589=
0ff).  Issues about look-alike characters have been extensively >discussed =
and written about (even though some of us have questioned the quality of so=
me of that work).  It does not seem useful to me to revisit those issues he=
re, especially without >reference to the prior work and discussions or if s=
ome of the discussion here is wrong or contains obvious omissions.=20


We can certainly refer to the prior work.  I will contact you offline for y=
our kind assistance.

But, I think that the area of homographic attacks is definitely worth talki=
ng about.  If I might use the example of IPv6, I think at the IETF people t=
hink thought that IPv6 was very well defined but operationally, in the "rea=
l" world, many people had (and still have!) absolutely no idea how it works=
.

Many people have NO idea of how homographic attacks work and as we go forth=
 into a truly internationalized Internet then this is very definitely a top=
ic that needs to be discussed - and often! =20



>As an example from the first paragraph of Section 6.1, Latin "c" (U+0063) =
and Cyrillic "c" (U+0441) are typically written with identical graphemes, b=
utare not on the list.    More >important, while the "paypal" example with =
U+0430 substituted for "a" (U+0061) has been used repeatedly, including in =
a careful study in an article that is not cited in this draft,

Will contact you for reference


>it is possible to write "=D1=80=D0=B0=D1=83=D1=80=D0=B01" with the first f=
ive characters in Cyrillic and the last one a digit (which is script indepe=
ndent) (\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore>not=
 even violating conventions prohibiting mixed-script labels. There is, of c=
ourse, no ambiguity in the A-label form, although the authors quite properl=
y point out that it is not
>user-friendly.



Indeed.  I think this topic merits much discussion including the area of wh=
at the ICANN rules REALLY are in this area and whether registrars are compl=
ying.   As we get "new blood" into this area, then some of the topics that =
are so familiar to you, Tony, and many of the long time members of this WG =
will need to be revisited as the rest of us try to catch up to you.=20

But, I hope it will be worth it for the new energy that new people bring.  =
Not to mention that as concepts proceed into operations, issues that no one=
 had thought of surface.
=20
Thanks,

Nalini Elkins
Inside Products, Inc.
www.insidethestack.com
(831) 659-8360



________________________________
From: John C Klensin <klensin@jck.com>
To: "HANSEN, TONY L" <tony@att.com>; ima@ietf.org=20
Sent: Sunday, October 9, 2016 7:57 PM
Subject: Re: [EAI] [IETF] Internationalized Email Internet Draft




--On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"
<tony@att.com> wrote:

> I think getting deployment feedback from EAI is important, and
> this draft is an excellent start.
>=20
> I'm not convinced that section 1.2 describes a real problem.
> People do this all the time today with various combinations of
> languages. Why is the combination of Russian and Chinese any
> different? If you think it is, then please expand on the
> aspect that does make it more difficult.
>=20
> I forwarded a number of nits to the authors.

Hi.  I was going to hold off until some later and more mature
version of this draft, but since Tony has commented, while I
believe the issues with EAI deployment are important, I see
several problems with this draft, some of which were actually
discussed in the WG but appear to be ignored here.  Perhaps more
important, it is seriously incomplete relative to issues that
have been discussed at great length in the EAI WG, at the APEC
meeting on internationalized email in Beijing in October 2014,
the May 2015 workshop in Thailand, and elsewhere.  I strongly
suggest that, if there is going to be a discussion in Seoul,
this document is in need of a great deal of work first.  Some of
those issues are:

(1) The so-called EAI standards, as listed in the Introduction,
are about email envelope and header information presented
directly (e.g., in UTF-8) as non-ASCII characters.  A good deal
of the document appears to address mail content information such
as textual message bodies, in other scripts.  With the possible
exception of language selection when a message is sent with the
same basic text in several languages (multipart/alternative was
designed with that case in mind but have been used in other
ways), we thought we solved that content problem with MIME in
1992.  If MIME is inadequate, the authors or others should
produce a document explaining the issues and not confuse them
with EAI / SMTPUTF8.  If it is adequate, then, like Tony
although perhaps for different reasons, I don't see what Section
1.2 is doing here, what the relevance of Section 3.2 is, and
several other statements should be examined carefully to be sure
they are talking about addresses and/or headers and not content.

(2) Within an address, there is, as the I-D points out and
consistent with RFC 5321, a local part and a domain part.  RFCs
6530 and 6531 make it quite clear (at least we thought they did)
that they are handled differently.  For the domain part, the
rules are laid out in the IDNA2008 specs (RFC 5890ff).  Issues
about look-alike characters have been extensively discussed and
written about (even though some of us have questioned the
quality of some of that work).  It does not seem useful to me to
revisit those issues here, especially without reference to the
prior work and discussions or if some of the discussion here is
wrong or contains obvious omissions.  As an example from the
first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic
"c" (U+0441) are typically written with identical graphemes, but
are not on the list.    More important, while the "paypal"
example with U+0430 substituted for "a" (U+0061) has been used
repeatedly, including in a careful study in an article that is
not cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=
=D0=B01"
with the first five characters in Cyrillic and the last one a
digit (which is script independent)
(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore
not even violating conventions prohibiting mixed-script labels.
There is, of course, no ambiguity in the A-label form, although
the authors quite properly point out that it is not
user-friendly.

By contrast, Section 1.1 talks about display of email addresses,
including the local part ("in Punycode" [2]).  While a mail
delivery server is free to create whatever aliases for a mailbox
local part it likes, including "xn-t2bmh3a" or "123456",
"george" or "example", in general converting a local part using
the Punycode algorithm and displaying the result is prohibited
by the EAI standards (and, incidentally, RFC5321).  More
important, it will often lose information and is potentially
very dangerous.

(3) Arabic should not be confused with a strictly right-to-left
writing system.  I am not aware of any such systems in wide use
for contemporary languages today.  The problem is that numerals,
whether written in European digits, Arabic or Arabic-Indic
digits, Chinese (Han) digits, or many others, have been written
left to right since that type of positional notation was
invented and became widely used.  As a result, the scripts are
referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].
Their implications for domain names and IDNA are the subject of
RFC 5893.

(4) Multiple addresses for one user (and Section 4).  Keeping in
mind that many people maintain a number of identities, and even
multiple email addresses, for different purposes, I don't
understand what point you are trying to make with this section.
Many of us believe that users who have mailboxes whose names
involve non-ASCII local parts and who engage in communications
outside their primary language group will find it necessary to
maintain either separate all-ASCII mailboxes or all-ASCII
aliases to their primary mailboxes and to do so for a very long
time.  That issue has been extensively analyzed and discussed
but this document avoids that work, which is both a problem and
an opportunity.

(5) Section 2.1 asserts that email servers), implying all of
them, store data (messages?) in relational databases.  That is
simply false.  Some do; others don't.   Even for those that do,
there may be a difference between Unicode-capable data storage
and Unicode-capable keys or indexes.   There is also absolutely
no requirement that any such system store Unicode strings
encoded in UTF-8; many do not. =20

(6) There is a necessary difficulty with SMTPUTF8, which is that
one cannot transmit a message with non-ASCII characters in
addresses or headers to a system that does not support them.
Final delivery systems should probably not accept messages
unless they have reason to predict that the mail store will
handle them _and_ that the user associated with the target
mailbox will be able to retrieve them.  Since a user with an
all-ASCII mailbox name might still receive a message with, e.g.,
a non-ASCII backward-pointing address in the envelope or
headers, making that decision is not straightforward.  That
leads to a strong case that, if one wants broad deployment of
SMTPUTF8, the place to start is with the MUAs (including the
Webmail systems) and associated POP and IMAP servers and
clients.   The "to various extents" list in the first part of
Section 3 is not particularly helpful in that regard.

(7) Finally, this is an internationalization (i18n) problem as
much as it is an email problem.  Terminology (and, where
characters or code points are referred to, their precise
identification) is very important because the alternative is
typically a good deal of user confusion about what you are
talking about and other impediments to making progress.  Saying
"English" were you mean "Basic Latin Script" or "ASCII" is not
helpful, especially given that 5321 local parts can include any
ASCII character and that ASCII is not sufficient to write
English.  Conversely, it appears that there are a few places
where, correctly or incorrectly, you really do mean "English"
when you say that.   Similarly, talking about one particular
encoding when you mean "Unicode" is confusing and may be
misleading.  RFC 6365 may give you a start on some of the issues.

regards,
    john


  -------------
[1] I recommend the authors have a look at RFC 5137.

[2] Punycode is an encoding method, not a display format.  See
RFC 5890, Section  2.3.4.=20

[3] http://unicode.org/reports/tr9/


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Date: Fri, 14 Oct 2016 14:49:12 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: John C Klensin <klensin@jck.com>, "HANSEN, TONY L" <tony@att.com>,  "ima@ietf.org" <ima@ietf.org>
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------=_Part_303346_1587276494.1476456552427
Content-Type: text/plain; charset=UTF-8
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John / Tony,

Continuing my splitting of topics! =C2=A0 Hope this makes some kind of sens=
e to others.
>By contrast, Section 1.1 talks about display of email addresses,=C2=A0incl=
uding the local part ("in Punycode" [2]).=C2=A0 While a mail=C2=A0delivery =
server is free to create whatever aliases for a ?>mailbox=C2=A0local part i=
t likes, including "xn-t2bmh3a" or "123456",=C2=A0"george" or "example", in=
 general converting a local part using=C2=A0the Punycode algorithm and disp=
laying the result is >prohibited=C2=A0by the EAI standards (and, incidental=
ly, RFC5321).=C2=A0 More=C2=A0important, it will often lose information and=
 is potentially=C2=A0very dangerous.


This is a very interesting problem. =C2=A0 We are hoping to do some kind of=
 spreadsheet or other visual where we can show what happens with a number o=
f mail servers. =C2=A0For example, what does Yahoo mail do, what does gmail=
 do,=C2=A0why some clients fail,=C2=A0etc. =C2=A0
I am in the process of setting up a demo system for all this. =C2=A0Let me =
tell you, I have learned quite a bit. =C2=A0 Including about DNS queries wh=
ich don't resolve properly. =C2=A0Sigh. =C2=A0That is still ANOTHER topic. =
=C2=A0 As I say, I want to get organized and have a good way to show this. =
=C2=A0 Not quite there yet!
=C2=A0
Thanks,

Nalini Elkins
Inside Products, Inc.
www.insidethestack.com
(831) 659-8360



________________________________
 From: John C Klensin <klensin@jck.com>
To: "HANSEN, TONY L" <tony@att.com>; ima@ietf.org=20
Sent: Sunday, October 9, 2016 7:57 PM
Subject: Re: [EAI] [IETF] Internationalized Email Internet Draft
=20



--On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"
<tony@att.com> wrote:

> I think getting deployment feedback from EAI is important, and
> this draft is an excellent start.
>=20
> I'm not convinced that section 1.2 describes a real problem.
> People do this all the time today with various combinations of
> languages. Why is the combination of Russian and Chinese any
> different? If you think it is, then please expand on the
> aspect that does make it more difficult.
>=20
> I forwarded a number of nits to the authors.

Hi.=C2=A0 I was going to hold off until some later and more mature
version of this draft, but since Tony has commented, while I
believe the issues with EAI deployment are important, I see
several problems with this draft, some of which were actually
discussed in the WG but appear to be ignored here.=C2=A0 Perhaps more
important, it is seriously incomplete relative to issues that
have been discussed at great length in the EAI WG, at the APEC
meeting on internationalized email in Beijing in October 2014,
the May 2015 workshop in Thailand, and elsewhere.=C2=A0 I strongly
suggest that, if there is going to be a discussion in Seoul,
this document is in need of a great deal of work first.=C2=A0 Some of
those issues are:

(1) The so-called EAI standards, as listed in the Introduction,
are about email envelope and header information presented
directly (e.g., in UTF-8) as non-ASCII characters.=C2=A0 A good deal
of the document appears to address mail content information such
as textual message bodies, in other scripts.=C2=A0 With the possible
exception of language selection when a message is sent with the
same basic text in several languages (multipart/alternative was
designed with that case in mind but have been used in other
ways), we thought we solved that content problem with MIME in
1992.=C2=A0 If MIME is inadequate, the authors or others should
produce a document explaining the issues and not confuse them
with EAI / SMTPUTF8.=C2=A0 If it is adequate, then, like Tony
although perhaps for different reasons, I don't see what Section
1.2 is doing here, what the relevance of Section 3.2 is, and
several other statements should be examined carefully to be sure
they are talking about addresses and/or headers and not content.

(2) Within an address, there is, as the I-D points out and
consistent with RFC 5321, a local part and a domain part.=C2=A0 RFCs
6530 and 6531 make it quite clear (at least we thought they did)
that they are handled differently.=C2=A0 For the domain part, the
rules are laid out in the IDNA2008 specs (RFC 5890ff).=C2=A0 Issues
about look-alike characters have been extensively discussed and
written about (even though some of us have questioned the
quality of some of that work).=C2=A0 It does not seem useful to me to
revisit those issues here, especially without reference to the
prior work and discussions or if some of the discussion here is
wrong or contains obvious omissions.=C2=A0 As an example from the
first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic
"c" (U+0441) are typically written with identical graphemes, but
are not on the list.=C2=A0 =C2=A0 More important, while the "paypal"
example with U+0430 substituted for "a" (U+0061) has been used
repeatedly, including in a careful study in an article that is
not cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=
=D0=B01"
with the first five characters in Cyrillic and the last one a
digit (which is script independent)
(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore
not even violating conventions prohibiting mixed-script labels.
There is, of course, no ambiguity in the A-label form, although
the authors quite properly point out that it is not
user-friendly.

By contrast, Section 1.1 talks about display of email addresses,
including the local part ("in Punycode" [2]).=C2=A0 While a mail
delivery server is free to create whatever aliases for a mailbox
local part it likes, including "xn-t2bmh3a" or "123456",
"george" or "example", in general converting a local part using
the Punycode algorithm and displaying the result is prohibited
by the EAI standards (and, incidentally, RFC5321).=C2=A0 More
important, it will often lose information and is potentially
very dangerous.

(3) Arabic should not be confused with a strictly right-to-left
writing system.=C2=A0 I am not aware of any such systems in wide use
for contemporary languages today.=C2=A0 The problem is that numerals,
whether written in European digits, Arabic or Arabic-Indic
digits, Chinese (Han) digits, or many others, have been written
left to right since that type of positional notation was
invented and became widely used.=C2=A0 As a result, the scripts are
referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].
Their implications for domain names and IDNA are the subject of
RFC 5893.

(4) Multiple addresses for one user (and Section 4).=C2=A0 Keeping in
mind that many people maintain a number of identities, and even
multiple email addresses, for different purposes, I don't
understand what point you are trying to make with this section.
Many of us believe that users who have mailboxes whose names
involve non-ASCII local parts and who engage in communications
outside their primary language group will find it necessary to
maintain either separate all-ASCII mailboxes or all-ASCII
aliases to their primary mailboxes and to do so for a very long
time.=C2=A0 That issue has been extensively analyzed and discussed
but this document avoids that work, which is both a problem and
an opportunity.

(5) Section 2.1 asserts that email servers), implying all of
them, store data (messages?) in relational databases.=C2=A0 That is
simply false.=C2=A0 Some do; others don't.=C2=A0 Even for those that do,
there may be a difference between Unicode-capable data storage
and Unicode-capable keys or indexes.=C2=A0 There is also absolutely
no requirement that any such system store Unicode strings
encoded in UTF-8; many do not.=C2=A0=20

(6) There is a necessary difficulty with SMTPUTF8, which is that
one cannot transmit a message with non-ASCII characters in
addresses or headers to a system that does not support them.
Final delivery systems should probably not accept messages
unless they have reason to predict that the mail store will
handle them _and_ that the user associated with the target
mailbox will be able to retrieve them.=C2=A0 Since a user with an
all-ASCII mailbox name might still receive a message with, e.g.,
a non-ASCII backward-pointing address in the envelope or
headers, making that decision is not straightforward.=C2=A0 That
leads to a strong case that, if one wants broad deployment of
SMTPUTF8, the place to start is with the MUAs (including the
Webmail systems) and associated POP and IMAP servers and
clients.=C2=A0 The "to various extents" list in the first part of
Section 3 is not particularly helpful in that regard.

(7) Finally, this is an internationalization (i18n) problem as
much as it is an email problem.=C2=A0 Terminology (and, where
characters or code points are referred to, their precise
identification) is very important because the alternative is
typically a good deal of user confusion about what you are
talking about and other impediments to making progress.=C2=A0 Saying
"English" were you mean "Basic Latin Script" or "ASCII" is not
helpful, especially given that 5321 local parts can include any
ASCII character and that ASCII is not sufficient to write
English.=C2=A0 Conversely, it appears that there are a few places
where, correctly or incorrectly, you really do mean "English"
when you say that.=C2=A0 Similarly, talking about one particular
encoding when you mean "Unicode" is confusing and may be
misleading.=C2=A0 RFC 6365 may give you a start on some of the issues.

regards,
=C2=A0 =C2=A0 john


=C2=A0 -------------
[1] I recommend the authors have a look at RFC 5137.

[2] Punycode is an encoding method, not a display format.=C2=A0 See
RFC 5890, Section=C2=A0 2.3.4.=20

[3] http://unicode.org/reports/tr9/


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IMA mailing list
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------=_Part_303346_1587276494.1476456552427
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<html><head></head><body><div style=3D"color:#000; background-color:#fff; f=
ont-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helve=
tica, Arial, Lucida Grande, sans-serif;font-size:16px">John / Tony,<br><br>=
<div id=3D"yui_3_16_0_ym19_1_1476455365352_27357">Continuing my splitting o=
f topics! &nbsp; Hope this makes some kind of sense to others.</div><div id=
=3D"yui_3_16_0_ym19_1_1476455365352_27358"><br></div>&gt;By contrast, Secti=
on 1.1 talks about display of email addresses,&nbsp;including the local par=
t ("in Punycode" [2]).&nbsp; While a mail&nbsp;delivery server is free to c=
reate whatever aliases for a ?&gt;mailbox&nbsp;local part it likes, includi=
ng "xn-t2bmh3a" or "123456",&nbsp;"george" or "example", in general convert=
ing a local part using&nbsp;the Punycode algorithm and displaying the resul=
t is &gt;prohibited&nbsp;by the EAI standards (and, incidentally, RFC5321).=
&nbsp; More&nbsp;important, it will often lose information and is potential=
ly&nbsp;very dangerous.<br><div id=3D"yui_3_16_0_ym19_1_1476455365352_29540=
"><br></div><div id=3D"yui_3_16_0_ym19_1_1476455365352_28083"><br></div><di=
v id=3D"yui_3_16_0_ym19_1_1476455365352_29541">This is a very interesting p=
roblem. &nbsp; We are hoping to do some kind of spreadsheet or other visual=
 where we can show what happens with a number of mail servers. &nbsp;For ex=
ample, what does Yahoo mail do, what does gmail do,&nbsp;<span style=3D"fon=
t-family: HelveticaNeue-Light, &quot;Helvetica Neue Light&quot;, &quot;Helv=
etica Neue&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; =
font-size: 16px;" id=3D"yui_3_16_0_ym19_1_1476455365352_31026">why some cli=
ents fail,&nbsp;</span><span style=3D"font-family: HelveticaNeue-Light, &qu=
ot;Helvetica Neue Light&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial=
, &quot;Lucida Grande&quot;, sans-serif; font-size: 16px;" id=3D"yui_3_16_0=
_ym19_1_1476455365352_31039">etc. &nbsp;</span></div><div id=3D"yui_3_16_0_=
ym19_1_1476455365352_30287"><br></div><div id=3D"yui_3_16_0_ym19_1_14764553=
65352_30288" dir=3D"ltr">I am in the process of setting up a demo system fo=
r all this. &nbsp;Let me tell you, I have learned quite a bit. &nbsp; Inclu=
ding about DNS queries which don't resolve properly. &nbsp;Sigh. &nbsp;That=
 is still ANOTHER topic. &nbsp; As I say, I want to get organized and have =
a good way to show this. &nbsp; Not quite there yet!</div><br>&nbsp;<br>Tha=
nks,<br><br>Nalini Elkins<br>Inside Products, Inc.<br>www.insidethestack.co=
m<br>(831) 659-8360<br><br><br><br>________________________________<br> Fro=
m: John C Klensin &lt;klensin@jck.com&gt;<br>To: "HANSEN, TONY L" &lt;tony@=
att.com&gt;; ima@ietf.org <br>Sent: Sunday, October 9, 2016 7:57 PM<br>Subj=
ect: Re: [EAI] [IETF] Internationalized Email Internet Draft<br> <br><br><b=
r><br>--On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"<br>&lt=
;tony@att.com&gt; wrote:<br><br>&gt; I think getting deployment feedback fr=
om EAI is important, and<br>&gt; this draft is an excellent start.<br>&gt; =
<br>&gt; I'm not convinced that section 1.2 describes a real problem.<br>&g=
t; People do this all the time today with various combinations of<br>&gt; l=
anguages. Why is the combination of Russian and Chinese any<br>&gt; differe=
nt? If you think it is, then please expand on the<br>&gt; aspect that does =
make it more difficult.<br>&gt; <br>&gt; I forwarded a number of nits to th=
e authors.<br><br>Hi.&nbsp; I was going to hold off until some later and mo=
re mature<br>version of this draft, but since Tony has commented, while I<b=
r>believe the issues with EAI deployment are important, I see<br>several pr=
oblems with this draft, some of which were actually<br>discussed in the WG =
but appear to be ignored here.&nbsp; Perhaps more<br>important, it is serio=
usly incomplete relative to issues that<br>have been discussed at great len=
gth in the EAI WG, at the APEC<br>meeting on internationalized email in Bei=
jing in October 2014,<br>the May 2015 workshop in Thailand, and elsewhere.&=
nbsp; I strongly<br>suggest that, if there is going to be a discussion in S=
eoul,<br>this document is in need of a great deal of work first.&nbsp; Some=
 of<br>those issues are:<br><br>(1) The so-called EAI standards, as listed =
in the Introduction,<br>are about email envelope and header information pre=
sented<br>directly (e.g., in UTF-8) as non-ASCII characters.&nbsp; A good d=
eal<br>of the document appears to address mail content information such<br>=
as textual message bodies, in other scripts.&nbsp; With the possible<br>exc=
eption of language selection when a message is sent with the<br>same basic =
text in several languages (multipart/alternative was<br>designed with that =
case in mind but have been used in other<br>ways), we thought we solved tha=
t content problem with MIME in<br>1992.&nbsp; If MIME is inadequate, the au=
thors or others should<br>produce a document explaining the issues and not =
confuse them<br>with EAI / SMTPUTF8.&nbsp; If it is adequate, then, like To=
ny<br>although perhaps for different reasons, I don't see what Section<br>1=
.2 is doing here, what the relevance of Section 3.2 is, and<br>several othe=
r statements should be examined carefully to be sure<br>they are talking ab=
out addresses and/or headers and not content.<br><br>(2) Within an address,=
 there is, as the I-D points out and<br>consistent with RFC 5321, a local p=
art and a domain part.&nbsp; RFCs<br>6530 and 6531 make it quite clear (at =
least we thought they did)<br>that they are handled differently.&nbsp; For =
the domain part, the<br>rules are laid out in the IDNA2008 specs (RFC 5890f=
f).&nbsp; Issues<br>about look-alike characters have been extensively discu=
ssed and<br>written about (even though some of us have questioned the<br>qu=
ality of some of that work).&nbsp; It does not seem useful to me to<br>revi=
sit those issues here, especially without reference to the<br>prior work an=
d discussions or if some of the discussion here is<br>wrong or contains obv=
ious omissions.&nbsp; As an example from the<br>first paragraph of Section =
6.1, Latin "c" (U+0063) and Cyrillic<br>"c" (U+0441) are typically written =
with identical graphemes, but<br>are not on the list.&nbsp; &nbsp; More imp=
ortant, while the "paypal"<br>example with U+0430 substituted for "a" (U+00=
61) has been used<br>repeatedly, including in a careful study in an article=
 that is<br>not cited in this draft, it is possible to write "=D1=80=D0=B0=
=D1=83=D1=80=D0=B01"<br>with the first five characters in Cyrillic and the =
last one a<br>digit (which is script independent)<br>(\u'0440'\u'0430'\u'04=
43'\u'0440'\u'040'\u'0031' [1]), therefore<br>not even violating convention=
s prohibiting mixed-script labels.<br>There is, of course, no ambiguity in =
the A-label form, although<br>the authors quite properly point out that it =
is not<br>user-friendly.<br><br>By contrast, Section 1.1 talks about displa=
y of email addresses,<br>including the local part ("in Punycode" [2]).&nbsp=
; While a mail<br>delivery server is free to create whatever aliases for a =
mailbox<br>local part it likes, including "xn-t2bmh3a" or "123456",<br>"geo=
rge" or "example", in general converting a local part using<br>the Punycode=
 algorithm and displaying the result is prohibited<br>by the EAI standards =
(and, incidentally, RFC5321).&nbsp; More<br>important, it will often lose i=
nformation and is potentially<br>very dangerous.<br><br>(3) Arabic should n=
ot be confused with a strictly right-to-left<br>writing system.&nbsp; I am =
not aware of any such systems in wide use<br>for contemporary languages tod=
ay.&nbsp; The problem is that numerals,<br>whether written in European digi=
ts, Arabic or Arabic-Indic<br>digits, Chinese (Han) digits, or many others,=
 have been written<br>left to right since that type of positional notation =
was<br>invented and became widely used.&nbsp; As a result, the scripts are<=
br>referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].<br>Thei=
r implications for domain names and IDNA are the subject of<br>RFC 5893.<br=
><br>(4) Multiple addresses for one user (and Section 4).&nbsp; Keeping in<=
br>mind that many people maintain a number of identities, and even<br>multi=
ple email addresses, for different purposes, I don't<br>understand what poi=
nt you are trying to make with this section.<br>Many of us believe that use=
rs who have mailboxes whose names<br>involve non-ASCII local parts and who =
engage in communications<br>outside their primary language group will find =
it necessary to<br>maintain either separate all-ASCII mailboxes or all-ASCI=
I<br>aliases to their primary mailboxes and to do so for a very long<br>tim=
e.&nbsp; That issue has been extensively analyzed and discussed<br>but this=
 document avoids that work, which is both a problem and<br>an opportunity.<=
br><br>(5) Section 2.1 asserts that email servers), implying all of<br>them=
, store data (messages?) in relational databases.&nbsp; That is<br>simply f=
alse.&nbsp; Some do; others don't.&nbsp;  Even for those that do,<br>there =
may be a difference between Unicode-capable data storage<br>and Unicode-cap=
able keys or indexes.&nbsp;  There is also absolutely<br>no requirement tha=
t any such system store Unicode strings<br>encoded in UTF-8; many do not.&n=
bsp; <br><br>(6) There is a necessary difficulty with SMTPUTF8, which is th=
at<br>one cannot transmit a message with non-ASCII characters in<br>address=
es or headers to a system that does not support them.<br>Final delivery sys=
tems should probably not accept messages<br>unless they have reason to pred=
ict that the mail store will<br>handle them _and_ that the user associated =
with the target<br>mailbox will be able to retrieve them.&nbsp; Since a use=
r with an<br>all-ASCII mailbox name might still receive a message with, e.g=
.,<br>a non-ASCII backward-pointing address in the envelope or<br>headers, =
making that decision is not straightforward.&nbsp; That<br>leads to a stron=
g case that, if one wants broad deployment of<br>SMTPUTF8, the place to sta=
rt is with the MUAs (including the<br>Webmail systems) and associated POP a=
nd IMAP servers and<br>clients.&nbsp;  The "to various extents" list in the=
 first part of<br>Section 3 is not particularly helpful in that regard.<br>=
<br>(7) Finally, this is an internationalization (i18n) problem as<br>much =
as it is an email problem.&nbsp; Terminology (and, where<br>characters or c=
ode points are referred to, their precise<br>identification) is very import=
ant because the alternative is<br>typically a good deal of user confusion a=
bout what you are<br>talking about and other impediments to making progress=
.&nbsp; Saying<br>"English" were you mean "Basic Latin Script" or "ASCII" i=
s not<br>helpful, especially given that 5321 local parts can include any<br=
>ASCII character and that ASCII is not sufficient to write<br>English.&nbsp=
; Conversely, it appears that there are a few places<br>where, correctly or=
 incorrectly, you really do mean "English"<br>when you say that.&nbsp;  Sim=
ilarly, talking about one particular<br>encoding when you mean "Unicode" is=
 confusing and may be<br>misleading.&nbsp; RFC 6365 may give you a start on=
 some of the issues.<br><br>regards,<br>&nbsp; &nbsp; john<br><br><br>&nbsp=
; -------------<br>[1] I recommend the authors have a look at RFC 5137.<br>=
<br>[2] Punycode is an encoding method, not a display format.&nbsp; See<br>=
RFC 5890, Section&nbsp; 2.3.4. <br><br>[3] http://unicode.org/reports/tr9/<=
br><br><br>_______________________________________________<br>IMA mailing l=
ist<br>IMA@ietf.org<br>https://www.ietf.org/mailman/listinfo/ima</div></bod=
y></html>
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Date: Fri, 14 Oct 2016 14:54:26 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: John C Klensin <klensin@jck.com>, "HANSEN, TONY L" <tony@att.com>,  "ima@ietf.org" <ima@ietf.org>
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Cc: Harish Chowdhary <harish@nixi.in>
Subject: [EAI] [IETF] Arabic / Bidirectional Writing Systems [was: Internationalized Email Internet Draft]
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John / Tony,

>(3) Arabic should not be confused with a strictly right-to-left=C2=A0writi=
ng system.=C2=A0 I am not aware of any such systems in wide use=C2=A0for co=
ntemporary languages today.=C2=A0 The problem is that> numerals,=C2=A0wheth=
er written in European digits, Arabic or Arabic-Indic=C2=A0digits, Chinese =
(Han) digits, or many others, have been written=C2=A0left to right since th=
at type of positional notation was> invented and became widely used.=C2=A0 =
As a result, the scripts are=C2=A0referred to (in Unicode-speak) as "bidire=
ctional" or "bidi" [3].
Will change to say "bidi". =C2=A0
I am very curious as to the "on the ground" implications of this. =C2=A0 I =
have heard that there is some activity in setting up a test bed for EAI for=
 Arabic languages. =C2=A0 Is there anyone who can comment on real life prob=
lems and issues?

>Their implications for domain names and IDNA are the subject of RFC 5893.
Will cite.
=C2=A0
Thanks,

Nalini Elkins
Inside Products, Inc.
www.insidethestack.com
(831) 659-8360



________________________________
 From: John C Klensin <klensin@jck.com>
To: "HANSEN, TONY L" <tony@att.com>; ima@ietf.org=20
Sent: Sunday, October 9, 2016 7:57 PM
Subject: Re: [EAI] [IETF] Internationalized Email Internet Draft
=20



--On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"
<tony@att.com> wrote:

> I think getting deployment feedback from EAI is important, and
> this draft is an excellent start.
>=20
> I'm not convinced that section 1.2 describes a real problem.
> People do this all the time today with various combinations of
> languages. Why is the combination of Russian and Chinese any
> different? If you think it is, then please expand on the
> aspect that does make it more difficult.
>=20
> I forwarded a number of nits to the authors.

Hi.=C2=A0 I was going to hold off until some later and more mature
version of this draft, but since Tony has commented, while I
believe the issues with EAI deployment are important, I see
several problems with this draft, some of which were actually
discussed in the WG but appear to be ignored here.=C2=A0 Perhaps more
important, it is seriously incomplete relative to issues that
have been discussed at great length in the EAI WG, at the APEC
meeting on internationalized email in Beijing in October 2014,
the May 2015 workshop in Thailand, and elsewhere.=C2=A0 I strongly
suggest that, if there is going to be a discussion in Seoul,
this document is in need of a great deal of work first.=C2=A0 Some of
those issues are:

(1) The so-called EAI standards, as listed in the Introduction,
are about email envelope and header information presented
directly (e.g., in UTF-8) as non-ASCII characters.=C2=A0 A good deal
of the document appears to address mail content information such
as textual message bodies, in other scripts.=C2=A0 With the possible
exception of language selection when a message is sent with the
same basic text in several languages (multipart/alternative was
designed with that case in mind but have been used in other
ways), we thought we solved that content problem with MIME in
1992.=C2=A0 If MIME is inadequate, the authors or others should
produce a document explaining the issues and not confuse them
with EAI / SMTPUTF8.=C2=A0 If it is adequate, then, like Tony
although perhaps for different reasons, I don't see what Section
1.2 is doing here, what the relevance of Section 3.2 is, and
several other statements should be examined carefully to be sure
they are talking about addresses and/or headers and not content.

(2) Within an address, there is, as the I-D points out and
consistent with RFC 5321, a local part and a domain part.=C2=A0 RFCs
6530 and 6531 make it quite clear (at least we thought they did)
that they are handled differently.=C2=A0 For the domain part, the
rules are laid out in the IDNA2008 specs (RFC 5890ff).=C2=A0 Issues
about look-alike characters have been extensively discussed and
written about (even though some of us have questioned the
quality of some of that work).=C2=A0 It does not seem useful to me to
revisit those issues here, especially without reference to the
prior work and discussions or if some of the discussion here is
wrong or contains obvious omissions.=C2=A0 As an example from the
first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic
"c" (U+0441) are typically written with identical graphemes, but
are not on the list.=C2=A0 =C2=A0 More important, while the "paypal"
example with U+0430 substituted for "a" (U+0061) has been used
repeatedly, including in a careful study in an article that is
not cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=
=D0=B01"
with the first five characters in Cyrillic and the last one a
digit (which is script independent)
(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore
not even violating conventions prohibiting mixed-script labels.
There is, of course, no ambiguity in the A-label form, although
the authors quite properly point out that it is not
user-friendly.

By contrast, Section 1.1 talks about display of email addresses,
including the local part ("in Punycode" [2]).=C2=A0 While a mail
delivery server is free to create whatever aliases for a mailbox
local part it likes, including "xn-t2bmh3a" or "123456",
"george" or "example", in general converting a local part using
the Punycode algorithm and displaying the result is prohibited
by the EAI standards (and, incidentally, RFC5321).=C2=A0 More
important, it will often lose information and is potentially
very dangerous.

(3) Arabic should not be confused with a strictly right-to-left
writing system.=C2=A0 I am not aware of any such systems in wide use
for contemporary languages today.=C2=A0 The problem is that numerals,
whether written in European digits, Arabic or Arabic-Indic
digits, Chinese (Han) digits, or many others, have been written
left to right since that type of positional notation was
invented and became widely used.=C2=A0 As a result, the scripts are
referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].
Their implications for domain names and IDNA are the subject of
RFC 5893.

(4) Multiple addresses for one user (and Section 4).=C2=A0 Keeping in
mind that many people maintain a number of identities, and even
multiple email addresses, for different purposes, I don't
understand what point you are trying to make with this section.
Many of us believe that users who have mailboxes whose names
involve non-ASCII local parts and who engage in communications
outside their primary language group will find it necessary to
maintain either separate all-ASCII mailboxes or all-ASCII
aliases to their primary mailboxes and to do so for a very long
time.=C2=A0 That issue has been extensively analyzed and discussed
but this document avoids that work, which is both a problem and
an opportunity.

(5) Section 2.1 asserts that email servers), implying all of
them, store data (messages?) in relational databases.=C2=A0 That is
simply false.=C2=A0 Some do; others don't.=C2=A0 Even for those that do,
there may be a difference between Unicode-capable data storage
and Unicode-capable keys or indexes.=C2=A0 There is also absolutely
no requirement that any such system store Unicode strings
encoded in UTF-8; many do not.=C2=A0=20

(6) There is a necessary difficulty with SMTPUTF8, which is that
one cannot transmit a message with non-ASCII characters in
addresses or headers to a system that does not support them.
Final delivery systems should probably not accept messages
unless they have reason to predict that the mail store will
handle them _and_ that the user associated with the target
mailbox will be able to retrieve them.=C2=A0 Since a user with an
all-ASCII mailbox name might still receive a message with, e.g.,
a non-ASCII backward-pointing address in the envelope or
headers, making that decision is not straightforward.=C2=A0 That
leads to a strong case that, if one wants broad deployment of
SMTPUTF8, the place to start is with the MUAs (including the
Webmail systems) and associated POP and IMAP servers and
clients.=C2=A0 The "to various extents" list in the first part of
Section 3 is not particularly helpful in that regard.

(7) Finally, this is an internationalization (i18n) problem as
much as it is an email problem.=C2=A0 Terminology (and, where
characters or code points are referred to, their precise
identification) is very important because the alternative is
typically a good deal of user confusion about what you are
talking about and other impediments to making progress.=C2=A0 Saying
"English" were you mean "Basic Latin Script" or "ASCII" is not
helpful, especially given that 5321 local parts can include any
ASCII character and that ASCII is not sufficient to write
English.=C2=A0 Conversely, it appears that there are a few places
where, correctly or incorrectly, you really do mean "English"
when you say that.=C2=A0 Similarly, talking about one particular
encoding when you mean "Unicode" is confusing and may be
misleading.=C2=A0 RFC 6365 may give you a start on some of the issues.

regards,
=C2=A0 =C2=A0 john


=C2=A0 -------------
[1] I recommend the authors have a look at RFC 5137.

[2] Punycode is an encoding method, not a display format.=C2=A0 See
RFC 5890, Section=C2=A0 2.3.4.=20

[3] http://unicode.org/reports/tr9/


_______________________________________________
IMA mailing list
IMA@ietf.org
https://www.ietf.org/mailman/listinfo/ima
------=_Part_287119_486004661.1476456866325
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<html><head></head><body><div style=3D"color:#000; background-color:#fff; f=
ont-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helve=
tica, Arial, Lucida Grande, sans-serif;font-size:16px">John / Tony,<br><br>=
<div id=3D"yui_3_16_0_ym19_1_1476456557223_6363">&gt;(3) Arabic should not =
be confused with a strictly right-to-left&nbsp;writing system.&nbsp; I am n=
ot aware of any such systems in wide use&nbsp;for contemporary languages to=
day.&nbsp; The problem is that</div><div id=3D"yui_3_16_0_ym19_1_1476456557=
223_6362">&gt; numerals,&nbsp;<span style=3D"font-family: HelveticaNeue-Lig=
ht, &quot;Helvetica Neue Light&quot;, &quot;Helvetica Neue&quot;, Helvetica=
, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 16px;" id=3D"yui=
_3_16_0_ym19_1_1476456557223_6365">whether written in European digits, Arab=
ic or Arabic-Indic&nbsp;</span><span style=3D"font-family: HelveticaNeue-Li=
ght, &quot;Helvetica Neue Light&quot;, &quot;Helvetica Neue&quot;, Helvetic=
a, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 16px;" id=3D"yu=
i_3_16_0_ym19_1_1476456557223_6370">digits, Chinese (Han) digits, or many o=
thers, have been written&nbsp;</span><span style=3D"font-family: HelveticaN=
eue-Light, &quot;Helvetica Neue Light&quot;, &quot;Helvetica Neue&quot;, He=
lvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 16px;" id=
=3D"yui_3_16_0_ym19_1_1476456557223_6371">left to right since that type of =
positional notation was</span></div><div id=3D"yui_3_16_0_ym19_1_1476456557=
223_6733">&gt; invented and became widely used.&nbsp; As a result, the scri=
pts are&nbsp;referred to (in Unicode-speak) as "bidirectional" or "bidi" [3=
].</div><div id=3D"yui_3_16_0_ym19_1_1476456557223_6734"><br></div><div dir=
=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476456557223_6809">Will change to say "bi=
di". &nbsp;</div><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476456557223_680=
4"><br></div><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476456557223_6780">I=
 am very curious as to the "on the ground" implications of this. &nbsp; I h=
ave heard that there is some activity in setting up a test bed for EAI for =
Arabic languages. &nbsp; Is there anyone who can comment on real life probl=
ems and issues?</div><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476456557223=
_6780"><br></div><div id=3D"yui_3_16_0_ym19_1_1476456557223_6735"><br></div=
><div id=3D"yui_3_16_0_ym19_1_1476456557223_6735">&gt;Their implications fo=
r domain names and IDNA are the subject of RFC 5893.</div><div id=3D"yui_3_=
16_0_ym19_1_1476456557223_6735"><br></div><div id=3D"yui_3_16_0_ym19_1_1476=
456557223_6735">Will cite.</div><br>&nbsp;<br>Thanks,<br><br>Nalini Elkins<=
br>Inside Products, Inc.<br>www.insidethestack.com<br>(831) 659-8360<br><br=
><br><br>________________________________<br> From: John C Klensin &lt;klen=
sin@jck.com&gt;<br>To: "HANSEN, TONY L" &lt;tony@att.com&gt;; ima@ietf.org =
<br>Sent: Sunday, October 9, 2016 7:57 PM<br>Subject: Re: [EAI] [IETF] Inte=
rnationalized Email Internet Draft<br> <br><br><br><br>--On Thursday, Octob=
er 06, 2016 4:39 PM +0000 "HANSEN, TONY L"<br>&lt;tony@att.com&gt; wrote:<b=
r><br>&gt; I think getting deployment feedback from EAI is important, and<b=
r>&gt; this draft is an excellent start.<br>&gt; <br>&gt; I'm not convinced=
 that section 1.2 describes a real problem.<br>&gt; People do this all the =
time today with various combinations of<br>&gt; languages. Why is the combi=
nation of Russian and Chinese any<br>&gt; different? If you think it is, th=
en please expand on the<br>&gt; aspect that does make it more difficult.<br=
>&gt; <br>&gt; I forwarded a number of nits to the authors.<br><br>Hi.&nbsp=
; I was going to hold off until some later and more mature<br>version of th=
is draft, but since Tony has commented, while I<br>believe the issues with =
EAI deployment are important, I see<br>several problems with this draft, so=
me of which were actually<br>discussed in the WG but appear to be ignored h=
ere.&nbsp; Perhaps more<br>important, it is seriously incomplete relative t=
o issues that<br>have been discussed at great length in the EAI WG, at the =
APEC<br>meeting on internationalized email in Beijing in October 2014,<br>t=
he May 2015 workshop in Thailand, and elsewhere.&nbsp; I strongly<br>sugges=
t that, if there is going to be a discussion in Seoul,<br>this document is =
in need of a great deal of work first.&nbsp; Some of<br>those issues are:<b=
r><br>(1) The so-called EAI standards, as listed in the Introduction,<br>ar=
e about email envelope and header information presented<br>directly (e.g., =
in UTF-8) as non-ASCII characters.&nbsp; A good deal<br>of the document app=
ears to address mail content information such<br>as textual message bodies,=
 in other scripts.&nbsp; With the possible<br>exception of language selecti=
on when a message is sent with the<br>same basic text in several languages =
(multipart/alternative was<br>designed with that case in mind but have been=
 used in other<br>ways), we thought we solved that content problem with MIM=
E in<br>1992.&nbsp; If MIME is inadequate, the authors or others should<br>=
produce a document explaining the issues and not confuse them<br>with EAI /=
 SMTPUTF8.&nbsp; If it is adequate, then, like Tony<br>although perhaps for=
 different reasons, I don't see what Section<br>1.2 is doing here, what the=
 relevance of Section 3.2 is, and<br>several other statements should be exa=
mined carefully to be sure<br>they are talking about addresses and/or heade=
rs and not content.<br><br>(2) Within an address, there is, as the I-D poin=
ts out and<br>consistent with RFC 5321, a local part and a domain part.&nbs=
p; RFCs<br>6530 and 6531 make it quite clear (at least we thought they did)=
<br>that they are handled differently.&nbsp; For the domain part, the<br>ru=
les are laid out in the IDNA2008 specs (RFC 5890ff).&nbsp; Issues<br>about =
look-alike characters have been extensively discussed and<br>written about =
(even though some of us have questioned the<br>quality of some of that work=
).&nbsp; It does not seem useful to me to<br>revisit those issues here, esp=
ecially without reference to the<br>prior work and discussions or if some o=
f the discussion here is<br>wrong or contains obvious omissions.&nbsp; As a=
n example from the<br>first paragraph of Section 6.1, Latin "c" (U+0063) an=
d Cyrillic<br>"c" (U+0441) are typically written with identical graphemes, =
but<br>are not on the list.&nbsp; &nbsp; More important, while the "paypal"=
<br>example with U+0430 substituted for "a" (U+0061) has been used<br>repea=
tedly, including in a careful study in an article that is<br>not cited in t=
his draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=D0=B01"<br>wit=
h the first five characters in Cyrillic and the last one a<br>digit (which =
is script independent)<br>(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' =
[1]), therefore<br>not even violating conventions prohibiting mixed-script =
labels.<br>There is, of course, no ambiguity in the A-label form, although<=
br>the authors quite properly point out that it is not<br>user-friendly.<br=
><br>By contrast, Section 1.1 talks about display of email addresses,<br>in=
cluding the local part ("in Punycode" [2]).&nbsp; While a mail<br>delivery =
server is free to create whatever aliases for a mailbox<br>local part it li=
kes, including "xn-t2bmh3a" or "123456",<br>"george" or "example", in gener=
al converting a local part using<br>the Punycode algorithm and displaying t=
he result is prohibited<br>by the EAI standards (and, incidentally, RFC5321=
).&nbsp; More<br>important, it will often lose information and is potential=
ly<br>very dangerous.<br><br>(3) Arabic should not be confused with a stric=
tly right-to-left<br>writing system.&nbsp; I am not aware of any such syste=
ms in wide use<br>for contemporary languages today.&nbsp; The problem is th=
at numerals,<br>whether written in European digits, Arabic or Arabic-Indic<=
br>digits, Chinese (Han) digits, or many others, have been written<br>left =
to right since that type of positional notation was<br>invented and became =
widely used.&nbsp; As a result, the scripts are<br>referred to (in Unicode-=
speak) as "bidirectional" or "bidi" [3].<br>Their implications for domain n=
ames and IDNA are the subject of<br>RFC 5893.<br><br>(4) Multiple addresses=
 for one user (and Section 4).&nbsp; Keeping in<br>mind that many people ma=
intain a number of identities, and even<br>multiple email addresses, for di=
fferent purposes, I don't<br>understand what point you are trying to make w=
ith this section.<br>Many of us believe that users who have mailboxes whose=
 names<br>involve non-ASCII local parts and who engage in communications<br=
>outside their primary language group will find it necessary to<br>maintain=
 either separate all-ASCII mailboxes or all-ASCII<br>aliases to their prima=
ry mailboxes and to do so for a very long<br>time.&nbsp; That issue has bee=
n extensively analyzed and discussed<br>but this document avoids that work,=
 which is both a problem and<br>an opportunity.<br><br>(5) Section 2.1 asse=
rts that email servers), implying all of<br>them, store data (messages?) in=
 relational databases.&nbsp; That is<br>simply false.&nbsp; Some do; others=
 don't.&nbsp;  Even for those that do,<br>there may be a difference between=
 Unicode-capable data storage<br>and Unicode-capable keys or indexes.&nbsp;=
  There is also absolutely<br>no requirement that any such system store Uni=
code strings<br>encoded in UTF-8; many do not.&nbsp; <br><br>(6) There is a=
 necessary difficulty with SMTPUTF8, which is that<br>one cannot transmit a=
 message with non-ASCII characters in<br>addresses or headers to a system t=
hat does not support them.<br>Final delivery systems should probably not ac=
cept messages<br>unless they have reason to predict that the mail store wil=
l<br>handle them _and_ that the user associated with the target<br>mailbox =
will be able to retrieve them.&nbsp; Since a user with an<br>all-ASCII mail=
box name might still receive a message with, e.g.,<br>a non-ASCII backward-=
pointing address in the envelope or<br>headers, making that decision is not=
 straightforward.&nbsp; That<br>leads to a strong case that, if one wants b=
road deployment of<br>SMTPUTF8, the place to start is with the MUAs (includ=
ing the<br>Webmail systems) and associated POP and IMAP servers and<br>clie=
nts.&nbsp;  The "to various extents" list in the first part of<br>Section 3=
 is not particularly helpful in that regard.<br><br>(7) Finally, this is an=
 internationalization (i18n) problem as<br>much as it is an email problem.&=
nbsp; Terminology (and, where<br>characters or code points are referred to,=
 their precise<br>identification) is very important because the alternative=
 is<br>typically a good deal of user confusion about what you are<br>talkin=
g about and other impediments to making progress.&nbsp; Saying<br>"English"=
 were you mean "Basic Latin Script" or "ASCII" is not<br>helpful, especiall=
y given that 5321 local parts can include any<br>ASCII character and that A=
SCII is not sufficient to write<br>English.&nbsp; Conversely, it appears th=
at there are a few places<br>where, correctly or incorrectly, you really do=
 mean "English"<br>when you say that.&nbsp;  Similarly, talking about one p=
articular<br>encoding when you mean "Unicode" is confusing and may be<br>mi=
sleading.&nbsp; RFC 6365 may give you a start on some of the issues.<br><br=
>regards,<br>&nbsp; &nbsp; john<br><br><br>&nbsp; -------------<br>[1] I re=
commend the authors have a look at RFC 5137.<br><br>[2] Punycode is an enco=
ding method, not a display format.&nbsp; See<br>RFC 5890, Section&nbsp; 2.3=
.4. <br><br>[3] http://unicode.org/reports/tr9/<br><br><br>________________=
_______________________________<br>IMA mailing list<br>IMA@ietf.org<br>http=
s://www.ietf.org/mailman/listinfo/ima</div></body></html>
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Date: Fri, 14 Oct 2016 15:07:17 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: John C Klensin <klensin@jck.com>, "HANSEN, TONY L" <tony@att.com>,  "ima@ietf.org" <ima@ietf.org>
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Cc: Harish Chowdhary <harish@nixi.in>
Subject: [EAI] [IETF] Multiple Addresses [ was: Internationalized Email Internet Draft]
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John / Tony,

>(4) Multiple addresses for one user (and Section 4).=C2=A0 Keeping in=C2=
=A0mind that many people maintain a number of identities, and even=C2=A0mul=
tiple email addresses, for different purposes, I >don't=C2=A0understand wha=
t point you are trying to make with this section.=C2=A0
Sure. =C2=A0People have multiple email addresses for different reasons. =C2=
=A0 The question was actually with aliases. =C2=A0Maybe it is not possible =
to have all email consolidated to one box.
For example, if I want to have two mailboxes:
nalini@mymailserver.com and=C2=A0=E0=A4=A8=E0=A4=B2=E0=A4=BF=E0=A4=A8=E0=A5=
=80@mymailserver.com (or=C2=A0=E0=A4=A8=E0=A4=B2=E0=A4=BF=E0=A4=A8=E0=A5=80=
@[myidnserver].[myinternationaltld]) all come to one mailbox is that possib=
le? =C2=A0 Should it be possible?
I *think* people want that. =C2=A0 I think we will know as this all takes o=
ff.

>Many of us believe that users who have mailboxes whose names involve non-A=
SCII local parts and who engage in communications outside their primary lan=
guage group will find it >necessary to maintain either separate all-ASCII m=
ailboxes or all-ASCII aliases to their primary mailboxes and to do so for a=
 very long time.=C2=A0 That issue has been extensively analyzed and >discus=
sed but this document avoids that work, which is both a problem and an oppo=
rtunity.
Can you point me to some of that work? =C2=A0At the very least, we can cite=
 it & I can become familiar with it. =C2=A0 Then, let's see what real life =
usage tells us about possible requirements in this area.
=C2=A0
Thanks,

Nalini Elkins
Inside Products, Inc.
www.insidethestack.com
(831) 659-8360



________________________________
 From: John C Klensin <klensin@jck.com>
To: "HANSEN, TONY L" <tony@att.com>; ima@ietf.org=20
Sent: Sunday, October 9, 2016 7:57 PM
Subject: Re: [EAI] [IETF] Internationalized Email Internet Draft
=20



--On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"
<tony@att.com> wrote:

> I think getting deployment feedback from EAI is important, and
> this draft is an excellent start.
>=20
> I'm not convinced that section 1.2 describes a real problem.
> People do this all the time today with various combinations of
> languages. Why is the combination of Russian and Chinese any
> different? If you think it is, then please expand on the
> aspect that does make it more difficult.
>=20
> I forwarded a number of nits to the authors.

Hi.=C2=A0 I was going to hold off until some later and more mature
version of this draft, but since Tony has commented, while I
believe the issues with EAI deployment are important, I see
several problems with this draft, some of which were actually
discussed in the WG but appear to be ignored here.=C2=A0 Perhaps more
important, it is seriously incomplete relative to issues that
have been discussed at great length in the EAI WG, at the APEC
meeting on internationalized email in Beijing in October 2014,
the May 2015 workshop in Thailand, and elsewhere.=C2=A0 I strongly
suggest that, if there is going to be a discussion in Seoul,
this document is in need of a great deal of work first.=C2=A0 Some of
those issues are:

(1) The so-called EAI standards, as listed in the Introduction,
are about email envelope and header information presented
directly (e.g., in UTF-8) as non-ASCII characters.=C2=A0 A good deal
of the document appears to address mail content information such
as textual message bodies, in other scripts.=C2=A0 With the possible
exception of language selection when a message is sent with the
same basic text in several languages (multipart/alternative was
designed with that case in mind but have been used in other
ways), we thought we solved that content problem with MIME in
1992.=C2=A0 If MIME is inadequate, the authors or others should
produce a document explaining the issues and not confuse them
with EAI / SMTPUTF8.=C2=A0 If it is adequate, then, like Tony
although perhaps for different reasons, I don't see what Section
1.2 is doing here, what the relevance of Section 3.2 is, and
several other statements should be examined carefully to be sure
they are talking about addresses and/or headers and not content.

(2) Within an address, there is, as the I-D points out and
consistent with RFC 5321, a local part and a domain part.=C2=A0 RFCs
6530 and 6531 make it quite clear (at least we thought they did)
that they are handled differently.=C2=A0 For the domain part, the
rules are laid out in the IDNA2008 specs (RFC 5890ff).=C2=A0 Issues
about look-alike characters have been extensively discussed and
written about (even though some of us have questioned the
quality of some of that work).=C2=A0 It does not seem useful to me to
revisit those issues here, especially without reference to the
prior work and discussions or if some of the discussion here is
wrong or contains obvious omissions.=C2=A0 As an example from the
first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic
"c" (U+0441) are typically written with identical graphemes, but
are not on the list.=C2=A0 =C2=A0 More important, while the "paypal"
example with U+0430 substituted for "a" (U+0061) has been used
repeatedly, including in a careful study in an article that is
not cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=
=D0=B01"
with the first five characters in Cyrillic and the last one a
digit (which is script independent)
(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore
not even violating conventions prohibiting mixed-script labels.
There is, of course, no ambiguity in the A-label form, although
the authors quite properly point out that it is not
user-friendly.

By contrast, Section 1.1 talks about display of email addresses,
including the local part ("in Punycode" [2]).=C2=A0 While a mail
delivery server is free to create whatever aliases for a mailbox
local part it likes, including "xn-t2bmh3a" or "123456",
"george" or "example", in general converting a local part using
the Punycode algorithm and displaying the result is prohibited
by the EAI standards (and, incidentally, RFC5321).=C2=A0 More
important, it will often lose information and is potentially
very dangerous.

(3) Arabic should not be confused with a strictly right-to-left
writing system.=C2=A0 I am not aware of any such systems in wide use
for contemporary languages today.=C2=A0 The problem is that numerals,
whether written in European digits, Arabic or Arabic-Indic
digits, Chinese (Han) digits, or many others, have been written
left to right since that type of positional notation was
invented and became widely used.=C2=A0 As a result, the scripts are
referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].
Their implications for domain names and IDNA are the subject of
RFC 5893.

(4) Multiple addresses for one user (and Section 4).=C2=A0 Keeping in
mind that many people maintain a number of identities, and even
multiple email addresses, for different purposes, I don't
understand what point you are trying to make with this section.
Many of us believe that users who have mailboxes whose names
involve non-ASCII local parts and who engage in communications
outside their primary language group will find it necessary to
maintain either separate all-ASCII mailboxes or all-ASCII
aliases to their primary mailboxes and to do so for a very long
time.=C2=A0 That issue has been extensively analyzed and discussed
but this document avoids that work, which is both a problem and
an opportunity.

(5) Section 2.1 asserts that email servers), implying all of
them, store data (messages?) in relational databases.=C2=A0 That is
simply false.=C2=A0 Some do; others don't.=C2=A0 Even for those that do,
there may be a difference between Unicode-capable data storage
and Unicode-capable keys or indexes.=C2=A0 There is also absolutely
no requirement that any such system store Unicode strings
encoded in UTF-8; many do not.=C2=A0=20

(6) There is a necessary difficulty with SMTPUTF8, which is that
one cannot transmit a message with non-ASCII characters in
addresses or headers to a system that does not support them.
Final delivery systems should probably not accept messages
unless they have reason to predict that the mail store will
handle them _and_ that the user associated with the target
mailbox will be able to retrieve them.=C2=A0 Since a user with an
all-ASCII mailbox name might still receive a message with, e.g.,
a non-ASCII backward-pointing address in the envelope or
headers, making that decision is not straightforward.=C2=A0 That
leads to a strong case that, if one wants broad deployment of
SMTPUTF8, the place to start is with the MUAs (including the
Webmail systems) and associated POP and IMAP servers and
clients.=C2=A0 The "to various extents" list in the first part of
Section 3 is not particularly helpful in that regard.

(7) Finally, this is an internationalization (i18n) problem as
much as it is an email problem.=C2=A0 Terminology (and, where
characters or code points are referred to, their precise
identification) is very important because the alternative is
typically a good deal of user confusion about what you are
talking about and other impediments to making progress.=C2=A0 Saying
"English" were you mean "Basic Latin Script" or "ASCII" is not
helpful, especially given that 5321 local parts can include any
ASCII character and that ASCII is not sufficient to write
English.=C2=A0 Conversely, it appears that there are a few places
where, correctly or incorrectly, you really do mean "English"
when you say that.=C2=A0 Similarly, talking about one particular
encoding when you mean "Unicode" is confusing and may be
misleading.=C2=A0 RFC 6365 may give you a start on some of the issues.

regards,
=C2=A0 =C2=A0 john


=C2=A0 -------------
[1] I recommend the authors have a look at RFC 5137.

[2] Punycode is an encoding method, not a display format.=C2=A0 See
RFC 5890, Section=C2=A0 2.3.4.=20

[3] http://unicode.org/reports/tr9/


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IMA mailing list
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<html><head></head><body><div style=3D"color:#000; background-color:#fff; f=
ont-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helve=
tica, Arial, Lucida Grande, sans-serif;font-size:16px">John / Tony,<br><br>=
<div id=3D"yui_3_16_0_ym19_1_1476456872541_21546">&gt;(4) Multiple addresse=
s for one user (and Section 4).&nbsp; Keeping in&nbsp;mind that many people=
 maintain a number of identities, and even&nbsp;multiple email addresses, f=
or different purposes, I &gt;don't&nbsp;understand what point you are tryin=
g to make with this section.&nbsp;</div><div id=3D"yui_3_16_0_ym19_1_147645=
6872541_21543"><br></div><div id=3D"yui_3_16_0_ym19_1_1476456872541_21542">=
Sure. &nbsp;People have multiple email addresses for different reasons. &nb=
sp; The question was actually with aliases<span style=3D"font-family: Helve=
ticaNeue-Light, &quot;Helvetica Neue Light&quot;, &quot;Helvetica Neue&quot=
;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 16px=
;" id=3D"yui_3_16_0_ym19_1_1476456872541_21545">. &nbsp;Maybe it is not pos=
sible to have all email consolidated to one box.</span></div><div id=3D"yui=
_3_16_0_ym19_1_1476456872541_21542"><span style=3D"font-family: HelveticaNe=
ue-Light, &quot;Helvetica Neue Light&quot;, &quot;Helvetica Neue&quot;, Hel=
vetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 16px;"><br=
></span></div><div id=3D"yui_3_16_0_ym19_1_1476456872541_21542"><span style=
=3D"font-family: HelveticaNeue-Light, &quot;Helvetica Neue Light&quot;, &qu=
ot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-=
serif; font-size: 16px;">For example, if I want to have two mailboxes:</spa=
n></div><div id=3D"yui_3_16_0_ym19_1_1476456872541_21542"><span style=3D"fo=
nt-family: HelveticaNeue-Light, &quot;Helvetica Neue Light&quot;, &quot;Hel=
vetica Neue&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif;=
 font-size: 16px;"><br></span></div><div id=3D"yui_3_16_0_ym19_1_1476456872=
541_21542"><span style=3D"font-family: HelveticaNeue-Light, &quot;Helvetica=
 Neue Light&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Luci=
da Grande&quot;, sans-serif; font-size: 16px;" id=3D"yui_3_16_0_ym19_1_1476=
456872541_22723">nalini@mymailserver.com and&nbsp;</span><span style=3D"fon=
t-family: HelveticaNeue-Light, &quot;Helvetica Neue Light&quot;, &quot;Helv=
etica Neue&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; =
font-size: 16px;" id=3D"yui_3_16_0_ym19_1_1476456872541_22722">=E0=A4=A8=E0=
=A4=B2=E0=A4=BF=E0=A4=A8=E0=A5=80@mymailserver.com (or&nbsp;</span><span st=
yle=3D"font-family: HelveticaNeue-Light, &quot;Helvetica Neue Light&quot;, =
&quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sa=
ns-serif; font-size: 16px;" id=3D"yui_3_16_0_ym19_1_1476456872541_23116">=
=E0=A4=A8=E0=A4=B2=E0=A4=BF=E0=A4=A8=E0=A5=80@[myidnserver].[myinternationa=
ltld]) all come to one mailbox is that possible? &nbsp; Should it be possib=
le?</span></div><div id=3D"yui_3_16_0_ym19_1_1476456872541_21542"><span sty=
le=3D"font-family: HelveticaNeue-Light, &quot;Helvetica Neue Light&quot;, &=
quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, san=
s-serif; font-size: 16px;"><br></span></div><div id=3D"yui_3_16_0_ym19_1_14=
76456872541_21542" dir=3D"ltr"><span style=3D"font-family: HelveticaNeue-Li=
ght, &quot;Helvetica Neue Light&quot;, &quot;Helvetica Neue&quot;, Helvetic=
a, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 16px;">I *think=
* people want that. &nbsp; I think we will know as this all takes off.</spa=
n></div><div id=3D"yui_3_16_0_ym19_1_1476456872541_21542"><span style=3D"fo=
nt-family: HelveticaNeue-Light, &quot;Helvetica Neue Light&quot;, &quot;Hel=
vetica Neue&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif;=
 font-size: 16px;"><br></span></div><div id=3D"yui_3_16_0_ym19_1_1476456872=
541_21542"><br></div><div id=3D"yui_3_16_0_ym19_1_1476456872541_21542">&gt;=
Many of us believe that users who have mailboxes whose names involve non-AS=
CII local parts and who engage in communications outside their primary lang=
uage group will find it &gt;necessary to maintain either separate all-ASCII=
 mailboxes or all-ASCII aliases to their primary mailboxes and to do so for=
 a very long time.&nbsp; That issue has been extensively analyzed and &gt;d=
iscussed but this document avoids that work, which is both a problem and an=
 opportunity.</div><div id=3D"yui_3_16_0_ym19_1_1476456872541_21542"><br></=
div><div id=3D"yui_3_16_0_ym19_1_1476456872541_21542">Can you point me to s=
ome of that work? &nbsp;At the very least, we can cite it &amp; I can becom=
e familiar with it. &nbsp; Then, let's see what real life usage tells us ab=
out possible requirements in this area.</div><br>&nbsp;<br>Thanks,<br><br>N=
alini Elkins<br>Inside Products, Inc.<br>www.insidethestack.com<br>(831) 65=
9-8360<br><br><br><br>________________________________<br> From: John C Kle=
nsin &lt;klensin@jck.com&gt;<br>To: "HANSEN, TONY L" &lt;tony@att.com&gt;; =
ima@ietf.org <br>Sent: Sunday, October 9, 2016 7:57 PM<br>Subject: Re: [EAI=
] [IETF] Internationalized Email Internet Draft<br> <br><br><br><br>--On Th=
ursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"<br>&lt;tony@att.com=
&gt; wrote:<br><br>&gt; I think getting deployment feedback from EAI is imp=
ortant, and<br>&gt; this draft is an excellent start.<br>&gt; <br>&gt; I'm =
not convinced that section 1.2 describes a real problem.<br>&gt; People do =
this all the time today with various combinations of<br>&gt; languages. Why=
 is the combination of Russian and Chinese any<br>&gt; different? If you th=
ink it is, then please expand on the<br>&gt; aspect that does make it more =
difficult.<br>&gt; <br>&gt; I forwarded a number of nits to the authors.<br=
><br>Hi.&nbsp; I was going to hold off until some later and more mature<br>=
version of this draft, but since Tony has commented, while I<br>believe the=
 issues with EAI deployment are important, I see<br>several problems with t=
his draft, some of which were actually<br>discussed in the WG but appear to=
 be ignored here.&nbsp; Perhaps more<br>important, it is seriously incomple=
te relative to issues that<br>have been discussed at great length in the EA=
I WG, at the APEC<br>meeting on internationalized email in Beijing in Octob=
er 2014,<br>the May 2015 workshop in Thailand, and elsewhere.&nbsp; I stron=
gly<br>suggest that, if there is going to be a discussion in Seoul,<br>this=
 document is in need of a great deal of work first.&nbsp; Some of<br>those =
issues are:<br><br>(1) The so-called EAI standards, as listed in the Introd=
uction,<br>are about email envelope and header information presented<br>dir=
ectly (e.g., in UTF-8) as non-ASCII characters.&nbsp; A good deal<br>of the=
 document appears to address mail content information such<br>as textual me=
ssage bodies, in other scripts.&nbsp; With the possible<br>exception of lan=
guage selection when a message is sent with the<br>same basic text in sever=
al languages (multipart/alternative was<br>designed with that case in mind =
but have been used in other<br>ways), we thought we solved that content pro=
blem with MIME in<br>1992.&nbsp; If MIME is inadequate, the authors or othe=
rs should<br>produce a document explaining the issues and not confuse them<=
br>with EAI / SMTPUTF8.&nbsp; If it is adequate, then, like Tony<br>althoug=
h perhaps for different reasons, I don't see what Section<br>1.2 is doing h=
ere, what the relevance of Section 3.2 is, and<br>several other statements =
should be examined carefully to be sure<br>they are talking about addresses=
 and/or headers and not content.<br><br>(2) Within an address, there is, as=
 the I-D points out and<br>consistent with RFC 5321, a local part and a dom=
ain part.&nbsp; RFCs<br>6530 and 6531 make it quite clear (at least we thou=
ght they did)<br>that they are handled differently.&nbsp; For the domain pa=
rt, the<br>rules are laid out in the IDNA2008 specs (RFC 5890ff).&nbsp; Iss=
ues<br>about look-alike characters have been extensively discussed and<br>w=
ritten about (even though some of us have questioned the<br>quality of some=
 of that work).&nbsp; It does not seem useful to me to<br>revisit those iss=
ues here, especially without reference to the<br>prior work and discussions=
 or if some of the discussion here is<br>wrong or contains obvious omission=
s.&nbsp; As an example from the<br>first paragraph of Section 6.1, Latin "c=
" (U+0063) and Cyrillic<br>"c" (U+0441) are typically written with identica=
l graphemes, but<br>are not on the list.&nbsp; &nbsp; More important, while=
 the "paypal"<br>example with U+0430 substituted for "a" (U+0061) has been =
used<br>repeatedly, including in a careful study in an article that is<br>n=
ot cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=
=D0=B01"<br>with the first five characters in Cyrillic and the last one a<b=
r>digit (which is script independent)<br>(\u'0440'\u'0430'\u'0443'\u'0440'\=
u'040'\u'0031' [1]), therefore<br>not even violating conventions prohibitin=
g mixed-script labels.<br>There is, of course, no ambiguity in the A-label =
form, although<br>the authors quite properly point out that it is not<br>us=
er-friendly.<br><br>By contrast, Section 1.1 talks about display of email a=
ddresses,<br>including the local part ("in Punycode" [2]).&nbsp; While a ma=
il<br>delivery server is free to create whatever aliases for a mailbox<br>l=
ocal part it likes, including "xn-t2bmh3a" or "123456",<br>"george" or "exa=
mple", in general converting a local part using<br>the Punycode algorithm a=
nd displaying the result is prohibited<br>by the EAI standards (and, incide=
ntally, RFC5321).&nbsp; More<br>important, it will often lose information a=
nd is potentially<br>very dangerous.<br><br>(3) Arabic should not be confus=
ed with a strictly right-to-left<br>writing system.&nbsp; I am not aware of=
 any such systems in wide use<br>for contemporary languages today.&nbsp; Th=
e problem is that numerals,<br>whether written in European digits, Arabic o=
r Arabic-Indic<br>digits, Chinese (Han) digits, or many others, have been w=
ritten<br>left to right since that type of positional notation was<br>inven=
ted and became widely used.&nbsp; As a result, the scripts are<br>referred =
to (in Unicode-speak) as "bidirectional" or "bidi" [3].<br>Their implicatio=
ns for domain names and IDNA are the subject of<br>RFC 5893.<br><br>(4) Mul=
tiple addresses for one user (and Section 4).&nbsp; Keeping in<br>mind that=
 many people maintain a number of identities, and even<br>multiple email ad=
dresses, for different purposes, I don't<br>understand what point you are t=
rying to make with this section.<br>Many of us believe that users who have =
mailboxes whose names<br>involve non-ASCII local parts and who engage in co=
mmunications<br>outside their primary language group will find it necessary=
 to<br>maintain either separate all-ASCII mailboxes or all-ASCII<br>aliases=
 to their primary mailboxes and to do so for a very long<br>time.&nbsp; Tha=
t issue has been extensively analyzed and discussed<br>but this document av=
oids that work, which is both a problem and<br>an opportunity.<br><br>(5) S=
ection 2.1 asserts that email servers), implying all of<br>them, store data=
 (messages?) in relational databases.&nbsp; That is<br>simply false.&nbsp; =
Some do; others don't.&nbsp;  Even for those that do,<br>there may be a dif=
ference between Unicode-capable data storage<br>and Unicode-capable keys or=
 indexes.&nbsp;  There is also absolutely<br>no requirement that any such s=
ystem store Unicode strings<br>encoded in UTF-8; many do not.&nbsp; <br><br=
>(6) There is a necessary difficulty with SMTPUTF8, which is that<br>one ca=
nnot transmit a message with non-ASCII characters in<br>addresses or header=
s to a system that does not support them.<br>Final delivery systems should =
probably not accept messages<br>unless they have reason to predict that the=
 mail store will<br>handle them _and_ that the user associated with the tar=
get<br>mailbox will be able to retrieve them.&nbsp; Since a user with an<br=
>all-ASCII mailbox name might still receive a message with, e.g.,<br>a non-=
ASCII backward-pointing address in the envelope or<br>headers, making that =
decision is not straightforward.&nbsp; That<br>leads to a strong case that,=
 if one wants broad deployment of<br>SMTPUTF8, the place to start is with t=
he MUAs (including the<br>Webmail systems) and associated POP and IMAP serv=
ers and<br>clients.&nbsp;  The "to various extents" list in the first part =
of<br>Section 3 is not particularly helpful in that regard.<br><br>(7) Fina=
lly, this is an internationalization (i18n) problem as<br>much as it is an =
email problem.&nbsp; Terminology (and, where<br>characters or code points a=
re referred to, their precise<br>identification) is very important because =
the alternative is<br>typically a good deal of user confusion about what yo=
u are<br>talking about and other impediments to making progress.&nbsp; Sayi=
ng<br>"English" were you mean "Basic Latin Script" or "ASCII" is not<br>hel=
pful, especially given that 5321 local parts can include any<br>ASCII chara=
cter and that ASCII is not sufficient to write<br>English.&nbsp; Conversely=
, it appears that there are a few places<br>where, correctly or incorrectly=
, you really do mean "English"<br>when you say that.&nbsp;  Similarly, talk=
ing about one particular<br>encoding when you mean "Unicode" is confusing a=
nd may be<br>misleading.&nbsp; RFC 6365 may give you a start on some of the=
 issues.<br><br>regards,<br>&nbsp; &nbsp; john<br><br><br>&nbsp; ----------=
---<br>[1] I recommend the authors have a look at RFC 5137.<br><br>[2] Puny=
code is an encoding method, not a display format.&nbsp; See<br>RFC 5890, Se=
ction&nbsp; 2.3.4. <br><br>[3] http://unicode.org/reports/tr9/<br><br><br>_=
______________________________________________<br>IMA mailing list<br>IMA@i=
etf.org<br>https://www.ietf.org/mailman/listinfo/ima</div></body></html>
------=_Part_314095_1635529808.1476457637582--


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Date: Fri, 14 Oct 2016 11:08:50 -0400
From: Andrew Sullivan <ajs@anvilwalrusden.com>
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References: <20161006055447.32573.qmail@pro-236-157.rediffmailpro.com> <9EC0EB65-9C58-43ED-9A80-1DA32C58E3E0@att.com> <E125B6AC26988823306936BF@JcK-HP5.jck.com> <1600128477.303347.1476456552432@mail.yahoo.com>
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Subject: Re: [EAI] [IETF] Display of Email Addresses [was: Internationalized Email Internet Draft]
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On Fri, Oct 14, 2016 at 02:49:12PM +0000, nalini.elkins@insidethestack.com wrote:
> This is a very interesting problem.   We are hoping to do some kind of spreadsheet or other visual where we can show what happens with a number of mail servers.

I think that effort has already been undertaken by the "Universal
Acceptance Steering Group" over in ICANN.

A

-- 
Andrew Sullivan
ajs@anvilwalrusden.com


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Date: Fri, 14 Oct 2016 15:17:30 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: John C Klensin <klensin@jck.com>, "HANSEN, TONY L" <tony@att.com>,  "ima@ietf.org" <ima@ietf.org>
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Cc: Harish Chowdhary <harish@nixi.in>
Subject: [EAI] [IETF] Relational Databases: UTF8 [was: Internationalized Email Internet Draft]
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John / Tony,
>(5) Section 2.1 asserts that email servers), implying all of=C2=A0them, st=
ore data (messages?) in relational databases.=C2=A0 That is=C2=A0simply fal=
se.=C2=A0 Some do; others don't.=C2=A0 Even for those that do,=C2=A0there m=
ay be a difference between Unicode-capable >data storage=C2=A0and Unicode-c=
apable keys or indexes.=C2=A0 There is also absolutely=C2=A0no requirement =
that any such system store Unicode strings=C2=A0encoded in UTF-8; many do n=
ot.=C2=A0=C2=A0
This actually came from my own operational experience in implementing an IE=
A capable email server. =C2=A0 Will definitely change the wording to not im=
ply that ALL email servers store in relational databases or store in UTF-8.=
 =C2=A0 I can see that is not a requirement.

But, the problem that I had was with storing the user name, domain name, ma=
tching, etc. =C2=A0 Not the messages. =C2=A0 It was totally a problem that =
I ran into that the back end (whatever knows about the mailbox) had a probl=
em with storing and matching user names & doing the DNS queries.
Let me think about how to re-write this. =C2=A0 We may, in the end, want to=
 do some Best Practices kind of things so that people do not struggle for q=
uite as long as I did!
=C2=A0Thanks,
Nalini ElkinsInside Products, Inc.www.insidethestack.com(831) 659-8360

      From: John C Klensin <klensin@jck.com>
 To: "HANSEN, TONY L" <tony@att.com>; ima@ietf.org=20
 Sent: Sunday, October 9, 2016 7:57 PM
 Subject: Re: [EAI] [IETF] Internationalized Email Internet Draft
  =20


--On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"
<tony@att.com> wrote:

> I think getting deployment feedback from EAI is important, and
> this draft is an excellent start.
>=20
> I'm not convinced that section 1.2 describes a real problem.
> People do this all the time today with various combinations of
> languages. Why is the combination of Russian and Chinese any
> different? If you think it is, then please expand on the
> aspect that does make it more difficult.
>=20
> I forwarded a number of nits to the authors.

Hi.=C2=A0 I was going to hold off until some later and more mature
version of this draft, but since Tony has commented, while I
believe the issues with EAI deployment are important, I see
several problems with this draft, some of which were actually
discussed in the WG but appear to be ignored here.=C2=A0 Perhaps more
important, it is seriously incomplete relative to issues that
have been discussed at great length in the EAI WG, at the APEC
meeting on internationalized email in Beijing in October 2014,
the May 2015 workshop in Thailand, and elsewhere.=C2=A0 I strongly
suggest that, if there is going to be a discussion in Seoul,
this document is in need of a great deal of work first.=C2=A0 Some of
those issues are:

(1) The so-called EAI standards, as listed in the Introduction,
are about email envelope and header information presented
directly (e.g., in UTF-8) as non-ASCII characters.=C2=A0 A good deal
of the document appears to address mail content information such
as textual message bodies, in other scripts.=C2=A0 With the possible
exception of language selection when a message is sent with the
same basic text in several languages (multipart/alternative was
designed with that case in mind but have been used in other
ways), we thought we solved that content problem with MIME in
1992.=C2=A0 If MIME is inadequate, the authors or others should
produce a document explaining the issues and not confuse them
with EAI / SMTPUTF8.=C2=A0 If it is adequate, then, like Tony
although perhaps for different reasons, I don't see what Section
1.2 is doing here, what the relevance of Section 3.2 is, and
several other statements should be examined carefully to be sure
they are talking about addresses and/or headers and not content.

(2) Within an address, there is, as the I-D points out and
consistent with RFC 5321, a local part and a domain part.=C2=A0 RFCs
6530 and 6531 make it quite clear (at least we thought they did)
that they are handled differently.=C2=A0 For the domain part, the
rules are laid out in the IDNA2008 specs (RFC 5890ff).=C2=A0 Issues
about look-alike characters have been extensively discussed and
written about (even though some of us have questioned the
quality of some of that work).=C2=A0 It does not seem useful to me to
revisit those issues here, especially without reference to the
prior work and discussions or if some of the discussion here is
wrong or contains obvious omissions.=C2=A0 As an example from the
first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic
"c" (U+0441) are typically written with identical graphemes, but
are not on the list.=C2=A0 =C2=A0 More important, while the "paypal"
example with U+0430 substituted for "a" (U+0061) has been used
repeatedly, including in a careful study in an article that is
not cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=
=D0=B01"
with the first five characters in Cyrillic and the last one a
digit (which is script independent)
(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore
not even violating conventions prohibiting mixed-script labels.
There is, of course, no ambiguity in the A-label form, although
the authors quite properly point out that it is not
user-friendly.

By contrast, Section 1.1 talks about display of email addresses,
including the local part ("in Punycode" [2]).=C2=A0 While a mail
delivery server is free to create whatever aliases for a mailbox
local part it likes, including "xn-t2bmh3a" or "123456",
"george" or "example", in general converting a local part using
the Punycode algorithm and displaying the result is prohibited
by the EAI standards (and, incidentally, RFC5321).=C2=A0 More
important, it will often lose information and is potentially
very dangerous.

(3) Arabic should not be confused with a strictly right-to-left
writing system.=C2=A0 I am not aware of any such systems in wide use
for contemporary languages today.=C2=A0 The problem is that numerals,
whether written in European digits, Arabic or Arabic-Indic
digits, Chinese (Han) digits, or many others, have been written
left to right since that type of positional notation was
invented and became widely used.=C2=A0 As a result, the scripts are
referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].
Their implications for domain names and IDNA are the subject of
RFC 5893.

(4) Multiple addresses for one user (and Section 4).=C2=A0 Keeping in
mind that many people maintain a number of identities, and even
multiple email addresses, for different purposes, I don't
understand what point you are trying to make with this section.
Many of us believe that users who have mailboxes whose names
involve non-ASCII local parts and who engage in communications
outside their primary language group will find it necessary to
maintain either separate all-ASCII mailboxes or all-ASCII
aliases to their primary mailboxes and to do so for a very long
time.=C2=A0 That issue has been extensively analyzed and discussed
but this document avoids that work, which is both a problem and
an opportunity.

(5) Section 2.1 asserts that email servers), implying all of
them, store data (messages?) in relational databases.=C2=A0 That is
simply false.=C2=A0 Some do; others don't.=C2=A0 Even for those that do,
there may be a difference between Unicode-capable data storage
and Unicode-capable keys or indexes.=C2=A0 There is also absolutely
no requirement that any such system store Unicode strings
encoded in UTF-8; many do not.=C2=A0=20

(6) There is a necessary difficulty with SMTPUTF8, which is that
one cannot transmit a message with non-ASCII characters in
addresses or headers to a system that does not support them.
Final delivery systems should probably not accept messages
unless they have reason to predict that the mail store will
handle them _and_ that the user associated with the target
mailbox will be able to retrieve them.=C2=A0 Since a user with an
all-ASCII mailbox name might still receive a message with, e.g.,
a non-ASCII backward-pointing address in the envelope or
headers, making that decision is not straightforward.=C2=A0 That
leads to a strong case that, if one wants broad deployment of
SMTPUTF8, the place to start is with the MUAs (including the
Webmail systems) and associated POP and IMAP servers and
clients.=C2=A0 The "to various extents" list in the first part of
Section 3 is not particularly helpful in that regard.

(7) Finally, this is an internationalization (i18n) problem as
much as it is an email problem.=C2=A0 Terminology (and, where
characters or code points are referred to, their precise
identification) is very important because the alternative is
typically a good deal of user confusion about what you are
talking about and other impediments to making progress.=C2=A0 Saying
"English" were you mean "Basic Latin Script" or "ASCII" is not
helpful, especially given that 5321 local parts can include any
ASCII character and that ASCII is not sufficient to write
English.=C2=A0 Conversely, it appears that there are a few places
where, correctly or incorrectly, you really do mean "English"
when you say that.=C2=A0 Similarly, talking about one particular
encoding when you mean "Unicode" is confusing and may be
misleading.=C2=A0 RFC 6365 may give you a start on some of the issues.

regards,
=C2=A0 =C2=A0 john


=C2=A0 -------------
[1] I recommend the authors have a look at RFC 5137.

[2] Punycode is an encoding method, not a display format.=C2=A0 See
RFC 5890, Section=C2=A0 2.3.4.=20

[3] http://unicode.org/reports/tr9/

_______________________________________________
IMA mailing list
IMA@ietf.org
https://www.ietf.org/mailman/listinfo/ima


  =20
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<html><head></head><body><div style=3D"color:#000; background-color:#fff; f=
ont-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helve=
tica, Arial, Lucida Grande, sans-serif;font-size:16px"><div dir=3D"ltr" id=
=3D"yui_3_16_0_ym19_1_1476456872541_39202"><span style=3D"font-family: &quo=
t;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucid=
a Grande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_14764=
56872541_39295">John / Tony,</span></div><div dir=3D"ltr" id=3D"yui_3_16_0_=
ym19_1_1476456872541_39201"><span style=3D"font-family: &quot;Helvetica Neu=
e&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;,=
 sans-serif; font-size: 13px;"><br></span></div><div dir=3D"ltr" id=3D"yui_=
3_16_0_ym19_1_1476456872541_39200"><span style=3D"font-family: &quot;Helvet=
ica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande=
&quot;, sans-serif; font-size: 13px;">&gt;</span><span style=3D"font-family=
: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot=
;Lucida Grande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1=
_1476456872541_39318">(5) Section 2.1 asserts that email servers), implying=
 all of&nbsp;</span><span style=3D"font-family: &quot;Helvetica Neue&quot;,=
 &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-se=
rif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476456872541_39301">them, s=
tore data (messages?) in relational databases.&nbsp; That is&nbsp;</span><s=
pan style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;,=
 Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px;"=
 id=3D"yui_3_16_0_ym19_1_1476456872541_39316">simply false.&nbsp; Some do; =
others don't.&nbsp; Even for those that do,&nbsp;</span><span style=3D"font=
-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial=
, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0=
_ym19_1_1476456872541_39315">there may be a difference between Unicode-capa=
ble &gt;data storage&nbsp;</span><span style=3D"font-family: &quot;Helvetic=
a Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&q=
uot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476456872541_3=
9317">and Unicode-capable keys or indexes.&nbsp; There is also absolutely&n=
bsp;</span><span style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Se=
goe UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font=
-size: 13px;" id=3D"yui_3_16_0_ym19_1_1476456872541_39319">no requirement t=
hat any such system store Unicode strings&nbsp;</span><span style=3D"font-f=
amily: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, =
&quot;Lucida Grande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0_y=
m19_1_1476456872541_39320">encoded in UTF-8; many do not.&nbsp;</span><span=
 style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, He=
lvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px;" id=
=3D"yui_3_16_0_ym19_1_1476456872541_39321">&nbsp;</span></div><div dir=3D"l=
tr" id=3D"yui_3_16_0_ym19_1_1476456872541_39200"><span style=3D"font-family=
: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quot=
;Lucida Grande&quot;, sans-serif; font-size: 13px;"><br></span></div><div d=
ir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476456872541_39200"><span style=3D"font=
-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial=
, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_0=
_ym19_1_1476456872541_39457">This actually came from my own operational exp=
erience in implementing an IEA capable email server. &nbsp; Will definitely=
 change the wording to not imply that ALL email servers store in relational=
 databases or store in UTF-8. &nbsp; I can see that is not a requirement.</=
span><br></div><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476456872541_39200=
"><span style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&qu=
ot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 13=
px;"><br></span></div><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_147645687254=
1_39200"><span style=3D"font-family: &quot;Helvetica Neue&quot;, &quot;Sego=
e UI&quot;, Helvetica, Arial, &quot;Lucida Grande&quot;, sans-serif; font-s=
ize: 13px;" id=3D"yui_3_16_0_ym19_1_1476456872541_39484">But, the problem t=
hat I had was with storing the user name, domain name, matching, etc. &nbsp=
; Not the messages. &nbsp; It was totally a problem that I ran into that th=
e back end (whatever knows about the mailbox) had a problem with storing an=
d matching user names &amp; doing the DNS queries.</span></div><div dir=3D"=
ltr" id=3D"yui_3_16_0_ym19_1_1476456872541_39200"><span style=3D"font-famil=
y: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, &quo=
t;Lucida Grande&quot;, sans-serif; font-size: 13px;"><br></span></div><div =
dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476456872541_39200"><span style=3D"fon=
t-family: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Aria=
l, &quot;Lucida Grande&quot;, sans-serif; font-size: 13px;" id=3D"yui_3_16_=
0_ym19_1_1476456872541_39529">Let me think about how to re-write this. &nbs=
p; We may, in the end, want to do some Best Practices kind of things so tha=
t people do not struggle for quite as long as I did!</span></div><div dir=
=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476456872541_39197"><span style=3D"font-f=
amily: &quot;Helvetica Neue&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, =
&quot;Lucida Grande&quot;, sans-serif; font-size: 13px;"><br></span></div><=
div></div><div id=3D"yui_3_16_0_ym19_1_1476456872541_39196">&nbsp;</div><di=
v class=3D"signature" id=3D"yui_3_16_0_ym19_1_1476456872541_39194">Thanks,<=
div id=3D"yui_3_16_0_ym19_1_1476456872541_39195"><br></div><div id=3D"yui_3=
_16_0_ym19_1_1476456872541_39193">Nalini Elkins</div><div id=3D"yui_3_16_0_=
ym19_1_1476456872541_39530">Inside Products, Inc.</div><div>www.insidethest=
ack.com</div><div id=3D"yui_3_16_0_ym19_1_1476456872541_39531">(831) 659-83=
60</div></div><div class=3D"qtdSeparateBR" id=3D"yui_3_16_0_ym19_1_14764568=
72541_39532"><br><br></div><div class=3D"yahoo_quoted" style=3D"display: bl=
ock;">  <div style=3D"font-family: HelveticaNeue-Light, Helvetica Neue Ligh=
t, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: =
16px;"> <div style=3D"font-family: HelveticaNeue, Helvetica Neue, Helvetica=
, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div dir=3D"ltr"> <f=
ont size=3D"2" face=3D"Arial"> <hr size=3D"1"> <b><span style=3D"font-weigh=
t:bold;">From:</span></b> John C Klensin &lt;klensin@jck.com&gt;<br> <b><sp=
an style=3D"font-weight: bold;">To:</span></b> "HANSEN, TONY L" &lt;tony@at=
t.com&gt;; ima@ietf.org <br> <b><span style=3D"font-weight: bold;">Sent:</s=
pan></b> Sunday, October 9, 2016 7:57 PM<br> <b><span style=3D"font-weight:=
 bold;">Subject:</span></b> Re: [EAI] [IETF] Internationalized Email Intern=
et Draft<br> </font> </div> <div class=3D"y_msg_container"><br><br clear=3D=
"none"><br clear=3D"none">--On Thursday, October 06, 2016 4:39 PM +0000 "HA=
NSEN, TONY L"<br clear=3D"none">&lt;<a shape=3D"rect" ymailto=3D"mailto:ton=
y@att.com" href=3D"mailto:tony@att.com">tony@att.com</a>&gt; wrote:<br clea=
r=3D"none"><br clear=3D"none">&gt; I think getting deployment feedback from=
 EAI is important, and<br clear=3D"none">&gt; this draft is an excellent st=
art.<br clear=3D"none">&gt; <br clear=3D"none">&gt; I'm not convinced that =
section 1.2 describes a real problem.<br clear=3D"none">&gt; People do this=
 all the time today with various combinations of<br clear=3D"none">&gt; lan=
guages. Why is the combination of Russian and Chinese any<br clear=3D"none"=
>&gt; different? If you think it is, then please expand on the<br clear=3D"=
none">&gt; aspect that does make it more difficult.<br clear=3D"none">&gt; =
<br clear=3D"none">&gt; I forwarded a number of nits to the authors.<br cle=
ar=3D"none"><br clear=3D"none">Hi.&nbsp; I was going to hold off until some=
 later and more mature<br clear=3D"none">version of this draft, but since T=
ony has commented, while I<br clear=3D"none">believe the issues with EAI de=
ployment are important, I see<br clear=3D"none">several problems with this =
draft, some of which were actually<br clear=3D"none">discussed in the WG bu=
t appear to be ignored here.&nbsp; Perhaps more<br clear=3D"none">important=
, it is seriously incomplete relative to issues that<br clear=3D"none">have=
 been discussed at great length in the EAI WG, at the APEC<br clear=3D"none=
">meeting on internationalized email in Beijing in October 2014,<br clear=
=3D"none">the May 2015 workshop in Thailand, and elsewhere.&nbsp; I strongl=
y<br clear=3D"none">suggest that, if there is going to be a discussion in S=
eoul,<br clear=3D"none">this document is in need of a great deal of work fi=
rst.&nbsp; Some of<br clear=3D"none">those issues are:<br clear=3D"none"><b=
r clear=3D"none">(1) The so-called EAI standards, as listed in the Introduc=
tion,<br clear=3D"none">are about email envelope and header information pre=
sented<br clear=3D"none">directly (e.g., in UTF-8) as non-ASCII characters.=
&nbsp; A good deal<br clear=3D"none">of the document appears to address mai=
l content information such<br clear=3D"none">as textual message bodies, in =
other scripts.&nbsp; With the possible<br clear=3D"none">exception of langu=
age selection when a message is sent with the<br clear=3D"none">same basic =
text in several languages (multipart/alternative was<br clear=3D"none">desi=
gned with that case in mind but have been used in other<br clear=3D"none">w=
ays), we thought we solved that content problem with MIME in<br clear=3D"no=
ne">1992.&nbsp; If MIME is inadequate, the authors or others should<br clea=
r=3D"none">produce a document explaining the issues and not confuse them<br=
 clear=3D"none">with EAI / SMTPUTF8.&nbsp; If it is adequate, then, like To=
ny<br clear=3D"none">although perhaps for different reasons, I don't see wh=
at Section<br clear=3D"none">1.2 is doing here, what the relevance of Secti=
on 3.2 is, and<br clear=3D"none">several other statements should be examine=
d carefully to be sure<br clear=3D"none">they are talking about addresses a=
nd/or headers and not content.<br clear=3D"none"><br clear=3D"none">(2) Wit=
hin an address, there is, as the I-D points out and<br clear=3D"none">consi=
stent with RFC 5321, a local part and a domain part.&nbsp; RFCs<br clear=3D=
"none">6530 and 6531 make it quite clear (at least we thought they did)<br =
clear=3D"none">that they are handled differently.&nbsp; For the domain part=
, the<br clear=3D"none">rules are laid out in the IDNA2008 specs (RFC 5890f=
f).&nbsp; Issues<br clear=3D"none">about look-alike characters have been ex=
tensively discussed and<br clear=3D"none">written about (even though some o=
f us have questioned the<br clear=3D"none">quality of some of that work).&n=
bsp; It does not seem useful to me to<br clear=3D"none">revisit those issue=
s here, especially without reference to the<br clear=3D"none">prior work an=
d discussions or if some of the discussion here is<br clear=3D"none">wrong =
or contains obvious omissions.&nbsp; As an example from the<br clear=3D"non=
e">first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic<br clear=
=3D"none">"c" (U+0441) are typically written with identical graphemes, but<=
br clear=3D"none">are not on the list.&nbsp; &nbsp; More important, while t=
he "paypal"<br clear=3D"none">example with U+0430 substituted for "a" (U+00=
61) has been used<br clear=3D"none">repeatedly, including in a careful stud=
y in an article that is<br clear=3D"none">not cited in this draft, it is po=
ssible to write "=D1=80=D0=B0=D1=83=D1=80=D0=B01"<br clear=3D"none">with th=
e first five characters in Cyrillic and the last one a<br clear=3D"none">di=
git (which is script independent)<br clear=3D"none">(\u'0440'\u'0430'\u'044=
3'\u'0440'\u'040'\u'0031' [1]), therefore<br clear=3D"none">not even violat=
ing conventions prohibiting mixed-script labels.<br clear=3D"none">There is=
, of course, no ambiguity in the A-label form, although<br clear=3D"none">t=
he authors quite properly point out that it is not<br clear=3D"none">user-f=
riendly.<br clear=3D"none"><br clear=3D"none">By contrast, Section 1.1 talk=
s about display of email addresses,<br clear=3D"none">including the local p=
art ("in Punycode" [2]).&nbsp; While a mail<br clear=3D"none">delivery serv=
er is free to create whatever aliases for a mailbox<br clear=3D"none">local=
 part it likes, including "xn-t2bmh3a" or "123456",<br clear=3D"none">"geor=
ge" or "example", in general converting a local part using<br clear=3D"none=
">the Punycode algorithm and displaying the result is prohibited<br clear=
=3D"none">by the EAI standards (and, incidentally, RFC5321).&nbsp; More<br =
clear=3D"none">important, it will often lose information and is potentially=
<br clear=3D"none">very dangerous.<br clear=3D"none"><br clear=3D"none">(3)=
 Arabic should not be confused with a strictly right-to-left<br clear=3D"no=
ne">writing system.&nbsp; I am not aware of any such systems in wide use<br=
 clear=3D"none">for contemporary languages today.&nbsp; The problem is that=
 numerals,<br clear=3D"none">whether written in European digits, Arabic or =
Arabic-Indic<br clear=3D"none">digits, Chinese (Han) digits, or many others=
, have been written<br clear=3D"none">left to right since that type of posi=
tional notation was<br clear=3D"none">invented and became widely used.&nbsp=
; As a result, the scripts are<br clear=3D"none">referred to (in Unicode-sp=
eak) as "bidirectional" or "bidi" [3].<br clear=3D"none">Their implications=
 for domain names and IDNA are the subject of<br clear=3D"none">RFC 5893.<b=
r clear=3D"none"><br clear=3D"none">(4) Multiple addresses for one user (an=
d Section 4).&nbsp; Keeping in<br clear=3D"none">mind that many people main=
tain a number of identities, and even<br clear=3D"none">multiple email addr=
esses, for different purposes, I don't<br clear=3D"none">understand what po=
int you are trying to make with this section.<br clear=3D"none">Many of us =
believe that users who have mailboxes whose names<br clear=3D"none">involve=
 non-ASCII local parts and who engage in communications<br clear=3D"none">o=
utside their primary language group will find it necessary to<br clear=3D"n=
one">maintain either separate all-ASCII mailboxes or all-ASCII<br clear=3D"=
none">aliases to their primary mailboxes and to do so for a very long<br cl=
ear=3D"none">time.&nbsp; That issue has been extensively analyzed and discu=
ssed<br clear=3D"none">but this document avoids that work, which is both a =
problem and<br clear=3D"none">an opportunity.<br clear=3D"none"><br clear=
=3D"none">(5) Section 2.1 asserts that email servers), implying all of<br c=
lear=3D"none">them, store data (messages?) in relational databases.&nbsp; T=
hat is<br clear=3D"none">simply false.&nbsp; Some do; others don't.&nbsp;  =
Even for those that do,<br clear=3D"none">there may be a difference between=
 Unicode-capable data storage<br clear=3D"none">and Unicode-capable keys or=
 indexes.&nbsp;  There is also absolutely<br clear=3D"none">no requirement =
that any such system store Unicode strings<br clear=3D"none">encoded in UTF=
-8; many do not.&nbsp; <br clear=3D"none"><br clear=3D"none">(6) There is a=
 necessary difficulty with SMTPUTF8, which is that<br clear=3D"none">one ca=
nnot transmit a message with non-ASCII characters in<br clear=3D"none">addr=
esses or headers to a system that does not support them.<br clear=3D"none">=
Final delivery systems should probably not accept messages<br clear=3D"none=
">unless they have reason to predict that the mail store will<br clear=3D"n=
one">handle them _and_ that the user associated with the target<br clear=3D=
"none">mailbox will be able to retrieve them.&nbsp; Since a user with an<br=
 clear=3D"none">all-ASCII mailbox name might still receive a message with, =
e.g.,<br clear=3D"none">a non-ASCII backward-pointing address in the envelo=
pe or<br clear=3D"none">headers, making that decision is not straightforwar=
d.&nbsp; That<br clear=3D"none">leads to a strong case that, if one wants b=
road deployment of<br clear=3D"none">SMTPUTF8, the place to start is with t=
he MUAs (including the<br clear=3D"none">Webmail systems) and associated PO=
P and IMAP servers and<br clear=3D"none">clients.&nbsp;  The "to various ex=
tents" list in the first part of<br clear=3D"none">Section 3 is not particu=
larly helpful in that regard.<br clear=3D"none"><br clear=3D"none">(7) Fina=
lly, this is an internationalization (i18n) problem as<br clear=3D"none">mu=
ch as it is an email problem.&nbsp; Terminology (and, where<br clear=3D"non=
e">characters or code points are referred to, their precise<br clear=3D"non=
e">identification) is very important because the alternative is<br clear=3D=
"none">typically a good deal of user confusion about what you are<br clear=
=3D"none">talking about and other impediments to making progress.&nbsp; Say=
ing<br clear=3D"none">"English" were you mean "Basic Latin Script" or "ASCI=
I" is not<br clear=3D"none">helpful, especially given that 5321 local parts=
 can include any<br clear=3D"none">ASCII character and that ASCII is not su=
fficient to write<br clear=3D"none">English.&nbsp; Conversely, it appears t=
hat there are a few places<br clear=3D"none">where, correctly or incorrectl=
y, you really do mean "English"<br clear=3D"none">when you say that.&nbsp; =
 Similarly, talking about one particular<br clear=3D"none">encoding when yo=
u mean "Unicode" is confusing and may be<br clear=3D"none">misleading.&nbsp=
; RFC 6365 may give you a start on some of the issues.<br clear=3D"none"><b=
r clear=3D"none">regards,<br clear=3D"none">&nbsp; &nbsp; john<br clear=3D"=
none"><br clear=3D"none"><br clear=3D"none">&nbsp; -------------<br clear=
=3D"none">[1] I recommend the authors have a look at RFC 5137.<br clear=3D"=
none"><br clear=3D"none">[2] Punycode is an encoding method, not a display =
format.&nbsp; See<br clear=3D"none">RFC 5890, Section&nbsp; 2.3.4. <br clea=
r=3D"none"><br clear=3D"none">[3] <a shape=3D"rect" href=3D"http://unicode.=
org/reports/tr9/" target=3D"_blank">http://unicode.org/reports/tr9/</a><div=
 class=3D"yqt8659612858" id=3D"yqtfd46902"><br clear=3D"none"><br clear=3D"=
none">_______________________________________________<br clear=3D"none">IMA=
 mailing list<br clear=3D"none"><a shape=3D"rect" ymailto=3D"mailto:IMA@iet=
f.org" href=3D"mailto:IMA@ietf.org">IMA@ietf.org</a><br clear=3D"none"><a s=
hape=3D"rect" href=3D"https://www.ietf.org/mailman/listinfo/ima" target=3D"=
_blank">https://www.ietf.org/mailman/listinfo/ima</a><br clear=3D"none"></d=
iv><br><br></div> </div> </div>  </div></div></body></html>
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Date: Fri, 14 Oct 2016 15:19:44 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: Andrew Sullivan <ajs@anvilwalrusden.com>, "ima@ietf.org" <ima@ietf.org>
Message-ID: <392618324.335159.1476458384653@mail.yahoo.com>
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References: <20161006055447.32573.qmail@pro-236-157.rediffmailpro.com> <9EC0EB65-9C58-43ED-9A80-1DA32C58E3E0@att.com> <E125B6AC26988823306936BF@JcK-HP5.jck.com> <1600128477.303347.1476456552432@mail.yahoo.com> <20161014150850.GA43040@mx2.yitter.info>
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Cc: Harish Chowdhary <harish@nixi.in>
Subject: Re: [EAI] [IETF] Display of Email Addresses [was: Internationalized Email Internet Draft]
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Andrew,


 =20
On Fri, Oct 14, 2016 at 02:49:12PM +0000, nalini.elkins@insidethestack.com =
wrote:
>> This is a very interesting problem. =C2=A0 We are hoping to do some kind=
 of spreadsheet or other visual where we can show what happens with a numbe=
r of mail servers.

>I think that effort has already been undertaken by the "Universal=C2=A0Acc=
eptance Steering Group" over in ICANN.

Will reach out to them & see if we can get the results of their efforts. =
=C2=A0 Thanks for pointing that out. =C2=A0 I believe Harish has already ha=
d a number of discussions with that group & knows the people there.

Nalini

=C2=A0


  =20
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<html><head></head><body><div style=3D"color:#000; background-color:#fff; f=
ont-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helve=
tica, Arial, Lucida Grande, sans-serif;font-size:16px"><div id=3D"yui_3_16_=
0_ym19_1_1476458255062_6647">Andrew,</div><div id=3D"yui_3_16_0_ym19_1_1476=
458255062_6647"><br></div><div class=3D"qtdSeparateBR"><br><br></div><div c=
lass=3D"yahoo_quoted" id=3D"yui_3_16_0_ym19_1_1476458255062_6586" style=3D"=
display: block;"><div style=3D"font-family: HelveticaNeue-Light, Helvetica =
Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; fo=
nt-size: 16px;" id=3D"yui_3_16_0_ym19_1_1476458255062_6585"><div style=3D"f=
ont-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande,=
 sans-serif; font-size: 16px;" id=3D"yui_3_16_0_ym19_1_1476458255062_6584">=
<div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476458255062_6583"> </div> <div c=
lass=3D"y_msg_container" id=3D"yui_3_16_0_ym19_1_1476458255062_6665"><br>On=
 Fri, Oct 14, 2016 at 02:49:12PM +0000, <a shape=3D"rect" ymailto=3D"mailto=
:nalini.elkins@insidethestack.com" href=3D"mailto:nalini.elkins@insidethest=
ack.com" id=3D"yui_3_16_0_ym19_1_1476458255062_6778">nalini.elkins@insideth=
estack.com</a> wrote:<br clear=3D"none">&gt;&gt; This is a very interesting=
 problem. &nbsp; We are hoping to do some kind of spreadsheet or other visu=
al where we can show what happens with a number of mail servers.<br clear=
=3D"none"><br clear=3D"none">&gt;I think that effort has already been under=
taken by the "Universal&nbsp;Acceptance Steering Group" over in ICANN.</div=
><div class=3D"y_msg_container" id=3D"yui_3_16_0_ym19_1_1476458255062_6665"=
><br></div><div class=3D"y_msg_container" id=3D"yui_3_16_0_ym19_1_147645825=
5062_6665"><br></div><div class=3D"y_msg_container" id=3D"yui_3_16_0_ym19_1=
_1476458255062_6665">Will reach out to them &amp; see if we can get the res=
ults of their efforts. &nbsp; Thanks for pointing that out. &nbsp; I believ=
e Harish has already had a number of discussions with that group &amp; know=
s the people there.</div><div class=3D"y_msg_container" id=3D"yui_3_16_0_ym=
19_1_1476458255062_6665"><br></div><div class=3D"y_msg_container" id=3D"yui=
_3_16_0_ym19_1_1476458255062_6665"><br></div><div class=3D"y_msg_container"=
 id=3D"yui_3_16_0_ym19_1_1476458255062_6665">Nalini<br clear=3D"none"><br c=
lear=3D"none"><div class=3D"yqt5740100467" id=3D"yqtfd39759">&nbsp;<br clea=
r=3D"none"></div><br><br></div> </div> </div>  </div></div></body></html>
------=_Part_335155_1668942523.1476458384651--


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Date: Fri, 14 Oct 2016 15:31:02 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: John C Klensin <klensin@jck.com>, "HANSEN, TONY L" <tony@att.com>,  "ima@ietf.org" <ima@ietf.org>
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Cc: Harish Chowdhary <harish@nixi.in>
Subject: [EAI] [IETF] Migration / Backward Compatibility [was: Internationalized Email Internet Draft]
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John / Tony,

>(6) There is a necessary difficulty with SMTPUTF8, which is that one canno=
t transmit a message with non-ASCII characters in addresses or headers to a=
 system that does not support them.
>Final delivery systems should probably not accept messages unless they hav=
e reason to predict that the mail store will handle them _and_ that the use=
r associated with the target
>mailbox will be able to retrieve them.  Since a user with an all-ASCII mai=
lbox name might still receive a message with, e.g., a non-ASCII backward-po=
inting address in the envelope or
>headers, making that decision is not straightforward.  That leads to a str=
ong case that, if one wants broad deployment ofSMTPUTF8, the place to start=
 is with the MUAs (including the

>Webmail systems) and associated POP and IMAP servers and clients.  The "to=
 various extents" list in the first part of Section 3 is not particularly h=
elpful in that regard.


This is a huge problem.   Maybe the biggest problem of all.  It is actually=
 shades of the IPv6 / IPv4 problem.   I think we need to have a discussion =
on migration strategies.

Remember v4 - v6 tunneling?   Hope we do not end up there!   We can certain=
ly talk more about some of the migration issues here.

The reason for the "various extents" of support is an obfuscation because I=
 have not reverse engineered the servers / clients listed.  (Nor do I plan =
to!)

But, let me just say this - without playing some "games" -- that is not act=
ually supporting the RFCs on how to transmit email, I have a feeling that s=
ome of these servers / clients would not work.  But, I do not want to say m=
ore without more thorough testing.  And, maybe not even then.=20
Thanks,

Nalini Elkins
Inside Products, Inc.
www.insidethestack.com
(831) 659-8360



________________________________
From: John C Klensin <klensin@jck.com>
To: "HANSEN, TONY L" <tony@att.com>; ima@ietf.org=20
Sent: Sunday, October 9, 2016 7:57 PM
Subject: Re: [EAI] [IETF] Internationalized Email Internet Draft




--On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"
<tony@att.com> wrote:

> I think getting deployment feedback from EAI is important, and
> this draft is an excellent start.
>=20
> I'm not convinced that section 1.2 describes a real problem.
> People do this all the time today with various combinations of
> languages. Why is the combination of Russian and Chinese any
> different? If you think it is, then please expand on the
> aspect that does make it more difficult.
>=20
> I forwarded a number of nits to the authors.

Hi.  I was going to hold off until some later and more mature
version of this draft, but since Tony has commented, while I
believe the issues with EAI deployment are important, I see
several problems with this draft, some of which were actually
discussed in the WG but appear to be ignored here.  Perhaps more
important, it is seriously incomplete relative to issues that
have been discussed at great length in the EAI WG, at the APEC
meeting on internationalized email in Beijing in October 2014,
the May 2015 workshop in Thailand, and elsewhere.  I strongly
suggest that, if there is going to be a discussion in Seoul,
this document is in need of a great deal of work first.  Some of
those issues are:

(1) The so-called EAI standards, as listed in the Introduction,
are about email envelope and header information presented
directly (e.g., in UTF-8) as non-ASCII characters.  A good deal
of the document appears to address mail content information such
as textual message bodies, in other scripts.  With the possible
exception of language selection when a message is sent with the
same basic text in several languages (multipart/alternative was
designed with that case in mind but have been used in other
ways), we thought we solved that content problem with MIME in
1992.  If MIME is inadequate, the authors or others should
produce a document explaining the issues and not confuse them
with EAI / SMTPUTF8.  If it is adequate, then, like Tony
although perhaps for different reasons, I don't see what Section
1.2 is doing here, what the relevance of Section 3.2 is, and
several other statements should be examined carefully to be sure
they are talking about addresses and/or headers and not content.

(2) Within an address, there is, as the I-D points out and
consistent with RFC 5321, a local part and a domain part.  RFCs
6530 and 6531 make it quite clear (at least we thought they did)
that they are handled differently.  For the domain part, the
rules are laid out in the IDNA2008 specs (RFC 5890ff).  Issues
about look-alike characters have been extensively discussed and
written about (even though some of us have questioned the
quality of some of that work).  It does not seem useful to me to
revisit those issues here, especially without reference to the
prior work and discussions or if some of the discussion here is
wrong or contains obvious omissions.  As an example from the
first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic
"c" (U+0441) are typically written with identical graphemes, but
are not on the list.    More important, while the "paypal"
example with U+0430 substituted for "a" (U+0061) has been used
repeatedly, including in a careful study in an article that is
not cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=
=D0=B01"
with the first five characters in Cyrillic and the last one a
digit (which is script independent)
(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore
not even violating conventions prohibiting mixed-script labels.
There is, of course, no ambiguity in the A-label form, although
the authors quite properly point out that it is not
user-friendly.

By contrast, Section 1.1 talks about display of email addresses,
including the local part ("in Punycode" [2]).  While a mail
delivery server is free to create whatever aliases for a mailbox
local part it likes, including "xn-t2bmh3a" or "123456",
"george" or "example", in general converting a local part using
the Punycode algorithm and displaying the result is prohibited
by the EAI standards (and, incidentally, RFC5321).  More
important, it will often lose information and is potentially
very dangerous.

(3) Arabic should not be confused with a strictly right-to-left
writing system.  I am not aware of any such systems in wide use
for contemporary languages today.  The problem is that numerals,
whether written in European digits, Arabic or Arabic-Indic
digits, Chinese (Han) digits, or many others, have been written
left to right since that type of positional notation was
invented and became widely used.  As a result, the scripts are
referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].
Their implications for domain names and IDNA are the subject of
RFC 5893.

(4) Multiple addresses for one user (and Section 4).  Keeping in
mind that many people maintain a number of identities, and even
multiple email addresses, for different purposes, I don't
understand what point you are trying to make with this section.
Many of us believe that users who have mailboxes whose names
involve non-ASCII local parts and who engage in communications
outside their primary language group will find it necessary to
maintain either separate all-ASCII mailboxes or all-ASCII
aliases to their primary mailboxes and to do so for a very long
time.  That issue has been extensively analyzed and discussed
but this document avoids that work, which is both a problem and
an opportunity.

(5) Section 2.1 asserts that email servers), implying all of
them, store data (messages?) in relational databases.  That is
simply false.  Some do; others don't.   Even for those that do,
there may be a difference between Unicode-capable data storage
and Unicode-capable keys or indexes.   There is also absolutely
no requirement that any such system store Unicode strings
encoded in UTF-8; many do not. =20

(6) There is a necessary difficulty with SMTPUTF8, which is that
one cannot transmit a message with non-ASCII characters in
addresses or headers to a system that does not support them.
Final delivery systems should probably not accept messages
unless they have reason to predict that the mail store will
handle them _and_ that the user associated with the target
mailbox will be able to retrieve them.  Since a user with an
all-ASCII mailbox name might still receive a message with, e.g.,
a non-ASCII backward-pointing address in the envelope or
headers, making that decision is not straightforward.  That
leads to a strong case that, if one wants broad deployment of
SMTPUTF8, the place to start is with the MUAs (including the
Webmail systems) and associated POP and IMAP servers and
clients.   The "to various extents" list in the first part of
Section 3 is not particularly helpful in that regard.

(7) Finally, this is an internationalization (i18n) problem as
much as it is an email problem.  Terminology (and, where
characters or code points are referred to, their precise
identification) is very important because the alternative is
typically a good deal of user confusion about what you are
talking about and other impediments to making progress.  Saying
"English" were you mean "Basic Latin Script" or "ASCII" is not
helpful, especially given that 5321 local parts can include any
ASCII character and that ASCII is not sufficient to write
English.  Conversely, it appears that there are a few places
where, correctly or incorrectly, you really do mean "English"
when you say that.   Similarly, talking about one particular
encoding when you mean "Unicode" is confusing and may be
misleading.  RFC 6365 may give you a start on some of the issues.

regards,
    john


  -------------
[1] I recommend the authors have a look at RFC 5137.

[2] Punycode is an encoding method, not a display format.  See
RFC 5890, Section  2.3.4.=20

[3] http://unicode.org/reports/tr9/


_______________________________________________
IMA mailing list
IMA@ietf.org
https://www.ietf.org/mailman/listinfo/ima


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Date: Fri, 14 Oct 2016 15:41:45 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: John C Klensin <klensin@jck.com>, "HANSEN, TONY L" <tony@att.com>,  "ima@ietf.org" <ima@ietf.org>
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Cc: Harish Chowdhary <harish@nixi.in>
Subject: [EAI] [IETF] Terminology [was: Internationalized Email Internet Draft]
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John / Tony,


>(7) Finally, this is an internationalization (i18n) problem as much as it =
is an email problem.  Terminology (and, where characters or code points are=
 referred to, their precise=20
>identification) is very important because the alternative is typically a g=
ood deal of user confusion about what you are talking about and other imped=
iments to making progress.  Saying=20
>"English" were you mean "Basic Latin Script" or "ASCII" is not helpful, es=
pecially given that 5321 local parts can include any ASCII character and th=
at ASCII is not sufficient to write=20
>English.  Conversely, it appears that there are a few places where, correc=
tly or incorrectly, you really do mean "English" when you say that.  Simila=
rly, talking about one particular=20
>encoding when you mean "Unicode" is confusing and may be misleading.  RFC =
6365 may give you a start on some of the issues.

=20
Thanks for pointing that out.  I will go through the draft and fix.

Thanks,

Nalini Elkins
Inside Products, Inc.
www.insidethestack.com
(831) 659-8360


----- Original Message -----
From: John C Klensin <klensin@jck.com>
To: "HANSEN, TONY L" <tony@att.com>; ima@ietf.org
Sent: Sunday, October 9, 2016 7:57 PM
Subject: Re: [EAI] [IETF] Internationalized Email Internet Draft



--On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"
<tony@att.com> wrote:

> I think getting deployment feedback from EAI is important, and
> this draft is an excellent start.
>=20
> I'm not convinced that section 1.2 describes a real problem.
> People do this all the time today with various combinations of
> languages. Why is the combination of Russian and Chinese any
> different? If you think it is, then please expand on the
> aspect that does make it more difficult.
>=20
> I forwarded a number of nits to the authors.

Hi.  I was going to hold off until some later and more mature
version of this draft, but since Tony has commented, while I
believe the issues with EAI deployment are important, I see
several problems with this draft, some of which were actually
discussed in the WG but appear to be ignored here.  Perhaps more
important, it is seriously incomplete relative to issues that
have been discussed at great length in the EAI WG, at the APEC
meeting on internationalized email in Beijing in October 2014,
the May 2015 workshop in Thailand, and elsewhere.  I strongly
suggest that, if there is going to be a discussion in Seoul,
this document is in need of a great deal of work first.  Some of
those issues are:

(1) The so-called EAI standards, as listed in the Introduction,
are about email envelope and header information presented
directly (e.g., in UTF-8) as non-ASCII characters.  A good deal
of the document appears to address mail content information such
as textual message bodies, in other scripts.  With the possible
exception of language selection when a message is sent with the
same basic text in several languages (multipart/alternative was
designed with that case in mind but have been used in other
ways), we thought we solved that content problem with MIME in
1992.  If MIME is inadequate, the authors or others should
produce a document explaining the issues and not confuse them
with EAI / SMTPUTF8.  If it is adequate, then, like Tony
although perhaps for different reasons, I don't see what Section
1.2 is doing here, what the relevance of Section 3.2 is, and
several other statements should be examined carefully to be sure
they are talking about addresses and/or headers and not content.

(2) Within an address, there is, as the I-D points out and
consistent with RFC 5321, a local part and a domain part.  RFCs
6530 and 6531 make it quite clear (at least we thought they did)
that they are handled differently.  For the domain part, the
rules are laid out in the IDNA2008 specs (RFC 5890ff).  Issues
about look-alike characters have been extensively discussed and
written about (even though some of us have questioned the
quality of some of that work).  It does not seem useful to me to
revisit those issues here, especially without reference to the
prior work and discussions or if some of the discussion here is
wrong or contains obvious omissions.  As an example from the
first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic
"c" (U+0441) are typically written with identical graphemes, but
are not on the list.    More important, while the "paypal"
example with U+0430 substituted for "a" (U+0061) has been used
repeatedly, including in a careful study in an article that is
not cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=80=
=D0=B01"
with the first five characters in Cyrillic and the last one a
digit (which is script independent)
(\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore
not even violating conventions prohibiting mixed-script labels.
There is, of course, no ambiguity in the A-label form, although
the authors quite properly point out that it is not
user-friendly.

By contrast, Section 1.1 talks about display of email addresses,
including the local part ("in Punycode" [2]).  While a mail
delivery server is free to create whatever aliases for a mailbox
local part it likes, including "xn-t2bmh3a" or "123456",
"george" or "example", in general converting a local part using
the Punycode algorithm and displaying the result is prohibited
by the EAI standards (and, incidentally, RFC5321).  More
important, it will often lose information and is potentially
very dangerous.

(3) Arabic should not be confused with a strictly right-to-left
writing system.  I am not aware of any such systems in wide use
for contemporary languages today.  The problem is that numerals,
whether written in European digits, Arabic or Arabic-Indic
digits, Chinese (Han) digits, or many others, have been written
left to right since that type of positional notation was
invented and became widely used.  As a result, the scripts are
referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].
Their implications for domain names and IDNA are the subject of
RFC 5893.

(4) Multiple addresses for one user (and Section 4).  Keeping in
mind that many people maintain a number of identities, and even
multiple email addresses, for different purposes, I don't
understand what point you are trying to make with this section.
Many of us believe that users who have mailboxes whose names
involve non-ASCII local parts and who engage in communications
outside their primary language group will find it necessary to
maintain either separate all-ASCII mailboxes or all-ASCII
aliases to their primary mailboxes and to do so for a very long
time.  That issue has been extensively analyzed and discussed
but this document avoids that work, which is both a problem and
an opportunity.

(5) Section 2.1 asserts that email servers), implying all of
them, store data (messages?) in relational databases.  That is
simply false.  Some do; others don't.   Even for those that do,
there may be a difference between Unicode-capable data storage
and Unicode-capable keys or indexes.   There is also absolutely
no requirement that any such system store Unicode strings
encoded in UTF-8; many do not. =20

(6) There is a necessary difficulty with SMTPUTF8, which is that
one cannot transmit a message with non-ASCII characters in
addresses or headers to a system that does not support them.
Final delivery systems should probably not accept messages
unless they have reason to predict that the mail store will
handle them _and_ that the user associated with the target
mailbox will be able to retrieve them.  Since a user with an
all-ASCII mailbox name might still receive a message with, e.g.,
a non-ASCII backward-pointing address in the envelope or
headers, making that decision is not straightforward.  That
leads to a strong case that, if one wants broad deployment of
SMTPUTF8, the place to start is with the MUAs (including the
Webmail systems) and associated POP and IMAP servers and
clients.   The "to various extents" list in the first part of
Section 3 is not particularly helpful in that regard.

(7) Finally, this is an internationalization (i18n) problem as
much as it is an email problem.  Terminology (and, where
characters or code points are referred to, their precise
identification) is very important because the alternative is
typically a good deal of user confusion about what you are
talking about and other impediments to making progress.  Saying
"English" were you mean "Basic Latin Script" or "ASCII" is not
helpful, especially given that 5321 local parts can include any
ASCII character and that ASCII is not sufficient to write
English.  Conversely, it appears that there are a few places
where, correctly or incorrectly, you really do mean "English"
when you say that.   Similarly, talking about one particular
encoding when you mean "Unicode" is confusing and may be
misleading.  RFC 6365 may give you a start on some of the issues.

regards,
    john


  -------------
[1] I recommend the authors have a look at RFC 5137.

[2] Punycode is an encoding method, not a display format.  See
RFC 5890, Section  2.3.4.=20

[3] http://unicode.org/reports/tr9/


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IMA mailing list
IMA@ietf.org
https://www.ietf.org/mailman/listinfo/ima


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Date: Fri, 14 Oct 2016 11:45:18 -0400
From: John C Klensin <klensin@jck.com>
To: nalini.elkins@insidethestack.com, "HANSEN, TONY L" <tony@att.com>, ima@ietf.org
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Cc: Harish Chowdhary <harish@nixi.in>, Peter Saint-Andre <stpeter@stpeter.im>
Subject: [EAI] General issues and strategy (was: Re: Content Issues [ was: Internationalized Email Internet Draft])
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Nalini,

Given your decision to go for separate threads, which I think is
a good one, some general comments:

--On Friday, October 14, 2016 13:30 +0000
nalini.elkins@insidethestack.com wrote:

> John / Tony,
> I am going to split your comments into separate threads so
> that I can keep track of each. =C2=A0=20
>...
> Yes. =C2=A0I see your point. =C2=A0 Let me say first the basic =
thing
> that we are trying to do is to discuss the holistic user
> experience of internationalized emails from an operational
> point of view. =C2=A0 In so doing, the co-mingling happened. =
=C2=A0We
> could do a second draft for content issues or change the
> abstract of this one to better state what our real goal is.
> Secondly, as you guys know well, there are lots of other
> issues with IDN, browser support, etc. =C2=A0 What we were
> actually hoping is that we could have a forum (perhaps like
> DNSOps or v6Ops) where we could come together to define and
> discuss such problems, move towards best practices (or work
> arounds! Not that I like that, but it happens.) =C2=A0 Because =
we
> have not even started on problems that we see such as search
> algorithm ranking of IDNs and so on. =C2=A0 We were hoping =
that
> others would step up to author such other drafts.

A few very general comments about context.  This might
anticipate some future note from you, so I hope I can get it off
quickly...

(1) I trust you are aware of the ICANN=3D-sponsored "Universal
Acceptance" effort, which is covering some of this same ground.
Personally, I believe they are seriously out in the weeds, doing
a good deal of work on assumptions about the DNS and the EAI
work that are just not valid for a number of technical reasons,
but it would be unfortunate to waste whatever cycles are
associated with duplicative efforts.  As far as I know, Don
Holland is still lead; I think he is on the EAI list but am not
sure.

(2) I trust you are also aware that there is an IAB I18N
program.  It has been, again IMO, fairly unhealthy in the last
couple of years, largely because the available cycles of the
most active and expert people have disappeared into the IANA
Transition activity.  If you want a forum or workshop, they
might be a good place to start.  Ted Hardie is lead; I have no
idea whether he is on the EAI list.

(3) Despite the obvious interest and importance of this issue, I
have observed very little actual energy in the IETF for dealing
with it or i18n issues more generally.  By the time the EAI WG
got its documents out, there was little interest in specific
work beyond "we just want this to work".  By the time the PRECIS
WG got its RFCs out, there was little general interest in
careful review of documents (resulting in a need to start work
on revisions almost immediately thereafter).  AFAICT, the
strongest and most general sentiment in the WG was "just tell me
what to do so I don't need to understand or think about this".
That is understandable, but not a good foundation for getting
work done.  The community has been completely unable to engage
with the "non-decomposing character" issue that has paralyzed
some important IDNA applications for a couple of years now (IMO,
the LUCID BOF, supposedly addressed to that issue, did a good
job of illustrating the more fundamental problems with IETF
engagement, including a lengthy discussion of just how to spell
Z=C3=BCrich in English (or, for that matter, in various versions =
of
German). =20

(4) Even among those who were active in the EAI work, there has
been, AFAICT, silence so far except from Tony and myself.  I
know that some are off chasing general equivalence of DNS names.
I believe that effort shows a fundamental lack of understanding
of the properties of the relevant data structures but it seems
to be getting agenda time in Seoul (see "DNSBUNDLED" on Jari's
"New Work in Seoul" BOF list).

(5) You should also be sure you understand that many of the
issues with non-ASCII identifiers, especially identifiers=20

(5) If you want rapid deployment of fully-internationalized
email messages, it is important that you understand that there
were alternate hypotheses for how to get both the IDN and that
work done.   For IDNs, we could have changed the DNS and server
matching algorithms (which might have permitted approximate
matching and made a number of issues with comparison and
normalization much easier) or we could have adopted an "above
DNS" model which would have also helped with the matching and
search issues. However, there was a great deal of pressure, some
of it emotional and paralleling the comments about "English" in
your draft, for "fast" and "in the DNS", and that got us the
mappings, restrictions, and trick encoding of IDNA.   Every bit
of new evidence or pressure for synonymous labels and matching
that is predictable given local language culture is an argument
that we got it wrong and should have gone for one of the other
approaches, probably a member of the "Above DNS" family.   For
EAI, there was a similar choice.  We could have stuck with
all-ASCII address local parts and focused on better use of
encoded names (e.g., by making it clear that not copying a name
phrase into a reply or to or from an address book was a very bad
practice, encouraging address book lookups by the name phrase or
equivalent as well as the address, etc., thereby saving a good
many transition and interoperability problems.  I note that was
the solution adopted by the ITU, an organization with far more
representation and influence from countries and people who speak
English as a second language if at all, for a broad range of
I19n issues.   Instead, there was a strong commitment in the WG
and those who pushed for it to have all-non-ASCII mailbox
addresses and to phase out the encoded word approach.  At least
a significant fraction of the WG understood the likely (or
certain) costs of that decision including slow deployment and
interoperability issues that would likely limit EAI use to
"within community" communications.  If, at any point, you want
to argue for discarding SMTPUTF8 and returning to an encoded
word model, there are less difficult (but also less culturally
and aesthetically attractive) ways to move forward.

best,
   john


(BTW, as a further illustration of the "too few people with
spare cycles" problem, I'm writing this note rather than working
on the current round of PRECIS revision drafts (and they are, in
turn, holding up work in URNBIS) and am copying Peter, who I
don't think is on the EAI list either, so he knows what is
happening.)


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Date: Fri, 14 Oct 2016 15:56:55 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: "HANSEN, TONY L" <tony@att.com>, "ima@ietf.org" <ima@ietf.org>
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Subject: Re: [EAI] [IETF] Internationalized Email Internet Draft
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Tony,

>I=E2=80=99m not convinced that section 1.2 describes a real problem. Peopl=
e do this all the time today with various combinations of languages. Why is=
 the combination of Russian and Chinese any >different? If you think it is,=
 then please expand on the aspect that does make it more difficult.

I think what we were thinking of is the actual difficulties involved in typ=
ing or user interface on a desktop. =C2=A0For example, if you are speaking =
in a particular language and don't have the associated keyboard for it, the=
n you might have to bring up a virtual keyboard to type in a particular lan=
guage. =C2=A0Then, you might have to set the language preference on your de=
sktop. =C2=A0
If you use a second language, then it becomes more complicated. =C2=A0 So, =
you have two virtual keyboards + an actual physical keyboard? =C2=A0Hmm.
I guess I am also assuming that in real life, you would actually be speakin=
g both languages and not trying to do something like a "google translate" t=
o read the message from the second language. =C2=A0Let me think how to reph=
rase this section.
Also, I think we have to distinguish between mobile and desktop. =C2=A0 On =
my cell phone, I easily go back and forth from, for example, my english key=
board, and emoji or bitmoji keyboard. =C2=A0So, I think that it would be ea=
sy enough to go from english to hindi to french and then back to insert som=
e emoji's. =C2=A0 Just thinking out loud about how this would actually work=
. =C2=A0(This is making me think that maybe I text too much! =C2=A0Why am I=
 doing all this back and forth even now?=C2=A0)
=C2=A0
>I forwarded a number of nits to the authors.
Thanks!
Nalini=C2=A0
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0 Tony Hansen
=C2=A0
From: IMA <ima-bounces@ietf.org> on behalf of Harish Chowdhary <harish@nixi=
.in>
Reply-To: "harish@nixi.in" <harish@nixi.in>
Date: Thursday, October 6, 2016 at 1:54 AM
To: "ima@ietf.org" <ima@ietf.org>
Subject: [EAI] [IETF] Internationalized Email Internet Draft
=C2=A0
Dear All,
Greetings!

We have just posted an INTERNET DRAFT=C2=A0 on deployment Issues of Interna=
tional Emails on IETF.

https://datatracker.ietf.org/doc/draft-elkchow-iea-deploy/?include_text=3D1

Here is a brief description of what we want to discuss during IETF 97 (Seou=
l,South Korea)

International Email Addresses (IEA) are far from the global reality. The cu=
rrent de-facto language of the Internet is English.=C2=A0 Even today, many =
of the users of the Internet do not speak English as their primary language=
.=C2=A0 The next billion users of the Internet
 are likely to be even less familiar with English. IEA is probably the firs=
t application needed in a truly internationalized Internet.=C2=A0 The Email=
 Address Internationalization (EAI) Working Group defined the RFCs to suppo=
rt internationalized email.=C2=A0 The time
 may now finally have come to develop best practices and to discuss the dep=
loyment challenges for IEA.


Your feedback and suggestions are most welcome to make above cited draft in=
clusive of all the matters related to "Deployment of International Emails.

We may further extend it to take up all the UA related issues.

Hoping for your support.

Thanks,
Harish Chowdhary

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------=_Part_365613_43566037.1476460615861
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<html><head></head><body><div style=3D"color:#000; background-color:#fff; f=
ont-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helve=
tica, Arial, Lucida Grande, sans-serif;font-size:16px"><div id=3D"yui_3_16_=
0_ym19_1_1476459310406_11649">Tony,</div><div id=3D"yui_3_16_0_ym19_1_14764=
59310406_11650"><br></div><div id=3D"yui_3_16_0_ym19_1_1476459310406_11651"=
><br></div><div id=3D"yui_3_16_0_ym19_1_1476459310406_10470">&gt;I=E2=80=99=
m not convinced that section 1.2 describes a real problem. People do this a=
ll the time today with various combinations of languages. Why is the combin=
ation of Russian and Chinese any &gt;different? If you think it is, then pl=
ease expand on the aspect that does make it more difficult.</div><div id=3D=
"yui_3_16_0_ym19_1_1476459310406_10471"><br></div><div id=3D"yui_3_16_0_ym1=
9_1_1476459310406_10472"><br></div><div id=3D"yui_3_16_0_ym19_1_14764593104=
06_10473">I think what we were thinking of is the actual difficulties invol=
ved in typing or user interface on a desktop. &nbsp;For example, if you are=
 speaking in a particular language and don't have the associated keyboard f=
or it, then you might have to bring up a virtual keyboard to type in a part=
icular language. &nbsp;Then, you might have to set the language preference =
on your desktop. &nbsp;</div><div id=3D"yui_3_16_0_ym19_1_1476459310406_104=
73"><br></div><div id=3D"yui_3_16_0_ym19_1_1476459310406_10473">If you use =
a second language, then it becomes more complicated. &nbsp; So, you have tw=
o virtual keyboards + an actual physical keyboard? &nbsp;Hmm.</div><div id=
=3D"yui_3_16_0_ym19_1_1476459310406_10473"><br></div><div id=3D"yui_3_16_0_=
ym19_1_1476459310406_10473">I guess I am also assuming that in real life, y=
ou would actually be speaking both languages and not trying to d<span id=3D=
"yui_3_16_0_ym19_1_1476459310406_11530">o something like a "google translat=
e" to read the message from the second language. &nbsp;Let me think how to =
rephrase this section.</span></div><div id=3D"yui_3_16_0_ym19_1_14764593104=
06_10473"><br></div><div id=3D"yui_3_16_0_ym19_1_1476459310406_10473">Also,=
 I think we have to distinguish between mobile and desktop. &nbsp; On my ce=
ll phone, I easily go back and forth from, for example, my english keyboard=
, and emoji or bitmoji keyboard. &nbsp;So, I think that it would be easy en=
ough to go from english to hindi to french and then back to insert some emo=
ji's. &nbsp; Just thinking out loud about how this would actually work. &nb=
sp;(This is making me think that maybe I text too much! &nbsp;Why am I doin=
g all this back and forth even now?&nbsp;<img src=3D"https://s.yimg.com/ok/=
u/assets/img/emoticons/emo3.gif" alt=3D"*;) winking" title=3D"*;) winking" =
class=3D"yahoo-ignore-inline-image" id=3D"yui_3_16_0_ym19_1_1476459310406_1=
1936" data-id=3D"e621d75b-0540-d878-244a-42ee61127484">)</div><br>&nbsp;<br=
><div id=3D"yui_3_16_0_ym19_1_1476459310406_10589">&gt;I forwarded a number=
 of nits to the authors.</div><div id=3D"yui_3_16_0_ym19_1_1476459310406_11=
498"><br></div><div id=3D"yui_3_16_0_ym19_1_1476459310406_11499">Thanks!</d=
iv><div id=3D"yui_3_16_0_ym19_1_1476459310406_11500"><br></div><div id=3D"y=
ui_3_16_0_ym19_1_1476459310406_11501">Nalini</div>&nbsp;<br>&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
 Tony Hansen<br>&nbsp;<br>From:  IMA &lt;ima-bounces@ietf.org&gt; on behalf=
 of Harish Chowdhary &lt;harish@nixi.in&gt;<br>Reply-To: "harish@nixi.in" &=
lt;harish@nixi.in&gt;<br>Date: Thursday, October 6, 2016 at 1:54 AM<br>To: =
"ima@ietf.org" &lt;ima@ietf.org&gt;<br>Subject: [EAI] [IETF] Internationali=
zed Email Internet Draft<br>&nbsp;<br>Dear All,<br>Greetings!<br><br>We hav=
e just posted an INTERNET DRAFT&nbsp; on deployment Issues of International=
 Emails on IETF.<br><br>https://datatracker.ietf.org/doc/draft-elkchow-iea-=
deploy/?include_text=3D1<br><br>Here is a brief description of what we want=
 to discuss during IETF 97 (Seoul,South Korea)<br><br>International Email A=
ddresses (IEA) are far from the global reality. The current de-facto langua=
ge of the Internet is English.&nbsp; Even today, many of the users of the I=
nternet do not speak English as their primary language.&nbsp; The next bill=
ion users of the Internet<br> are likely to be even less familiar with Engl=
ish. IEA is probably the first application needed in a truly internationali=
zed Internet.&nbsp; The Email Address Internationalization (EAI) Working Gr=
oup defined the RFCs to support internationalized email.&nbsp; The time<br>=
 may now finally have come to develop best practices and to discuss the dep=
loyment challenges for IEA.<br><br><br>Your feedback and suggestions are mo=
st welcome to make above cited draft inclusive of all the matters related t=
o "Deployment of International Emails.<br><br>We may further extend it to t=
ake up all the UA related issues.<br><br>Hoping for your support.<br><br>Th=
anks,<br>Harish Chowdhary<br><br>------------------------------------------=
---------------------------------------------------------------------------=
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k: https://www.facebook.com/nixiindia &amp; Twitter: @inregistry ]<br>This =
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confidential and privileged information. If you are not the<br>intended rec=
ipient, please contact the sender by reply e-mail and destroy<br>all copies=
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semination, forwarding, printing or copying of this email<br>is strictly pr=
ohibited and appropriate legal action will be taken.<br>-------------------=
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ailing list<br>IMA@ietf.org<br>https://www.ietf.org/mailman/listinfo/ima</d=
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Date: Fri, 14 Oct 2016 16:28:56 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: John C Klensin <klensin@jck.com>, "HANSEN, TONY L" <tony@att.com>,  "ima@ietf.org" <ima@ietf.org>
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Cc: Harish Chowdhary <harish@nixi.in>, Peter Saint-Andre <stpeter@stpeter.im>
Subject: Re: [EAI] General issues and strategy (was: Re: Content Issues [ was: Internationalized Email Internet Draft])
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John,

--On Friday, October 14, 2016 13:30 +0000
nalini.elkins@insidethestack.com wrote:

>> John / Tony,
>> I am going to split your comments into separate threads so
>> that I can keep track of each. =C2=A0=20
>>...
>> Yes. =C2=A0I see your point. =C2=A0 Let me say first the basic thing
>> that we are trying to do is to discuss the holistic user
>> experience of internationalized emails from an operational
>> point of view. =C2=A0 In so doing, the co-mingling happened. =C2=A0We
>> could do a second draft for content issues or change the
>> abstract of this one to better state what our real goal is.
>> Secondly, as you guys know well, there are lots of other
>> issues with IDN, browser support, etc. =C2=A0 What we were
>> actually hoping is that we could have a forum (perhaps like
>> DNSOps or v6Ops) where we could come together to define and
>> discuss such problems, move towards best practices (or work
> arounds! Not that I like that, but it happens.) =C2=A0 Because we
>> have not even started on problems that we see such as search
>> algorithm ranking of IDNs and so on. =C2=A0 We were hoping that
>> others would step up to author such other drafts.

>A few very general comments about context.=C2=A0 This might
>anticipate some future note from you, so I hope I can get it off
>quickly...

>(1) I trust you are aware of the ICANN=3D-sponsored "Universal
>Acceptance" effort, which is covering some of this same ground.
>Personally, I believe they are seriously out in the weeds, doing
>a good deal of work on assumptions about the DNS and the EAI
>work that are just not valid for a number of technical reasons,
>but it would be unfortunate to waste whatever cycles are
>associated with duplicative efforts.=C2=A0 As far as I know, Don
>Holland is still lead; I think he is on the EAI list but am not
>sure.

Yes. =C2=A0I am aware of this & want to get Don Holland involved. =C2=A0I s=
omehow had the idea he would be in Seoul but maybe I am wrong. =C2=A0I thin=
k I will try to have a private conversation with him and Harish ahead of ti=
me.

>(2) I trust you are also aware that there is an IAB I18N>program.=C2=A0 It=
 has been, again IMO, fairly unhealthy in the last
>couple of years, largely because the available cycles of the
>most active and expert people have disappeared into the IANA
>Transition activity.=C2=A0 If you want a forum or workshop, they
>might be a good place to start.=C2=A0 Ted Hardie is lead; I have no
>idea whether he is on the EAI list.
I had a very brief conversation with Ted Hardie over email. =C2=A0I will co=
ntact him again.

>(3) Despite the obvious interest and importance of this issue, I
>have observed very little actual energy in the IETF for dealing
>with it or i18n issues more generally.=C2=A0 By the time the EAI WG
>got its documents out, there was little interest in specific
>work beyond "we just want this to work".=C2=A0 By the time the PRECIS
>WG got its RFCs out, there was little general interest in
>careful review of documents (resulting in a need to start work
>on revisions almost immediately thereafter).=C2=A0 AFAICT, the
>strongest and most general sentiment in the WG was "just tell me
>what to do so I don't need to understand or think about this".
>That is understandable, but not a good foundation for getting
>work done.=C2=A0 The community has been completely unable to engage
>with the "non-decomposing character" issue that has paralyzed
>some important IDNA applications for a couple of years now (IMO,
>the LUCID BOF, supposedly addressed to that issue, did a good
>job of illustrating the more fundamental problems with IETF
>engagement, including a lengthy discussion of just how to spell
>Z=C3=BCrich in English (or, for that matter, in various versions of
>German).=C2=A0=20

>(4) Even among those who were active in the EAI work, there has
>been, AFAICT, silence so far except from Tony and myself.=C2=A0 I
>know that some are off chasing general equivalence of DNS names.
>I believe that effort shows a fundamental lack of understanding
>of the properties of the relevant data structures but it seems
>to be getting agenda time in Seoul (see "DNSBUNDLED" on Jari's
>"New Work in Seoul" BOF list).


Sure. =C2=A0I understand your frustration. =C2=A0
Harish and I have been in touch with the community in Africa and Latin Amer=
ica as well, as of course, India. =C2=A0 If you will, since this is more of=
 a problem for the non-English speaking world, then those of us who actuall=
y speak languages other than English should step up to the plate and be res=
ponsible for doing work. =C2=A0One of the representatives for one of the co=
mmunities has told me that they may fund someone to come to Seoul just to w=
ork on this project.
We have also started a conversation with some of the OS / browser manufactu=
rers - the Mozillas and Microsofts of the world.
I want to get a core group of maybe 5 - 10 people from various communities =
and then people from the OS / browser world. =C2=A0It will take some time t=
o get critical mass but as you say, the issue is very critical. =C2=A0That =
is definitely being seen at least in the non-Western parts of the world. =
=C2=A0(Sorry, I don't know if I am being somehow politically incorrect in p=
hrasing this!)
I hope that you and Tony can guide us. =C2=A0It will take us some time to c=
ome up to speed. =C2=A0It has definitely helped to do a proof of concept im=
plementation. =C2=A0Harish and I conference call every week sometimes for t=
wo hours to discuss these issues. =C2=A0 We have learned a lot in the past =
two months. =C2=A0Mostly based on problems that I have had!
We appreciate very much your and Tony's efforts to get the WG and documents=
 to this stage. =C2=A0But, now we need to work on implementation and migrat=
ion issues. =C2=A0 I hope you will be available to guide us. =C2=A0I am not=
 thinking that we will expect you to be responsible for doing all the work.
I was born in India. =C2=A0Many, many of the people in India do not (and ne=
ver will) speak English. =C2=A0 Two of the happiest years of my life were l=
iving at the edge of the bush in French speaking West Africa. =C2=A0Again, =
English was not widely spoken.=C2=A0
But, English is the de-facto language of the Internet. =C2=A0The next billi=
on people on the Internet need access in local language. =C2=A0 I think tha=
t at the IETF one thing that we can do is quietly and thoughtfully concentr=
ate and work out the technical issues. =C2=A0 That is our strength. =C2=A0 =
It will take us some time to form a core group. =C2=A0 My hope is that by I=
ETF99, we will have enough people to do something interesting.

>(5) You should also be sure you understand that many of the
>issues with non-ASCII identifiers, especially identifiers=20

Yes. =C2=A0 Are there any RFCs or papers that you might point me to?

>(5) If you want rapid deployment of fully-internationalized
>email messages, it is important that you understand that there
>were alternate hypotheses for how to get both the IDN and that
>work done.=C2=A0 For IDNs, we could have changed the DNS and server
>matching algorithms (which might have permitted approximate
>matching and made a number of issues with comparison and
>normalization much easier) or we could have adopted an "above
>DNS" model which would have also helped with the matching and
>search issues. However, there was a great deal of pressure, some
>of it emotional and paralleling the comments about "English" in
>your draft, for "fast" and "in the DNS", and that got us the
>mappings, restrictions, and trick encoding of IDNA.=C2=A0 Every bit
>of new evidence or pressure for synonymous labels and matching
>that is predictable given local language culture is an argument
>that we got it wrong and should have gone for one of the other
>approaches, probably a member of the "Above DNS" family.=C2=A0 For
>EAI, there was a similar choice.=C2=A0 We could have stuck with
>all-ASCII address local parts and focused on better use of
>encoded names (e.g., by making it clear that not copying a name
>phrase into a reply or to or from an address book was a very bad
>practice, encouraging address book lookups by the name phrase or
>equivalent as well as the address, etc., thereby saving a good
>many transition and interoperability problems.=C2=A0 I note that was
>the solution adopted by the ITU, an organization with far more
>representation and influence from countries and people who speak
>English as a second language if at all, for a broad range of
>I19n issues.=C2=A0 Instead, there was a strong commitment in the WG
>and those who pushed for it to have all-non-ASCII mailbox
>addresses and to phase out the encoded word approach.=C2=A0 At least
>a significant fraction of the WG understood the likely (or
>certain) costs of that decision including slow deployment and
>interoperability issues that would likely limit EAI use to
>"within community" communications.=C2=A0 If, at any point, you want
>to argue for discarding SMTPUTF8 and returning to an encoded
>word model, there are less difficult (but also less culturally
>and aesthetically attractive) ways to move forward.


This is very interesting. =C2=A0Let me think it over and we may want to dis=
cuss in our core group. =C2=A0 We also need the people from DNS involved. =
=C2=A0Let me talk to a few people over there & pick their brains.

best,
=C2=A0 john


>(BTW, as a further illustration of the "too few people with
>spare cycles" problem, I'm writing this note rather than working
>on the current round of PRECIS revision drafts (and they are, in
>turn, holding up work in URNBIS) and am copying Peter, who I
>don't think is on the EAI list either, so he knows what is
>happening.)
John, thank you for everything you have done & for all your help with this.
Nalini

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Content-Transfer-Encoding: quoted-printable

<html><head></head><body><div style=3D"color:#000; background-color:#fff; f=
ont-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helve=
tica, Arial, Lucida Grande, sans-serif;font-size:16px">John,<br><br>--On Fr=
iday, October 14, 2016 13:30 +0000<br>nalini.elkins@insidethestack.com wrot=
e:<br><br>&gt;&gt; John / Tony,<br>&gt;&gt; I am going to split your commen=
ts into separate threads so<br>&gt;&gt; that I can keep track of each. &nbs=
p; <br>&gt;&gt;...<br>&gt;&gt; Yes. &nbsp;I see your point. &nbsp; Let me s=
ay first the basic thing<br>&gt;&gt; that we are trying to do is to discuss=
 the holistic user<br>&gt;&gt; experience of internationalized emails from =
an operational<br>&gt;&gt; point of view. &nbsp; In so doing, the co-mingli=
ng happened. &nbsp;We<br>&gt;&gt; could do a second draft for content issue=
s or change the<br>&gt;&gt; abstract of this one to better state what our r=
eal goal is.<br>&gt;&gt; Secondly, as you guys know well, there are lots of=
 other<br>&gt;&gt; issues with IDN, browser support, etc. &nbsp; What we we=
re<br>&gt;&gt; actually hoping is that we could have a forum (perhaps like<=
br>&gt;&gt; DNSOps or v6Ops) where we could come together to define and<br>=
&gt;&gt; discuss such problems, move towards best practices (or work<br>&gt=
; arounds! Not that I like that, but it happens.) &nbsp; Because we<br>&gt;=
&gt; have not even started on problems that we see such as search<br>&gt;&g=
t; algorithm ranking of IDNs and so on. &nbsp; We were hoping that<br>&gt;&=
gt; others would step up to author such other drafts.<br><br>&gt;A few very=
 general comments about context.&nbsp; This might<br>&gt;anticipate some fu=
ture note from you, so I hope I can get it off<br>&gt;quickly...<br><br>&gt=
;(1) I trust you are aware of the ICANN=3D-sponsored "Universal<br>&gt;Acce=
ptance" effort, which is covering some of this same ground.<br>&gt;Personal=
ly, I believe they are seriously out in the weeds, doing<br>&gt;a good deal=
 of work on assumptions about the DNS and the EAI<br>&gt;work that are just=
 not valid for a number of technical reasons,<br>&gt;but it would be unfort=
unate to waste whatever cycles are<br>&gt;associated with duplicative effor=
ts.&nbsp; As far as I know, Don<br>&gt;Holland is still lead; I think he is=
 on the EAI list but am not<br><div id=3D"yui_3_16_0_ym19_1_1476460657797_1=
4126">&gt;sure.</div><div id=3D"yui_3_16_0_ym19_1_1476460657797_14125"><br>=
</div><div id=3D"yui_3_16_0_ym19_1_1476460657797_14124"><br></div><div id=
=3D"yui_3_16_0_ym19_1_1476460657797_14123">Yes. &nbsp;I am aware of this &a=
mp; want to get Don Holland involved. &nbsp;I somehow had the idea he would=
 be in Seoul but maybe I am wrong. &nbsp;I think I will try to have a priva=
te conversation with him and Harish ahead of time.</div><div id=3D"yui_3_16=
_0_ym19_1_1476460657797_14122"><br></div><div id=3D"yui_3_16_0_ym19_1_14764=
60657797_14121"><br></div><div id=3D"yui_3_16_0_ym19_1_1476460657797_14107"=
>&gt;<span style=3D"font-family: HelveticaNeue-Light, &quot;Helvetica Neue =
Light&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, &quot;Lucida Gra=
nde&quot;, sans-serif; font-size: 16px;" id=3D"yui_3_16_0_ym19_1_1476460657=
797_14120">(2) I trust you are also aware that there is an IAB I18N</span><=
/div>&gt;program.&nbsp; It has been, again IMO, fairly unhealthy in the las=
t<br>&gt;couple of years, largely because the available cycles of the<br>&g=
t;most active and expert people have disappeared into the IANA<br>&gt;Trans=
ition activity.&nbsp; If you want a forum or workshop, they<br>&gt;might be=
 a good place to start.&nbsp; Ted Hardie is lead; I have no<br><div>&gt;ide=
a whether he is on the EAI list.</div><div id=3D"yui_3_16_0_ym19_1_14764606=
57797_14152"><br></div><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_14764606577=
97_14153">I had a very brief conversation with Ted Hardie over email. &nbsp=
;I will contact him again.</div><div id=3D"yui_3_16_0_ym19_1_1476460657797_=
14154"><br></div><div id=3D"yui_3_16_0_ym19_1_1476460657797_14155"><br></di=
v>&gt;(3) Despite the obvious interest and importance of this issue, I<br>&=
gt;have observed very little actual energy in the IETF for dealing<br>&gt;w=
ith it or i18n issues more generally.&nbsp; By the time the EAI WG<br>&gt;g=
ot its documents out, there was little interest in specific<br>&gt;work bey=
ond "we just want this to work".&nbsp; By the time the PRECIS<br>&gt;WG got=
 its RFCs out, there was little general interest in<br>&gt;careful review o=
f documents (resulting in a need to start work<br>&gt;on revisions almost i=
mmediately thereafter).&nbsp; AFAICT, the<br>&gt;strongest and most general=
 sentiment in the WG was "just tell me<br>&gt;what to do so I don't need to=
 understand or think about this".<br>&gt;That is understandable, but not a =
good foundation for getting<br>&gt;work done.&nbsp; The community has been =
completely unable to engage<br>&gt;with the "non-decomposing character" iss=
ue that has paralyzed<br>&gt;some important IDNA applications for a couple =
of years now (IMO,<br>&gt;the LUCID BOF, supposedly addressed to that issue=
, did a good<br>&gt;job of illustrating the more fundamental problems with =
IETF<br>&gt;engagement, including a lengthy discussion of just how to spell=
<br>&gt;Z=C3=BCrich in English (or, for that matter, in various versions of=
<br>&gt;German).&nbsp; <br><br>&gt;(4) Even among those who were active in =
the EAI work, there has<br>&gt;been, AFAICT, silence so far except from Ton=
y and myself.&nbsp; I<br>&gt;know that some are off chasing general equival=
ence of DNS names.<br>&gt;I believe that effort shows a fundamental lack of=
 understanding<br>&gt;of the properties of the relevant data structures but=
 it seems<br>&gt;to be getting agenda time in Seoul (see "DNSBUNDLED" on Ja=
ri's<br>&gt;"New Work in Seoul" BOF list).<br><div id=3D"yui_3_16_0_ym19_1_=
1476460657797_14192"><br></div><div id=3D"yui_3_16_0_ym19_1_1476460657797_1=
4192"><br></div><div id=3D"yui_3_16_0_ym19_1_1476460657797_14192" dir=3D"lt=
r">Sure. &nbsp;I understand your frustration. &nbsp;</div><div id=3D"yui_3_=
16_0_ym19_1_1476460657797_14192" dir=3D"ltr"><br></div><div id=3D"yui_3_16_=
0_ym19_1_1476460657797_14192" dir=3D"ltr">Harish and I have been in touch w=
ith the community in Africa and Latin America as well, as of course, India.=
 &nbsp; If you will, since this is more of a problem for the non-English sp=
eaking world, then those of us who actually speak languages other than Engl=
ish should step up to the plate and be responsible for doing work. &nbsp;On=
e of the representatives for one of the communities has told me that they m=
ay fund someone to come to Seoul just to work on this project.</div><div id=
=3D"yui_3_16_0_ym19_1_1476460657797_14192"><br></div><div id=3D"yui_3_16_0_=
ym19_1_1476460657797_14192">We have also started a conversation with some o=
f the OS / browser manufacturers - the Mozillas and Microsofts of the world=
.</div><div id=3D"yui_3_16_0_ym19_1_1476460657797_14192"><br></div><div id=
=3D"yui_3_16_0_ym19_1_1476460657797_14192" dir=3D"ltr">I want to get a core=
 group of maybe 5 - 10 people from various communities and then people from=
 the OS / browser world. &nbsp;It will take some time to get critical mass =
but as you say, the issue is very critical. &nbsp;That is definitely being =
seen at least in the non-Western parts of the world. &nbsp;(Sorry, I don't =
know if I am being somehow politically incorrect in phrasing this!)</div><d=
iv id=3D"yui_3_16_0_ym19_1_1476460657797_14192" dir=3D"ltr"><br></div><div =
id=3D"yui_3_16_0_ym19_1_1476460657797_14192" dir=3D"ltr">I hope that you an=
d Tony can guide us. &nbsp;It will take us some time to come up to speed. &=
nbsp;It has definitely helped to do a proof of concept implementation. &nbs=
p;Harish and I conference call every week sometimes for two hours to discus=
s these issues. &nbsp; We have learned a lot in the past two months. &nbsp;=
Mostly based on problems that I have had!</div><div id=3D"yui_3_16_0_ym19_1=
_1476460657797_14192" dir=3D"ltr"><br></div><div id=3D"yui_3_16_0_ym19_1_14=
76460657797_14192" dir=3D"ltr">We appreciate very much your and Tony's effo=
rts to get the WG and documents to this stage. &nbsp;But, now we need to wo=
rk on implementation and migration issues. &nbsp; I hope you will be availa=
ble to guide us. &nbsp;I am not thinking that we will expect you to be resp=
onsible for doing all the work.</div><div id=3D"yui_3_16_0_ym19_1_147646065=
7797_14192" dir=3D"ltr"><br></div><div id=3D"yui_3_16_0_ym19_1_147646065779=
7_14192" dir=3D"ltr">I was born in India. &nbsp;Many, many of the people in=
 India do not (and never will) speak English. &nbsp; Two of the happiest ye=
ars of my life were living at the edge of the bush in French speaking West =
Africa. &nbsp;Again, English was not widely spoken.&nbsp;</div><div id=3D"y=
ui_3_16_0_ym19_1_1476460657797_14192" dir=3D"ltr"><br></div><div id=3D"yui_=
3_16_0_ym19_1_1476460657797_14192" dir=3D"ltr">But, English is the de-facto=
 language of the Internet. &nbsp;The next billion people on the Internet ne=
ed access in local language. &nbsp; I think that at the IETF one thing that=
 we can do is quietly and thoughtfully concentrate and work out the technic=
al issues. &nbsp; That is our strength. &nbsp; It will take us some time to=
 form a core group. &nbsp; My hope is that by IETF99, we will have enough p=
eople to do something interesting.</div><div id=3D"yui_3_16_0_ym19_1_147646=
0657797_14219"><br></div><div id=3D"yui_3_16_0_ym19_1_1476460657797_14530">=
<br></div>&gt;(5) You should also be sure you understand that many of the<b=
r><div id=3D"yui_3_16_0_ym19_1_1476460657797_14686">&gt;issues with non-ASC=
II identifiers, especially identifiers </div><div><br></div><div><br></div>=
<div id=3D"yui_3_16_0_ym19_1_1476460657797_14673">Yes. &nbsp; Are there any=
 RFCs or papers that you might point me to?</div><div id=3D"yui_3_16_0_ym19=
_1_1476460657797_14672"><br></div><div id=3D"yui_3_16_0_ym19_1_147646065779=
7_14671"><br></div>&gt;(5) If you want rapid deployment of fully-internatio=
nalized<br>&gt;email messages, it is important that you understand that the=
re<br>&gt;were alternate hypotheses for how to get both the IDN and that<br=
>&gt;work done.&nbsp;  For IDNs, we could have changed the DNS and server<b=
r>&gt;matching algorithms (which might have permitted approximate<br>&gt;ma=
tching and made a number of issues with comparison and<br>&gt;normalization=
 much easier) or we could have adopted an "above<br>&gt;DNS" model which wo=
uld have also helped with the matching and<br>&gt;search issues. However, t=
here was a great deal of pressure, some<br>&gt;of it emotional and parallel=
ing the comments about "English" in<br>&gt;your draft, for "fast" and "in t=
he DNS", and that got us the<br>&gt;mappings, restrictions, and trick encod=
ing of IDNA.&nbsp;  Every bit<br>&gt;of new evidence or pressure for synony=
mous labels and matching<br>&gt;that is predictable given local language cu=
lture is an argument<br>&gt;that we got it wrong and should have gone for o=
ne of the other<br>&gt;approaches, probably a member of the "Above DNS" fam=
ily.&nbsp;  For<br>&gt;EAI, there was a similar choice.&nbsp; We could have=
 stuck with<br>&gt;all-ASCII address local parts and focused on better use =
of<br>&gt;encoded names (e.g., by making it clear that not copying a name<b=
r>&gt;phrase into a reply or to or from an address book was a very bad<br>&=
gt;practice, encouraging address book lookups by the name phrase or<br>&gt;=
equivalent as well as the address, etc., thereby saving a good<br>&gt;many =
transition and interoperability problems.&nbsp; I note that was<br>&gt;the =
solution adopted by the ITU, an organization with far more<br>&gt;represent=
ation and influence from countries and people who speak<br>&gt;English as a=
 second language if at all, for a broad range of<br>&gt;I19n issues.&nbsp; =
 Instead, there was a strong commitment in the WG<br>&gt;and those who push=
ed for it to have all-non-ASCII mailbox<br>&gt;addresses and to phase out t=
he encoded word approach.&nbsp; At least<br>&gt;a significant fraction of t=
he WG understood the likely (or<br>&gt;certain) costs of that decision incl=
uding slow deployment and<br>&gt;interoperability issues that would likely =
limit EAI use to<br>&gt;"within community" communications.&nbsp; If, at any=
 point, you want<br>&gt;to argue for discarding SMTPUTF8 and returning to a=
n encoded<br>&gt;word model, there are less difficult (but also less cultur=
ally<br>&gt;and aesthetically attractive) ways to move forward.<br><div id=
=3D"yui_3_16_0_ym19_1_1476460657797_14725"><br></div><div id=3D"yui_3_16_0_=
ym19_1_1476460657797_14697"><br></div><div id=3D"yui_3_16_0_ym19_1_14764606=
57797_14694">This is very interesting. &nbsp;Let me think it over and we ma=
y want to discuss in our core group. &nbsp; We also need the people from DN=
S involved. &nbsp;Let me talk to a few people over there &amp; pick their b=
rains.</div><div id=3D"yui_3_16_0_ym19_1_1476460657797_14696"><br></div><br=
>best,<br>&nbsp;  john<br><br><br>&gt;(BTW, as a further illustration of th=
e "too few people with<br>&gt;spare cycles" problem, I'm writing this note =
rather than working<br>&gt;on the current round of PRECIS revision drafts (=
and they are, in<br>&gt;turn, holding up work in URNBIS) and am copying Pet=
er, who I<br>&gt;don't think is on the EAI list either, so he knows what is=
<br><div>&gt;happening.)</div><div id=3D"yui_3_16_0_ym19_1_1476460657797_14=
713"><br></div><div id=3D"yui_3_16_0_ym19_1_1476460657797_14713">John, than=
k you for everything you have done &amp; for all your help with this.</div>=
<div id=3D"yui_3_16_0_ym19_1_1476460657797_14713"><br></div><div id=3D"yui_=
3_16_0_ym19_1_1476460657797_14713">Nalini</div><div id=3D"yui_3_16_0_ym19_1=
_1476460657797_14713"><br></div></div></body></html>
------=_Part_355428_1558044639.1476462536862--


From nobody Fri Oct 14 09:34:46 2016
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Date: Fri, 14 Oct 2016 12:34:33 -0400
From: John C Klensin <klensin@jck.com>
To: nalini.elkins@insidethestack.com, "HANSEN, TONY L" <tony@att.com>, ima@ietf.org
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Cc: Harish Chowdhary <harish@nixi.in>
Subject: Re: [EAI] [IETF] Display of Email Addresses [was: Internationalized Email Internet Draft]
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--On Friday, October 14, 2016 14:49 +0000
nalini.elkins@insidethestack.com wrote:

> John / Tony,
>=20
> Continuing my splitting of topics! =C2=A0 Hope this makes some
> kind of sense to others.
>> By contrast, Section 1.1 talks about display of email
>> addresses,=C2=A0including the local part ("in Punycode" =
[2]).=C2=A0
>> While a mail=C2=A0delivery server is free to create whatever
>> aliases for a ?>mailbox=C2=A0local part it likes, including
>> "xn-t2bmh3a" or "123456",=C2=A0"george" or "example", in =
general
>> converting a local part using=C2=A0the Punycode algorithm and
>> displaying the result is >prohibited=C2=A0by the EAI =
standards
>> (and, incidentally, RFC5321).=C2=A0 More=C2=A0important, it =
will
>> often lose information and is potentially=C2=A0very =
dangerous.

> This is a very interesting problem. =C2=A0 We are hoping to do
> some kind of spreadsheet or other visual where we can show
> what happens with a number of mail servers. =C2=A0For example,
> what does Yahoo mail do, what does gmail do,=C2=A0why some =
clients
> fail,=C2=A0etc.=20

I am glad to see another one, but note that this was done with
what was then available before the Beijing workshop, that
something similar has been done (or claimed to be done) in the
"Universal Acceptance" group (see below), and maybe elsewhere.

You also need to be very careful about the tests you run.  For
example, on delivery and when referring to its own (virtual)
mailbox names, gmail apparently discards some or all ASCII
delimiter characters in local parts, treating local parts
containing such characters as equivalent to ones with the
characters dropped.  I have no idea what they do with delimiter
characters from other scripts, but some other systems would
consider that delimiter-dropping behavior pathological or worse.
A different way of looking at that is that they are preserving
the local parts but dropping certain characters in mapping from
mailbox name to actual storage.  Either is fine with the
protocols as long as the computational aliasing is done only at
or beyond the delivery server. =20

There are also a large number of issues at the boundaries
between email and HTML/HTTP that affect many implementations
that fail to account for the differences.  That problem, and to
some extent the gmail behavior above, are examples of another
situation we see quite often: the problems are there even in
all-ASCII strings and identifiers, i18n simply amplifies them
and makes them more obvious.

>=C2=A0 I am in the process of setting up a demo system
> for all this. =C2=A0Let me tell you, I have learned quite a =
bit.

Sadly, I am not surprised.  I am also not surprised if a good
deal of what you have learned has been painful.  It certainly
has been for many of the rest of us.  I think it is also
important to keep in mind that most of the underlying issues are
ultimately the result of variations and evolution in human
language and writing systems.   Some of the decisions we have
made in the IETF, and that the Unicode Consortium has made, have
made some issues harder and some easier but, as long as we want
to deal with the full range of human languages and writing
systems, most of the problems are inherent and the choices end
up being about compromises (or, if you prefer, winners and
losers).  Some of the relationships are rather old.  For
example, rather explicit decisions were made many centuries ago
that Latin and Chinese characters should be easily
distinguishable by people with some familiarity with them but
without necessarily being literate.  Latin ended up with a lower
familiarity requirement by having very few characters; Chinese
ended up with many characters and the advantages of a single
writing system that could express meaning of many languages,
even ones that are mutually incomprehensible while Rome took the
approach that everyone should simply learn Latin.  That  makes
the two scripts special even though some evolution to both in
more recent centuries has muddied the distinguishability
somewhat.


> =C2=A0 Including about DNS queries which don't resolve =
properly.
> =C2=A0Sigh. =C2=A0That is still ANOTHER topic. =C2=A0 As I =
say, I want to
> get organized and have a good way to show this. =C2=A0 Not =
quite
> there yet! =C2=A0

See Andrew's comment (and my earlier one) about the Universal
Acceptance effort.   But I suggest you need to go further than
reaching out to them.  The sad reality is that there are very
few people in the Internet (not just IETF) community with a good
understanding of email protocols and operations, DNS and IDNA
protocols and operations, writing systems and character coding
including the many writing system issues that have nothing to do
with character coding, and Unicode operations.  On many days,
I'm not even sure I'm part of that rather small group.   Most of
us are willing to try to explain issues to others, but only to
those who want to put the energy into listening and learning,
not just saying thing that amount to "as long as I think it
works for my language, everything else is fine" or "just tell me
what to do because I have no intention of learning or thinking
about the issues".  That expertise is spread sufficiently thin
that answering a question or reviewing a document in one places
causes something else to be delayed or not happen (e.g., as
mentioned earlier, responding to your notes, which I considered
important, has retarded progress on both PRECIS and URNBIS work
for several days).  So there are extremely pragmatic reasons for
you to try to either merge your work into the Universal
Acceptance effort (or vice versa) or to establish really clear
boundaries between the two.

And that is probably all the time I can put in on this today.

best,
    john






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From: Franck Martin <fmartin@linkedin.com>
Date: Fri, 14 Oct 2016 09:53:17 -0700
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Cc: Harish Chowdhary <harish@nixi.in>, "ima@ietf.org" <ima@ietf.org>
Subject: Re: [EAI] [IETF] Content Issues [ was: Internationalized Email Internet Draft]
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I tried to subscribe to this list using my email address =E5=BC=97=E5=85=B0=
=E5=85=8B@=E4=BA=92=E8=81=94=E7=BD=91.=E5=85=AC=E5=8F=B8 but
mailman replied:

Your subscription is not allowed because the email address you gave is
insecure.

On Fri, Oct 14, 2016 at 6:30 AM, <nalini.elkins@insidethestack.com> wrote:

> John / Tony,
>
> I am going to split your comments into separate threads so that I can kee=
p
> track of each.   The first is about co-mingling content vs. headers.
>
> >(1) The so-called EAI standards, as listed in the Introduction, are
> about email envelope and header information presented directly (e.g., in
> UTF-8) as non-ASCII characters.  A good deal of the document appears to
> address mail >content information such as textual message bodies, in
> other scripts.  With the possible exception of language selection when a
> message is sent with the same basic text in several languages
> (multipart/alternative was designed with >that case in mind but have been
> used in other ways), we thought we solved that content problem with MIME
> in 1992.  If MIME is inadequate, the authors or others should produce a
> document explaining the issues and not confuse >them with EAI /
> SMTPUTF8.  If it is adequate, then, like Tony although perhaps for
> different reasons, I don't see what Section 1.2 is doing here, what the
> relevance of Section 3.2 is, and several other statements should be
> examined >carefully to be sure they are talking about addresses and/or
> headers and not content.
>
> Yes.  I see your point.   Let me say first the basic thing that we are
> trying to do is to discuss the holistic user experience of
> internationalized emails from an operational point of view.   In so doing=
,
> the co-mingling happened.  We could do a second draft for content issues =
or
> change the abstract of this one to better state what our real goal is.
>
> Secondly, as you guys know well, there are lots of other issues with IDN,
> browser support, etc.   What we were actually hoping is that we could hav=
e
> a forum (perhaps like DNSOps or v6Ops) where we could come together to
> define and discuss such problems, move towards best practices (or work
> arounds! Not that I like that, but it happens.)   Because we have not eve=
n
> started on problems that we see such as search algorithm ranking of IDNs
> and so on.   We were hoping that others would step up to author such othe=
r
> drafts.
>
>
> Thanks,
>
> Nalini Elkins
> Inside Products, Inc.
> www.insidethestack.com
> (831) 659-8360
>
>
> ------------------------------
> *From:* John C Klensin <klensin@jck.com>
> *To:* "HANSEN, TONY L" <tony@att.com>; ima@ietf.org
> *Sent:* Sunday, October 9, 2016 7:57 PM
> *Subject:* Re: [EAI] [IETF] Internationalized Email Internet Draft
>
>
>
> --On Thursday, October 06, 2016 4:39 PM +0000 "HANSEN, TONY L"
> <tony@att.com> wrote:
>
> > I think getting deployment feedback from EAI is important, and
> > this draft is an excellent start.
> >
> > I'm not convinced that section 1.2 describes a real problem.
> > People do this all the time today with various combinations of
> > languages. Why is the combination of Russian and Chinese any
> > different? If you think it is, then please expand on the
> > aspect that does make it more difficult.
> >
> > I forwarded a number of nits to the authors.
>
> Hi.  I was going to hold off until some later and more mature
> version of this draft, but since Tony has commented, while I
> believe the issues with EAI deployment are important, I see
> several problems with this draft, some of which were actually
> discussed in the WG but appear to be ignored here.  Perhaps more
> important, it is seriously incomplete relative to issues that
> have been discussed at great length in the EAI WG, at the APEC
> meeting on internationalized email in Beijing in October 2014,
> the May 2015 workshop in Thailand, and elsewhere.  I strongly
> suggest that, if there is going to be a discussion in Seoul,
> this document is in need of a great deal of work first.  Some of
> those issues are:
>
> (1) The so-called EAI standards, as listed in the Introduction,
> are about email envelope and header information presented
> directly (e.g., in UTF-8) as non-ASCII characters.  A good deal
> of the document appears to address mail content information such
> as textual message bodies, in other scripts.  With the possible
> exception of language selection when a message is sent with the
> same basic text in several languages (multipart/alternative was
> designed with that case in mind but have been used in other
> ways), we thought we solved that content problem with MIME in
> 1992.  If MIME is inadequate, the authors or others should
> produce a document explaining the issues and not confuse them
> with EAI / SMTPUTF8.  If it is adequate, then, like Tony
> although perhaps for different reasons, I don't see what Section
> 1.2 is doing here, what the relevance of Section 3.2 is, and
> several other statements should be examined carefully to be sure
> they are talking about addresses and/or headers and not content.
>
> (2) Within an address, there is, as the I-D points out and
> consistent with RFC 5321, a local part and a domain part.  RFCs
> 6530 and 6531 make it quite clear (at least we thought they did)
> that they are handled differently.  For the domain part, the
> rules are laid out in the IDNA2008 specs (RFC 5890ff).  Issues
> about look-alike characters have been extensively discussed and
> written about (even though some of us have questioned the
> quality of some of that work).  It does not seem useful to me to
> revisit those issues here, especially without reference to the
> prior work and discussions or if some of the discussion here is
> wrong or contains obvious omissions.  As an example from the
> first paragraph of Section 6.1, Latin "c" (U+0063) and Cyrillic
> "c" (U+0441) are typically written with identical graphemes, but
> are not on the list.    More important, while the "paypal"
> example with U+0430 substituted for "a" (U+0061) has been used
> repeatedly, including in a careful study in an article that is
> not cited in this draft, it is possible to write "=D1=80=D0=B0=D1=83=D1=
=80=D0=B01"
> with the first five characters in Cyrillic and the last one a
> digit (which is script independent)
> (\u'0440'\u'0430'\u'0443'\u'0440'\u'040'\u'0031' [1]), therefore
> not even violating conventions prohibiting mixed-script labels.
> There is, of course, no ambiguity in the A-label form, although
> the authors quite properly point out that it is not
> user-friendly.
>
> By contrast, Section 1.1 talks about display of email addresses,
> including the local part ("in Punycode" [2]).  While a mail
> delivery server is free to create whatever aliases for a mailbox
> local part it likes, including "xn-t2bmh3a" or "123456",
> "george" or "example", in general converting a local part using
> the Punycode algorithm and displaying the result is prohibited
> by the EAI standards (and, incidentally, RFC5321).  More
> important, it will often lose information and is potentially
> very dangerous.
>
> (3) Arabic should not be confused with a strictly right-to-left
> writing system.  I am not aware of any such systems in wide use
> for contemporary languages today.  The problem is that numerals,
> whether written in European digits, Arabic or Arabic-Indic
> digits, Chinese (Han) digits, or many others, have been written
> left to right since that type of positional notation was
> invented and became widely used.  As a result, the scripts are
> referred to (in Unicode-speak) as "bidirectional" or "bidi" [3].
> Their implications for domain names and IDNA are the subject of
> RFC 5893.
>
> (4) Multiple addresses for one user (and Section 4).  Keeping in
> mind that many people maintain a number of identities, and even
> multiple email addresses, for different purposes, I don't
> understand what point you are trying to make with this section.
> Many of us believe that users who have mailboxes whose names
> involve non-ASCII local parts and who engage in communications
> outside their primary language group will find it necessary to
> maintain either separate all-ASCII mailboxes or all-ASCII
> aliases to their primary mailboxes and to do so for a very long
> time.  That issue has been extensively analyzed and discussed
> but this document avoids that work, which is both a problem and
> an opportunity.
>
> (5) Section 2.1 asserts that email servers), implying all of
> them, store data (messages?) in relational databases.  That is
> simply false.  Some do; others don't.  Even for those that do,
> there may be a difference between Unicode-capable data storage
> and Unicode-capable keys or indexes.  There is also absolutely
> no requirement that any such system store Unicode strings
> encoded in UTF-8; many do not.
>
> (6) There is a necessary difficulty with SMTPUTF8, which is that
> one cannot transmit a message with non-ASCII characters in
> addresses or headers to a system that does not support them.
> Final delivery systems should probably not accept messages
> unless they have reason to predict that the mail store will
> handle them _and_ that the user associated with the target
> mailbox will be able to retrieve them.  Since a user with an
> all-ASCII mailbox name might still receive a message with, e.g.,
> a non-ASCII backward-pointing address in the envelope or
> headers, making that decision is not straightforward.  That
> leads to a strong case that, if one wants broad deployment of
> SMTPUTF8, the place to start is with the MUAs (including the
> Webmail systems) and associated POP and IMAP servers and
> clients.  The "to various extents" list in the first part of
> Section 3 is not particularly helpful in that regard.
>
> (7) Finally, this is an internationalization (i18n) problem as
> much as it is an email problem.  Terminology (and, where
> characters or code points are referred to, their precise
> identification) is very important because the alternative is
> typically a good deal of user confusion about what you are
> talking about and other impediments to making progress.  Saying
> "English" were you mean "Basic Latin Script" or "ASCII" is not
> helpful, especially given that 5321 local parts can include any
> ASCII character and that ASCII is not sufficient to write
> English.  Conversely, it appears that there are a few places
> where, correctly or incorrectly, you really do mean "English"
> when you say that.  Similarly, talking about one particular
> encoding when you mean "Unicode" is confusing and may be
> misleading.  RFC 6365 may give you a start on some of the issues.
>
> regards,
>     john
>
>
>   -------------
> [1] I recommend the authors have a look at RFC 5137.
>
> [2] Punycode is an encoding method, not a display format.  See
> RFC 5890, Section  2.3.4.
>
> [3] http://unicode.org/reports/tr9/
>
>
> _______________________________________________
> IMA mailing list
> IMA@ietf.org
> https://www.ietf.org/mailman/listinfo/ima
>
>
>
> _______________________________________________
> IMA mailing list
> IMA@ietf.org
> https://www.ietf.org/mailman/listinfo/ima
>
>

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<div dir=3D"ltr">I tried to subscribe to this list using my email address=
=C2=A0=E5=BC=97=E5=85=B0=E5=85=8B@=E4=BA=92=E8=81=94=E7=BD=91.=E5=85=AC=E5=
=8F=B8 but mailman replied:=C2=A0<div><br></div><div><span style=3D"color:r=
gb(0,0,0);font-family:times;font-size:medium">Your subscription is not allo=
wed because the email address you gave is insecure.</span><br></div></div><=
div class=3D"gmail_extra"><br><div class=3D"gmail_quote">On Fri, Oct 14, 20=
16 at 6:30 AM,  <span dir=3D"ltr">&lt;<a href=3D"mailto:nalini.elkins@insid=
ethestack.com" target=3D"_blank">nalini.elkins@insidethestack.com</a>&gt;</=
span> wrote:<br><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8e=
x;border-left:1px #ccc solid;padding-left:1ex"><div><div style=3D"color:#00=
0;background-color:#fff;font-family:HelveticaNeue-Light,Helvetica Neue Ligh=
t,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px"><=
div dir=3D"ltr" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_=
5781"><span style=3D"font-family:&quot;Helvetica Neue&quot;,&quot;Segoe UI&=
quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:13px" =
id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_5876">John / Ton=
y,</span></div><div dir=3D"ltr" id=3D"m_6982630020831200489yui_3_16_0_ym19_=
1_1476450906229_5781"><span style=3D"font-family:&quot;Helvetica Neue&quot;=
,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;=
font-size:13px" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_=
5930"><br id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_5929">=
</span></div><div dir=3D"ltr" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_=
1476450906229_5781"><span style=3D"font-family:&quot;Helvetica Neue&quot;,&=
quot;Segoe UI&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;fo=
nt-size:13px" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_59=
85">I am going to split your comments into separate threads so that I can k=
eep track of each. =C2=A0 The first is about co-mingling content vs. header=
s.</span></div><div dir=3D"ltr" id=3D"m_6982630020831200489yui_3_16_0_ym19_=
1_1476450906229_5781"><span style=3D"font-family:&quot;Helvetica Neue&quot;=
,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;=
font-size:13px"><br></span></div><div dir=3D"ltr" id=3D"m_69826300208312004=
89yui_3_16_0_ym19_1_1476450906229_5781"><span style=3D"font-family:&quot;He=
lvetica Neue&quot;,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;Lucida Grande=
&quot;,sans-serif;font-size:13px" id=3D"m_6982630020831200489yui_3_16_0_ym1=
9_1_1476450906229_5735">&gt;(1) The so-called EAI standards, as listed in t=
he Introduction,=C2=A0</span><span style=3D"font-family:&quot;Helvetica Neu=
e&quot;,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans=
-serif;font-size:13px" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450=
906229_5737">are about email envelope and header information presented=C2=
=A0</span><span style=3D"font-family:&quot;Helvetica Neue&quot;,&quot;Segoe=
 UI&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:13=
px" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_5739">direct=
ly (e.g., in UTF-8) as non-ASCII characters.=C2=A0 A good deal=C2=A0</span>=
<span style=3D"font-family:&quot;Helvetica Neue&quot;,&quot;Segoe UI&quot;,=
Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:13px" id=3D"=
m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_5741">of the document =
appears to address mail &gt;content information such=C2=A0</span><span styl=
e=3D"font-family:&quot;Helvetica Neue&quot;,&quot;Segoe UI&quot;,Helvetica,=
Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:13px" id=3D"m_69826300=
20831200489yui_3_16_0_ym19_1_1476450906229_5743">as textual message bodies,=
 in other scripts.=C2=A0 With the possible=C2=A0</span><span style=3D"font-=
family:&quot;Helvetica Neue&quot;,&quot;Segoe UI&quot;,Helvetica,Arial,&quo=
t;Lucida Grande&quot;,sans-serif;font-size:13px" id=3D"m_698263002083120048=
9yui_3_16_0_ym19_1_1476450906229_5745">exception of language selection when=
 a message is sent with the=C2=A0</span><span style=3D"font-family:&quot;He=
lvetica Neue&quot;,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;Lucida Grande=
&quot;,sans-serif;font-size:13px" id=3D"m_6982630020831200489yui_3_16_0_ym1=
9_1_1476450906229_5747">same basic text in several languages (multipart/alt=
ernative was=C2=A0</span><span style=3D"font-family:&quot;Helvetica Neue&qu=
ot;,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-ser=
if;font-size:13px" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_14764509062=
29_5749">designed with &gt;that case in mind but have been used in other=C2=
=A0</span><span style=3D"font-family:&quot;Helvetica Neue&quot;,&quot;Segoe=
 UI&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:13=
px" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_5751">ways),=
 we thought we solved that content problem with MIME in=C2=A0</span><span s=
tyle=3D"font-family:&quot;Helvetica Neue&quot;,&quot;Segoe UI&quot;,Helveti=
ca,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:13px" id=3D"m_69826=
30020831200489yui_3_16_0_ym19_1_1476450906229_5753">1992.=C2=A0 If MIME is =
inadequate, the authors or others should=C2=A0</span><span style=3D"font-fa=
mily:&quot;Helvetica Neue&quot;,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;=
Lucida Grande&quot;,sans-serif;font-size:13px" id=3D"m_6982630020831200489y=
ui_3_16_0_ym19_1_1476450906229_5755">produce a document explaining the issu=
es and not confuse &gt;them=C2=A0</span><span style=3D"font-family:&quot;He=
lvetica Neue&quot;,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;Lucida Grande=
&quot;,sans-serif;font-size:13px" id=3D"m_6982630020831200489yui_3_16_0_ym1=
9_1_1476450906229_5757">with EAI / SMTPUTF8.=C2=A0 If it is adequate, then,=
 like Tony=C2=A0</span><span style=3D"font-family:&quot;Helvetica Neue&quot=
;,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif=
;font-size:13px" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229=
_5759">although perhaps for different reasons, I don&#39;t see what Section=
=C2=A0</span><span style=3D"font-family:&quot;Helvetica Neue&quot;,&quot;Se=
goe UI&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size=
:13px" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_5761">1.2=
 is doing here, what the relevance of Section 3.2 is, and=C2=A0</span><span=
 style=3D"font-family:&quot;Helvetica Neue&quot;,&quot;Segoe UI&quot;,Helve=
tica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:13px" id=3D"m_698=
2630020831200489yui_3_16_0_ym19_1_1476450906229_5763">several other stateme=
nts should be examined &gt;carefully to be sure=C2=A0</span><span style=3D"=
font-family:&quot;Helvetica Neue&quot;,&quot;Segoe UI&quot;,Helvetica,Arial=
,&quot;Lucida Grande&quot;,sans-serif;font-size:13px" id=3D"m_6982630020831=
200489yui_3_16_0_ym19_1_1476450906229_5765">they are talking about addresse=
s and/or headers and not content.</span><br clear=3D"none" style=3D"font-fa=
mily:&quot;Helvetica Neue&quot;,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;=
Lucida Grande&quot;,sans-serif;font-size:13px" id=3D"m_6982630020831200489y=
ui_3_16_0_ym19_1_1476450906229_5766"></div><div dir=3D"ltr" id=3D"m_6982630=
020831200489yui_3_16_0_ym19_1_1476450906229_5781"><span style=3D"font-famil=
y:&quot;Helvetica Neue&quot;,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;Luc=
ida Grande&quot;,sans-serif;font-size:13px"><br></span></div><div dir=3D"lt=
r" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_5781"><font f=
ace=3D"Helvetica Neue, Segoe UI, Helvetica, Arial, Lucida Grande, sans-seri=
f" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_6136"><span s=
tyle=3D"font-size:13px" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_147645=
0906229_6137">Yes.=C2=A0 I see your point. =C2=A0 Let me say first the basi=
c thing that we are trying to do is to d</span></font><span style=3D"font-s=
ize:13px;font-family:&quot;Helvetica Neue&quot;,&quot;Segoe UI&quot;,Helvet=
ica,Arial,&quot;Lucida Grande&quot;,sans-serif" id=3D"m_6982630020831200489=
yui_3_16_0_ym19_1_1476450906229_6189">iscuss the holistic user experience o=
f internationalized emails from an operational point of view. =C2=A0 In so =
doing, the co-mingling happened.=C2=A0 We could do a second draft for conte=
nt issues or change the abstract of this one to better state what our real =
goal is.</span></div><div dir=3D"ltr" id=3D"m_6982630020831200489yui_3_16_0=
_ym19_1_1476450906229_5781"><span style=3D"font-size:13px;font-family:&quot=
;Helvetica Neue&quot;,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;Lucida Gra=
nde&quot;,sans-serif"><br></span></div><div dir=3D"ltr" id=3D"m_69826300208=
31200489yui_3_16_0_ym19_1_1476450906229_5781"><font face=3D"Helvetica Neue,=
 Segoe UI, Helvetica, Arial, Lucida Grande, sans-serif" id=3D"m_69826300208=
31200489yui_3_16_0_ym19_1_1476450906229_6371"><span style=3D"font-size:13px=
" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_1476450906229_6372">Secondly=
, as you guys know well, there are lots of other issues with IDN, browser s=
upport, etc. =C2=A0 What we were actually hoping is that we could have a fo=
rum (perhaps like DNSOps or v6Ops) where we could come together to define a=
nd discuss such problems, move towards best practices (or work arounds! Not=
 that I like that, but it happens.) =C2=A0 Because we have not even started=
 on problems that we see such as search algorithm ranking of IDNs and so on=
. =C2=A0 We were hoping that others would step up to author such other draf=
ts.</span></font></div><div dir=3D"ltr" id=3D"m_6982630020831200489yui_3_16=
_0_ym19_1_1476450906229_5781"><span style=3D"font-family:&quot;Helvetica Ne=
ue&quot;,&quot;Segoe UI&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,san=
s-serif;font-size:13px"><br></span></div><div></div><div id=3D"m_6982630020=
831200489yui_3_16_0_ym19_1_1476450906229_6016">=C2=A0</div><div class=3D"m_=
6982630020831200489signature" id=3D"m_6982630020831200489yui_3_16_0_ym19_1_=
1476450906229_5625">Thanks,<div id=3D"m_6982630020831200489yui_3_16_0_ym19_=
1_1476450906229_6017"><br></div><div id=3D"m_6982630020831200489yui_3_16_0_=
ym19_1_1476450906229_6018">Nalini Elkins</div><div>Inside Products, Inc.</d=
iv><div><a href=3D"http://www.insidethestack.com" target=3D"_blank">www.ins=
idethestack.com</a></div><div><a href=3D"tel:%28831%29%20659-8360" value=3D=
"+18316598360" target=3D"_blank">(831) 659-8360</a></div></div><div class=
=3D"m_6982630020831200489qtdSeparateBR"><br><br></div><div class=3D"m_69826=
30020831200489yahoo_quoted" style=3D"display:block">  <div style=3D"font-fa=
mily:HelveticaNeue-Light,Helvetica Neue Light,Helvetica Neue,Helvetica,Aria=
l,Lucida Grande,sans-serif;font-size:16px"> <div style=3D"font-family:Helve=
ticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:=
16px"> <div dir=3D"ltr"> <font size=3D"2" face=3D"Arial"> <hr size=3D"1"> <=
b><span style=3D"font-weight:bold">From:</span></b> John C Klensin &lt;<a h=
ref=3D"mailto:klensin@jck.com" target=3D"_blank">klensin@jck.com</a>&gt;<br=
> <b><span style=3D"font-weight:bold">To:</span></b> &quot;HANSEN, TONY L&q=
uot; &lt;<a href=3D"mailto:tony@att.com" target=3D"_blank">tony@att.com</a>=
&gt;; <a href=3D"mailto:ima@ietf.org" target=3D"_blank">ima@ietf.org</a> <b=
r> <b><span style=3D"font-weight:bold">Sent:</span></b> Sunday, October 9, =
2016 7:57 PM<br> <b><span style=3D"font-weight:bold">Subject:</span></b> Re=
: [EAI] [IETF] Internationalized Email Internet Draft<br> </font> </div> <d=
iv class=3D"m_6982630020831200489y_msg_container"><br><br clear=3D"none"><b=
r clear=3D"none">--On Thursday, October 06, 2016 4:39 PM +0000 &quot;HANSEN=
, TONY L&quot;<br clear=3D"none">&lt;<a shape=3D"rect" href=3D"mailto:tony@=
att.com" target=3D"_blank">tony@att.com</a>&gt; wrote:<br clear=3D"none"><b=
r clear=3D"none">&gt; I think getting deployment feedback from EAI is impor=
tant, and<br clear=3D"none">&gt; this draft is an excellent start.<br clear=
=3D"none">&gt; <br clear=3D"none">&gt; I&#39;m not convinced that section 1=
.2 describes a real problem.<br clear=3D"none">&gt; People do this all the =
time today with various combinations of<br clear=3D"none">&gt; languages. W=
hy is the combination of Russian and Chinese any<br clear=3D"none">&gt; dif=
ferent? If you think it is, then please expand on the<br clear=3D"none">&gt=
; aspect that does make it more difficult.<br clear=3D"none">&gt; <br clear=
=3D"none">&gt; I forwarded a number of nits to the authors.<br clear=3D"non=
e"><br clear=3D"none">Hi.=C2=A0 I was going to hold off until some later an=
d more mature<br clear=3D"none">version of this draft, but since Tony has c=
ommented, while I<br clear=3D"none">believe the issues with EAI deployment =
are important, I see<br clear=3D"none">several problems with this draft, so=
me of which were actually<br clear=3D"none">discussed in the WG but appear =
to be ignored here.=C2=A0 Perhaps more<br clear=3D"none">important, it is s=
eriously incomplete relative to issues that<br clear=3D"none">have been dis=
cussed at great length in the EAI WG, at the APEC<br clear=3D"none">meeting=
 on internationalized email in Beijing in October 2014,<br clear=3D"none">t=
he May 2015 workshop in Thailand, and elsewhere.=C2=A0 I strongly<br clear=
=3D"none">suggest that, if there is going to be a discussion in Seoul,<br c=
lear=3D"none">this document is in need of a great deal of work first.=C2=A0=
 Some of<br clear=3D"none">those issues are:<br clear=3D"none"><br clear=3D=
"none">(1) The so-called EAI standards, as listed in the Introduction,<br c=
lear=3D"none">are about email envelope and header information presented<br =
clear=3D"none">directly (e.g., in UTF-8) as non-ASCII characters.=C2=A0 A g=
ood deal<br clear=3D"none">of the document appears to address mail content =
information such<br clear=3D"none">as textual message bodies, in other scri=
pts.=C2=A0 With the possible<br clear=3D"none">exception of language select=
ion when a message is sent with the<br clear=3D"none">same basic text in se=
veral languages (multipart/alternative was<br clear=3D"none">designed with =
that case in mind but have been used in other<br clear=3D"none">ways), we t=
hought we solved that content problem with MIME in<br clear=3D"none">1992.=
=C2=A0 If MIME is inadequate, the authors or others should<br clear=3D"none=
">produce a document explaining the issues and not confuse them<br clear=3D=
"none">with EAI / SMTPUTF8.=C2=A0 If it is adequate, then, like Tony<br cle=
ar=3D"none">although perhaps for different reasons, I don&#39;t see what Se=
ction<br clear=3D"none">1.2 is doing here, what the relevance of Section 3.=
2 is, and<br clear=3D"none">several other statements should be examined car=
efully to be sure<br clear=3D"none">they are talking about addresses and/or=
 headers and not content.<br clear=3D"none"><br clear=3D"none">(2) Within a=
n address, there is, as the I-D points out and<br clear=3D"none">consistent=
 with RFC 5321, a local part and a domain part.=C2=A0 RFCs<br clear=3D"none=
">6530 and 6531 make it quite clear (at least we thought they did)<br clear=
=3D"none">that they are handled differently.=C2=A0 For the domain part, the=
<br clear=3D"none">rules are laid out in the IDNA2008 specs (RFC 5890ff).=
=C2=A0 Issues<br clear=3D"none">about look-alike characters have been exten=
sively discussed and<br clear=3D"none">written about (even though some of u=
s have questioned the<br clear=3D"none">quality of some of that work).=C2=
=A0 It does not seem useful to me to<br clear=3D"none">revisit those issues=
 here, especially without reference to the<br clear=3D"none">prior work and=
 discussions or if some of the discussion here is<br clear=3D"none">wrong o=
r contains obvious omissions.=C2=A0 As an example from the<br clear=3D"none=
">first paragraph of Section 6.1, Latin &quot;c&quot; (U+0063) and Cyrillic=
<br clear=3D"none">&quot;c&quot; (U+0441) are typically written with identi=
cal graphemes, but<br clear=3D"none">are not on the list.=C2=A0 =C2=A0 More=
 important, while the &quot;paypal&quot;<br clear=3D"none">example with U+0=
430 substituted for &quot;a&quot; (U+0061) has been used<br clear=3D"none">=
repeatedly, including in a careful study in an article that is<br clear=3D"=
none">not cited in this draft, it is possible to write &quot;=D1=80=D0=B0=
=D1=83=D1=80=D0=B01&quot;<br clear=3D"none">with the first five characters =
in Cyrillic and the last one a<br clear=3D"none">digit (which is script ind=
ependent)<br clear=3D"none">(\u&#39;0440&#39;\u&#39;0430&#39;\u&#39;0443&#3=
9;\u&#39;<wbr>0440&#39;\u&#39;040&#39;\u&#39;0031&#39; [1]), therefore<br c=
lear=3D"none">not even violating conventions prohibiting mixed-script label=
s.<br clear=3D"none">There is, of course, no ambiguity in the A-label form,=
 although<br clear=3D"none">the authors quite properly point out that it is=
 not<br clear=3D"none">user-friendly.<br clear=3D"none"><br clear=3D"none">=
By contrast, Section 1.1 talks about display of email addresses,<br clear=
=3D"none">including the local part (&quot;in Punycode&quot; [2]).=C2=A0 Whi=
le a mail<br clear=3D"none">delivery server is free to create whatever alia=
ses for a mailbox<br clear=3D"none">local part it likes, including &quot;xn=
-t2bmh3a&quot; or &quot;123456&quot;,<br clear=3D"none">&quot;george&quot; =
or &quot;example&quot;, in general converting a local part using<br clear=
=3D"none">the Punycode algorithm and displaying the result is prohibited<br=
 clear=3D"none">by the EAI standards (and, incidentally, RFC5321).=C2=A0 Mo=
re<br clear=3D"none">important, it will often lose information and is poten=
tially<br clear=3D"none">very dangerous.<br clear=3D"none"><br clear=3D"non=
e">(3) Arabic should not be confused with a strictly right-to-left<br clear=
=3D"none">writing system.=C2=A0 I am not aware of any such systems in wide =
use<br clear=3D"none">for contemporary languages today.=C2=A0 The problem i=
s that numerals,<br clear=3D"none">whether written in European digits, Arab=
ic or Arabic-Indic<br clear=3D"none">digits, Chinese (Han) digits, or many =
others, have been written<br clear=3D"none">left to right since that type o=
f positional notation was<br clear=3D"none">invented and became widely used=
.=C2=A0 As a result, the scripts are<br clear=3D"none">referred to (in Unic=
ode-speak) as &quot;bidirectional&quot; or &quot;bidi&quot; [3].<br clear=
=3D"none">Their implications for domain names and IDNA are the subject of<b=
r clear=3D"none">RFC 5893.<br clear=3D"none"><br clear=3D"none">(4) Multipl=
e addresses for one user (and Section 4).=C2=A0 Keeping in<br clear=3D"none=
">mind that many people maintain a number of identities, and even<br clear=
=3D"none">multiple email addresses, for different purposes, I don&#39;t<br =
clear=3D"none">understand what point you are trying to make with this secti=
on.<br clear=3D"none">Many of us believe that users who have mailboxes whos=
e names<br clear=3D"none">involve non-ASCII local parts and who engage in c=
ommunications<br clear=3D"none">outside their primary language group will f=
ind it necessary to<br clear=3D"none">maintain either separate all-ASCII ma=
ilboxes or all-ASCII<br clear=3D"none">aliases to their primary mailboxes a=
nd to do so for a very long<br clear=3D"none">time.=C2=A0 That issue has be=
en extensively analyzed and discussed<br clear=3D"none">but this document a=
voids that work, which is both a problem and<br clear=3D"none">an opportuni=
ty.<br clear=3D"none"><br clear=3D"none">(5) Section 2.1 asserts that email=
 servers), implying all of<br clear=3D"none">them, store data (messages?) i=
n relational databases.=C2=A0 That is<br clear=3D"none">simply false.=C2=A0=
 Some do; others don&#39;t.=C2=A0  Even for those that do,<br clear=3D"none=
">there may be a difference between Unicode-capable data storage<br clear=
=3D"none">and Unicode-capable keys or indexes.=C2=A0  There is also absolut=
ely<br clear=3D"none">no requirement that any such system store Unicode str=
ings<br clear=3D"none">encoded in UTF-8; many do not.=C2=A0 <br clear=3D"no=
ne"><br clear=3D"none">(6) There is a necessary difficulty with SMTPUTF8, w=
hich is that<br clear=3D"none">one cannot transmit a message with non-ASCII=
 characters in<br clear=3D"none">addresses or headers to a system that does=
 not support them.<br clear=3D"none">Final delivery systems should probably=
 not accept messages<br clear=3D"none">unless they have reason to predict t=
hat the mail store will<br clear=3D"none">handle them _and_ that the user a=
ssociated with the target<br clear=3D"none">mailbox will be able to retriev=
e them.=C2=A0 Since a user with an<br clear=3D"none">all-ASCII mailbox name=
 might still receive a message with, e.g.,<br clear=3D"none">a non-ASCII ba=
ckward-pointing address in the envelope or<br clear=3D"none">headers, makin=
g that decision is not straightforward.=C2=A0 That<br clear=3D"none">leads =
to a strong case that, if one wants broad deployment of<br clear=3D"none">S=
MTPUTF8, the place to start is with the MUAs (including the<br clear=3D"non=
e">Webmail systems) and associated POP and IMAP servers and<br clear=3D"non=
e">clients.=C2=A0  The &quot;to various extents&quot; list in the first par=
t of<br clear=3D"none">Section 3 is not particularly helpful in that regard=
.<br clear=3D"none"><br clear=3D"none">(7) Finally, this is an internationa=
lization (i18n) problem as<br clear=3D"none">much as it is an email problem=
.=C2=A0 Terminology (and, where<br clear=3D"none">characters or code points=
 are referred to, their precise<br clear=3D"none">identification) is very i=
mportant because the alternative is<br clear=3D"none">typically a good deal=
 of user confusion about what you are<br clear=3D"none">talking about and o=
ther impediments to making progress.=C2=A0 Saying<br clear=3D"none">&quot;E=
nglish&quot; were you mean &quot;Basic Latin Script&quot; or &quot;ASCII&qu=
ot; is not<br clear=3D"none">helpful, especially given that 5321 local part=
s can include any<br clear=3D"none">ASCII character and that ASCII is not s=
ufficient to write<br clear=3D"none">English.=C2=A0 Conversely, it appears =
that there are a few places<br clear=3D"none">where, correctly or incorrect=
ly, you really do mean &quot;English&quot;<br clear=3D"none">when you say t=
hat.=C2=A0  Similarly, talking about one particular<br clear=3D"none">encod=
ing when you mean &quot;Unicode&quot; is confusing and may be<br clear=3D"n=
one">misleading.=C2=A0 RFC 6365 may give you a start on some of the issues.=
<br clear=3D"none"><br clear=3D"none">regards,<br clear=3D"none">=C2=A0 =C2=
=A0 john<br clear=3D"none"><br clear=3D"none"><br clear=3D"none">=C2=A0 ---=
----------<br clear=3D"none">[1] I recommend the authors have a look at RFC=
 5137.<br clear=3D"none"><br clear=3D"none">[2] Punycode is an encoding met=
hod, not a display format.=C2=A0 See<br clear=3D"none">RFC 5890, Section=C2=
=A0 2.3.4. <br clear=3D"none"><br clear=3D"none">[3] <a shape=3D"rect" href=
=3D"http://unicode.org/reports/tr9/" target=3D"_blank">http://unicode.org/r=
eports/<wbr>tr9/</a><div class=3D"m_6982630020831200489yqt7382759030" id=3D=
"m_6982630020831200489yqtfd60969"><br clear=3D"none"><br clear=3D"none">___=
___________________________<wbr>_________________<br clear=3D"none">IMA mai=
ling list<br clear=3D"none"><a shape=3D"rect" href=3D"mailto:IMA@ietf.org" =
target=3D"_blank">IMA@ietf.org</a><br clear=3D"none"><a shape=3D"rect" href=
=3D"https://www.ietf.org/mailman/listinfo/ima" target=3D"_blank">https://ww=
w.ietf.org/mailman/<wbr>listinfo/ima</a><br clear=3D"none"></div><br><br></=
div> </div> </div>  </div></div></div><br>______________________________<wb=
r>_________________<br>
IMA mailing list<br>
<a href=3D"mailto:IMA@ietf.org">IMA@ietf.org</a><br>
<a href=3D"https://www.ietf.org/mailman/listinfo/ima" rel=3D"noreferrer" ta=
rget=3D"_blank">https://www.ietf.org/mailman/<wbr>listinfo/ima</a><br>
<br></blockquote></div><br></div>

--94eb2c070a8453df7c053ed61105--


From nobody Fri Oct 14 17:21:41 2016
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Date: Fri, 14 Oct 2016 20:21:23 -0400
From: John C Klensin <john-ietf@jck.com>
To: Franck Martin <fmartin@linkedin.com>, nalini.elkins@insidethestack.com
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Cc: Harish Chowdhary <harish@nixi.in>, ima@ietf.org
Subject: Re: [EAI] [IETF] Content Issues [ was: Internationalized Email Internet Draft]
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--On Friday, October 14, 2016 09:53 -0700 Franck Martin
<fmartin@linkedin.com> wrote:

> I tried to subscribe to this list using my email address
> =
=E5=BC=97=E5=85=B0=E5=85=8B@=E4=BA=92=E8=81=94=E7=BD=91.=E5=85=AC=
=E5=8F=B8 but mailman replied:
>=20
> Your subscription is not allowed because the email address you
> gave is insecure.

Franck,

First and most important, the IETF mail servers, or at least
ietfa.amsl.com, do not advertise SMTPUTF8 as a capability.  So,
given the issues discussed in RFC 6783 and elsewhere, it would
be really stupid for the IETF version of mailman to accept a
non-ASCII address.  =20

One can debate whether, under the "eat our own dogfood"
principle or something else, the IETF mail servers should be
SMTPUTF8-capable and advertising that extension.  I encourage
anyone who feels strongly that the servers should support
SMTPUTF8 at this time to take it up with the IESG and/or IAOC,
or, perhaps even better, to try some extended rants during the
Seoul plenary, perhaps delivering those rants in multiple
languages that  none of the IESG, IAOC, or IAB understand.  That
would help to make the point about how full SMTPUTF8 support
within IETF discussion lists would facilitate communication and
diversity.

Seriously, at least in the near term, I'd oppose letting anyone
post to an IETF list from a non-ASCII address.  This has been
discussed before in other contexts, but it is important that we,
as a standards body, be able to identify who is posting to our
lists and trying to influence outcomes.  The IETF possibly
doesn't go far enough in that direction -- again, a topic that
has been discussed before.  At least as long as we do our
business in English and don't have authoritative translations to
and from any other accepted languages of just about everything
available, we should stick to addresses that everyone who
participates here (in English) can read.

I'm belaboring this point only because the special issues
involving mailing lists, especially mailing lists whose
membership/recipients may involve people from more than one
language group, are yet another issue that has to be considered
carefully on the way to a world that is fully SMTPUTF8-enabled.

best,
   john


From nobody Sat Oct 15 18:00:36 2016
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From: Shawn Steele <Shawn.Steele@microsoft.com>
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Archived-At: <https://mailarchive.ietf.org/arch/msg/ima/VmMOAt1g_TGJHFxuvRDC8nsQiGA>
Subject: Re: [EAI] [IETF] Content Issues [
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> Seriously, at least in the near term, I'd oppose letting anyone post to a=
n IETF list from a non-ASCII address.  This has been discussed before in ot=
her contexts, but it is important that we, as a standards body, be able to =
identify who is posting to our lists and trying to influence outcomes.=20

I'm confused because I don't see how EAI addresses would be less accountabl=
e than ASCII addresses.  Sure, they might be less readable, but surely peop=
le could have JohnDoe@SpecialServer.whatever and we'd have no clue who they=
 "really" were.

I'd vote for "eat our own dogfood"

-Shawn



From nobody Sun Oct 16 03:26:59 2016
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From: Yuriy Kargapolov <yvk@uanic.net>
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>> Seriously, at least in the near term, I'd oppose letting anyone post to an IETF list from a non-ASCII address.  This has been discussed before in other contexts, but it is important that we, as a standards body, be able to identify who is posting to our lists and trying to influence outcomes.
Anyone?
Let's  start  from  Administrators  of  IDN ccTLD/gTLD (admin-c or/and
tech-c by IANA DB). They are "anyone"?

> I'm confused because I don't see how EAI addresses would be less
> accountable than ASCII addresses.  Sure, they might be less
> readable, but surely people could have
> JohnDoe@SpecialServer.whatever and we'd have no clue who they "really" were.

> I'd vote for "eat our own dogfood"

> -Shawn

Excuse  me, from point of view man with English as mother-language you are right on 100%
But  some other picture will be from man with, for example, Swahili or
Russian or Kyrgyz or Bulgarian ... - so much other mother-languages are exist on Earth
Maybe I mistake or I didn't correctly understood you



> _______________________________________________
> IMA mailing list
> IMA@ietf.org
> https://www.ietf.org/mailman/listinfo/ima



-- 

Best Regards,
Yuri                      mailto:yvk@uanic.net


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To: Shawn Steele <Shawn.Steele@microsoft.com>
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> > Seriously, at least in the near term, I'd oppose letting anyone post to an
> > IETF list from a non-ASCII address.  This has been discussed before in other
> > contexts, but it is important that we, as a standards body, be able to identify
> > who is posting to our lists and trying to influence outcomes.

> I'm confused because I don't see how EAI addresses would be less accountable
> than ASCII addresses.  Sure, they might be less readable, but surely people
> could have JohnDoe@SpecialServer.whatever and we'd have no clue who they
> "really" were.

You're missing the point. If I send to an IETF list from an EAI address, the
message I send is going to be an EAI message. Given the way EAI works, that
message is only going to reach the (currently small) subset of list
participants for whom the path to their eyeballs is EAI-capable at every step
along the way.

The effect of this is to essentially to create a EAI-capable subset of any
discussion. That breaks accontability, as John notes. But perhaps more
important is the fact that it also breaks the entire open model.

> I'd vote for "eat our own dogfood"

Like it or not, that's not possible at this point. Perhaps that will change at
some point in the future when the penetration of EAI has increased, but until
it does the best we could offer is to allow EAI addresses to receive the list
but not post to the list. And I don't think that's of sufficient utility 
to bother implementing.

				Ned


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From: Shawn Steele <Shawn.Steele@microsoft.com>
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Cc: "ima@ietf.org" <ima@ietf.org>
Subject: Re: [EAI] [IETF] Content Issues [
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I suppose it might depend on how it is configured?  I suppose the on-behalf=
-of or whatever could be tricky, but it is already munging the message.  So=
 maybe it could just ignore the sender info?

Certainly there isn't anything blocking the digest version?

-----Original Message-----
From: Ned Freed [mailto:ned.freed@mrochek.com]=20
Sent: Sunday, October 16, 2016 6:48 AM
To: Shawn Steele <Shawn.Steele@microsoft.com>
Cc: ima@ietf.org
Subject: Re: [EAI] [IETF] Content Issues [

> > Seriously, at least in the near term, I'd oppose letting anyone post=20
> > to an IETF list from a non-ASCII address.  This has been discussed=20
> > before in other contexts, but it is important that we, as a=20
> > standards body, be able to identify who is posting to our lists and try=
ing to influence outcomes.

> I'm confused because I don't see how EAI addresses would be less=20
> accountable than ASCII addresses.  Sure, they might be less readable,=20
> but surely people could have JohnDoe@SpecialServer.whatever and we'd=20
> have no clue who they "really" were.

You're missing the point. If I send to an IETF list from an EAI address, th=
e message I send is going to be an EAI message. Given the way EAI works, th=
at message is only going to reach the (currently small) subset of list part=
icipants for whom the path to their eyeballs is EAI-capable at every step a=
long the way.

The effect of this is to essentially to create a EAI-capable subset of any =
discussion. That breaks accontability, as John notes. But perhaps more impo=
rtant is the fact that it also breaks the entire open model.

> I'd vote for "eat our own dogfood"

Like it or not, that's not possible at this point. Perhaps that will change=
 at some point in the future when the penetration of EAI has increased, but=
 until it does the best we could offer is to allow EAI addresses to receive=
 the list but not post to the list. And I don't think that's of sufficient =
utility to bother implementing.

				Ned


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> Excuse  me, from point of view man with English as mother-language you ar=
e right on 100% But  some other picture will be from man with, for example,=
 Swahili or Russian or Kyrgyz or Bulgarian ... - so much other mother-langu=
ages are exist on Earth Maybe I mistake or I didn't correctly understood yo=
u

People could already send content in non-English languages if they desired.=
  So the problem is "only" the address?



From nobody Sun Oct 16 09:56:05 2016
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--On Sunday, October 16, 2016 6:48 AM -0700 ned+ima@mrochek.com
wrote:

>... 
> You're missing the point. If I send to an IETF list from an
> EAI address, the message I send is going to be an EAI message.
> Given the way EAI works, that message is only going to reach
> the (currently small) subset of list participants for whom the
> path to their eyeballs is EAI-capable at every step along the
> way.
> 
> The effect of this is to essentially to create a EAI-capable
> subset of any discussion. That breaks accontability, as John
> notes. But perhaps more important is the fact that it also
> breaks the entire open model.
> 
>> I'd vote for "eat our own dogfood"
> 
> Like it or not, that's not possible at this point. Perhaps
> that will change at some point in the future when the
> penetration of EAI has increased, but until it does the best
> we could offer is to allow EAI addresses to receive the list
> but not post to the list. And I don't think that's of
> sufficient utility  to bother implementing.
> 
> 				Ned


Ned,

Yes, exactly.  Even for the "receive but don't post" case, it is
worth remembering that just including a cc to a non-ASCII
address on a message, even if the sender and list addresses are
all-ASCII, or having non-ASCII in the headers when all addresses
are in ASCII, is sufficient to prevent many members of the
community from receiving the message.  I haven't thought through
the implications of IMAP-accessible archives of messages that
require SMTPUTF8 capabilities, but I don't think that would be
pleasant either.

FWIW, in the IETF context, those who are concerned about not
being able to use non-ASCII addresses because the local parts
cannot properly represent their personal names should probably
be pushing much harder on more substantive issues like why the
IETF does not allow list postings in their preferred languages
and provide (and insist on) real-time parallel translation at
meetings for all of the languages  whose users might be present.
Those are important, substantive, issues and not resolving them
prevents the community to be as diverse and open as it might
otherwise be.  Mailbox names are just identifiers.  I'd probably
feel differently if we had no provision for what were
historically often called "personal name phrases".  But those
arrangements have existed ever since we discovered that being
able to associate personal names with serially-assigned account
identifiers was useful (e.g., knowing me as "M3418" was never
helpful and was hard on transparency).  The required
functionality goes back to at least RFC 822 (and IIR earlier)
and has been possible with encoded words (which are widely
supported) since MIME was introduced 24 years ago.

   john


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--On Sunday, October 16, 2016 3:39 PM +0000 Shawn Steele
<Shawn.Steele@microsoft.com> wrote:

> I suppose it might depend on how it is configured?  I suppose
> the on-behalf-of or whatever could be tricky, but it is
> already munging the message.  So maybe it could just ignore
> the sender info?
> 
> Certainly there isn't anything blocking the digest version?

As long as the digest version does not contain non-ASCII
headers.  Remembering that the EAI specs encourage getting rid
of encoded words in favor of Unicode in UTF-8 in the headers,
the digesting mechanism would have to be able to translate
non-ASCII header information back.  That is certainly feasible
but I'm not sure it ought to be our highest priority.  

The tools needed to do could be part of another issue that
affects broad deployment of SMTPUTF8 address and header
material.  Ned can check me on this, but I think our assumption
when MIME was being developed was that, when a message was being
forwarded and had non-trivial structure or a charset parameter
different from that of the person/MUA doing the forwarding, the
norm, perhaps the norm for most forwarded messages, would be
encapsulation of the original message.  As things have worked
out, sometimes we do that and sometime we just include the
forwarded message inline (I can't guess which approach is in the
majority).  If I have an fully-SMTPUTF8-capable environment,
receive a message that requires non-ASCII header and address
handling, and want to forward that message to a colleagues whose
systems are less capable, I'm going to have to either fully
encapsulate the original message and any relevant header
material or I have a downgrading problem.  That problem is
closely related to the issues discussed in RFC 6857 and 6858,
but the POP and IMAP cases can assume some level of cooperation
and choice about client-server pairs and configuration.  The
forwarding case generally cannot.

Harish and Nalini, many of these issues were discussed at length
(on the list, in meetings (IETF and the workshops), and in the
halls) during and after the development of the EAI specs.
Except for some asides in RFC 6530 and elsewhere, the material
has not been written down.  As I think about this discussion, I
think a great first step in what you are trying to accomplish
would be to try to simply draw this material together into an
Informational document that discusses barriers and impediments
to deployment.  It seems to me that your current draft goes
several steps beyond that and toward best practices.  In that
context, some of my complaints and quibbling about technical
details are premature and a result of there not being an
adequate foundation.

best,
   john






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> It seems to me that your current draft goes several steps beyond that and=
 toward best practices.=20

You seem to have segued from my reply to the draft being discussed, so "you=
r" appears to have changed meaning from the beginning to the end of the par=
agraph ;-)

-Shawn


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--On Sunday, October 16, 2016 6:04 PM +0000 Shawn Steele
<Shawn.Steele@microsoft.com> wrote:

>> It seems to me that your current draft goes several steps
>> beyond that and toward best practices. 
> 
> You seem to have segued from my reply to the draft being
> discussed, so "your" appears to have changed meaning from the
> beginning to the end of the paragraph ;-)

Yes, it probably did.   "your" (actually both times) in the
paragraph you quote above was intended primarily for Harish and
Nalini as I indicated at the beginning rather than you (Shawn)
or anyone else specific.   Sorry for the confusion.  

Of course, I assume they would be happy to have help from you,
Ned, Yuriy, or anyone else on this list.

best,
    john


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> I suppose it might depend on how it is configured?  I suppose the
> on-behalf-of or whatever could be tricky, but it is already munging the
> message.  So maybe it could just ignore the sender info?

Which makes it impossible to properly identify, or contact, the person who
sent the message. And accountability goes out the window.

> Certainly there isn't anything blocking the digest version?

First, most active partcipants don't use digests, so even if this worked it
creates another subsetting, which is unacceptable.

Second, it doesn't actually work. To the extent digests recreate the semantics
of the original set of messages, they recreate the problems the original
messages had. Explode the digest and you're back where you started.

				Ned


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From: <nalini.elkins@insidethestack.com>
To: John C Klensin <john-ietf@jck.com>,  Shawn Steele <Shawn.Steele@microsoft.com>
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Cc: Harish Chowdhary <harish@nixi.in>, "ima@ietf.org" <ima@ietf.org>
Subject: [EAI]  [IETF] Barriers to Deployment [ was: Content Issues]
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John,

>Harish and Nalini, many of these issues were discussed at length
>(on the list, in meetings (IETF and the workshops), and in the
>halls) during and after the development of the EAI specs.
>Except for some asides in RFC 6530 and elsewhere, the material
>has not been written down.  As I think about this discussion, I
>think a great first step in what you are trying to accomplish
>would be to try to simply draw this material together into an
>Informational document that discusses barriers and impediments
>to deployment.  It seems to me that your current draft goes
>several steps beyond that and toward best practices.  In that
>context, some of my complaints and quibbling about technical
>details are premature and a result of there not being an

>adequate foundation.


I like the idea of a "Barriers to Deployment" document very much.   

I have also been following the discussion of the subscription to email lists.   I think that joining such lists is one of the important uses of email addresses.  I was just talking this morning to one of the not-very-computer-literate older ladies in the neighborhood and she was telling me about how useful she found the neighborhood email group to be.  So, I can see that this is something many people (not just IETFers!) probably find useful.

Harish & I will put our heads together and put together some bullet points on the potential "Barriers to Deployment" draft and then come back to the list for comments on major issues to be covered.

Meanwhile, Harish is trying to get in touch with Don at the UASG group.

I will also ask some of the other people from Latin America / Africa who may be interested in this topic to join the IMA email list.

We want to schedule a Bar BoF to discuss these topics in Seoul.  I am thinking Thursday morning breakfast meeting.   Maybe people can respond to me / Harish privately to let us know if there are conflicts.   The title of the Bar BoF will be "Deployment Issues for IDN / IEA".   This way, we can start working on at least consolidating the problems.  Then, work quietly to resolve them.

Thoughts? 
Thanks,


Nalini Elkins (for Nalini & Harish)
Inside Products, Inc.
www.insidethestack.com
(831) 659-8360



________________________________
From: John C Klensin <john-ietf@jck.com>
To: Shawn Steele <Shawn.Steele@microsoft.com> 
Cc: ima@ietf.org
Sent: Sunday, October 16, 2016 10:24 AM
Subject: Re: [EAI] [IETF] Content Issues [


--On Sunday, October 16, 2016 3:39 PM +0000 Shawn Steele
<Shawn.Steele@microsoft.com> wrote:

> I suppose it might depend on how it is configured?  I suppose
> the on-behalf-of or whatever could be tricky, but it is
> already munging the message.  So maybe it could just ignore
> the sender info?
> 
> Certainly there isn't anything blocking the digest version?

As long as the digest version does not contain non-ASCII
headers.  Remembering that the EAI specs encourage getting rid
of encoded words in favor of Unicode in UTF-8 in the headers,
the digesting mechanism would have to be able to translate
non-ASCII header information back.  That is certainly feasible
but I'm not sure it ought to be our highest priority.  

The tools needed to do could be part of another issue that
affects broad deployment of SMTPUTF8 address and header
material.  Ned can check me on this, but I think our assumption
when MIME was being developed was that, when a message was being
forwarded and had non-trivial structure or a charset parameter
different from that of the person/MUA doing the forwarding, the
norm, perhaps the norm for most forwarded messages, would be
encapsulation of the original message.  As things have worked
out, sometimes we do that and sometime we just include the
forwarded message inline (I can't guess which approach is in the
majority).  If I have an fully-SMTPUTF8-capable environment,
receive a message that requires non-ASCII header and address
handling, and want to forward that message to a colleagues whose
systems are less capable, I'm going to have to either fully
encapsulate the original message and any relevant header
material or I have a downgrading problem.  That problem is
closely related to the issues discussed in RFC 6857 and 6858,
but the POP and IMAP cases can assume some level of cooperation
and choice about client-server pairs and configuration.  The
forwarding case generally cannot.

Harish and Nalini, many of these issues were discussed at length
(on the list, in meetings (IETF and the workshops), and in the
halls) during and after the development of the EAI specs.
Except for some asides in RFC 6530 and elsewhere, the material
has not been written down.  As I think about this discussion, I
think a great first step in what you are trying to accomplish
would be to try to simply draw this material together into an
Informational document that discusses barriers and impediments
to deployment.  It seems to me that your current draft goes
several steps beyond that and toward best practices.  In that
context, some of my complaints and quibbling about technical
details are premature and a result of there not being an
adequate foundation.

best,
   john






_______________________________________________
IMA mailing list
IMA@ietf.org
https://www.ietf.org/mailman/listinfo/ima


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Subject: Re: [EAI] [IETF] Content Issues [
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> > Excuse  me, from point of view man with English as mother-language you are
> > right on 100% But  some other picture will be from man with, for example,
> > Swahili or Russian or Kyrgyz or Bulgarian ... - so much other mother-languages
> > are exist on Earth Maybe I mistake or I didn't correctly understood you

> People could already send content in non-English languages if they desired. 
> So the problem is "only" the address?

Someone can post in French or Spanish or even Myaamia or Mingo, but good luck
getting people to read it. Which means you can do it but it isn't supported in
any meaningful sense.

The impediments to actually supporting posting to an IETF list in languages
other than technical English are very real, but for the most part
non-technical.

The IETF could, if it so desired, adopt a multilingual approach similar to that
used in some other standards bodies, where a specific set of languages are
supported and translation is done on an as-needed basis.

Heck, the IETF could even go "full United Nations" and support a huge range
of languages - in theory at least.

The problem with all this is cost. Even when done really well - and doing this
stuff well is extraordinarily difficult - the burden on participants in terms
of translation delays, misunderstandings, and so on is very high. So much so
that the IETF as we know it would likely cease to exist.

And that's ignoring actual cost, which would be huge. And the money to pay for
it would have to come from somewhere. The way other organizations do it always
includes some element of "pay for play". And that, again, would change the
IETF into something unrecognizable.

The bottom line is right now the cost of participation in the IETF is being
able to read and write technical English to a reasonable degree plus access to
basic Internet email service. Replacing that one language with a list is almost
certainly going to add some kind of additional cost to the equation.

I don't think this is a good tradeoff.

Bringing this back to the original issue of being able to use an EAI address on
IETF lists, if you want that to work and not break our current model for
participation and accountability you're going to have to require that everyone
use an EAI-capable account and user agent. Even if you could get IETF
participants to do that - and I can assure you that pigs will fly first - 
think about the added cost of participation that brings.

I don't think this is a good tradeoff either.

				Ned


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Cc: Harish Chowdhary <harish@nixi.in>, ima@ietf.org
Subject: Re: [EAI] [IETF] Barriers to Deployment [ was: Content Issues]
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--On Sunday, October 16, 2016 20:01 +0000
nalini.elkins@insidethestack.com wrote:

>...
> I have also been following the discussion of the subscription
> to email lists.   I think that joining such lists is one of
> the important uses of email addresses.  I was just talking
> this morning to one of the not-very-computer-literate older
> ladies in the neighborhood and she was telling me about how
> useful she found the neighborhood email group to be.  So, I
> can see that this is something many people (not just IETFers!)
> probably find useful.

Note that there are a couple of things that are very different
between a neighborhood email group and the IETF list.   One is
that the same requirements for transparency and accountability
typically do not apply, at least in the same way.  The other is
closely related to what at least some of us have believed all
along would be the normal deployment model for SMTPUTF8, by
deployment within communities, particularly communities with a
small number of shared primary languages, who conclude that they
need it.   If everyone within a particular community is using
non-ASCII addresses, typically addresses based on the same
language and script, all of the very hard problems about how to
design, e.g., globally-adapted MUAs that are localized to the
language and culture of particular communities (not just the
right script) essentially go away and having to get everyone to
upgrade to make a given list with non-ASCII addresses work
disappear or become much more focused.


> Harish & I will put our heads together and put together some
> bullet points on the potential "Barriers to Deployment" draft
> and then come back to the list for comments on major issues to
> be covered.
> 
> Meanwhile, Harish is trying to get in touch with Don at the
> UASG group.
> 
> I will also ask some of the other people from Latin America /
> Africa who may be interested in this topic to join the IMA
> email list.

Excellent.

> We want to schedule a Bar BoF to discuss these topics in
> Seoul.  I am thinking Thursday morning breakfast meeting.
> Maybe people can respond to me / Harish privately to let us
> know if there are conflicts.   The title of the Bar BoF will
> be "Deployment Issues for IDN / IEA".   This way, we can start
> working on at least consolidating the problems.  Then, work
> quietly to resolve them.
> 
> Thoughts? 

Note that some of the people who have been contributing to this
discussion rarely attend IETF meetings face to face these days.
So think about whether their involvement would be useful enough
for you to arrange for remote participation.

best,
    john



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Cc: "ima@ietf.org" <ima@ietf.org>
Subject: Re: [EAI] [IETF] Content Issues [
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Hello Ned,

On 2016/10/16 22:48, ned+ima@mrochek.com wrote:
>>> Seriously, at least in the near term, I'd oppose letting anyone post to an
>>> IETF list from a non-ASCII address.  This has been discussed before in other
>>> contexts, but it is important that we, as a standards body, be able to identify
>>> who is posting to our lists and trying to influence outcomes.
>
>> I'm confused because I don't see how EAI addresses would be less accountable
>> than ASCII addresses.  Sure, they might be less readable, but surely people
>> could have JohnDoe@SpecialServer.whatever and we'd have no clue who they
>> "really" were.
>
> You're missing the point. If I send to an IETF list from an EAI address, the
> message I send is going to be an EAI message. Given the way EAI works, that
> message is only going to reach the (currently small) subset of list
> participants for whom the path to their eyeballs is EAI-capable at every step
> along the way.

In Shawn's defense, I have to admit that I also read John's email as 
saying "if somebody had a non-ASCII address, they would be less 
accountable" independent of the mailing list complications that he 
mentioned afterwards. I was already going to reply to John about this, 
but then I saw Shawn's mail.


> The effect of this is to essentially to create a EAI-capable subset of any
> discussion. That breaks accontability, as John notes. But perhaps more
> important is the fact that it also breaks the entire open model.

Well, the message would go to the mailing list archive, which should be 
enough for theoretical accountability and openness. But of course, a 
mailing list where contributions from some set of participants to some 
other set of participants regularly disappear in a black hole don't make 
much sense.


> Like it or not, that's not possible at this point. Perhaps that will change at
> some point in the future when the penetration of EAI has increased, but until
> it does the best we could offer is to allow EAI addresses to receive the list
> but not post to the list. And I don't think that's of sufficient utility
> to bother implementing.

For the moment, I agree.

Regards,   Martin.


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Archived-At: <https://mailarchive.ietf.org/arch/msg/ima/tot7nKF3bU1OJydKIkuFj6gvDEo>
Cc: ima@ietf.org
Subject: Re: [EAI] [IETF] Content Issues [
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Hello John,

On 2016/10/17 01:55, John C Klensin wrote:
> --On Sunday, October 16, 2016 6:48 AM -0700 ned+ima@mrochek.com
> wrote:

>> Like it or not, that's not possible at this point. Perhaps
>> that will change at some point in the future when the
>> penetration of EAI has increased, but until it does the best
>> we could offer is to allow EAI addresses to receive the list
>> but not post to the list. And I don't think that's of
>> sufficient utility  to bother implementing.

> Yes, exactly.  Even for the "receive but don't post" case, it is
> worth remembering that just including a cc to a non-ASCII
> address on a message, even if the sender and list addresses are
> all-ASCII, or having non-ASCII in the headers when all addresses
> are in ASCII, is sufficient to prevent many members of the
> community from receiving the message.

Agreed, but the people subscribed on the mailing list don't appear in 
the headers of the mails sent out to others on the list, so that 
shouldn't be a problem.


> I haven't thought through
> the implications of IMAP-accessible archives of messages that
> require SMTPUTF8 capabilities, but I don't think that would be
> pleasant either.

There may be a time where we have a few remaining people with old IMAP 
UAs that may have problems accessing the IETF's SMTPUTF8-capable IMAP 
servers (if there actually are such things). In these cases, these 
people may have to use the Web archives to check these mails.

But that time is definitely well in the future.

Regards,   Martin.


From nobody Mon Oct 17 02:21:56 2016
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Subject: Re: [EAI] [IETF] Content Issues [
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Hello John, others,

On 2016/10/17 02:24, John C Klensin wrote:
> --On Sunday, October 16, 2016 3:39 PM +0000 Shawn Steele
> <Shawn.Steele@microsoft.com> wrote:

>> Certainly there isn't anything blocking the digest version?
>
> As long as the digest version does not contain non-ASCII
> headers.  Remembering that the EAI specs encourage getting rid
> of encoded words in favor of Unicode in UTF-8 in the headers,
> the digesting mechanism would have to be able to translate
> non-ASCII header information back.  That is certainly feasible
> but I'm not sure it ought to be our highest priority.

I think this depends on the level at which the digest is processed by 
the recipient. I haven't used digests much, and when I used them, I 
always saw them just as a concatenation of the mails with the relevant 
headers. In that case, they are just plain text, and should work well 
with UTF-8.

Of course, for cases where digests are elaborate multipart constructs, 
and clients and users that want to act on these constructs, that's 
different. I'm not enough of an email expert to know how important this 
kind of use case is.

Regards,    Martin.


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Cc: Harish Chowdhary <harish@nixi.in>, ima@ietf.org
Subject: Re: [EAI] [IETF] Barriers to Deployment [ was: Content Issues]
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> --On Sunday, October 16, 2016 20:01 +0000
> nalini.elkins@insidethestack.com wrote:

> >...
> > I have also been following the discussion of the subscription
> > to email lists.   I think that joining such lists is one of
> > the important uses of email addresses.  I was just talking
> > this morning to one of the not-very-computer-literate older
> > ladies in the neighborhood and she was telling me about how
> > useful she found the neighborhood email group to be.  So, I
> > can see that this is something many people (not just IETFers!)
> > probably find useful.

> Note that there are a couple of things that are very different
> between a neighborhood email group and the IETF list.   One is
> that the same requirements for transparency and accountability
> typically do not apply, at least in the same way.

I think at this point in time this is really a matter of degree, not a
brightline disctinction. At this point in time the level of support for EAI is
sufficiently low that it makes use of EAI addresses on any nontrivial mailing
list problematic.

> The other is
> closely related to what at least some of us have believed all
> along would be the normal deployment model for SMTPUTF8, by
> deployment within communities, particularly communities with a
> small number of shared primary languages, who conclude that they
> need it.

The problem is that communities increasingly no longer match up with email
providers. The obvious example here is the ever-increasing concentration of
email users on a ever-shrinking number of providers.

In theory this could make EAI deployment simpler, but in practice only one of
the four in MAGY support EAI right now.

I'm not happy about any of this, but my lack of happiness doesn't change the
situation any.

				Ned


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Subject: Re: [EAI] [IETF] Content Issues [
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> > The effect of this is to essentially to create a EAI-capable subset of any
> > discussion. That breaks accontability, as John notes. But perhaps more
> > important is the fact that it also breaks the entire open model.

> Well, the message would go to the mailing list archive, which should be
> enough for theoretical accountability and openness.

You're ignoring second order effects - the fact that only a subset of
subscribers will see such messages and thus have no chance to respond is both
intrinscly nontransparent as well as inimical to the accountability provided by
full and robust debate.

As for archives, unless you can produce evidence that a significant fraction of
people actually regularly review the archives to check for messages they might
have missed, I view them as irrelevant to the matter at hand.

> But of course, a
> mailing list where contributions from some set of participants to some
> other set of participants regularly disappear in a black hole don't make
> much sense.

It's a lot more fundamental than that. See above.

				Ned


From nobody Mon Oct 17 02:28:49 2016
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Archived-At: <https://mailarchive.ietf.org/arch/msg/ima/10ffo37zagdnFdEeHRwyGJ0FBEo>
Cc: "ima@ietf.org" <ima@ietf.org>
Subject: Re: [EAI] [IETF] Content Issues [
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Hello Ned,

On 2016/10/17 03:35, ned+ima@mrochek.com wrote:

> Bringing this back to the original issue of being able to use an EAI address on
> IETF lists, if you want that to work and not break our current model for
> participation and accountability you're going to have to require that everyone
> use an EAI-capable account and user agent. Even if you could get IETF
> participants to do that - and I can assure you that pigs will fly first -
> think about the added cost of participation that brings.

I think 'everyone' may be difficult, but something like 99% or 99.9% 
will eventually happen, just because for most kinds of software, it's 
easier to produce one version for use worldwide than to uselessly divide 
the market.

As for added cost of participation, upgrading something like gmail is 
essentially instantaneous and free, and upgrading something like 
Thunderbird requires only a click or two. As these types of applications 
these days form the bulk of MUAs, the overall/average costs for 
participation won't be too big.

Regards,   Martin.


From nobody Mon Oct 17 07:16:38 2016
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Date: Mon, 17 Oct 2016 10:16:19 -0400
From: John C Klensin <john-ietf@jck.com>
To: Ned Freed <ned.freed@mrochek.com>
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Subject: Re: [EAI] [IETF] Barriers to Deployment [ was: Content Issues]
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--On Monday, October 17, 2016 01:58 -0700 Ned Freed
<ned.freed@mrochek.com> wrote:

>> > ...
> 
>> Note that there are a couple of things that are very different
>> between a neighborhood email group and the IETF list.   One is
>> that the same requirements for transparency and accountability
>> typically do not apply, at least in the same way.
> 
> I think at this point in time this is really a matter of
> degree, not a brightline disctinction. At this point in time
> the level of support for EAI is sufficiently low that it makes
> use of EAI addresses on any nontrivial mailing list
> problematic.

Agreed.  I was projecting into the future and into communities
in which dominant email providers who do not fully support
SMTPUTF8 were not significant (see below).  If current trends
continue, we may never get there.  From my point of view, that
would be really sad but, like you, how happy or unhappy I am
does not seem to affect the trends.

>> The other is
>> closely related to what at least some of us have believed all
>> along would be the normal deployment model for SMTPUTF8, by
>> deployment within communities, particularly communities with a
>> small number of shared primary languages, who conclude that
>> they need it.
> 
> The problem is that communities increasingly no longer match
> up with email providers. The obvious example here is the
> ever-increasing concentration of email users on a
> ever-shrinking number of providers.
> 
> In theory this could make EAI deployment simpler, but in
> practice only one of the four in MAGY support EAI right now.

If that sentence was about full support, including mail
origination and IMAP and POP support for "foreign" clients, I'm
not sure the number would be as high as one.

> I'm not happy about any of this, but my lack of happiness
> doesn't change the situation any.

Yep.
And there lies a very difficult social and economic difficulty
with deploying the EAI protocols.  Especially for a very large
provider, support may be difficult to turn on (one may want a
flag day or flag second so that all of the pieces of one's
systems are either advertising support or not) and expensive to
support (imagine calls from people complaining about an
apparently fouled-up error message whose headers they can't read
or even the additional organizational/management requirements
when a question must be routed to someone who can understand
both the headers and addresses on a message and the language of
the body content).   As Martin pointed out, if the trend toward
use of email addresses as identifiers in other contexts
continues, support for non-ASCII addresses requires support, not
just in email, but in web forms and interfaces, in support for
X.509 and similar certificates and programs that utilize them,
and, in many countries, in assorted "fill in form" legal and
other documents (including in form-filling-out programs that
don't require real-time attachment to the Internet).   Against
those costs, the providers, many of whom see providing email as
a necessary adjunct to profitable services rather than as a
profit center, have to weigh the unhappiness of communities who
want to use non-ASCII addresses (but who manage to use ASCII
addresses in their complaints whether the content is in English
(or some other European language) or not) against those costs,
including the costs (both implementation and support) of
allowing non-ASCII email addresses in non-mail contexts.   In
addition, those who understand the issues are likely to see
risks from acquiring a bad reputation when things go wrong that
far outweigh the perceived goodwill from accommodating non-ASCII
addresses and headers.

There will be places where the economics work.   My assumption
is that the number of them will gradually rise.  However, in the
near term, the right conditions are likely to exist only in
areas (typically countries) in which virtually everyone in the
country uses the same writing system _and_ the dominant email
provider(s) draw the vast majority of their users / business
from that country rather than globally.   At least absent
government action of the form of "you are not going to do
business in this country unless..." (a type of move that it may
not be wise to encourage), that makes places like China and
Thailand much more likely candidates for critical mass
deployment than many other places.  Perhaps it is not a
coincidence that the two workshops were in those countries.  And
perhaps when they can report to the rest of the community about
problems encountered and how they were dealt with, the
perception of likely risks and costs will diminish.

We went down the SMTPUTF8 path to try to ensure interoperability
without really bad problems for users of both ASCII and
non-ASCII addresses when it became clear that, unless there was
an IETF standard for non-ASCII addresses, we'd see a number of
incompatible solutions with nasty issues at the boundaries.  I
don't regret that decision and think the result was fairly close
to the best that could be done.  However, we knew that it was
going to deploy only slowly and that there would be difficulties
until everyone had converted.  I don't think that suggests we
should stop trying and I've very encouraged by the intentions
and efforts of Nalini and Harish that started this thread.  I
just hope we can move forward with a clear separation of issues
(e.g., what requires, and is necessary for, non-ASCII content
versus what requires, and is necessary for, non-ASCII
addressing) and a minimum of hyperbole and false promises.  

I mention the latter only because there have been hints in this
discussion that the absence of non-ASCII email addresses are
_the_ barrier to deployment of the Internet to the next billion
(or some other number) people.  We've heard that before, first
with IDNs, than with top-level IDNs, and, more recently, with
non-ASCII email addresses.  There has been little evidence that
deployment of IDNs or top-level IDNs, no matter how worthwhile,
has made a significant difference to the deployment curve even
though there has been evidence that their absence was used as an
excuse for not deploying more infrastructure or reaching more
communities.  Let's avoid encouraging the perception that the
absence of EAI is yet another excuse to avoid Internet
deployment.

    best,
     john


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From: ned+ima@mrochek.com
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In-reply-to: "Your message dated Mon, 17 Oct 2016 18:28:35 +0900" <2f03e34f-36b3-4d9f-44b3-de21d008cfc6@it.aoyama.ac.jp>
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To: "=?UTF-8?Q?Martin_J._D=c3=bcrst?=" <duerst@it.aoyama.ac.jp>
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Cc: Shawn Steele <Shawn.Steele@microsoft.com>, "ima@ietf.org" <ima@ietf.org>
Subject: Re: [EAI] [IETF] Content Issues [
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> Hello Ned,

> On 2016/10/17 03:35, ned+ima@mrochek.com wrote:

> > Bringing this back to the original issue of being able to use an EAI address on
> > IETF lists, if you want that to work and not break our current model for
> > participation and accountability you're going to have to require that everyone
> > use an EAI-capable account and user agent. Even if you could get IETF
> > participants to do that - and I can assure you that pigs will fly first -
> > think about the added cost of participation that brings.

> I think 'everyone' may be difficult, but something like 99% or 99.9%
> will eventually happen, just because for most kinds of software, it's
> easier to produce one version for use worldwide than to uselessly divide
> the market.

> As for added cost of participation, upgrading something like gmail is
> essentially instantaneous and free, and upgrading something like
> Thunderbird requires only a click or two. As these types of applications
> these days form the bulk of MUAs, the overall/average costs for
> participation won't be too big.

If you actually think there's no cost to "upgrading" your mail provider,
changing the client you use, or even adding an additional provider and client
to your workflow, there's no point in further discussion.

				Ned


From nobody Tue Oct 18 01:52:30 2016
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Subject: Re: [EAI] [IETF] Content Issues [
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Hello Ned,

On 2016/10/18 07:17, Ned Freed wrote:
>> Hello Ned,

>> I think 'everyone' may be difficult, but something like 99% or 99.9%
>> will eventually happen, just because for most kinds of software, it's
>> easier to produce one version for use worldwide than to uselessly divide
>> the market.
>
>> As for added cost of participation, upgrading something like gmail is
>> essentially instantaneous and free, and upgrading something like
>> Thunderbird requires only a click or two. As these types of applications
>> these days form the bulk of MUAs, the overall/average costs for
>> participation won't be too big.
>
> If you actually think there's no cost to "upgrading" your mail provider,
> changing the client you use, or even adding an additional provider and
> client
> to your workflow, there's no point in further discussion.

I'm sorry, but I never said (nor intended to say) that changing your 
mail provider or the client you use, or adding one more of one or both 
of these, is easy or cheap.

What I tried to say is that for *most* participants, at *some point in 
time*, the upgrade will essentially be free and simple.

Regards,    Martin.


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Date: Tue, 18 Oct 2016 16:11:03 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: "ima@ietf.org" <ima@ietf.org>
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Cc: Harish Chowdhary <harish@nixi.in>
Subject: [EAI] Discussion in Seoul of Deployment Challenges / Barriers to IDN - IEA
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All,

We have discussed this at the tail end of some emails, but I wanted to start a fresh one so that it is relatively clean.

We wanted to have a discussion in Seoul of Deployment Challenges / Barriers to IDN - IEA so that we could start documenting them and building a core group to carry on with this work.

I also wonder if a document that may be needed is a "Use Cases of Email Addresses".  As has been discussed, email addresses are used as "identities" in a number of instances.  For shopping, government, email lists, etc.  We may want to discuss this.


If we have a breakfast meeting at 8:00am Korea time on Thursday, November 17, it looks like that will be 6:00pm EST in the U.S.  So, I think some of the people in the U.S. could participate.   Are there other time zones that we should be taking into account for remote access?

Please let me know if you are interested in participating in this discussion either live or remotely & then I will go forth to try to get us a room.   Replying to me unicast is just fine or on the list.  Whichever you prefer.
 Thanks,

Nalini Elkins
Inside Products, Inc.
www.insidethestack.com
(831) 659-8360


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From: John Bucy <jbucy@google.com>
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On Fri, Oct 14, 2016 at 8:07 AM, <nalini.elkins@insidethestack.com> wrote:

> John / Tony,
>
> >(4) Multiple addresses for one user (and Section 4).  Keeping in mind
> that many people maintain a number of identities, and even multiple email
> addresses, for different purposes, I >don't understand what point you are
> trying to make with this section.
>
> Sure.  People have multiple email addresses for different reasons.   The
> question was actually with aliases.  Maybe it is not possible to have all
> email consolidated to one box.
>
> For example, if I want to have two mailboxes:
>
> nalini@mymailserver.com and नलिनी@mymailserver.com (or
> नलिनी@[myidnserver].[myinternationaltld]) all come to one mailbox is that
> possible?   Should it be possible?
>
> I *think* people want that.   I think we will know as this all takes off.
>
>
> >Many of us believe that users who have mailboxes whose names involve
> non-ASCII local parts and who engage in communications outside their
> primary language group will find it >necessary to maintain either separate
> all-ASCII mailboxes or all-ASCII aliases to their primary mailboxes and to
> do so for a very long time.
>

While we don't have concrete product plans at this time, it is my
expectation that Gmail will support adding on an eai alias to an existing
account long before we will support creating a Google Account with a
non-ascii primary username. This might look similar to the existing "custom
from" feature.



cheers
john

--94eb2c09415672dcdb053f2cde8a
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<div dir="ltr"><div class="gmail_extra"><div class="gmail_quote">On Fri, Oct 14, 2016 at 8:07 AM,  <span dir="ltr">&lt;<a href="mailto:nalini.elkins@insidethestack.com" target="_blank">nalini.elkins@insidethestack.<wbr>com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue-Light,Helvetica Neue Light,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px">John / Tony,<br><br><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21546">&gt;(4) Multiple addresses for one user (and Section 4).  Keeping in mind that many people maintain a number of identities, and even multiple email addresses, for different purposes, I &gt;don&#39;t understand what point you are trying to make with this section. </div><!--
--><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21543"><br></div><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542">Sure.  People have multiple email addresses for different reasons.   The question was actually with aliases<span style="font-family:HelveticaNeue-Light,&quot;Helvetica Neue Light&quot;,&quot;Helvetica Neue&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:16px" id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21545">.  Maybe it is not possible to have all email consolidated to one box.</span></div><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542"><span style="font-family:HelveticaNeue-Light,&quot;Helvetica Neue Light&quot;,&quot;Helvetica Neue&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:16px"><br></span></div><!--
--><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542"><span style="font-family:HelveticaNeue-Light,&quot;Helvetica Neue Light&quot;,&quot;Helvetica Neue&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:16px">For example, if I want to have two mailboxes:</span></div><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542"><span style="font-family:HelveticaNeue-Light,&quot;Helvetica Neue Light&quot;,&quot;Helvetica Neue&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:16px"><br></span></div><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542"><!--
--><span style="font-family:HelveticaNeue-Light,&quot;Helvetica Neue Light&quot;,&quot;Helvetica Neue&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:16px" id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_22723"><a href="mailto:nalini@mymailserver.com" target="_blank">nalini@mymailserver.com</a> and </span><span style="font-family:HelveticaNeue-Light,&quot;Helvetica Neue Light&quot;,&quot;Helvetica Neue&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:16px" id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_22722">नलिनी@<a href="http://mymailserver.com" target="_blank">mymailserver.com</a> (or </span><!--
--><span style="font-family:HelveticaNeue-Light,&quot;Helvetica Neue Light&quot;,&quot;Helvetica Neue&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:16px" id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_23116">नलिनी@[myidnserver].[myint<wbr>ernationaltld]) all come to one mailbox is that possible?   Should it be possible?</span></div><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542"><span style="font-family:HelveticaNeue-Light,&quot;Helvetica Neue Light&quot;,&quot;Helvetica Neue&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:16px"><br></span></div><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542" dir="ltr"><!--
--><span style="font-family:HelveticaNeue-Light,&quot;Helvetica Neue Light&quot;,&quot;Helvetica Neue&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:16px">I *think* people want that.   I think we will know as this all takes off.</span></div><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542"><span style="font-family:HelveticaNeue-Light,&quot;Helvetica Neue Light&quot;,&quot;Helvetica Neue&quot;,Helvetica,Arial,&quot;Lucida Grande&quot;,sans-serif;font-size:16px"><br></span></div><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542"><br></div><div id="m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542">&gt;Many of us believe that users who have mailboxes whose names involve non-ASCII local parts and who engage in communications outside their primary language group will find it &gt;necessary to maintain <!--
-->either separate all-ASCII mailboxes or all-ASCII aliases to their primary mailboxes and to do so for a very long time.</div></div></div></blockquote></div><br></div><div class="gmail_extra">While we don&#39;t have concrete product plans at this time, it is my expectation that Gmail will support adding on an eai alias to an existing account long before we will support creating a Google Account with a non-ascii primary username. This might look similar to the existing &quot;custom from&quot; feature.<br></div><div class="gmail_extra"><br></div><div class="gmail_extra"><br></div><div class="gmail_extra"><br></div><div class="gmail_extra">cheers</div><div class="gmail_extra">john</div><div class="gmail_extra"><br></div></div>

--94eb2c09415672dcdb053f2cde8a--


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From: <nalini.elkins@insidethestack.com>
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Franck,
I actually got your email in my REGULAR email & not spam!
But, the local part of your email address is showing in punycode. =C2=A0I b=
elieve that is "against the rules". =C2=A0 Am I wrong on that?
BTW, I was not able to do a REPLYALL, so I am forwarding the email.=C2=A0Th=
anks,
Nalini ElkinsInside Products, Inc.www.insidethestack.com(831) 659-8360

    =20
----- Forwarded Message -----
 From: Franck Martin <xn--74q5c021c@=E4=BA=92=E8=81=94=E7=BD=91.=E5=85=AC=
=E5=8F=B8>
 To: ima@ietf.org=20
 Sent: Friday, October 14, 2016 9:55 AM
 Subject: [EAI] How to deal with EAI
  =20
This email is likely to end up in the moderator queue, but if I cannot subs=
cribe, may be I can post?

_______________________________________________
IMA mailing list
IMA@ietf.org
https://www.ietf.org/mailman/listinfo/ima


  =20
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<html><head></head><body><div style=3D"color:#000; background-color:#fff; f=
ont-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helve=
tica, Arial, Lucida Grande, sans-serif;font-size:16px"><div id=3D"yui_3_16_=
0_ym19_1_1476842267913_6644">Franck,</div><div id=3D"yui_3_16_0_ym19_1_1476=
842267913_6644"><br></div><div id=3D"yui_3_16_0_ym19_1_1476842267913_6644">=
I actually got your email in my REGULAR email &amp; not spam!</div><div id=
=3D"yui_3_16_0_ym19_1_1476842267913_6644"><br></div><div id=3D"yui_3_16_0_y=
m19_1_1476842267913_6644">But, the local part of your email address is show=
ing in punycode. &nbsp;I believe that is "against the rules". &nbsp; Am I w=
rong on that?</div><div id=3D"yui_3_16_0_ym19_1_1476842267913_6644"><br></d=
iv><div id=3D"yui_3_16_0_ym19_1_1476842267913_6644">BTW, I was not able to =
do a REPLYALL, so I am forwarding the email.</div><div></div><div id=3D"yui=
_3_16_0_ym19_1_1476842267913_6645">&nbsp;</div><div class=3D"signature">Tha=
nks,<div><br></div><div>Nalini Elkins</div><div>Inside Products, Inc.</div>=
<div>www.insidethestack.com</div><div>(831) 659-8360</div></div><div class=
=3D"qtdSeparateBR"><br><br></div><div class=3D"yahoo_quoted" id=3D"yui_3_16=
_0_ym19_1_1476842267913_6562" style=3D"display: block;">  <div style=3D"fon=
t-family: HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helvet=
ica, Arial, Lucida Grande, sans-serif; font-size: 16px;" id=3D"yui_3_16_0_y=
m19_1_1476842267913_6561"> <div style=3D"font-family: HelveticaNeue, Helvet=
ica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;" id=
=3D"yui_3_16_0_ym19_1_1476842267913_6560"> <div dir=3D"ltr"> <font size=3D"=
2" face=3D"Arial"> <br>----- Forwarded Message -----<br> <b><span style=3D"=
font-weight:bold;">From:</span></b> Franck Martin &lt;xn--74q5c021c@=E4=BA=
=92=E8=81=94=E7=BD=91.=E5=85=AC=E5=8F=B8&gt;<br> <b><span style=3D"font-wei=
ght: bold;">To:</span></b> ima@ietf.org <br> <b><span style=3D"font-weight:=
 bold;">Sent:</span></b> Friday, October 14, 2016 9:55 AM<br> <b><span styl=
e=3D"font-weight: bold;">Subject:</span></b> [EAI] How to deal with EAI<br>=
 </font> </div> <div class=3D"y_msg_container" id=3D"yui_3_16_0_ym19_1_1476=
842267913_6559"><br><div id=3D"yiv0445984499">This email is likely to end u=
p in the moderator queue, but if I cannot subscribe, may be I can post?<br>=
</div><br>_______________________________________________<br>IMA mailing li=
st<br><a ymailto=3D"mailto:IMA@ietf.org" href=3D"mailto:IMA@ietf.org" id=3D=
"yui_3_16_0_ym19_1_1476842267913_6749">IMA@ietf.org</a><br><a href=3D"https=
://www.ietf.org/mailman/listinfo/ima" target=3D"_blank" id=3D"yui_3_16_0_ym=
19_1_1476842267913_6750">https://www.ietf.org/mailman/listinfo/ima</a><br><=
br><br></div> </div> </div>  </div></div></body></html>
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Date: Wed, 19 Oct 2016 02:04:34 +0000 (UTC)
From: <nalini.elkins@insidethestack.com>
To: John Bucy <jbucy@google.com>
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Cc: Harish Chowdhary <harish@nixi.in>, John C Klensin <klensin@jck.com>, "ima@ietf.org" <ima@ietf.org>
Subject: Re: [EAI] [IETF] Multiple Addresses [ was: Internationalized Email Internet Draft]
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John,

 =20
On Fri, Oct 14, 2016 at 8:07 AM, <nalini.elkins@insidethestack. com> wrote:

John / Tony,

>(4) Multiple addresses for one user (and Section 4).=C2=A0 Keeping in=C2=
=A0mind that many people maintain a number of identities, and even=C2=A0mul=
tiple email addresses, for different purposes, I >don't=C2=A0understand wha=
t point you are trying to make with this section.=C2=A0
Sure.=C2=A0 People have multiple email addresses for different reasons. =C2=
=A0 The question was actually with aliases.=C2=A0 Maybe it is not possible =
to have all email consolidated to one box.
For example, if I want to have two mailboxes:
nalini@mymailserver.com and=C2=A0=E0=A4=A8=E0=A4=B2=E0=A4=BF=E0=A4=A8=E0=A5=
=80@mymailserver.com (or=C2=A0=E0=A4=A8=E0=A4=B2=E0=A4=BF=E0=A4=A8=E0=A5=80=
@[myidnserver].[myint ernationaltld]) all come to one mailbox is that possi=
ble? =C2=A0 Should it be possible?
I *think* people want that. =C2=A0 I think we will know as this all takes o=
ff.

>Many of us believe that users who have mailboxes whose names involve non-A=
SCII local parts and who engage in communications outside their primary lan=
guage group will find it >necessary to maintain either separate all-ASCII m=
ailboxes or all-ASCII aliases to their primary mailboxes and to do so for a=
 very long time.

>While we don't have concrete product plans at this time, it is my expectat=
ion that Gmail will support adding on an eai alias to an existing account l=
ong before we will support creating a >Google Account with a non-ascii prim=
ary username. This might look similar to the existing "custom from" feature=
.


Great! =C2=A0 Definitely a start!
If you would like to test out the alias feature, please let us know. =C2=A0=
 We will be happy to help.
Nalini

  =20
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Content-Transfer-Encoding: quoted-printable

<html><head></head><body><div style=3D"color:#000; background-color:#fff; f=
ont-family:HelveticaNeue-Light, Helvetica Neue Light, Helvetica Neue, Helve=
tica, Arial, Lucida Grande, sans-serif;font-size:16px"><div id=3D"yui_3_16_=
0_ym19_1_1476842267913_8229">John,</div><div class=3D"qtdSeparateBR"><br><b=
r></div><div class=3D"yahoo_quoted" id=3D"yui_3_16_0_ym19_1_1476842267913_8=
234" style=3D"display: block;"><div style=3D"font-family: HelveticaNeue-Lig=
ht, Helvetica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, =
sans-serif; font-size: 16px;" id=3D"yui_3_16_0_ym19_1_1476842267913_8233"><=
div style=3D"font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, =
Lucida Grande, sans-serif; font-size: 16px;" id=3D"yui_3_16_0_ym19_1_147684=
2267913_8232"><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476842267913_8231">=
 </div> <div class=3D"y_msg_container" id=3D"yui_3_16_0_ym19_1_147684226791=
3_8251"><br><div id=3D"yiv9447211390"><div id=3D"yui_3_16_0_ym19_1_14768422=
67913_8250"><div dir=3D"ltr" id=3D"yui_3_16_0_ym19_1_1476842267913_8249"><d=
iv class=3D"yiv9447211390gmail_extra" id=3D"yui_3_16_0_ym19_1_1476842267913=
_8248"><div class=3D"yiv9447211390gmail_quote" id=3D"yui_3_16_0_ym19_1_1476=
842267913_8247">On Fri, Oct 14, 2016 at 8:07 AM,  <span dir=3D"ltr">&lt;<a =
rel=3D"nofollow" shape=3D"rect" ymailto=3D"mailto:nalini.elkins@insidethest=
ack.com" target=3D"_blank" href=3D"mailto:nalini.elkins@insidethestack.com"=
>nalini.elkins@insidethestack. com</a>&gt;</span> wrote:<br clear=3D"none">=
<blockquote class=3D"yiv9447211390gmail_quote" style=3D"margin:0 0 0 .8ex;b=
order-left:1px #ccc solid;padding-left:1ex;" id=3D"yui_3_16_0_ym19_1_147684=
2267913_8246"><div id=3D"yui_3_16_0_ym19_1_1476842267913_8245"><div style=
=3D"color:#000;background-color:#fff;font-family:HelveticaNeue-Light, Helve=
tica Neue Light, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-seri=
f;font-size:16px;" id=3D"yui_3_16_0_ym19_1_1476842267913_8244">John / Tony,=
<br clear=3D"none"><br clear=3D"none"><div id=3D"yiv9447211390m_-9021924031=
343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21546">&gt;(4=
) Multiple addresses for one user (and Section 4).&nbsp; Keeping in&nbsp;mi=
nd that many people maintain a number of identities, and even&nbsp;multiple=
 email addresses, for different purposes, I &gt;don't&nbsp;understand what =
point you are trying to make with this section.&nbsp;</div><div id=3D"yiv94=
47211390m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_147645=
6872541_21543"><br clear=3D"none"></div><div id=3D"yiv9447211390m_-90219240=
31343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542">Sure=
.&nbsp; People have multiple email addresses for different reasons. &nbsp; =
The question was actually with aliases<span id=3D"yiv9447211390m_-902192403=
1343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21545" style=
=3D"font-family:HelveticaNeue-Light,;">.&nbsp; Maybe it is not possible to =
have all email consolidated to one box.</span></div><div id=3D"yiv944721139=
0m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541=
_21542"><span style=3D"font-family:HelveticaNeue-Light,;"><br clear=3D"none=
"></span></div><div id=3D"yiv9447211390m_-9021924031343796920m_531269598692=
1291910yui_3_16_0_ym19_1_1476456872541_21542"><span style=3D"font-family:He=
lveticaNeue-Light,;">For example, if I want to have two mailboxes:</span></=
div><div id=3D"yiv9447211390m_-9021924031343796920m_5312695986921291910yui_=
3_16_0_ym19_1_1476456872541_21542"><span style=3D"font-family:HelveticaNeue=
-Light,;"><br clear=3D"none"></span></div><div id=3D"yiv9447211390m_-902192=
4031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542"><s=
pan id=3D"yiv9447211390m_-9021924031343796920m_5312695986921291910yui_3_16_=
0_ym19_1_1476456872541_22723" style=3D"font-family:HelveticaNeue-Light,;"><=
a rel=3D"nofollow" shape=3D"rect" ymailto=3D"mailto:nalini@mymailserver.com=
" target=3D"_blank" href=3D"mailto:nalini@mymailserver.com">nalini@mymailse=
rver.com</a> and&nbsp;</span><span id=3D"yiv9447211390m_-902192403134379692=
0m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_22722" style=3D"font-=
family:HelveticaNeue-Light,;">=E0=A4=A8=E0=A4=B2=E0=A4=BF=E0=A4=A8=E0=A5=80=
@<a rel=3D"nofollow" shape=3D"rect" target=3D"_blank" href=3D"http://mymail=
server.com/">mymailserver.com</a> (or&nbsp;</span><span id=3D"yiv9447211390=
m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_=
23116" style=3D"font-family:HelveticaNeue-Light,;">=E0=A4=A8=E0=A4=B2=E0=A4=
=BF=E0=A4=A8=E0=A5=80@[myidnserver].[myint ernationaltld]) all come to one =
mailbox is that possible? &nbsp; Should it be possible?</span></div><div id=
=3D"yiv9447211390m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19=
_1_1476456872541_21542"><span style=3D"font-family:HelveticaNeue-Light,;"><=
br clear=3D"none"></span></div><div dir=3D"ltr" id=3D"yiv9447211390m_-90219=
24031343796920m_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542"><=
span style=3D"font-family:HelveticaNeue-Light,;">I *think* people want that=
. &nbsp; I think we will know as this all takes off.</span></div><div id=3D=
"yiv9447211390m_-9021924031343796920m_5312695986921291910yui_3_16_0_ym19_1_=
1476456872541_21542"><span style=3D"font-family:HelveticaNeue-Light,;"><br =
clear=3D"none"></span></div><div id=3D"yiv9447211390m_-9021924031343796920m=
_5312695986921291910yui_3_16_0_ym19_1_1476456872541_21542"><br clear=3D"non=
e"></div><div id=3D"yiv9447211390m_-9021924031343796920m_531269598692129191=
0yui_3_16_0_ym19_1_1476456872541_21542">&gt;Many of us believe that users w=
ho have mailboxes whose names involve non-ASCII local parts and who engage =
in communications outside their primary language group will find it &gt;nec=
essary to maintain either separate all-ASCII mailboxes or all-ASCII aliases=
 to their primary mailboxes and to do so for a very long time.</div></div><=
/div></blockquote></div><br clear=3D"none"></div><div class=3D"yiv944721139=
0gmail_extra" id=3D"yui_3_16_0_ym19_1_1476842267913_8272">&gt;While we don'=
t have concrete product plans at this time, it is my expectation that Gmail=
 will support adding on an eai alias to an existing account long before we =
will support creating a &gt;Google Account with a non-ascii primary usernam=
e. This might look similar to the existing "custom from" feature.<br clear=
=3D"none"></div><div class=3D"yiv9447211390gmail_extra" id=3D"yui_3_16_0_ym=
19_1_1476842267913_8269"><br clear=3D"none"></div><div class=3D"yiv94472113=
90gmail_extra" id=3D"yui_3_16_0_ym19_1_1476842267913_8269"><br id=3D"yui_3_=
16_0_ym19_1_1476842267913_8320"></div><div class=3D"yiv9447211390gmail_extr=
a" id=3D"yui_3_16_0_ym19_1_1476842267913_8268">Great! &nbsp; Definitely a s=
tart!</div><div class=3D"yiv9447211390gmail_extra" id=3D"yui_3_16_0_ym19_1_=
1476842267913_8268"><br></div><div class=3D"yiv9447211390gmail_extra" id=3D=
"yui_3_16_0_ym19_1_1476842267913_8268">If you would like to test out the al=
ias feature, please let us know. &nbsp; We will be happy to help.</div><div=
 class=3D"yiv9447211390gmail_extra" id=3D"yui_3_16_0_ym19_1_1476842267913_8=
268"><br></div><div class=3D"yiv9447211390gmail_extra" id=3D"yui_3_16_0_ym1=
9_1_1476842267913_8268">Nalini</div></div><div class=3D"yiv9447211390yqt695=
6975835" id=3D"yiv9447211390yqtfd26666">
</div></div></div><br><br></div> </div> </div>  </div></div></body></html>
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From: Franck Martin <fmartin@linkedin.com>
Date: Tue, 18 Oct 2016 19:47:05 -0700
Message-ID: <CANyRh99GvNXPM5d8EALjsCBGhMUDPmSGsebVJCHO7xUkhLyYHg@mail.gmail.com>
To: Nalini Elkins <nalini.elkins@insidethestack.com>
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Subject: Re: [EAI] Fw: How to deal with EAI
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--94eb2c11be5c4da22a053f2ed435
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The coremail system uses an aliasing mechanism to transform the local part
into puny code. There is no rule about what can be an alias of an email
address, so it is not against the rules, but cannot be a standard and
should not be a standard. It works for them because the character set
(Chinese one) is restricted to one that can be puny coded.

I'm curious why you could not reply to all?

On Tue, Oct 18, 2016 at 7:02 PM, <nalini.elkins@insidethestack.com> wrote:

> Franck,
>
> I actually got your email in my REGULAR email & not spam!
>
> But, the local part of your email address is showing in punycode.  I
> believe that is "against the rules".   Am I wrong on that?
>
> BTW, I was not able to do a REPLYALL, so I am forwarding the email.
>
> Thanks,
>
> Nalini Elkins
> Inside Products, Inc.
> www.insidethestack.com
> (831) 659-8360
>
>
>
> ----- Forwarded Message -----
> *From:* Franck Martin <xn--74q5c021c@=E4=BA=92=E8=81=94=E7=BD=91.=E5=85=
=AC=E5=8F=B8>
> *To:* ima@ietf.org
> *Sent:* Friday, October 14, 2016 9:55 AM
> *Subject:* [EAI] How to deal with EAI
>
> This email is likely to end up in the moderator queue, but if I cannot
> subscribe, may be I can post?
>
> _______________________________________________
> IMA mailing list
> IMA@ietf.org
> https://www.ietf.org/mailman/listinfo/ima
>
>
>
> _______________________________________________
> IMA mailing list
> IMA@ietf.org
> https://www.ietf.org/mailman/listinfo/ima
>
>

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<div dir=3D"ltr">The coremail system uses an aliasing mechanism to transfor=
m the local part into puny code. There is no rule about what can be an alia=
s of an email address, so it is not against the rules, but cannot be a stan=
dard and should not be a standard. It works for them because the character =
set (Chinese one) is restricted to one that can be puny coded.<div><br></di=
v><div>I&#39;m curious why you could not reply to all?</div></div><div clas=
s=3D"gmail_extra"><br><div class=3D"gmail_quote">On Tue, Oct 18, 2016 at 7:=
02 PM,  <span dir=3D"ltr">&lt;<a href=3D"mailto:nalini.elkins@insidethestac=
k.com" target=3D"_blank">nalini.elkins@insidethestack.com</a>&gt;</span> wr=
ote:<br><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border=
-left:1px #ccc solid;padding-left:1ex"><div><div style=3D"color:#000;backgr=
ound-color:#fff;font-family:HelveticaNeue-Light,Helvetica Neue Light,Helvet=
ica Neue,Helvetica,Arial,Lucida Grande,sans-serif;font-size:16px"><div id=
=3D"m_2728259314107677238yui_3_16_0_ym19_1_1476842267913_6644">Franck,</div=
><div id=3D"m_2728259314107677238yui_3_16_0_ym19_1_1476842267913_6644"><br>=
</div><div id=3D"m_2728259314107677238yui_3_16_0_ym19_1_1476842267913_6644"=
>I actually got your email in my REGULAR email &amp; not spam!</div><div id=
=3D"m_2728259314107677238yui_3_16_0_ym19_1_1476842267913_6644"><br></div><d=
iv id=3D"m_2728259314107677238yui_3_16_0_ym19_1_1476842267913_6644">But, th=
e local part of your email address is showing in punycode.=C2=A0 I believe =
that is &quot;against the rules&quot;. =C2=A0 Am I wrong on that?</div><div=
 id=3D"m_2728259314107677238yui_3_16_0_ym19_1_1476842267913_6644"><br></div=
><div id=3D"m_2728259314107677238yui_3_16_0_ym19_1_1476842267913_6644">BTW,=
 I was not able to do a REPLYALL, so I am forwarding the email.</div><div><=
/div><div id=3D"m_2728259314107677238yui_3_16_0_ym19_1_1476842267913_6645">=
=C2=A0</div><div class=3D"m_2728259314107677238signature">Thanks,<div><br><=
/div><div>Nalini Elkins</div><div>Inside Products, Inc.</div><div><a href=
=3D"http://www.insidethestack.com" target=3D"_blank">www.insidethestack.com=
</a></div><div><a href=3D"tel:%28831%29%20659-8360" value=3D"+18316598360" =
target=3D"_blank">(831) 659-8360</a></div></div><div class=3D"m_27282593141=
07677238qtdSeparateBR"><br><br></div><div class=3D"m_2728259314107677238yah=
oo_quoted" id=3D"m_2728259314107677238yui_3_16_0_ym19_1_1476842267913_6562"=
 style=3D"display:block">  <div style=3D"font-family:HelveticaNeue-Light,He=
lvetica Neue Light,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif;=
font-size:16px" id=3D"m_2728259314107677238yui_3_16_0_ym19_1_1476842267913_=
6561"> <div style=3D"font-family:HelveticaNeue,Helvetica Neue,Helvetica,Ari=
al,Lucida Grande,sans-serif;font-size:16px" id=3D"m_2728259314107677238yui_=
3_16_0_ym19_1_1476842267913_6560"><div><div class=3D"h5"> <div dir=3D"ltr">=
 <font size=3D"2" face=3D"Arial"> <br>----- Forwarded Message -----<br> <b>=
<span style=3D"font-weight:bold">From:</span></b> Franck Martin &lt;xn--74q=
5c021c@=E4=BA=92=E8=81=94=E7=BD=91.=E5=85=AC=E5=8F=B8&gt;<br> <b><span styl=
e=3D"font-weight:bold">To:</span></b> <a href=3D"mailto:ima@ietf.org" targe=
t=3D"_blank">ima@ietf.org</a> <br> <b><span style=3D"font-weight:bold">Sent=
:</span></b> Friday, October 14, 2016 9:55 AM<br> <b><span style=3D"font-we=
ight:bold">Subject:</span></b> [EAI] How to deal with EAI<br> </font> </div=
> </div></div><div class=3D"m_2728259314107677238y_msg_container" id=3D"m_2=
728259314107677238yui_3_16_0_ym19_1_1476842267913_6559"><div><div class=3D"=
h5"><br><div id=3D"m_2728259314107677238yiv0445984499">This email is likely=
 to end up in the moderator queue, but if I cannot subscribe, may be I can =
post?<br></div><br></div></div>______________________________<wbr>_________=
________<br>IMA mailing list<br><a href=3D"mailto:IMA@ietf.org" id=3D"m_272=
8259314107677238yui_3_16_0_ym19_1_1476842267913_6749" target=3D"_blank">IMA=
@ietf.org</a><br><a href=3D"https://www.ietf.org/mailman/listinfo/ima" id=
=3D"m_2728259314107677238yui_3_16_0_ym19_1_1476842267913_6750" target=3D"_b=
lank">https://www.ietf.org/mailman/<wbr>listinfo/ima</a><br><br><br></div> =
</div> </div>  </div></div></div><br>______________________________<wbr>___=
______________<br>
IMA mailing list<br>
<a href=3D"mailto:IMA@ietf.org">IMA@ietf.org</a><br>
<a href=3D"https://www.ietf.org/mailman/listinfo/ima" rel=3D"noreferrer" ta=
rget=3D"_blank">https://www.ietf.org/mailman/<wbr>listinfo/ima</a><br>
<br></blockquote></div><br></div>

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Date: Wed, 19 Oct 2016 09:25:10 -0400
From: John C Klensin <john-ietf@jck.com>
To: nalini.elkins@insidethestack.com
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Subject: Re: [EAI] [IETF] Multiple Addresses [ was: Internationalized Email Internet Draft]
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--On Friday, October 14, 2016 15:07 +0000
nalini.elkins@insidethestack.com wrote:

>...
>> (4) Multiple addresses for one user (and Section 4).=C2=A0
>> Keeping in=C2=A0mind that many people maintain a number of
>> identities, and even=C2=A0multiple email addresses, for =
different
>> purposes, I >don't=C2=A0understand what point you are trying =
to
>> make with this section.=C2=A0

> Sure. =C2=A0People have multiple email addresses for different
> reasons. =C2=A0 The question was actually with aliases. =
=C2=A0Maybe it
> is not possible to have all email consolidated to one box. For
> example, if I want to have two mailboxes:
> nalini@mymailserver.com =
and=C2=A0=E0=A4=A8=E0=A4=B2=E0=A4=BF=E0=A4=A8=E0=A5=80@mymailserv=
er.com
> =
(or=C2=A0=E0=A4=A8=E0=A4=B2=E0=A4=BF=E0=A4=A8=E0=A5=80@[myidnserv=
er].[myinternationaltld]) all
> come to one mailbox is that possible? =C2=A0 Should it be =
possible?
> I *think* people want that. =C2=A0 I think we will know as =
this
> all takes off.

One more comment on this.  I'm encouraged by John Bucy's comment
that Gmail will support this and I hope the other large
providers will too.  However, to put your question in
perspective, ability to create aliases for mailbox names has
been common in Internet email systems (and supported by every
publicly-available one I have encountered) for a very long time.
>From the perspective of the SMTP specs, even having upper and
lower case ASCII match in the local-part is an aliasing issue,
not a fundamental requirement or transformation.   Expanding an
otherwise well-designed and "8 bit clean" mail delivery system
and server to treat an incoming non-ASCII local-part as an alias
for an all-ASCII one should be simply a matter of modifying the
server to accept non-ASCII local parts and then disabling any
internal syntax checks that prohibit such addresses.

The harder problems lie elsewhere. If the server for example.com
accepts Joe.bLogs@example.com and an alias for, and equivalent
to, joe.bloggs@example.com, whether Joe's MUA and submission
servers will allow sending from the former address form is a
matter for those servers, not the mailbox name or delivery
systems.  Some will, some won't.  Similarly, there are a few
different ways to handle aliases in terms of what, if anything,
is done to the message headers.  One can imagine a number of
interesting issues in IMAP / POP interfaces or in receiving MUAs
and that number increases when non-ASCII addresses are added in.

> Can you point me to some of that work?=20

In (non-IETF) tutorials about Internet email and documents for
specific systems, yes.  Other than a comment here and there
(with case sensitively as a good example), the IETF standards
have deliberated avoided these issues because handling of
mailbox names and aliases are considered to be purely local
matters.

    best,
      john


